Fountainhead Technologies

October 20, 2020 Category :Call Center Companies| Call Centers in Makati 0

Value Created. Fountainhead Technologies is a vibrant information technology consultancy firm and business process outsourcing company specializing in the provision of pioneering and cutting edge business IT solutions. Fountainhead Technologies Philippines flourishes in integrating in-depth industry perception and knowledge and …

Call Metrics in Call Center

October 19, 2020 Category :Articles 0

Call metrics in call center pertains to the criteria or parameters to monitor and evaluate the level of service quality of an agent or the call center operations in general. Call metrics is synonymous to key performance indicators (KPI’s), which …

ArtMedia Outsourcing

October 19, 2020 Category :Call Center Companies| Call Centers in Pasig 0

Visually Creative, ArtMedia Outsourcing Inc. a business process outsourcing firm that specializes in 3D visualization, animation and multimedia development. Art Media Philippines uses art as a medium for presentation, marketing and branding. It believes in the importance of visual presentation …

Vestas Services Philippines

October 18, 2020 Category :Call Center Companies| Call Centers in Makati 0

Vestas is one of the world leading suppliers of wind power solutions and wind turbine installations in over 65 countries. It started in a small farming town in 1898 in Denmark and now evolved as the world’s top provider of …

How to get to Esgitel Cebu?

October 18, 2020 Category :Call Centers in Cebu 0

Question: How to get to Esgitel Cebu?

Answer: Esgitel Philippines main call office is currently in Centro Fortuna building, along A.S. Fortuna St., Banilad, Cebu City. Nearest landmarks to Esgitel Cebu are Volvo Cebu and Banilad Barangay Hall.

Residents from …

How to get to Fountainhead Makati?

October 17, 2020 Category :Call Centers in Makati 0

Question: How to get to Fountainhead Makati?

Answer: Fountainhead Technologies main call center office is currently located in 88 Corporate Center building, along Sedeno st. corner Valero st., Makati City. Nearest landmarks to Fountainhead Makati are PS Bank, UCC Coffee …

Intelliwork Outsourcing Philippines

October 17, 2020 Category :Call Centers in Bicol 0

Intelliwork Outsourcing Philippines, Inc. is Business Process Outsourcing Company whose principal client is “The Knowledge Congress”, the primary producer of regulatory-focused webcasts in the US that investigates and explores trends, regulatory, and technology transformations athwart a range of industries. Established …

Home Agents vs. Dedicated Agents

October 16, 2020 Category :Call Center Basics 0

In deciding to outsource a work, businesses have a choice of getting the services of a home-based agent or dedicated agents. Home agents are outsourcing providers or individuals work from their homes or their won private work space. Dedicated …

How to get to Fujitsu Ortigas?

October 16, 2020 Category :Call Centers in Ortigas Center 0

Question: How to get to Fujitsu Ortigas?

Answer: Fujitsu Philippines has another satellite call center office located in East Tower of Philippine Stock Exchange Center (Tektike), Ortigas Center, Pasig City. Nearest landmarks to Fujitsu Ortigas are Starbucks, BDO, and Lopez …


October 15, 2020 Category :Call Center Companies 0

A telecommuting call center revolution, AlpineAccess is the pioneer in virtual home-based call center services. It was established by Jim Ball sometime in 1998 after observing the high rate of employee turnover in the contact center industry. Thus Alpine Access