Welcome to Call Center Beat!

CallCenterBeat.com provides information regarding Call Center, Contact Center, Medical transcription and other Business-Process Outsourcing (BPO) services for various industries. This comprehensive directory listing exists to provide information for all interested in the growing call center and business Process Outsourcing industry. Call Center Beat also offers articles for all call center agents around the globe.

Call Center Beat includes company profile, service offerings, job postings and relevant news concerning the call center field. Explore our directory and find the company or service that would best suit your need. From medical practices to telemarketing firms to VOIP companies, this website has your answer. If you need help exploring our directory or finding what you need, please feel free to contact us.

Flexicom Philippines

November 24, 2014 Posted by

Found in 2003, Flexible Communications company or Flexicom for short is the pioneer and leading International BPO/Contact Centers in the Kingdom of Bahrain that provides business process outsourcing services, customers services and contact center solutions in different verticals including financial, telecoms, technology, tourism and business process outsourcing industries. As its name implies, Flexicom Philippines prides itself of providing flexibility in its variety of outsourcing models that ensures improved internal efficiency in business and optimization of overhead costs. It provides customized solutions specific for the business of client to maximize resources with proven successful results.

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Medi-Type Philippines

November 23, 2014 Posted by

Comprehensive, cost effective and efficient, Medi-type Philippines is a BPO firm specializing in transcription services that uses a total approach to automated medical records and healthcare information management. It provides a Health Records Management Solution complete with technology, resources, work process, and extensive experience to empower clients to organize, store, retrieve and search their entire medical records online. It also provides imaging and indexing services that uses a secure, HIPAA compliant web-enabled document repository. Medi-Type Philippines also provides conversion of backlog documents and indexing for digital retrieval in the document management system. It provides an end-to-end transcription solution that included dictation capture solutions, a HIPAA compliant transcription workflow system, and an online document management system. It implements a Four-Step Transcription Process composed of Transcribing; Editing; Quality Assurance; and Quality Control to guarantee a 98% accuracy rate and quick turnaround time.

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TravelWise International

November 23, 2014 Posted by

Smart people travelwise. TravelWise International is an independent travel agent that provides tailor-made breaks and luxury holidays, to package holidays to people. Having exceptional knowledge of holiday destinations around the world, it can advise people of best places to stay and visit to spend their vacation. As a member of ABTA (The Travel Association), TWI maintains a high standard of service in adherence to ABTA’s Code of Conduct as it operates a 24 hour, 7 day a week helpline for clients.

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Diavox Network Philippines

November 22, 2014 Posted by

Your Voice, Our Solution. DiaVox (DNI LLC) is a US-based company that designs, develops and distributes high quality voice processing products to corporate end-users, government facilities and telephone companies in the international marketplace. Diavox Network Philippines maintains a global network located in major cities that provide sales, software development and engineering support services for our end-users, partners and organizations – which have helped develop end-user confidence in the Diavox product line, which it continues to expand to meet the demands and technological challenges of the future as dictated by the individual needs of its wide-range of partners.

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Aptus Business Solutions

November 22, 2014 Posted by

Connecting you with the best. Aptus Business Solutions is a newly established business process outsourcing firm that specializes in human resource and IT and IT Consultancy. In particular, Aptus Philippines provides Talent/Executive Search, Web Design, and Graphic Design. The company was founded in 2014 and distinct itself of having a team of fresh young creative minds, with unorthodox work methods and diverse strategies and skills – dedicated to provide service of excellence.

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Data Quest Media Philippines

November 21, 2014 Posted by

The next generation of consumer lead generation. Data Quest is a UK based consumer lead generation agency which has over years of experience in its nature of service thus perfecting the delivery of 100% accurate, targeted data for market campaign. Data Quest Media Philippines has four key services namely, Survey Generated Consumer Data, Hot Key Transfer Campaigns, Outbound Sales Campaigns and Telecoms Call Center Reviews.

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Alphalink Global Solutions

November 21, 2014 Posted by

Alphalink Global Solutions is a business process outsourcing company that specializes in the recruitment of professionals for BPOs and call center companies. This company is known for mass recruitment and hiring because it envisions itself to be the recruitment hub that is accessible to everyone especially those who do not have experience in the call center industry.

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HSBC Philippines

November 21, 2014 Posted by

HSBC Call center is a Global Service Center that particularly caters customers of one of the largest financial world that has been operating in the Philippines for over 132, the Hongkong and Shanghai Banking Corporation or HSBC. It serves HSBC customers from all over the world.

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Teletech Philippines

November 21, 2014 Posted by

Since telemarketing the niche service of Teletech, it provides a highly competitive financial benefits and incentive package to its sales consultants to recruit and maintain the best in the industry as well as to keep them highly motivated in selling products and services. Teletech call center continues to enlarge its customer database that included a register of the Top 12,000 Philippine corporation with which any of its prospective client can tie up to further their interests or create innovative ways to enhance brand values and improve their operational efficiency. As a local company, Teletech Philippines has a keen understanding of the local market and local professional supply. It can provide deep insights for foreign companies want to expand market in the Philippines or put up new companies in the Philippines. Teletech call center also provide profound consultancy to local companies wanting to enhance their profitability.

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Sykes Philippines

November 21, 2014 Posted by

Sykes Philippines specializes in providing excellent customer service, technical support service and support office functions. More than just a company but a family, Sykes Asia Philippines not only focuses on its commitment to its clients but to its people as well as to the community. Sykes Philippines corporate social responsibility particularly in helping underprivileged children gain access to education forms a core part of its operations. Sykes Aisa Philippines supports its people, which it considers as its greatest asset. The best way to serve others is to ensure that the best service also is given to its human service providers.

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Teleperformance Philippines

November 21, 2014 Posted by

Founded since 1978 and currently with over a 120,000 employees in 200+ service centers in 50 countries around the world, Teleperformance is one of the largest BPO companies in the world that provides services in 66 different languages for major international companies across different various industries. Teleperformance Philippines transforms passion into excellence by believing on people, working for people, inspiring to get things done, motivating to make a difference and by establishing a very intimate partnership with its clients to the extent that it considers its clients’ business as their own.

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Convergys Philippines

November 21, 2014 Posted by

With over 30 years of experience on its sleeve, Convergys rises as the top company in the world that specializes in customer management. Convergys Philippines is inimitably focused on aiding companies and innovating ways to increase the merits of their customer relationships and convey reliable customer experiences in multi-channels across the globe. With over 70,000 employees, Convergys Philippines balances the demands of augmenting income, enhancing customer experience, and optimizing overall cost by the finest combination of personnel, technology, and intelligent resources. Proof to its being the leader in the customer service industry is the fact that Convergys Philippines serves more than half of the top 50 biggest Fortune 500 companies in the world.

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Aegis Philippines

November 21, 2014 Posted by

Aegis PeopleSupport resulted from the merger of two business processing companies in October 2008, namely Aegis and PeopleSupport. Aegis, a company founded 3 decades ago was an international business services and consultancy company that provide enhanced consumer experiences to different international brands. PeopleSupport on the other hand was founded 1998, with the development of online customer care that specialized in utilizing different communications channel i.e. voice, email, chat, and self-service in facilitating customer service. The merger of the two companies catapulted the Aegis PeopleSupport Philippines at the forefront of the business processing outsourcing industry and has increased it global presence to 12 nations with over 50 locations across the world.

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IBM Global Philippines

November 21, 2014 Posted by

Among IBM call center business solutions included business analytics and optimization, intelligence in business, process management, cloud computing and IT connectivity and integration. In terms of business management, IBM Global Philippines provides content, data, cost, disaster, distribution management as well as energy efficiency and Enterprise application integration. With the delivery of its IT solutions, IBM Global Philippines is reinforced by its partners equally known in the IT industry namely Cisco, Oracle and SAP.

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Transcom Philippines Job Openings

November 21, 2014 Posted by

Excellence in technology and innovation meets excellence in global customer service.

Transcom joins forces with Samsung in a partnership that will surely expand you opportunities.  Come and join our expanding family and enjoy competitive compensation package, various unique employee facilities and benefits and work conveniently within Australian hours. Smile at better opportunities!

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JPMorgan Chase Philippines

November 21, 2014 Posted by

JPMorgan Chase is a leader in investment banking, financial services for consumers and businesses, financial transaction processing, asset and wealth management and private equity. JP Morgan Chase expanded their call center operations in the Philippines and offer various offshoring operations such as credit collection and home mortgage. JPMorgan Chase is pioneering in financial services and banking relationships.

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Sutherland Global Services

November 21, 2014 Posted by

Envisioning itself to be the top most and number one Technology Enabled provider and BPO partner with is mission to maximize customer value and enhance competitiveness by improving productivity and efficiency, Sutherland Global Services is an international company that provides fully integrated standardized programs for the business-cycle support solutions of global companies.

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Berlitz Philippines

November 20, 2014 Posted by

Berlitz is an international language center that provides specialized language training in 70 countries worldwide. It was founded in 1878 by Maximilian D. Berlitz in Providence, Rhode Island, USA. At the moment, the company is a subsidiary of Benesse Corporation, a leading Japanese publisher of correspondence courses and other educational materials. Known for its superior, effective and enjoyable language learning experience, the company had since been the preferred choice of learning a different language by heads of state, members of royalty, government and military officials, CEOs and corporate executives, writers, artists, musicians, actors and actresses, TV and cultural personalities, athletes and sports figures, beauty queens, owners and employees of small businesses, students, call center practitioners and anyone else who needs to speak another language as well as improve what they already speak.

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Ellora Telecom

November 19, 2014 Posted by

Ellora Telecom Philippines is the off-shore in-house branch of G3 Telecom, a Canadian telecommunications company known in North America to provide the cheapest long distance products & services. Along with its group of subsidiaries, Ellora Telecom Philippines serves as a facilities-based reseller of telecommunication services that operate a state of the art switching facility with telco grade Class 4 and Class 5 switches that is fully redundant and provides a diverse network spans North America and is managed and monitored 24/7 by its engineering staff.

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Lazada E-Services Philippines

November 18, 2014 Posted by

The Philippine’s leading shopping site. Lazada is an online shopping site that offers a broad variety of products conveniently available through online shopping that is backed up with its nationwide shipping, warranties, 30-day returns policy, and easy payment options. In this way, consumers can shop anytime and anywhere for books, electronics, phones & accessories, computers, home & living, hardware, home appliances, toys, kids & babies, travel and luggage, beauty, jewelry & watches, fashion, and sports.

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