CallCenterBeat.com provides information regarding Call Center, Contact Center, Medical transcription and other Business-Process Outsourcing (BPO) services for various industries. This comprehensive directory listing exists to provide information for all interested in the growing call center and business Process Outsourcing industry. Call Center Beat also offers articles for all call center agents around the globe.

Call Center Beat includes company profile, service offerings, job postings and relevant news concerning the call center field. Explore our directory and find the company or service that would best suit your need. From medical practices to telemarketing firms to VOIP companies, this website has your answer. If you need help exploring our directory or finding what you need, please feel free to contact us.

New York Bay Philippines

New York Bay Philippines, Inc. (NYBP) is a leading Remittance Service Provider in the Philippines. It was established in October 1990 and serves as the delivery arm of New York Bay Remittance Corp. (NYBR), which is based in New York. New York Bay …

Techno Hi Cargo Philippines

Techno Hi Cargo specializes in shipping or transferring service from Japan to the Philippines. It ensure to gather the various services it offers such as Shipping Baggage delivery, transfer or door to door services, shipping for purchases by mail order in Japan. Techno …

How to be a Good Team Leader?

A call center team leader or team lead is a person responsible for managing a group of agents, whose role is primarily to ensure that individual team members perform their job by reviewing their performance and coaching them to improve and excel in …

Emerson Electric Asia

Emerson Electric Company is an American manufacturer of power equipment products and provider of engineering services for a wide range of industrial, commercial, and consumer markets. Among its product & services included the Emerson Process Management for plant management through intelligent control systems …

Infidelity in Call Center

Infidelity, adultery, cheating or having an affair with someone other than one’s legal, common law or publicly known partner is a common issue in a call center. This can be attributed to many factors such as the dominance of employees in the adolescent …

Virtual Coworker Philippines

Virtual Coworker is a Recruitment company based in Australia who taps BPO Professionals from the Philippines to work from home for companies in Australia, USA, Canada and UK. It specializes in bridging Filipino knowledge workers to international employers. Virtual Coworker started its operations in …

Teletech Philippines

Since telemarketing the niche service of Teletech, it provides a highly competitive financial benefits and incentive package to its sales consultants to recruit and maintain the best in the industry as well as to keep them highly motivated in selling products and services. …

ABM Global Solutions

ABM Global Solutions, Inc. (AGS) is a wholly-owned subsidiary of ePLDT, the Philippines’ premier information and communications technology company. It specializes in providing business solutions and applications software and implementation services tailor-fitted to the engineering, construction, real estate, wholesale and distribution, and food …

Stepping Up The Career Ladder

So, you have been in that call center company for years. You’ve always been hitting the targets that the clients want agents to meet, maybe even more. Your yearly appraisals are all excellent. Being an agent, maybe it’s time for you to step …