Welcome to Call Center Beat!

CallCenterBeat.com provides information regarding Call Center, Contact Center, Medical transcription and other Business-Process Outsourcing (BPO) services for various industries. This comprehensive directory listing exists to provide information for all interested in the growing call center and business Process Outsourcing industry. Call Center Beat also offers articles for all call center agents around the globe.

Call Center Beat includes company profile, service offerings, job postings and relevant news concerning the call center field. Explore our directory and find the company or service that would best suit your need. From medical practices to telemarketing firms to VOIP companies, this website has your answer. If you need help exploring our directory or finding what you need, please feel free to contact us.

Data Quest Media Philippines

November 21, 2014 Posted by

The next generation of consumer lead generation. Data Quest is a UK based consumer lead generation agency which has over years of experience in its nature of service thus perfecting the delivery of 100% accurate, targeted data for market campaign. Data Quest Media Philippines has four key services namely, Survey Generated Consumer Data, Hot Key Transfer Campaigns, Outbound Sales Campaigns and Telecoms Call Center Reviews.

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Alphalink Global Solutions

November 21, 2014 Posted by

Alphalink Global Solutions is a business process outsourcing company that specializes in the recruitment of professionals for BPOs and call center companies. This company is known for mass recruitment and hiring because it envisions itself to be the recruitment hub that is accessible to everyone especially those who do not have experience in the call center industry.

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HSBC Philippines

November 21, 2014 Posted by

HSBC Call center is a Global Service Center that particularly caters customers of one of the largest financial world that has been operating in the Philippines for over 132, the Hongkong and Shanghai Banking Corporation or HSBC. It serves HSBC customers from all over the world.

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Teletech Philippines

November 21, 2014 Posted by

Since telemarketing the niche service of Teletech, it provides a highly competitive financial benefits and incentive package to its sales consultants to recruit and maintain the best in the industry as well as to keep them highly motivated in selling products and services. Teletech call center continues to enlarge its customer database that included a register of the Top 12,000 Philippine corporation with which any of its prospective client can tie up to further their interests or create innovative ways to enhance brand values and improve their operational efficiency. As a local company, Teletech Philippines has a keen understanding of the local market and local professional supply. It can provide deep insights for foreign companies want to expand market in the Philippines or put up new companies in the Philippines. Teletech call center also provide profound consultancy to local companies wanting to enhance their profitability.

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Sykes Philippines

November 21, 2014 Posted by

Sykes Philippines specializes in providing excellent customer service, technical support service and support office functions. More than just a company but a family, Sykes Asia Philippines not only focuses on its commitment to its clients but to its people as well as to the community. Sykes Philippines corporate social responsibility particularly in helping underprivileged children gain access to education forms a core part of its operations. Sykes Aisa Philippines supports its people, which it considers as its greatest asset. The best way to serve others is to ensure that the best service also is given to its human service providers.

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Teleperformance Philippines

November 21, 2014 Posted by

Founded since 1978 and currently with over a 120,000 employees in 200+ service centers in 50 countries around the world, Teleperformance is one of the largest BPO companies in the world that provides services in 66 different languages for major international companies across different various industries. Teleperformance Philippines transforms passion into excellence by believing on people, working for people, inspiring to get things done, motivating to make a difference and by establishing a very intimate partnership with its clients to the extent that it considers its clients’ business as their own.

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Convergys Philippines

November 21, 2014 Posted by

With over 30 years of experience on its sleeve, Convergys rises as the top company in the world that specializes in customer management. Convergys Philippines is inimitably focused on aiding companies and innovating ways to increase the merits of their customer relationships and convey reliable customer experiences in multi-channels across the globe. With over 70,000 employees, Convergys Philippines balances the demands of augmenting income, enhancing customer experience, and optimizing overall cost by the finest combination of personnel, technology, and intelligent resources. Proof to its being the leader in the customer service industry is the fact that Convergys Philippines serves more than half of the top 50 biggest Fortune 500 companies in the world.

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Aegis Philippines

November 21, 2014 Posted by

Aegis PeopleSupport resulted from the merger of two business processing companies in October 2008, namely Aegis and PeopleSupport. Aegis, a company founded 3 decades ago was an international business services and consultancy company that provide enhanced consumer experiences to different international brands. PeopleSupport on the other hand was founded 1998, with the development of online customer care that specialized in utilizing different communications channel i.e. voice, email, chat, and self-service in facilitating customer service. The merger of the two companies catapulted the Aegis PeopleSupport Philippines at the forefront of the business processing outsourcing industry and has increased it global presence to 12 nations with over 50 locations across the world.

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IBM Global Philippines

November 21, 2014 Posted by

Among IBM call center business solutions included business analytics and optimization, intelligence in business, process management, cloud computing and IT connectivity and integration. In terms of business management, IBM Global Philippines provides content, data, cost, disaster, distribution management as well as energy efficiency and Enterprise application integration. With the delivery of its IT solutions, IBM Global Philippines is reinforced by its partners equally known in the IT industry namely Cisco, Oracle and SAP.

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Transcom Philippines Job Openings

November 21, 2014 Posted by

Excellence in technology and innovation meets excellence in global customer service.

Transcom joins forces with Samsung in a partnership that will surely expand you opportunities.  Come and join our expanding family and enjoy competitive compensation package, various unique employee facilities and benefits and work conveniently within Australian hours. Smile at better opportunities!

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JPMorgan Chase Philippines

November 21, 2014 Posted by

JPMorgan Chase is a leader in investment banking, financial services for consumers and businesses, financial transaction processing, asset and wealth management and private equity. JP Morgan Chase expanded their call center operations in the Philippines and offer various offshoring operations such as credit collection and home mortgage. JPMorgan Chase is pioneering in financial services and banking relationships.

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Sutherland Global Services

November 21, 2014 Posted by

Envisioning itself to be the top most and number one Technology Enabled provider and BPO partner with is mission to maximize customer value and enhance competitiveness by improving productivity and efficiency, Sutherland Global Services is an international company that provides fully integrated standardized programs for the business-cycle support solutions of global companies.

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Berlitz Philippines

November 20, 2014 Posted by

Berlitz is an international language center that provides specialized language training in 70 countries worldwide. It was founded in 1878 by Maximilian D. Berlitz in Providence, Rhode Island, USA. At the moment, the company is a subsidiary of Benesse Corporation, a leading Japanese publisher of correspondence courses and other educational materials. Known for its superior, effective and enjoyable language learning experience, the company had since been the preferred choice of learning a different language by heads of state, members of royalty, government and military officials, CEOs and corporate executives, writers, artists, musicians, actors and actresses, TV and cultural personalities, athletes and sports figures, beauty queens, owners and employees of small businesses, students, call center practitioners and anyone else who needs to speak another language as well as improve what they already speak.

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Ellora Telecom

November 19, 2014 Posted by

Ellora Telecom Philippines is the off-shore in-house branch of G3 Telecom, a Canadian telecommunications company known in North America to provide the cheapest long distance products & services. Along with its group of subsidiaries, Ellora Telecom Philippines serves as a facilities-based reseller of telecommunication services that operate a state of the art switching facility with telco grade Class 4 and Class 5 switches that is fully redundant and provides a diverse network spans North America and is managed and monitored 24/7 by its engineering staff.

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Lazada E-Services Philippines

November 18, 2014 Posted by

The Philippine’s leading shopping site. Lazada is an online shopping site that offers a broad variety of products conveniently available through online shopping that is backed up with its nationwide shipping, warranties, 30-day returns policy, and easy payment options. In this way, consumers can shop anytime and anywhere for books, electronics, phones & accessories, computers, home & living, hardware, home appliances, toys, kids & babies, travel and luggage, beauty, jewelry & watches, fashion, and sports.

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How to get to Lazada Makati?

November 17, 2014 Posted by

Question: How to get to Lazada Makati?

Answer: Lazada E-Services Philippines main call center office is currently located in Salustiana Ty Tower, along Paseo De Roxas (near Perea st.), Makati City. Nearest landmarks to Lazada Makati are Krispy Kreme and Sugarhouse.

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Stellar Philippines Job Openings

November 17, 2014 Posted by

PURPLE is the color of PURPOSE.

Being a communication Assistant for Purple is a rewarding job that provides you with an opportunity to be the voice and ears of the speech and hearing impaired while earning Php 20,000 per month. If you can speak English fluently, a good listener, and can type as fast as 45 wpm, then find your PURPOSE at STELLAR!

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Cash Bond in Call Center

November 16, 2014 Posted by

Cash Bonds in call center pertains to two things.

The first concept of cash bond pertains to training bond or employment bond which is agreement entered between the company and employee which among the other terms states that an employee shall remain in the services of the company for a particular period of time in consideration of the training given to said employee and the money spent by the company for the training. Said employee shall pay the company the company for violating said agreement. The sum of money to be paid is referred to as the cash bond which would amount to the expense incurred by the company in training of the employee. The legality of the Bond is dependent upon the provision of consideration in the form of training or otherwise. However, the bond is legal under the concept of unjust enrichment which recognizes the principle that one may not enrich oneself at the expense of another.

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AccuRisk Global BPO

November 15, 2014 Posted by

AccuRisk Global BPO Solutions is a Philippine based provider of managed outsourced solutions catering the online B2B and B2C community. It started as a freelance customer service solutions provider in 2012 helping business people and students on research, transcription, encoding, customer service, collections, web designer and SEO. Today, AccuRisk Philippines has reputed itself in the field of International Telemarketing, Market Research and Customer Service organization, recognized for its dedication for customer service and client satisfaction. Outbound telemarketing included related services such as cold calling, prospecting, Leads generation and qualification, appointment setting, making follow-up calls after a trade show or after a direct mail campaign, up-selling, cross selling, survey campaign, customer or client feedback, customer registration, event announcement, market research and database updating among others.

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Motorstar Philippines Customer Service

November 15, 2014 Posted by

Change the way you ride. Motorstar Philippines or Motor Industries Corporation (EMIC) is the exclusive Assembler and Distributor of Filipino brand MOTORSTAR Motorcycles and Scooters. It was established in February 2002 and has dramatically grown in its first few years of existence following the upsurge for affordable fuel efficient yet quality motorcycle transportation which perfectly fits the Filipino taste for design and terrain.

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