Welcome to Call Center Beat!

CallCenterBeat.com provides information regarding Call Center, Contact Center, Medical transcription and other Business-Process Outsourcing (BPO) services for various industries. This comprehensive directory listing exists to provide information for all interested in the growing call center and business Process Outsourcing industry. Call Center Beat also offers articles for all call center agents around the globe.

Call Center Beat includes company profile, service offerings, job postings and relevant news concerning the call center field. Explore our directory and find the company or service that would best suit your need. From medical practices to telemarketing firms to VOIP companies, this website has your answer. If you need help exploring our directory or finding what you need, please feel free to contact us.

Regalo Manila

December 18, 2014 Posted by

Trusted online gift shop for Filipinos. Regalo Manila is an online gift delivery company dedicated to send flowers and gifts to the Philippines. It started in 2007 specializing on catering overseas Filipino workers (OFWs) or foreigners who want to send gifts, food items and other stud to their love ones in the Philippines. Its products range from flowers, chocolates, stuff toys and some food items from the top restaurants in the country. Regalo Manila provides a simple service. Customers simply order and the company delivers the gifts to its designated recipient without the hefty international shipping fees. As a one of the pioneers in the online gift delivery industry, Regalo Manila is the top choice of most OFWs and foreigners in sending gifts for special occasions.

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Vertaccount Philippines

December 17, 2014 Posted by

Vertaccount is a Pan Pacific accounting and bookkeeping services provider catering to small and medium size businesses. It is currently present in the United States, Australia, and the Philippines servicing clients across different industries. It aims to empower its clients to make informed decisions, thus becoming a real contributor to their success. Vertaccount Philippines also aims to be its client’s indispensible partner by adding value to their lives and to their business.

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Debtkollect Philippines

December 17, 2014 Posted by

DebtKollect is a full service debt collection firm specializing in ethical and professional collections. It was formed and established in 1996 at the height of the Asian financial crisis when clients of the affiliate law firm, ChanRobles Professional Group, clamored for cost-efficient services for the collection of their account receivables without defraying high legal fees. Debtkollect Philippines now operates nationwide and provides premium collection services to its ever increasing list of high profile clients.

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Tejeron Business Solutions

December 16, 2014 Posted by

Intelligent people solutions. Tejeron Business Solutions (TBS) is an intelligent recruitment and staffing company that specializes in servicing Australian firms. It aims to provide the right person to deliver an optimized solution to business needs at a lower cost. In line with this, Tejeron Philippines has created a platform where employment can be generated and the lives of its clients, partners, and colleagues can be improved.

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VTO in Call Center

December 15, 2014 Posted by

VTO or Voluntary Time Off is a call center jargon in which call center agents are allowed to take under time as a cost saving measure. Management allows a certain number of agents to take an under time because of low volume of calls. Agents who take under time only receive partial payment as wage for that day.

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POS Digital

December 15, 2014 Posted by

POS Digital started in 1962 as POS Marketing which primarily sells household appliances. In 1998, POS Marketing launched POS Digital in Bacolod City, which is primarily engaged in distributing and selling of quality Telco and IT products in the Visayas region in the Philippines. Today, POS Digital has over 22 branches in Negros and Panay and accounts for 60% Market Share in the whole of Western Visayas region to become a leading Telco Retailer.

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Alphalink Global Solutions

December 15, 2014 Posted by

Alphalink Global Solutions is a business process outsourcing company that specializes in the recruitment of professionals for BPOs and call center companies. This company is known for mass recruitment and hiring because it envisions itself to be the recruitment hub that is accessible to everyone especially those who do not have experience in the call center industry.

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Teletech Philippines

December 15, 2014 Posted by

Since telemarketing the niche service of Teletech, it provides a highly competitive financial benefits and incentive package to its sales consultants to recruit and maintain the best in the industry as well as to keep them highly motivated in selling products and services. Teletech call center continues to enlarge its customer database that included a register of the Top 12,000 Philippine corporation with which any of its prospective client can tie up to further their interests or create innovative ways to enhance brand values and improve their operational efficiency. As a local company, Teletech Philippines has a keen understanding of the local market and local professional supply. It can provide deep insights for foreign companies want to expand market in the Philippines or put up new companies in the Philippines. Teletech call center also provide profound consultancy to local companies wanting to enhance their profitability.

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Convergys Philippines

December 15, 2014 Posted by

With over 30 years of experience on its sleeve, Convergys rises as the top company in the world that specializes in customer management. Convergys Philippines is inimitably focused on aiding companies and innovating ways to increase the merits of their customer relationships and convey reliable customer experiences in multi-channels across the globe. With over 70,000 employees, Convergys Philippines balances the demands of augmenting income, enhancing customer experience, and optimizing overall cost by the finest combination of personnel, technology, and intelligent resources. Proof to its being the leader in the customer service industry is the fact that Convergys Philippines serves more than half of the top 50 biggest Fortune 500 companies in the world.

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Transcom Philippines Job Openings

December 15, 2014 Posted by

Excellence in technology and innovation meets excellence in global customer service.

Transcom joins forces with Samsung in a partnership that will surely expand you opportunities.  Come and join our expanding family and enjoy competitive compensation package, various unique employee facilities and benefits and work conveniently within Australian hours. Smile at better opportunities!

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Sutherland Global Services

December 15, 2014 Posted by

Envisioning itself to be the top most and number one Technology Enabled provider and BPO partner with is mission to maximize customer value and enhance competitiveness by improving productivity and efficiency, Sutherland Global Services is an international company that provides fully integrated standardized programs for the business-cycle support solutions of global companies.

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Techlog Center Philippines

December 14, 2014 Posted by

Techlog Center Philippines is the branch office of Asurion that was established in March 2009. This facility houses repair and quality control (QC) inspection lines for re-manufactured mobile handsets of various brands. In other words, Techlog Center Philippines functions as a repair center for different mobile phones that are insured by Asurion.

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Black Cloud Solutions

December 14, 2014 Posted by

Never unprepared. Black Cloud Solutions is a business process outsourcing firm that offers a holistic one stop shop for all the online needs of a company like graphics design, web design, search engine optimization, marketing, distribution, e-commerce and logistics services that is custom tailored to client requirements. Aside from these online IT services, Black Cloud Solutions also offers business services like Accounting and administrative services and distribution and logistical solutions for overseas small and medium size Companies wanting to distribute or sell products in the Philippines.

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Beepo Philippines

December 13, 2014 Posted by

Think Big. Think Global. Your gateway to outsourcing excellence. Outsourcing Excellence. Simple Business Solutions. Beepo is an outsourcing firm based in Australia that is exclusively dedicated to help Australian organizations and companies grow their business by tapping into global resources to increase margins, improve turnaround time and connect with more customers. It was found by Brisbane-based Entrepreneur Aimee Engelmann together with her husband Mark Engelmann. Beepo Philippines can help in managing sales and marketing campaigns of companies to grow business or help build an offshore team in the Philippines to provide support for other business functions to improve work productivity, enhance service quality and optimize cost.

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WISR Business Solutions

December 12, 2014 Posted by

WISR Business Solutions is a business process outsourcing and consulting company, exclusively dedicated to provide off-shore business solutions to an Australian company engaged in international import, export and trading with head office at Sydney. It helps find new foreign markets and strengthen the stability of its client Partners in foreign market. WISR Philippines helps analyze possibilities of cooperation, and work on a distribution system development plan for exporter (supplier) – importer (distributor) scheme or importer (distributor) – exporter (supplier) scheme.

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Optimind Technology Solutions

December 11, 2014 Posted by

Data Driven Marketing, Mastered by Insights, and Driven by Passion. Optimind Technology Solutions is an IT outsourcing firm that recognizes the power and potential of the internet to optimize the performance and maximize profits of businesses and organizations worldwide embracing the latest digital strategies and technologies. As the home of the most creative IT professionals in with a mix of innovative digital, mobile and social media techniques, Optimind Philippines handles the country’s and the world’s biggest brands, including Uniqlo, Samsung Galaxy, Ayala Land Inc., Honda Cars, GlaxoSmithKline and Philippine Daily Inquirer to name a few.

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Stellar Philippines Job Openings

December 11, 2014 Posted by

PURPLE is the color of PURPOSE.

Being a communication Assistant for Purple is a rewarding job that provides you with an opportunity to be the voice and ears of the speech and hearing impaired while earning Php 20,000 per month. If you can speak English fluently, a good listener, and can type as fast as 45 wpm, then find your PURPOSE at STELLAR!

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Ucall Solutions

December 10, 2014 Posted by

Your Partner in Business and Knowledge Process Outsourcing. UCall Solutions is an American owned and managed call center and business outsourcing firm that specializes in technical support and inbound/outbound calling campaigns. Ucall Solutions Philippines was founded by Michael Williams in 2013 in response to growing dissatisfaction and inadequacy of customer service experiences from regular BPO companies. With his extensive experience in opening retail markets and distribution networks in the US, Europe and Asia, Williams formed UCall Solutions with dedication to superior practices, exceeding customer expectations and driving growth in sales, profits and market share for its clients.

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Provoke Solutions

December 10, 2014 Posted by

A Fusion of Design & Technology. Provoke Solutions is a full-service software design & development company that specializes in the delivery of enterprise-grade solutions using Microsoft technology. As a world-class Microsoft Gold partner, Provoke Solutions Philippines leverages its kitbag of 8 solutions to provide custom software for companies all around the globe.

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House of IT Philippines

December 9, 2014 Posted by

House of IT (A.S. Online Consulting) is a leading supplier of kiosk, information stands and monitor in Scandinavia with over 1200 installations. It was established by CEO Michael Becher Lorentzen and technical director Thomas Thor Dahl in 2001. House Of IT Philippines has developed and implemented a wide range of exciting self-service solutions, targeted at the public sector and the private sector. With more than 1,200 installations, House Of IT the most significant player in Denmark for info monitors and digital signs.

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