Welcome to Call Center Beat!

CallCenterBeat.com provides information regarding Call Center, Contact Center, Medical transcription and other Business-Process Outsourcing (BPO) services for various industries. This comprehensive directory listing exists to provide information for all interested in the growing call center and business Process Outsourcing industry. Call Center Beat also offers articles for all call center agents around the globe.

Call Center Beat includes company profile, service offerings, job postings and relevant news concerning the call center field. Explore our directory and find the company or service that would best suit your need. From medical practices to telemarketing firms to VOIP companies, this website has your answer. If you need help exploring our directory or finding what you need, please feel free to contact us.

Solarwinds Software Asia

October 1, 2014 Posted by

The power to manage it. SolarWinds is a specialized IT company that provides powerful and affordable, easy to use and maintain IT management software that provide the power, scale, and flexibility needed by companies to manage complex IT environments. Founded in 1999, SolarWinds Software Philippines aims to provide purpose-built products that are designed to make IT easy by offering value-driven tools that solve a comprehensive range of IT management challenges related to networks, servers, applications, storage or virtualization. It strives to deliver powerful functionality using the approach “unexpected simplicity” that redefine the expectations IT Pros. By simplicity, it eradicates complexity in finding, buying, deploying and maintaining software. It allows one to connect with an online user community to guide product development and strategy. Finally, it constantly evolves its products to deliver increasing value over the lifetime of ownership.

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Gold Spider Communication Solutions

September 30, 2014 Posted by

We build and market your business. Gold Spider Communication Solutions Inc.’s (Gold Spider) is a group of extremely artistic and results driven Website Designers and Developers who is passionate of what they do. It is constantly on the forefront of new ideas, trends and developments in the field of the virtual world to effectively help organization conduct their business online. Gold Spider Philippines helps company to rise above the noise with the over proliferation of products and services and an over-saturation of online messages. The company helps design strategic marketing and communication plans to get one’s organization noticed.

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American Idioms for Call Center

September 30, 2014 Posted by

Idioms are informal English expressions that have a meaning different from the meaning of the words in the expression. It is one of the formal manifestations of culture in language. In the call center industry, agents learn idiomatic expression as part of their cultural orientation training in order to familiarize themselves with the common idiomatic expressions used by the foreign customers that they serve. Learning idiomatic expressions is critical for agent to understand their customers better. Hereunder are common American idioms in a call center:

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Alianza Grande Technologia

September 29, 2014 Posted by

Alianza Grande Technologia (Grand Alliance Technologies) is a local distribution company of innovative and high-quality information technology products such computers, computer peripherals, network and communications devices in the Philippines that operates in Luzon, Visayas and Mindanao. Aside from sales, Alianza Grande Technologia is also engaged in providing technical and operations support to local businesses. The company started as a small home-based corporate reseller of custom made PCs in 1997 that evolved into a leading national distributor of computer, communications and consumer electronics (3C) products. Its portfolio of international suppliers hail from the US, Finland, Korea, Taiwan, Japan and Singapore, among others.

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How to go to Gold Spider Makati?

September 29, 2014 Posted by

Question: How to go to Gold Spider Makati?

Answer: Gold Spider Communication Solutions main call center office is currently located in Valderama building, along Esteban st., Legazpi Village, Makati City. Nearest landmarks to Gold Spider Makati are Solaris One and 7-11 convenience store.

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Tagline Communications

September 29, 2014 Posted by

Creative insights, excellent execution. Tagline Communications is an ardent group of gifted brilliant artistic and imaginative ideators who value professionalism and teamwork to endow its clients dyed-in-the-wool and beyond compare service. Its mission is to provide our clients with insightful work that produces results and grows brands. Everything Tagline Philippines does is guided by its principles of creative insights and excellent execution.

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Sound Connection Philippines

September 28, 2014 Posted by

Sound Connection Philippines Inc. (SCPI) is a is a US owned professional BPO firm that provides contact solutions & call center telephone services founded by experienced business executives who combined their backgrounds in information technology, law, finance, sales and marketing to come up with a firm that can allow small and mid-sized businesses avail of top quality services only large multinational can afford. The name Sound Connection essentially describes the flawless integration of the outsourcing services of the company as if clients are actually running the operations at very affordable rates in order to define the true meaning and essence of outsourcing.

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Diversify Intelligent Staffing Solutions

September 28, 2014 Posted by

More than staffing solutions, it offers you business options. Diversify ISS is an Australian owned company providing businesses with successful extended or offshore workforce solutions in the Philippines. An offshore workforce in the Philippines is a valuable asset to a business that entails careful planning, investment, attention and most importantly the selection of the right business partner to ensure that it delivers, which is the business of Diversify ISS.

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Ellick BPO Solutions

September 27, 2014 Posted by

Best service by the best people. Ellick BPO Solutions or EC BPO for short is a premier outsourcing firm that provides high-quality cost-effective solutions to Small & Medium Enterprises. It developed a highly differentiated outsourcing service that can scale better than anything available in the industry. Ellick Philippines unique BPO operating and organizational model was derived from lean manufacturing and implements them in pioneering way to process operations and exclusive and highly flexible technology environment that provides a variety of new functionality, high visibility and control, and empowers international collaboration.

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Equicom Shared Services

September 27, 2014 Posted by

The Equicom Group is a diversified conglomerate composed primarily of companies in information technology, healthcare and financial services such as Maxicare Healthcare Corporation (Maxicare), the country’s leading health maintenance organization (HMO), MyHealth, the country’s first full-service ambulatory clinic, MetroDental, a leading provider of world-class dental care, Equicom Savings Bank Inc. (EqB), a duly licensed thrift bank, ALGO Leasing and Finance Inc., a quasi bank that provides financial services and Go Kim Pah Foundation, the conglomerates philanthropic arm. The Equicom Group is headed by Mr. Antonio L. Go, Chairman of Equitable PCI Bank, one of the largest financial services and banks in the Philippines.

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Golden Gate BPO

September 27, 2014 Posted by

Founded in 2006, Golden Gate BPO Solutions is a top notch multi-channel contact center, customer engagement and business process outsourcing services based in the US with a network of customer engagement centers across the world that offers multi-lingual voice, email, web chat, social media, back-office, online help desk and automated support. In all these locations, Golden Gate BPO Philippines maintains a passionate team and implements an innovative approach that permits the delivery of small and large scale high touch outsourcing solutions, enhancing each stage of the customer relationship management life cycle to acquire, retain and support, grow and optimize customer relationships

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Aspire IT Philippines

September 26, 2014 Posted by

Aspire IT Philippines is a subsidiary of Aspire IT International Pty Ltd., an Australian based BPO firm specializing in recruitment and human resource outsourcing. As a recruitment Specialist for the full spectrum of IT professionals, Aspire IT solves the staffing challenges faced by companies and have been continually providing career growth for talented professionals.

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Exigo Process Solutions

September 26, 2014 Posted by

Your business is our passion. Exigo Process Solutions is a quality Offshore Call Center Service company founded in 2008 that provides inbound, outbound and non-voice call center support to different clients from across the world. It is an American-owned Philippines based company that provides telemarketing, customer service, lead generation and live transfer services to companies in UK, US, Canada and Australia. Exigo Philippines is composed of highly skilled individuals with seasoned experience in customer service, sales, appointment setting lead generation and other business support processes. It utilizes top of the line internet and telephony technology as infrastructure for crystal clear, secured and reliable communications and maximum efficiency.

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Xerox Philippines

September 26, 2014 Posted by

Xerox Philippines is a document solutions company which provides cost effective products and services aimed to improve productivity of business. Xerox is a very popular and familiar name in the Philippines which pioneered in manufacturing and distributing photocopying machines. It is so popular that “xerox” was made synonymous to photocopying. But more than photocopying Xerox is a company that is a premier frontrunner in Document & Graphic Arts Solutions and imaging.

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Qtech Business Solutions

September 26, 2014 Posted by

Formerly known as Qtech BPO, Qtech Business Solutions, Inc. is an IT outsourcing company specializing in software development and electronic security hardware integration. Qtech stands for quality technology which is precisely the essence of the company’s products and services. Qtech Philippines services are offered globally on a project or strategic-staffing basis in both custom and off-the-shelf package environments across all technology platforms, operating systems and infrastructures. It also provides system integration and consultancy services for both private and government sector clients.

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Lyanthe Shared Service Center

September 25, 2014 Posted by

Changing the way you do business. Lyanthe Shared Service Center, Inc. or formerly known as Kirean Solutions International, Inc. is a business process outsourcing composed of young and vibrant professionals that provides business outsourcing services specializing in data extraction and automation of general and financial administration in companies. By using software and manual employment, Lyanthe Philippines creates an easy to use, redundant and safe way to process all your paper information thereby allowing companies more time to focus on their core business.

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SGS Philippines

September 25, 2014 Posted by

What you need to be sure. SGS is the world’s leading inspection, verification, testing and certification company. It is the recognized global benchmark for quality and integrity by ensuring that one’s business is faster, simpler and more efficient. It partners with client organizations to offer independent services that will help reduce risk, streamline processes and operate in a more sustainable manner. SGS Philippines was established way back in 1878, by offering innovative agricultural inspection services. The Company was registered in Geneva as Societe Generale de Surveillance in 1919. The current structure of the company, consisting of ten business segments operating across ten geographical regions, was formed in 2001.

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Support Zebra Philippines

September 24, 2014 Posted by

Support Zebra Philippines is an outsourcing firm specializing in Call Center and Customer Support services that was founded by Nathan Yap and Niño Duran in 2010. Nathan handles all US operations such as sales, communication with clients, and other strategic decisions while Niño oversees daily operations in the Philippines. The idea for SupportZebra was conceptualized because they could not find a customer support call center that can satisfactorily support their family’s import/export business.

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How to go to SGS Makati?

September 24, 2014 Posted by

Question: How to go to SGS Makati?

Answer: SGS Philippines main call center office is currently located in Alegria building, along Chino Roces ave. (Pasong Tamo), Makati City. Nearest landmarks to SGS Makati are Power Smash, The Beacon International School and FC Tile Depot.

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Anvo Philippines

September 23, 2014 Posted by

Talent, Trust and Innovation. Anvo is a premiere business process outsourcing firm that specializes in providing IT solutions and consultancy services that cover the core aspects of any operation such as customer service, technology, marketing, finance, and human resources that can bolster the ability of companies to penetrate new markets, expand their clients’ customer base, and continuously improve the end-user experience to ensure customer retention and satisfaction.

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