Call Center Beat

PureShare is a software development company based in Canada that specializes in developing proactive management software tools that eradicate the need for reports, manual spreadsheets and slide-ware. It was founded by Christopher Dean, a leading software developer and entrepreneur whose years of experience in serving companies from Fortune 100 list has given him a unique vision of helping business attain their goals. PureShare Philippines helps in providing executives, managers and staff with direct, readily accessible data sources and business metrics that can daily for helping them perform that daily decision making. It allows key stakeholders in the company understand the business and its current status without manually assembling and analyzing information.

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Founded in 1993, SeaChange International is the leading global innovator in multi-screen video software and services that enable captivating television services for tens of millions of subscribers. It initially solved the challenges in multi-channel which led to the development of the leading ad insertion platform. SeaChange Philippines then moved to on-demand television and now supports a majority of advanced TV services. Today, the company delivers rich and seamless user experiences across mobile, PC and TV screens with extensive cross-promotional capabilities and fully integrated linear and non-linear advertising. It envisions of providing transformative and personalized video experiences in the home and everywhere, any time on any device through innovative software.

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Question: How to go to SeaChange UP Technohub?

Answer: SeaChange International main call center office is currently situated in Building A, inside UP Ayala-Technohub, along Commonwealth ave., Quezon City. Nearest landmarks to SeaChange UP Technohub are BDO and Convergys.

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Where the doctor is always right. Pilipinas Data Contracts Corporation is BPO firm that specializes in medical transcription services catering several clinics and hospitals in the US and Canada. Operating continuously with a 24x7x365 support, PDCC Philippines is the most reliable transcription firm that treat its projects with utmost confidentiality and the strictly complies AHDI and HIPAA guidelines and standards for assured work quality and file security.

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Shorecloud Corp. is a service and solutions provider for the marketing research in Life Science Industry catering international customers on their call and non call needs. Shorecloud Philippines was founded in 2010, with the mission to develop trust and value to our customers by bringing a competitive advantage to its customers by providing high quality results at cost-effective price under the core values of Integrity, Accountability, Quality Focused, Efficiency and Passion.

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On-demand medical transcription and imagery. ScribeWell On-Demand is a digital support services firm that offers on demand end-to-end solutions for medical transcription, workers’ comp and digital marketing. Scribewell Philippines allows companies improve capabilities and profitability of business without increasing overhead.

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Samsung is the largest South Korean multinational conglomerate company headquartered in Seoul that is comprised of numerous subsidiaries and affiliated businesses. It was founded by Lee Byung-chul in 1938 as a trading company and had since group diversified into food processing, textiles, insurance, securities and retail. Today, Samsung is the world’s 2nd-largest shipbuilder, one of the world’s largest construction and insurance companies, advertising agency, aerospace, surveillance and defense company and most of the world’s largest information technology company. It is especially known today across the world for its smart phones, which dominates the world.

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Your partners in business. Tonasket is the name of the Philippine branch for Booth & Partners. Established in Singapore and the Philippines in 2013, the company operates as a BPO office that provide support to global logistics client in 14 countries around the globe.

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Fischer & Partners, Inc. is a premium BPO firm that specializes in providing recruitment solutions and general outsourcing services for various industries. It also provides outsourcing services to non-core functions not limited to back office and support functions. The business edge of Fischer & Partners Philippines is on quality, variable cost structure, and competitive turnaround time to become true partners for growth. It allows companies to focus on their key business efforts while it handles executive search, recruitment and other outsourcing needs. In particular, its core business is identifying leading Philippine based and expatriate candidates for management positions in the Philippines.

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Question: How to get to Fischer & Partners Makati?

Answer: Fischer & Partners Philippines main call center recruitment office is currently located in The Ascott Hotel, Ayala Center, Makati City. Nearest landmarks to Fischer Makati are Glorietta 4, Hotel Intercontinental, and Starbucks.

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Wide-Out Workforces Inc. is a BPO firm that specializes in providing services for online solutions producing advanced creatives on the largest on-line media platforms and understanding the online ecosystem for the world’s biggest brands. Understanding the importance of tight deadlines and quality, Wide-out Workforces Philippines uses top-of-the-line facilities to ensure round-the-clock performance.

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Founded in 1995, Focus Direct Services is a BPO firm that has built strong, collaborative, effective and long standing vendor relationships with clients across multiple industries ranging from mid-size business owners to industry-leading companies. Focus Direct Philippines achieves this unique reputation by having a comprehensive and detailed understanding of the unique nature of its client’s market and by integrating and leveraging its expertise and experience to create, implement, and manage critical industry-specific business processes that improve customer support experience, expand their strategic capabilities, and increase operational efficiencies.

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Question: How to go to Wideout McKinley?

Answer: Wideout Workforces Philippines main call center office is currently located in Commerce & Industry Plaza, inside McKinley Hill, Fort Bonifacio, Taguig. Nearest landmarks to Wideout McKinley are Blue Leaf and Venetian Mall.

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Question: How to get to Western Wats Cebu?

Answer: Western Wats call center main office is strategically located in Cebu City. Western Wats Cebu is currently in PIPC building, Mactan Economic Zone II, Cebu City. Western Wats Cebu is accessible via jeepney ride travelling via Basak road, then take a 10 minute walk to reach Western Wats Cebu.

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Helping your business grow. 2ndOffice Philippines is one of the best outsourcing companies in the Philippines that specializes in eCommerce and can save your business up to 70% in labor costs. It is a Filipino based company specializing in e-commerce and data entry. The core values of 2nd Office Philippines which is the heart and soul of its culture are exceeding expectations, do More with less, Work Smarter Not Harder, Create Solutions Not Excuses, Pursue Growth and Never Stop Learning, Be Creative, Open Minded, and Innovative, the golden rule, be Passionate & Determined in everything, communicate openly honestly and meaningfully and deliver High Quality Results. It envisions helping employees grow their career, deliver innovative and quality solutions to clients and become the #1 BPO for eCommerce clients worldwide.

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Information Technology for every business. Established in 2006, SD Solutions IT Outsourcing Inc. (SDS) is a Philippine-based application development and IT outsourcing company comprised of expert IT professionals, dedicated in providing efficient IT services and solutions that will catapult companies in attaining their full potential with the right technology solution. IT is what we do – this essentially sums up the expertise and the mission of the SD Solutions Philippines in helping companies whether Healthcare, Banking & Finance, Government, Media & Entertainment, Transportation & Logistics, Distribution or a BPO company, thrive and survive in this global age of information technology.

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Question: How to get to SD Solutions Pasig?

Answer: SD Solutions IT Outsourcing main call center office is currently located in JG Building, along C. Raymundo ave., Pasig City. Nearest landmarks to SD Solutions Pasig are Mightee Mart and Sorrento Oasis.

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Transcend Outsourcing Program is a leading outsourcing service provider that specializes in the recruitment, staffing and placement of personnel on a project-based, contractual or permanent assignment basis to perform any given work outsourced by a client / principal.As a fast rising firm, Transcend Outsourcing Philippines aims in providing the employees that are best suited for one’s business requirements including a team of experts from different fields of specialization that underwent its rigid screening and training process. The company only deploys the most qualified, highly skilled, and best equipped employees for its clients.

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Question: How to go to Transcend Outsourcing QC?

Answer: Transcend Outsourcing Program Corp. main call center recruitment office is currently located in Rizalina II building, along Quezon ave., West Triangle, Quezon City. Nearest landmarks to Transcend QC are Jesus is Lord church and Isuzu showroom.

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Rapid, Helpful Support When You Need It. SupportZone Global is a business process outsourcing firm specializes in Customer Support that uses a team of trained and certified contact agents that deeply understand technology and support of contact center companies. SupportZone Global Philippines helps companies by providing rapid resolution that manages technology 24/7/365 that included system updates and upgrades, a knowledge base with information and training, a single point of contact for each of your issues and the use adaptive Organization methodology to quickly resolve issues and communicate. It offers a Pay-As-You-Go system which has no upfront or annual contracts to deal with but pay a monthly contract. It provides Proactive Support that provides reporting, service calls and advice on implementing call center best practices. SupportZone Global Philippines also offers Service and Support Accountability that ensures service level agreements at 99.99% uptime and 80% of calls are answered in 60 seconds or less.

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