Welcome to Call Center Beat!

CallCenterBeat.com provides information regarding Call Center, Contact Center, Medical transcription and other Business-Process Outsourcing (BPO) services for various industries. This comprehensive directory listing exists to provide information for all interested in the growing call center and business Process Outsourcing industry. Call Center Beat also offers articles for all call center agents around the globe.

Call Center Beat includes company profile, service offerings, job postings and relevant news concerning the call center field. Explore our directory and find the company or service that would best suit your need. From medical practices to telemarketing firms to VOIP companies, this website has your answer. If you need help exploring our directory or finding what you need, please feel free to contact us.

TAHCHE Outsourcing Services

October 24, 2014 Posted by

TAHCHE Outsourcing Services is a premier Multidisciplinary CAD (Computer Aided Design) Drafting Services Outsourcing Company that offers High quality, cost effective and reliable CAD Drafting Outsourcing Services for Building structural, Electrical, Fire, Hydraulic, Mechanical, Plumbing, Architectural, Civil and Structural drafting and drawing production using International Practices, Design and Engineering Consultants and using advanced tools of the trade like AUTOCAD.

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Taft Offshore Solutions

October 23, 2014 Posted by

Taft Offshore Solutions is a premier business process outsourcing firm that specializes in providing contact center solutions to companies in the US, Canada, UK and Europe. Taft Offshore Philippines was founded in 2006 and was the first call center located in the historic landmark Taft Avenue in Manila, Philippines which is home to the country’s national park, major government buildings, the university belt and the National Cathedral of the Philippine Independent. Its name was derived from the essentially derived from the name of its location which in turn is named after the U.S President, William Howard Taft and Governor-General of the Philippines.

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Skillsupport Outsourcing

October 23, 2014 Posted by

Skillsupport Outsourcing is a human resource outsourcing firm that helps streamline processes, reduce operating costs and allow partners to focus on their core business. With over 10 years of experience, supported with proven people, processes, technology, experience, knowledge and best practices, Skillsupport Philippines services of re-engineering promises for maximum efficiency, flexibility, scalability, integration and global standards.

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Healthcare Accounts in Call Center

October 23, 2014 Posted by

Healthcare accounts in Call Center pertains to client companies, organizations or individuals from the healthcare industry such as hospitals, clinics, mental institutions, home for the aged, childcare institutions, pharmaceutical companies and individual health professionals such as doctors, specialists, among others.

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Premier BPO

October 22, 2014 Posted by

Are you ready to take the next step? Premier BPO, Inc. is a business process outsourcing firm that offers a wide array of back end outsourcing services designed to increase the profitability and productivity of business through a strategic partnership. With over a hundred years of combined experience in providing offshore outsourcing and global network that spans Asia, Premier BPO Philippines delivers on the promise of superior services that will definitely allow its partners to focus on their core competencies.

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HAVI Logistics Philippines

October 21, 2014 Posted by

The Global Lead Logistics Provider. HAVI Logistics Philippines is a recognized logistics services leader established in 1992 under the HAVI Group LP. It specializes in providing exceptional supply chain and logistical services requiring multi-temperature controlled products to QSR, hypermarkets and convenience retail stores among others. HAVI Philippines also developed customized services and IT capabilities that provide real-time information allows for quick and reliable decision making processes.

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Alphalink Global Solutions

October 21, 2014 Posted by

Alphalink Global Solutions is a business process outsourcing company that specializes in the recruitment of professionals for BPOs and call center companies. This company is known for mass recruitment and hiring because it envisions itself to be the recruitment hub that is accessible to everyone especially those who do not have experience in the call center industry.

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HSBC Philippines

October 21, 2014 Posted by

HSBC Call center is a Global Service Center that particularly caters customers of one of the largest financial world that has been operating in the Philippines for over 132, the Hongkong and Shanghai Banking Corporation or HSBC. It serves HSBC customers from all over the world.

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Teletech Philippines

October 21, 2014 Posted by

Since telemarketing the niche service of Teletech, it provides a highly competitive financial benefits and incentive package to its sales consultants to recruit and maintain the best in the industry as well as to keep them highly motivated in selling products and services. Teletech call center continues to enlarge its customer database that included a register of the Top 12,000 Philippine corporation with which any of its prospective client can tie up to further their interests or create innovative ways to enhance brand values and improve their operational efficiency. As a local company, Teletech Philippines has a keen understanding of the local market and local professional supply. It can provide deep insights for foreign companies want to expand market in the Philippines or put up new companies in the Philippines. Teletech call center also provide profound consultancy to local companies wanting to enhance their profitability.

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Sykes Philippines

October 21, 2014 Posted by

Sykes Philippines specializes in providing excellent customer service, technical support service and support office functions. More than just a company but a family, Sykes Asia Philippines not only focuses on its commitment to its clients but to its people as well as to the community. Sykes Philippines corporate social responsibility particularly in helping underprivileged children gain access to education forms a core part of its operations. Sykes Aisa Philippines supports its people, which it considers as its greatest asset. The best way to serve others is to ensure that the best service also is given to its human service providers.

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Teleperformance Philippines

October 21, 2014 Posted by

Founded since 1978 and currently with over a 120,000 employees in 200+ service centers in 50 countries around the world, Teleperformance is one of the largest BPO companies in the world that provides services in 66 different languages for major international companies across different various industries. Teleperformance Philippines transforms passion into excellence by believing on people, working for people, inspiring to get things done, motivating to make a difference and by establishing a very intimate partnership with its clients to the extent that it considers its clients’ business as their own.

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Convergys Philippines

October 21, 2014 Posted by

With over 30 years of experience on its sleeve, Convergys rises as the top company in the world that specializes in customer management. Convergys Philippines is inimitably focused on aiding companies and innovating ways to increase the merits of their customer relationships and convey reliable customer experiences in multi-channels across the globe. With over 70,000 employees, Convergys Philippines balances the demands of augmenting income, enhancing customer experience, and optimizing overall cost by the finest combination of personnel, technology, and intelligent resources. Proof to its being the leader in the customer service industry is the fact that Convergys Philippines serves more than half of the top 50 biggest Fortune 500 companies in the world.

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Aegis Philippines

October 21, 2014 Posted by

Aegis PeopleSupport resulted from the merger of two business processing companies in October 2008, namely Aegis and PeopleSupport. Aegis, a company founded 3 decades ago was an international business services and consultancy company that provide enhanced consumer experiences to different international brands. PeopleSupport on the other hand was founded 1998, with the development of online customer care that specialized in utilizing different communications channel i.e. voice, email, chat, and self-service in facilitating customer service. The merger of the two companies catapulted the Aegis PeopleSupport Philippines at the forefront of the business processing outsourcing industry and has increased it global presence to 12 nations with over 50 locations across the world.

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IBM Global Philippines

October 21, 2014 Posted by

Among IBM call center business solutions included business analytics and optimization, intelligence in business, process management, cloud computing and IT connectivity and integration. In terms of business management, IBM Global Philippines provides content, data, cost, disaster, distribution management as well as energy efficiency and Enterprise application integration. With the delivery of its IT solutions, IBM Global Philippines is reinforced by its partners equally known in the IT industry namely Cisco, Oracle and SAP.

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Transcom Philippines Job Openings

October 21, 2014 Posted by

Excellence in technology and innovation meets excellence in global customer service.

Transcom joins forces with Samsung in a partnership that will surely expand you opportunities.  Come and join our expanding family and enjoy competitive compensation package, various unique employee facilities and benefits and work conveniently within Australian hours. Smile at better opportunities!

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JPMorgan Chase Philippines

October 21, 2014 Posted by

JPMorgan Chase is a leader in investment banking, financial services for consumers and businesses, financial transaction processing, asset and wealth management and private equity. JP Morgan Chase expanded their call center operations in the Philippines and offer various offshoring operations such as credit collection and home mortgage. JPMorgan Chase is pioneering in financial services and banking relationships.

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Sutherland Global Services

October 21, 2014 Posted by

Envisioning itself to be the top most and number one Technology Enabled provider and BPO partner with is mission to maximize customer value and enhance competitiveness by improving productivity and efficiency, Sutherland Global Services is an international company that provides fully integrated standardized programs for the business-cycle support solutions of global companies.

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Galilee Business Support Services

October 20, 2014 Posted by

Galilee Business Support Services is an Australian business company which originally provided back office services for Galilee Solicitors, an Australian national legal firm. Later on, Galilee Business Philippines has extended its services to other companies through offshoring to allow other businesses make similar cost-savings without compromise to quality.

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Job Hound Dog Philippines

October 19, 2014 Posted by

Job Hound Dog Philippines is a talent acquisition and management consultancy firm that helps connect business of all sectors with the right talent to fit their manpower needs. It specializes in custom-fitting talents to the specific needs of its clients especially coming Business Process Outsourcing, Hospitality, and Healthcare industries. As a company, Job Hound Philippines is managed and staffed by a group of seasoned professionals with diversified expertise in areas such as Customer Service, Human Resources, Recruitment, Training and Development, Sales, Healthcare and Information Technology, that help it screen applicants and assure clients of top notch talents who can be assets of companies and not just mere employees Committed to consistently deliver to its clients talents of the highest caliber which they deserve, Job Hound Dog Philippines also dedicates itself in cultivating enduing and mutual beneficial relationships with its clients to become the as the first option and the “go-to” recruitment agency.

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Smooth Operators Philippines

October 18, 2014 Posted by

Smooth Operators is a forward-looking global outsourcing call centre solutions firm, established in 2013 from an opportunistic business mix of ideas, IP and existing clients. With corporate offices in Hong Kong and Melbourne Australia with its key operations in the Philippines, Smooth Operators provides 24/7 services to in the USA, Australia, New Zealand, Singapore, the UK and other English speaking territories. It provides ground-breaking tailor fit solutions through continuous development, program refinement and ongoing analysis as well as dedicated and well trained sales and customer service/administration specialists.

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