CallCenterBeat.com provides information regarding Call Center, Contact Center, Medical transcription and other Business-Process Outsourcing (BPO) services for various industries. This comprehensive directory listing exists to provide information for all interested in the growing call center and business Process Outsourcing industry. Call Center Beat also offers articles for all call center agents around the globe.

Call Center Beat includes company profile, service offerings, job postings and relevant news concerning the call center field. Explore our directory and find the company or service that would best suit your need. From medical practices to telemarketing firms to VOIP companies, this website has your answer. If you need help exploring our directory or finding what you need, please feel free to contact us.

Consult Asia Business Solutions

Consult Asia was established in 2005 and strategically aligned to provide the staffing needs of Asialink Group of Companies, group of enterprising executives engaged in the booming business of Appliance Group Financing, giving short-term loans to business men, doctors and professionals, such as …

Fun at Work

When we get stuck to a job, might as well make the most of it. As the stress increases and gets unmanageable, a little fun will not hurt. Call center jobs are one of the most stressful jobs these days. People do not …

FCR in Call Center

FCR or First Call Resolution is a measure of relative success for a single call center interaction. More specifically, it refers to properly or successfully addressing a customer’s concern or handling a customer requests the first time they call, thus eradicating the need …

New York Bay Philippines

New York Bay Philippines, Inc. (NYBP) is a leading Remittance Service Provider in the Philippines. It was established in October 1990 and serves as the delivery arm of New York Bay Remittance Corp. (NYBR), which is based in New York. New York Bay …

Techno Hi Cargo Philippines

Techno Hi Cargo specializes in shipping or transferring service from Japan to the Philippines. It ensure to gather the various services it offers such as Shipping Baggage delivery, transfer or door to door services, shipping for purchases by mail order in Japan. Techno …

How to be a Good Team Leader?

A call center team leader or team lead is a person responsible for managing a group of agents, whose role is primarily to ensure that individual team members perform their job by reviewing their performance and coaching them to improve and excel in …

Emerson Electric Asia

Emerson Electric Company is an American manufacturer of power equipment products and provider of engineering services for a wide range of industrial, commercial, and consumer markets. Among its product & services included the Emerson Process Management for plant management through intelligent control systems …

Infidelity in Call Center

Infidelity, adultery, cheating or having an affair with someone other than one’s legal, common law or publicly known partner is a common issue in a call center. This can be attributed to many factors such as the dominance of employees in the adolescent …

Virtual Coworker Philippines

Virtual Coworker is a Recruitment company based in Australia who taps BPO Professionals from the Philippines to work from home for companies in Australia, USA, Canada and UK. It specializes in bridging Filipino knowledge workers to international employers. Virtual Coworker started its operations in …