Welcome to Call Center Beat!

CallCenterBeat.com provides information regarding Call Center, Contact Center, Medical transcription and other Business-Process Outsourcing (BPO) services for various industries. This comprehensive directory listing exists to provide information for all interested in the growing call center and business Process Outsourcing industry. Call Center Beat also offers articles for all call center agents around the globe.

Call Center Beat includes company profile, service offerings, job postings and relevant news concerning the call center field. Explore our directory and find the company or service that would best suit your need. From medical practices to telemarketing firms to VOIP companies, this website has your answer. If you need help exploring our directory or finding what you need, please feel free to contact us.

Wimpex Philippines

September 15, 2014 Posted by

Believe in Best. Inspired by the latest Innovative technology and New Modern European Design and creating Ideas suitable for Modern Day Lifestyles, Wimpex is a home appliance manufacturing and distributing company that aims to making Life Easier for the people. The company was founded in 1968 in Hong Kong and supported by union of modern China factories to offer complete value added service package to its clients.

Read the rest of this entry »

AXA Philippines

September 15, 2014 Posted by

Redefining Standards. AXA is the Best Global Insurance Brand based on financial performance and brand strength. Headquartered in Paris and active across all five continents in 57 countries, AXA BPO Philippines is focused on the world’s major markets, in particular Europe, North America and the fast-growing economies in Asia Pacific. A global leader in Financial Protection, AXA Group’s growing international presence and wide range of quality products follows its current global strategic focus aimed at developing a single worldwide brand.

Read the rest of this entry »

ABPOS Outsourcing Services

September 14, 2014 Posted by

With Aptito, the Future is in your hands. ABPOS or Aptito Business Process Outsourcing Services is the world’s pioneer and premier provider of digital menus for use on iPad. As the world enters the digital age, the obsolete paper menus and POS systems are now being replaced with attractive digital menus and All-in-One iPad POS solution. This is especially true in the hospitality industry as well as in the most modern homes. Don’t be left in the dust of the digital revolution, amaze your friends and guests today by enhancing their service and experience, and increase sales, loyalty and customer retention.

Read the rest of this entry »

Key Discovery Consulting

September 14, 2014 Posted by

Key Discovery Consulting Inc. (KDCI) is premier outsourcing company the specializes in providing Creatives, Development, Social Media, Infrastructure Support, Back-Office and Search Engine Optimization expertise to clients worldwide. Key Discovery Consulting Philippines commits itself in delivering high-performing web solutions through the practice of effective communication, acquisition of technical expertise and familiarization with our clients’ businesses. It loves building things that work well and look great.

Read the rest of this entry »

How to go to Aptito Mandaluyong?

September 13, 2014 Posted by

Question: How to go to Aptito Mandaluyong?

Answer: ABPOS Philippines main call center office is currently located in Diamond Tower, along Mariveles st., Mandaluyong City. Nearest landmarks to Aptito Mandaluyong are BPI and EDSA- Central.

Read the rest of this entry »

Telpoint Solutions

September 13, 2014 Posted by

Formerly known as TouchPoint Contact Center and BPO, Telpoint Solutions is a premium BPO and contact center firm founded in 2008 with the primary objective of providing highly qualified, reliable, and motivated team delivering maximum productivity and quality results to clients. It is a social public Company built in an enduring client relationship and universal client leaders. Telpoint Philippines attains the utmost Business Process Outsourcing and Word Processors that will help make up organization. It always aim for the best in what it does especially in the field of Information Technology business process using WordPress blog, setting up Ecommerce website, Community website Forums, Joomla, Social networking site, Web designing Graphic design Corporate logo creation Flash animation Online store operation.

Read the rest of this entry »

AHT Reduction Tips

September 12, 2014 Posted by

AHT or Average Handle Time is the average time of handling calls answered in a call center within a day, a week or a month. AHT is important in a call center operation because it is a measure of the level of service and efficiency provided to customers as well as an indicator for how much it would cost to operate a call center.

Read the rest of this entry »

Crowd Metric Solutions

September 11, 2014 Posted by

Where “cool” meets “smart”. Crowd Metric Solutions is a web development and online marketing company that believes in talent and hard work to create the best designs services in the industry. Crowd Metric Philippines maintains a cool environment that makes work fun to do as its major strategy to keep the creative genius of its designers and developers active and stimulated.

Read the rest of this entry »

Tyche Consulting

September 11, 2014 Posted by

Always moving Forward. Tyche Consulting is a UK-based innovative software delivery consultancy firm that provides services to some of the world’s boldest gaming and digital entertainment brands. To focus on quality, it hires the right people with the right mindset that allows it to be adaptive and to establish lean development consultancy. Delivering value the quickest way possible, it has been instrumental to the success of many organization who are kept extremely satisfied. Moreover, Tyche Philippines continually pushes for tools that are powerful, and provide the best-fit. It builds software that focuses on high-cohesion and seamlessly integrates with other systems. It also motivates staff to continue striving for the highest standards.

Read the rest of this entry »

New Alchemy APMC

September 10, 2014 Posted by

New Alchemy APMC is a European owned and managed Philippines BPO Company that provides real-time global business solutions, such as Knowledge Process Outsourcing (KPO), BPO services, International Data Processing, and expertise Consulting Management for business owners and companies whose businesses need help in generating ROI and assistance with the day-to-day operations remotely. Providing services and solutions to companies’ world-wide including the following the US, UK, Germany, Canada, Australia, and Japan, New Alchemy Philippines aims in providing quality service that is cost-effective and without having partner clients to worry about spending precious time trying to get business operations, building reputation and all other tedious and redundant tasks.

Read the rest of this entry »

Cash Flow Outsourcing Services

September 10, 2014 Posted by

Income Streams to Meet Your Clients Needs. Cash Flow Outsourcing Services, Inc. (CFOS) is a business process outsourcing firm that specializes in accounting, sales, documents processing, funds approval and collections. CFOS Philippines started as a group of independent contractors mainly for accounting and financial services and specializes in the US financial services markets, providing cash advances for American citizens receiving a monthly pension. Later on, the company has grown to become a full service outsourcing company providing processing services for pensions, annuities and settlements and a wide-range of Income Streams.

Read the rest of this entry »

Schneider Electric Logistics Asia

September 10, 2014 Posted by

Make the most of your energy. Schneider Electric is a world leader in a critical, growing business – energy management that offers a full range of energy efficiency solutions and ultra secured power solutions for critical applications that will bring real differentiating value to customers. Schneider Philippines makes energy safe, reliable, and efficient to achieve more while using less. It helps achieve the optimization of capital expenditure and operational expenses (investment costs & running costs) and facilitate connectivity everywhere.

Read the rest of this entry »

Assurance Spiels for Call Centers

September 9, 2014 Posted by

Assurance spiels or scripts are words or phrases to provide a positive declaration to its intended receiver to give confidence or a promise. This is important for ensuring that the results match the desired outcomes and to keep customers satisfied. There are different spiels to assure customers. The most traditional assurance spiels are as follows:

Read the rest of this entry »

Eveb Corporation

September 9, 2014 Posted by

Eveb Corporation is a Chinese owned IT consultancy and call center company that provides science engineering and technical services. Eveb Philippines aims of providing first class IT services by creating, installing and utilizing business systems, methods, control and plans that increase efficiency and furnish, render, perform and provide all kinds and types of services, technical supports and information.

Read the rest of this entry »

Goodyear Philippines Customer Service

September 8, 2014 Posted by

Established in 1919, Goodyear Tire & Rubber Company is one of the rubber manufacturing companies in the world producing tires, tubes, shoes and other rubber items. In the Philippines, it opened its plant subsidiary in 1956 using almost entirely local materials. Goodyear Philippines currently has over 100 retail branded outlets in the country.

Read the rest of this entry »

Lexitel Worldwide Telesync Solutions

September 8, 2014 Posted by

Lexitel Worldwide Telesync Solutions is a specialized IT outsourcing firm that provides VoIP Origination and Termination, and Video Conferencing in the telecommunications industry in the Philippines. VoIP Origination is the process of giving carriers inbound call access while voice termination, refers to the routing of telephone calls from one telephone company. Through this, companies are able to avail of a professional grade voice telephone service for a fraction of the cost of the larger telecommunication providers. Video Conferencing on the other hand is the video conference held among participants from two or more remote locations who communicate by simultaneous two-way video and audio transmissions.

Read the rest of this entry »

How to go to Eveb MOA?

September 8, 2014 Posted by

Question: How to go to Eveb MOA?

Answer: Eveb Corporation Philippines main call center office is currently situated in Two E-Com Tower, along Harbor drive, Mall of Asia Complex, Pasay City. Nearest landmarks to Eveb MOA are Uncle Cheffy and 7-11 convenience store.

Read the rest of this entry »

Acsellus Philippines

September 8, 2014 Posted by

Acsellus Inc. is a global management and outsourcing company that specializes in contact center services and Campaign Management. It covers a wide array of voice and non-voice services from outbound inbound customer support to Back-Office and General Transcription services. Understanding the need for customized Business Process Management, Acsellus Philippines constantly evaluates and adapts its services to meet the ever changing needs of clients.

Read the rest of this entry »

HC Consumer Finance

September 7, 2014 Posted by

Established in 1997, HC Consumer Finance or Home Credit for short is a global consumer finance expert, with a prominent presence and leading market positions across Europe and Asia servicing over 33 million customers. Home Credit focuses on providing affordable, flexible, simple and convenient loans to consumers through its advanced loan processing system.

Read the rest of this entry »

Green Wire Outsourcing

September 7, 2014 Posted by

Greenwire Outsourcing is a Marketing Solutions Company that specializes in understanding your business, your objectives, and your goals, to create a customized strategy and innovative solutions to your unique sales challenges and get you the best possible results. Green Wire Philippines aims in delivering value, vision, and strength to your brand. Its compensation is based only on results.

Read the rest of this entry »