Welcome to Call Center Beat!

CallCenterBeat.com provides information regarding Call Center, Contact Center, Medical transcription and other Business-Process Outsourcing (BPO) services for various industries. This comprehensive directory listing exists to provide information for all interested in the growing call center and business Process Outsourcing industry. Call Center Beat also offers articles for all call center agents around the globe.

Call Center Beat includes company profile, service offerings, job postings and relevant news concerning the call center field. Explore our directory and find the company or service that would best suit your need. From medical practices to telemarketing firms to VOIP companies, this website has your answer. If you need help exploring our directory or finding what you need, please feel free to contact us.

Tips to Improve Employee Engagement

February 28, 2015 Posted by

Engaging employees to a company is important for them to be productive and increase their sense of belongingness to the company. Here are ways to improve employee engagement.

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Avante International Technology

February 28, 2015 Posted by

Avante International Technology is a BPO firm that specializes in Document Management and Imaging Services. It is especially known as the pioneer in improving transparency and integrity in electronic voting solution with the patented “voter verified paper record audit trail” and paper ballot voting with digital ballot picture auditing and developed technologies related to smart cards and Radio Frequency Identification (RFID) technologies. More specifically, it pioneered the automated ballot counting system in the Autonomous Region of Muslim Mindanao (ARMM) in 2008, which paved way to the birth of Avante Philippines. Its proven unparalleled patented voting system security and accuracy minimizes voter and system errors while providing transparency, verifiability and auditability to voters. These solutions are configured with commercial-off-the-shelf (COTS) hardware of computers, printers, and document imaging scanners with flexibility to accommodate election and voting methods.

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EQI Global Solution

February 28, 2015 Posted by

EQI Global Solution is a Philippine based offshore staffing solution that helps companies significantly reduce overheads, increase efficiency and improve profitability without eliminating the client’s managerial control over their staff. EQI Global Philippines specifically helps manage the recruitment, staff leasing, setting up, and monitoring of the offshore staff that is created and dedicated to each individual client. It aims to be the most trusted outsourcing partner to companies in the US, Canada, Europe and Australia.

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Alphalink Global Solutions

February 28, 2015 Posted by

Alphalink Global Solutions is a business process outsourcing company that specializes in the recruitment of professionals for BPOs and call center companies. This company is known for mass recruitment and hiring because it envisions itself to be the recruitment hub that is accessible to everyone especially those who do not have experience in the call center industry.

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Teletech Philippines

February 28, 2015 Posted by

Since telemarketing the niche service of Teletech, it provides a highly competitive financial benefits and incentive package to its sales consultants to recruit and maintain the best in the industry as well as to keep them highly motivated in selling products and services. Teletech call center continues to enlarge its customer database that included a register of the Top 12,000 Philippine corporation with which any of its prospective client can tie up to further their interests or create innovative ways to enhance brand values and improve their operational efficiency. As a local company, Teletech Philippines has a keen understanding of the local market and local professional supply. It can provide deep insights for foreign companies want to expand market in the Philippines or put up new companies in the Philippines. Teletech call center also provide profound consultancy to local companies wanting to enhance their profitability.

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Transcom Philippines Job Openings

February 28, 2015 Posted by

Excellence in technology and innovation meets excellence in global customer service.

Transcom joins forces with Samsung in a partnership that will surely expand you opportunities.  Come and join our expanding family and enjoy competitive compensation package, various unique employee facilities and benefits and work conveniently within Australian hours. Smile at better opportunities!

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Sutherland Global Services

February 28, 2015 Posted by

Envisioning itself to be the top most and number one Technology Enabled provider and BPO partner with is mission to maximize customer value and enhance competitiveness by improving productivity and efficiency, Sutherland Global Services is an international company that provides fully integrated standardized programs for the business-cycle support solutions of global companies.

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Teleshark Philippines

February 27, 2015 Posted by

Teleshark is a premium BPO firm that primarily provides call center solutions to businesses and companies locally and abroad. Teleshark Philippines handles routine communications by telephone, email, fax, or other electronic means, between an organization and outside parties which primarily involve things as product information, technical support, live messaging, ordering, and telemarketing.

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Exxelnet Digital Media

February 27, 2015 Posted by

Exxelnet Digital Media is a web development company that specializes in online solutions to help companies get into online business via the Internet within the shortest time possible and reap the benefits of virtual world.

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HSBC Philippines

February 27, 2015 Posted by

HSBC Call center is a Global Service Center that particularly caters customers of one of the largest financial world that has been operating in the Philippines for over 132, the Hongkong and Shanghai Banking Corporation or HSBC. It serves HSBC customers from all over the world.

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Sykes Philippines

February 27, 2015 Posted by

Sykes Philippines specializes in providing excellent customer service, technical support service and support office functions. More than just a company but a family, Sykes Asia Philippines not only focuses on its commitment to its clients but to its people as well as to the community. Sykes Philippines corporate social responsibility particularly in helping underprivileged children gain access to education forms a core part of its operations. Sykes Aisa Philippines supports its people, which it considers as its greatest asset. The best way to serve others is to ensure that the best service also is given to its human service providers.

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Teleperformance Philippines

February 27, 2015 Posted by

Founded since 1978 and currently with over a 120,000 employees in 200+ service centers in 50 countries around the world, Teleperformance is one of the largest BPO companies in the world that provides services in 66 different languages for major international companies across different various industries. Teleperformance Philippines transforms passion into excellence by believing on people, working for people, inspiring to get things done, motivating to make a difference and by establishing a very intimate partnership with its clients to the extent that it considers its clients’ business as their own.

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Convergys Philippines

February 27, 2015 Posted by

With over 30 years of experience on its sleeve, Convergys rises as the top company in the world that specializes in customer management. Convergys Philippines is inimitably focused on aiding companies and innovating ways to increase the merits of their customer relationships and convey reliable customer experiences in multi-channels across the globe. With over 70,000 employees, Convergys Philippines balances the demands of augmenting income, enhancing customer experience, and optimizing overall cost by the finest combination of personnel, technology, and intelligent resources. Proof to its being the leader in the customer service industry is the fact that Convergys Philippines serves more than half of the top 50 biggest Fortune 500 companies in the world.

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Aegis Philippines

February 27, 2015 Posted by

Aegis PeopleSupport resulted from the merger of two business processing companies in October 2008, namely Aegis and PeopleSupport. Aegis, a company founded 3 decades ago was an international business services and consultancy company that provide enhanced consumer experiences to different international brands. PeopleSupport on the other hand was founded 1998, with the development of online customer care that specialized in utilizing different communications channel i.e. voice, email, chat, and self-service in facilitating customer service. The merger of the two companies catapulted the Aegis PeopleSupport Philippines at the forefront of the business processing outsourcing industry and has increased it global presence to 12 nations with over 50 locations across the world.

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IBM Global Philippines

February 27, 2015 Posted by

Among IBM call center business solutions included business analytics and optimization, intelligence in business, process management, cloud computing and IT connectivity and integration. In terms of business management, IBM Global Philippines provides content, data, cost, disaster, distribution management as well as energy efficiency and Enterprise application integration. With the delivery of its IT solutions, IBM Global Philippines is reinforced by its partners equally known in the IT industry namely Cisco, Oracle and SAP.

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JPMorgan Chase Philippines

February 27, 2015 Posted by

JPMorgan Chase is a leader in investment banking, financial services for consumers and businesses, financial transaction processing, asset and wealth management and private equity. JP Morgan Chase expanded their call center operations in the Philippines and offer various offshoring operations such as credit collection and home mortgage. JPMorgan Chase is pioneering in financial services and banking relationships.

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Stellar Philippines Job Openings

February 27, 2015 Posted by

PURPLE is the color of PURPOSE.

Being a communication Assistant for Purple is a rewarding job that provides you with an opportunity to be the voice and ears of the speech and hearing impaired while earning Php 20,000 per month. If you can speak English fluently, a good listener, and can type as fast as 45 wpm, then find your PURPOSE at STELLAR!

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Yondu IT Solutions

February 26, 2015 Posted by

Yondu is a technology solutions company established in 2001 and is wholly-owned by Globe Telecom. It develops software and provides I.T. professionals for companies and one of the top mobile content providers in the Philippines. Yondu uniquely offers tailored-solutions, practices a people-first approach and delivers above & beyond experiences.

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Altamont Data Solution

February 26, 2015 Posted by

Altamont Data Solution is an exceptional offshore solution provider to international companies that specializes in providing virtual assistants. More than just call center agents, Virtual assistants are agents that specialize in multi-tasking and handling client inquiries whether it is through calls, chat support, or email. Partnering with Altamont Philippines allows clients to significantly lower cost of operation without compromising operational performance thereby increasing productivity while getting the assurance that the people handling your business are competent and able to do the job required properly and exceptionally well.

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The Cement Bloc PH

February 25, 2015 Posted by

The Cement Bloc is an award-winning multichannel health and wellness creative advertising agency based in the US and the second largest independent healthcare creative agency. Founded in 2010, the company was founded by Susan Miller Viray and Rico Viray, using a new agency model called “Convergent Branding”, which mobilizes multidisciplinary teams of experts under one roof to deliver fully integrated campaigns that educate, sell, and engage customers. This model is what fueled the tremendous growth of Cement bloc Philippines in the following years.

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