Call Center Beat

MDC Build Plus is the first full-scale subsidiary of Makati Development Corporation established in 2011 to provide excellent products and constructions services in a timely manner through providing a safe working environment, innovative building technologies & cost-effective designs, competent & empowered people, efficient execution & sustainable practices, and collaborative partnerships. MDC or the Makati Development Corporation (MDC) is the construction arm of As Ayala Land, the premium real estate development company and the largest property developer in the Philippines. Incidentally, Ayala is the company behind the transformation of Makati into a world-class financial and commercial district.

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VHA Manila OZ Corporation is an Australian based BPO firm that started operations in Manila on 2008 specializing in airport transfers both private and shared one. It is part of the VHA group which has been providing chauffeured cars and mini-buses to Australians and other valued visitors, to and from Melbourne Airport at Tullamarine and also provides door to door services. VHA started in Melbourne Australia in 2000 and provides seat in coach airport transfers under the trading name of VHA Airport Shuttle, excellent limousine transfers and others. VHA OZ Philippines basically aims to provide a friendly and reliable airport transfer service to and from Airports which is a much better, safer, convenient, faster alternative to Taxis and other shuttle bus transfers. It also offers door transfer service.

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Pyramid Hub is a business process outsourcing firm that provides quality outsourced customer contact services for the entire life cycle of one’s customer, delivering superior customer experiences from customer acquisition, service and retention, to fraud prevention and collections. Pyramid Hub BPO provides tailor fit solutions in a range of markets including financial services, mortgage services, healthcare, telecommunications and utilities.

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Paynamics is a BPO company dedicated in delivering to its merchants the best payment service. Paynamics Philippines was formed to address the growth of payment opportunities in the Philippines and South East Asia.

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Kalbe International is an international marketing company which specializes in coordinating marketing activities in selected regions including South East Asia, South Asia, South Africa, and West Africa. It is a leading global company that brings healthcare innovation. In Southeast Asia, Kalbe International Marketing has branches in Cambodia, Malaysia, Myanmar, Philippines, Thailand, Vietnam and Srilanka. Kalbe Philippines specializes in the distribution, trading/export transaction of total Kalbe Farma’s group of business composed of pharmaceutical and consumer products in the global market. In particular, it operates the whole value chain from New Product Development, Procurement, Production, Marketing (Brand Management), to Logistics and Distribution.

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OpenText is the Leader in Enterprise Information Management whose products enable businesses to grow faster, lower operational costs, and reduce information governance and security risks by improving business insight, impact and process speed. OpenText Philippines was founded in 1991 after spinning off from a University of Waterloo project that developed technology used to index the Oxford English Dictionary.

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Northeast Solutions is a first-rate Philippine based BPO corporation that specializes in building custom teams of professionals that are fully dedicated to a business of clients outside the country. It aims in helping companies cuts down on operating costs, attains more flexible service by allowing clients to concentrate on their core businesses, and achieve competitive edge by adding value to services. Northeast Solutions Philippines specializes in helping small and medium based companies maintain an offshore facility and capitalize on the advantages of offshoring and outsourcing.

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Ganzklar is an electronics company engaged in the manufacture of consumer electronics, mobile phones and smartphones, IT devices among others. Ganzklar Philippines offers different electronic products such as 4K Ultra HDTVs, DVD & Blu-ray Players, Media Streaming Players, Portable DVD Players, TVs & Accessories, TV DVD Combo, Desktops, Computer Accessories, Computer Components, monitors, Laptops, Headphones, Home Audio & Theater, Portable Audio, Portable Wireless Speakers, Receivers & Amplifiers, Satellite Radio, Speaker Systems, Stereos and Visual Accessories among others. The name of the company is from the German word ganz clar, which means “very clear”.

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Nacoma Services Inc. is a BPO firm that specializes in providing various services for online gaming companies. It started its operation in the Philippines in 2009, with predominant activities as customer support, risk management and customer verification. Nacoma Philippines aims to be the safest, most reliable and fastest growing interactive gaming customer support and business process outsourcing company in the world by focusing on emerging markets and opportunities with a safe environment, a superior customer support and reliable service, resulting in a rewarding gaming experience and competitive environment for sports entertainment. It provides customer service in English and Chinese language.

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Powered by people; Driven by passion. Marcon Solutions is a dynamic Business Process Outsourcing Company that specializes in exceptional customer service and technology implementation in the ecommerce industry. The company is composed of a team of expert professionals, with over 50 years of experience to address the high demand of quality service above a very challenging and competitive industry. Marcon Solutions Philippines was designed to provide exceptional customer service, information technology, security and verification solutions to a demanding and scrutinizing industry leader in North America.

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Engaging employees to a company is important for them to be productive and increase their sense of belongingness to the company. Here are ways to improve employee engagement.

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Avante International Technology is a BPO firm that specializes in Document Management and Imaging Services. It is especially known as the pioneer in improving transparency and integrity in electronic voting solution with the patented “voter verified paper record audit trail” and paper ballot voting with digital ballot picture auditing and developed technologies related to smart cards and Radio Frequency Identification (RFID) technologies. More specifically, it pioneered the automated ballot counting system in the Autonomous Region of Muslim Mindanao (ARMM) in 2008, which paved way to the birth of Avante Philippines. Its proven unparalleled patented voting system security and accuracy minimizes voter and system errors while providing transparency, verifiability and auditability to voters. These solutions are configured with commercial-off-the-shelf (COTS) hardware of computers, printers, and document imaging scanners with flexibility to accommodate election and voting methods.

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EQI Global Solution is a Philippine based offshore staffing solution that helps companies significantly reduce overheads, increase efficiency and improve profitability without eliminating the client’s managerial control over their staff. EQI Global Philippines specifically helps manage the recruitment, staff leasing, setting up, and monitoring of the offshore staff that is created and dedicated to each individual client. It aims to be the most trusted outsourcing partner to companies in the US, Canada, Europe and Australia.

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Alphalink Global Solutions is a business process outsourcing company that specializes in the recruitment of professionals for BPOs and call center companies. This company is known for mass recruitment and hiring because it envisions itself to be the recruitment hub that is accessible to everyone especially those who do not have experience in the call center industry.

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Since telemarketing the niche service of Teletech, it provides a highly competitive financial benefits and incentive package to its sales consultants to recruit and maintain the best in the industry as well as to keep them highly motivated in selling products and services. Teletech call center continues to enlarge its customer database that included a register of the Top 12,000 Philippine corporation with which any of its prospective client can tie up to further their interests or create innovative ways to enhance brand values and improve their operational efficiency. As a local company, Teletech Philippines has a keen understanding of the local market and local professional supply. It can provide deep insights for foreign companies want to expand market in the Philippines or put up new companies in the Philippines. Teletech call center also provide profound consultancy to local companies wanting to enhance their profitability.

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Excellence in technology and innovation meets excellence in global customer service.

Transcom joins forces with Samsung in a partnership that will surely expand you opportunities.  Come and join our expanding family and enjoy competitive compensation package, various unique employee facilities and benefits and work conveniently within Australian hours. Smile at better opportunities!

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Envisioning itself to be the top most and number one Technology Enabled provider and BPO partner with is mission to maximize customer value and enhance competitiveness by improving productivity and efficiency, Sutherland Global Services is an international company that provides fully integrated standardized programs for the business-cycle support solutions of global companies.

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Teleshark is a premium BPO firm that primarily provides call center solutions to businesses and companies locally and abroad. Teleshark Philippines handles routine communications by telephone, email, fax, or other electronic means, between an organization and outside parties which primarily involve things as product information, technical support, live messaging, ordering, and telemarketing.

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Exxelnet Digital Media is a web development company that specializes in online solutions to help companies get into online business via the Internet within the shortest time possible and reap the benefits of virtual world.

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HSBC Call center is a Global Service Center that particularly caters customers of one of the largest financial world that has been operating in the Philippines for over 132, the Hongkong and Shanghai Banking Corporation or HSBC. It serves HSBC customers from all over the world.

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