Welcome to Call Center Beat!

CallCenterBeat.com provides information regarding Call Center, Contact Center, Medical transcription and other Business-Process Outsourcing (BPO) services for various industries. This comprehensive directory listing exists to provide information for all interested in the growing call center and business Process Outsourcing industry. Call Center Beat also offers articles for all call center agents around the globe.

Call Center Beat includes company profile, service offerings, job postings and relevant news concerning the call center field. Explore our directory and find the company or service that would best suit your need. From medical practices to telemarketing firms to VOIP companies, this website has your answer. If you need help exploring our directory or finding what you need, please feel free to contact us.

Metrixa BPO

September 20, 2014 Posted by

Intelligent advertising technology. Metrixa BPO is an Australian based Information Technology Consulting and Business services firm that provides a powerful solution for advertisers to leverage more from their online advertising campaigns. Offering a powerful, yet simple to use solution for on-line marketing professionals, Metrixa BPO Philippines is a leading automation and optimisation tool for search engine marketing. The Metrixa Search solution provides an integrated suite of tools to help online advertisers automate, track, review, and optimise marketing campaigns fast & efficiently including pay per click advertising thereby allowing for better customization options, and unprecedented control of paid online marketing campaigns. These tools included Automated Bid Optimization, Conversion Tracking, Detailed Reporting and Account Management.

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Virtela Services Philippines

September 20, 2014 Posted by

Passionate about support. Virtela Services is an NTT Communications Company that provides a smart alternative for enterprise networking and virtualized IT services. Virtela Technology Services delivers award-winning services with its Virtualized Overlay Network and Virtela Enterprise Services Cloud (ESC) platform, with Local Cloud Centers (LCCs) tactically dispersed around the globe, which eradicates the complexity and expense of maintaining multiple networking devices at each customer branch office. By enabling the transition of branch office IT services to the cloud, companies benefit from an “asset-light” software-defined networking model that delivers 80% cost savings in upfront capital and 30% savings in ongoing operating expenses.

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How to go to Metrixa Makati?

September 19, 2014 Posted by

Question: How to go to Metrixa Makati?

Answer: Metrixa BPO Philippines main call center office is currently located in Sky Plaza building, along Ayala avenue, Makati City. Nearest landmarks to Metrixa Makati are Standard Chartered Bank and Solaris One.

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Tech-Synergy Philippines

September 19, 2014 Posted by

Excellence in execution. Tech-Synergy is a leading provider of voice transcription and cost-effective, high quality, reliable and efficient BPO solutions including voice transcription, data conversion & processing, and Finance and Accounting outsourcing. Tech-Synergy Philippines provides services to individual professionals to the largest leading multinational companies across the globe.

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Teloworks BPO Solutions

September 18, 2014 Posted by

Founded in 2008, Teloworks BPO Solutions Philippines is a wholly-owned subsidiary of Telos Inc., an information technology leader focused on designing and providing advanced technologies to deliver solutions that empower and secure critical assets by protecting communications, systems, networks, and access. Teloworks Philippines specializes in protecting and Securing Assets, applying specialized expertise and achieving regulatory compliance.

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Castletown Global Services

September 18, 2014 Posted by

Castletown Global Services Inc. or CGSI is a leading web technology and business solutions firm established in 2012 that specializes in web design and development, online marketing, new media marketing, and customer service support. Castletown Global Philippines provides a unique co-located approach to online marketing which permits for businesses targeting Europe and Asia to tap into best professionals and market knowledge while still enjoying competitive pricing.

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Allegro Microsystems Philippines

September 18, 2014 Posted by

High performance semiconductors. Allegro MicroSystems, LLC is a leader in developing, manufacturing and marketing high-performance semiconductors for the automotive market, office automation, industrial, and consumer/communications solutions. It develops integrated circuit solutions focused on motor control, regulation, and magnetic field sensing applications. Allegro Microsystems Philippines is a wholly-owned subsidiary of Sanken Electric Co., Ltd, a Japanese company that manufactures semiconductors, discretes, LEDs, and switch mode power supplies.

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Bizmates Philippines

September 17, 2014 Posted by

Language, communication, diversity, leadership and personality. Bizmates Philippines is a new and exciting online business communication school that focuses on helping Japanese professionals and students with their business English needs. Headquartered in Japan, Bizmates Philippines is comprised of energetic and goal-driven teachers and professionals that teach business English to Japanese professionals, executives and students. With the use of different professionals as teachers, this allows the company to integrate or incorporate language acquisition with subject learning for more effective and lasting learning. Engineering professionals learn English through the help of English speaking engineers so that student and teacher share the same English Engineering vernacular.

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Vertiframe Solutions

September 17, 2014 Posted by

Vertiframe Worldwide Solutions Ltd. is a joint venture between industry experts from various domains and verticals which aims in providing exceptional solutions and services that empowers companies of communicating with their end customers in an effective manner. Vertiframe Solutions Philippines promotes growth and stability, maintaining continued relations, quantifying sales leads, taking orders, responding to ad inquiries, and marketing research to all clients.

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Gateway Express Call Centre

September 16, 2014 Posted by

Gateway Express Call Centre is a call center based in the Philippines that provides customer relationship support and management services to the customers of Comgateway. Comgateway is a one-stop portal for US online & international shipping to offers shoppers with the fastest and lowest cost shipping all the way to their doorstep regardless whether they shop from Amazon, eBay, Zappos, Polo, Sephora or other online stores. Comgateway allows online shoppers to gain access to shopping any U.S. online store, to buy in behalf of clients from anywhere in the world without a U.S. billing address. It allows buyers to enjoy sales tax-free U.S. online shopping. It helps repack packages to reduce shipping costs, combine multiple purchases into a single shipment, gain access to the lowest international shipping rates in the industry and have international delivery partnership with DHL & FedEx.

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ISS Philippines – Institutional Shareholder Services

September 16, 2014 Posted by

The Global Leader in Corporate Governance, Institutional Shareholder Services or ISS is a leading provider of corporate governance solutions for managing governance risk for the benefit of asset owners, investment managers, and asset service provider. ISS Philippines solutions include objective governance research and recommendations, end-to-end proxy voting and distribution solutions, turnkey securities class-action claims management, and reliable global governance data and modeling tools.

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Loanworks Technologies

September 16, 2014 Posted by

Software for your finance business. Loanworks Technologies is a market leading technology provider that specializes in established turnkey solutions for lead management, loan origination, mortgage servicing, CRM, commission processing, business process outsourcing (BPO), NCCP, Smartphone and B2B integration. Established in 1998, Loanworks Philippines has earned the reputation the most trusted solutions partner of choice for its experience, responsiveness and innovative approach.

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Wimpex Philippines

September 15, 2014 Posted by

Believe in Best. Inspired by the latest Innovative technology and New Modern European Design and creating Ideas suitable for Modern Day Lifestyles, Wimpex is a home appliance manufacturing and distributing company that aims to making Life Easier for the people. The company was founded in 1968 in Hong Kong and supported by union of modern China factories to offer complete value added service package to its clients.

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AXA Philippines

September 15, 2014 Posted by

Redefining Standards. AXA is the Best Global Insurance Brand based on financial performance and brand strength. Headquartered in Paris and active across all five continents in 57 countries, AXA BPO Philippines is focused on the world’s major markets, in particular Europe, North America and the fast-growing economies in Asia Pacific. A global leader in Financial Protection, AXA Group’s growing international presence and wide range of quality products follows its current global strategic focus aimed at developing a single worldwide brand.

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ABPOS Outsourcing Services

September 14, 2014 Posted by

With Aptito, the Future is in your hands. ABPOS or Aptito Business Process Outsourcing Services is the world’s pioneer and premier provider of digital menus for use on iPad. As the world enters the digital age, the obsolete paper menus and POS systems are now being replaced with attractive digital menus and All-in-One iPad POS solution. This is especially true in the hospitality industry as well as in the most modern homes. Don’t be left in the dust of the digital revolution, amaze your friends and guests today by enhancing their service and experience, and increase sales, loyalty and customer retention.

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Key Discovery Consulting

September 14, 2014 Posted by

Key Discovery Consulting Inc. (KDCI) is premier outsourcing company the specializes in providing Creatives, Development, Social Media, Infrastructure Support, Back-Office and Search Engine Optimization expertise to clients worldwide. Key Discovery Consulting Philippines commits itself in delivering high-performing web solutions through the practice of effective communication, acquisition of technical expertise and familiarization with our clients’ businesses. It loves building things that work well and look great.

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How to go to Aptito Mandaluyong?

September 13, 2014 Posted by

Question: How to go to Aptito Mandaluyong?

Answer: ABPOS Philippines main call center office is currently located in Diamond Tower, along Mariveles st., Mandaluyong City. Nearest landmarks to Aptito Mandaluyong are BPI and EDSA- Central.

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Telpoint Solutions

September 13, 2014 Posted by

Formerly known as TouchPoint Contact Center and BPO, Telpoint Solutions is a premium BPO and contact center firm founded in 2008 with the primary objective of providing highly qualified, reliable, and motivated team delivering maximum productivity and quality results to clients. It is a social public Company built in an enduring client relationship and universal client leaders. Telpoint Philippines attains the utmost Business Process Outsourcing and Word Processors that will help make up organization. It always aim for the best in what it does especially in the field of Information Technology business process using WordPress blog, setting up Ecommerce website, Community website Forums, Joomla, Social networking site, Web designing Graphic design Corporate logo creation Flash animation Online store operation.

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AHT Reduction Tips

September 12, 2014 Posted by

AHT or Average Handle Time is the average time of handling calls answered in a call center within a day, a week or a month. AHT is important in a call center operation because it is a measure of the level of service and efficiency provided to customers as well as an indicator for how much it would cost to operate a call center.

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Crowd Metric Solutions

September 11, 2014 Posted by

Where “cool” meets “smart”. Crowd Metric Solutions is a web development and online marketing company that believes in talent and hard work to create the best designs services in the industry. Crowd Metric Philippines maintains a cool environment that makes work fun to do as its major strategy to keep the creative genius of its designers and developers active and stimulated.

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