Active Contact Network Domestic Contact Center

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Active Contact Network Domestic Contact Center is a business process outsourcing firm that specializes in contact services and telemarketing. It is a Philippine-based contact service provider that caters the local market servicing local banks, financial institutions, retailers, telecommunications company and public agencies. One of Active Contact Network major clients included HSBC credit cards in which the company is engaged in telemarketing including providing accurate information about credit card products to prospective clients, forwarding and processing applications, and gathering required forms and documents for application. Since the company especially caters the domestic Filipino market, agents are not particularly required to speak English fluently imitating accents. Moreover, since it caters the local market, the company follows regular day time work. However, there are also night shifts for special projects that require 24-7 customer service.

For its Outbound Telemarketing services, Active Contact Network Domestic Contact Center provides Appointment Setting, Telemarketing Lead Generation / Lead Qualification, Cold Calling, Phone Sales, Seminar Registration, List Cleaning / Database Update, Surveys, Market Research, Direct Mail Follow-up, Fundraising, Announce A Sale, Grand Opening, Or Special Event, Political GOTV & Grass Roots Campaigns, Recruiting, Prospecting, Up-selling / Cross-selling, Voice Mail Broadcasting, Telemarketing Lists, Telemarketing Scripts and Custom-Tailored Outbound Telemarketing Program among others. On the other hand, Active Contact Network Inbound Telemarketing included Live Answering Service, Bilingual Answering Service, Order Taking, Customer Service, Direct Response For National & Cable Television Commercials, National & Cable Infomercials, Internet Sales Order Entry, Direct Response For Print Ads And All Other Media, Insurance Claims, Troubleshooting For Products and Services, Seminar Registration, Taking Credit Card Orders, Catalog Order Taking, Inquiry Service, Reservation Desk, Voice Mail Answering Service, Messaging Services, Call Patching, Order Fulfillment and Custom-Tailored Telemarketing Program.

Active Contact Network Domestic Contact Center:


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