Established in 1982, Advanced Credit Management (ACM) is an Australian based outsourcing company specializing in premium collection services to a blue chip companies around the globe. It originally started as a mercantile agency providing debt collection services on a commission basis and had evolved into a company that that acquirers non-performing debt ledgers consisted primarily of credit cards, personal loan, and overdraft debts often from international financial institutions and telecommunications accounts. Thus, Advanced Credit Management has over 25 years of in depth experience in debt collection and negotiation for feasible debt clearance arrangements.
ACM Philippines essentially provides two primary services namely debt purchasing and debt collection. For the former, the company acquires non non-performing debts portfolios from leading financial institutions and telecommunication companies, with which the company has established strong and enduring working relationships. Advanced Credit Management Philippines strives in ensuring both client and consumer satisfaction in conducting its effective approach drawn from its wide-ranging experience in the art of negotiation, application of modern technology, and strict adherence to the guidelines and policies of Securities and Investments commission, consumer protection laws and privacy legislation.
Moreover, professional indemnity and public liability in different levels are maintained. The latter pertains to identifying and negotiating practicable debt repayment programs with consumers thereby allowing companies to recover unsettled and delinquent debts in a quality and conforming method. The company observes the industry code of conduct, privacy principles and other relevant legislative requirements. Advanced Credit Management Philippines particularly provides professional national coverage, highly trained collection professionals, and customized program strategies. It also provides the broadest payment options that technology can offer to customers to facilitate collections effectively and conveniently which included Online Secure Card Payment using credit or debit cards, Pay by Phone system, Post Cheque or Money Order, Telephone & Internet Banking, payment through traditional Post Office, direct debit or credit card payment, and bank deposit.
Advanced Credit Management Philippines call center office address:
- ACM Makati
21st Floor, BPI Buendia Center Building
Senator Gil Puyat Ave, Makati City