In August 2012, Anderson Financial Network, Inc. (AFNI) expanded its first offshore service center in the Philippines, which currently increases its network of contact centers (in Alabama, Arizona, Colorado, Illinois, and Kentucky) that are all located in the US to ten which employs over 5,000 employees. AFNI Philippines call center has also operated virtual work-from-home contact services and web chat services in seven other US states. AFNI Philippines also provides specialized solutions designed primarily for the insurance industry and the communications industry. AFNI’s expansion in the Philippines is in line with the company’ strategic move to demonstrate its strong and proven global brand. AFNI has chosen the Philippines for expansion because of the culture, work ethic, and values of Filipinos fit those held by the company.
AFNI Philippines call center is expected to deliver the superbly high quality customer service solutions from its U.S. based operations which included customer acquisition and enrollment, customer care, retention and loyalty, sales expansion through upselling and cross selling as well as receivables management, collection and subrogation.
AFNI Philippines call center office locations:
- AFNI Fort Bonifacio
- Afni Recruitment Hub
2/f Diliman Commercial Complex
Commonwealth ave., Batasan Hills
Quezon city, Philippines
For Career opportunities, please visit Afni Philippines Job Openings.