Articles

Berlitz Philippines

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Berlitz is an international language center that provides specialized language training in 70 countries worldwide. It was founded in 1878 by Maximilian D. Berlitz in Providence, Rhode Island, USA. At the moment, the company is a subsidiary of Benesse Corporation, a leading Japanese publisher of correspondence courses and other educational materials. Known for its superior, effective and enjoyable language learning experience, the company had since been the preferred choice of learning a different language by heads of state, members of royalty, government and military officials, CEOs and corporate executives, writers, artists, musicians, actors and actresses, TV and cultural personalities, athletes and sports figures, beauty queens, owners and employees of small businesses, students, call center practitioners and anyone else who needs to speak another language as well as improve what they already speak.

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Motorstar Philippines Customer Service

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Change the way you ride. Motorstar Philippines or Motor Industries Corporation (EMIC) is the exclusive Assembler and Distributor of Filipino brand MOTORSTAR Motorcycles and Scooters. It was established in February 2002 and has dramatically grown in its first few years of existence following the upsurge for affordable fuel efficient yet quality motorcycle transportation which perfectly fits the Filipino taste for design and terrain.

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Baitron Electronics Company

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Baitron Electronics is your trusted partner in electronic components independent distribution. Baitron Electronics Company is a global Leading Independent Distributor for Electronic Components based in Hong Kong that has spanned its operation across regions, including the US, Canada, and China. Localized work force and deep market penetration allow the company to quickly adjust to market changes in industry supply and demand. Baitron Electronics Philippines ability to provide customer with exclusive market insight help them select best solutions to cope with various challenges from shortage problem, end-of-life product management, cost down issues or excess inventory management. Moreover, its global sourcing capability, logistics capacity and reliable quality service has won for its enormous credibility across the globe.

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Rosas Garden Hotel

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Rosas Garden Hotel which literally translates to Roses Garden hotel is a four star 24 room hotel that prides itself to quench the desires of all types guest including business travellers and leisure guests. Its rooms are tailor fit to meet and surpass client expectations, with its professional and highly trained personnel with warm smiles, distinct efficiency and service that come from the heart. As a small hotel, every guest receives very personalized service. Conveniently located at the Heart of Historical City of Manila, the gateway to the Philippines, Rosas Garden Hotel is practically 30 minutes away from the Manila International and Domestic Airports and 15 minutes away from Manila International and Domestic Sea Ports.

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Kata Mobile Customer Service

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Making Life Easy. Kata Digital is a fast-growing mobile brand that is based in Hong Kong and the Philippines. It specializes in innovative mobile technology to produce high-end mobile devices with exceptional style and design. With its inventive and customer-oriented way of life, Kata Mobile is consistently distributing top smart phones and mobile computing devices, personal computer, laptop, minibook T1, mobile phones and accessories that will address and satisfy every customer’s specific needs. It also provides a complete suite of end-to-end services across a multitude of industries and markets.

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Puregold Customer Service

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Sa PUREGOLD, Always Panalo! Puregold is the no. 1 retailer in the Hypermarket Format in the Philippines which provides one-stop shopping convenience. It started in 1998 along Shaw Blvd. in Mandaluyong City, which is its first branch. Today, Puregold is the largest retail chain in the Philippines with over 50 branches across the nation. There are three store formats namely Price club which offers a wide variety of general merchandise and a full-service supermarket with wholesale; junior – a neighborhood store which offers targeted consumers’ items and limited variety of general merchandise, without wholesale operations and Extra which offers very limited number of SKU’s at discounted prices, provides consumers with a discount on time, not just price. The store offered a wide array of goods from groceries, apparel, household accessories and furniture at very affordable prices.

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Gigaworkz Technologies

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Safe and secure. Gigaworkz Technologies Surveillance and security system is the leading distributor for CCTV Surveillance system in the Philippines from CCTV Cameras, Biometrics, Magnetic Door Lock, Door Access, Stand-alone DVR system, DVR Cards to Power supply and Cables. Established in 2006, Gigaworkz Philippines aims in connecting to the world by providing excellent products and services with best quality and latest technologies and specialize in sales, service, research & development of surveillance security, communication systems, biometrics, access controls and various electronics products.

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Barefoot Ventures Asia

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Barefoot Ventures Asia is a group of varying business ventures that provides different products and services that expand people’s choices as to what to spend with their hard-earned money as well as quality and value for their money. Among Barefoot Ventures Philippines businesses included the Hyendry comfurt pet products that provide products for pet enthusiasts, the Cahaba Cats Savannahs that sell exotic looking Savannah kittens, and the Barefoot Originals which sells hand-crafted beautifully designed one of a kind piece of jewelleries.

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Mclink Copy Services

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Service made simpler. Mclink Copy Services is a the local distributor branch of Mclink Asia Pte Ltd, a Singapore-based I.T company and authorized reseller of Ricoh & OKI printers and provider of a wide array of office equipment and I.T solutions for organization. In addition, McLink Philippines also offers refurbished and service repair office equipment as well as other document and office Solutions that aid companies create, organize and share their information in a structured process for optimal effective business decisions.

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Negros First Cyber Center

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Negros First Cyber Center, a unique mixed technologies facility in the Philippine Visayan region particularly located at the Province of Negros Occidental under the leadership of Governor Alfredo Maranon, Jr. It is constituted of a three-storey IT-BPO Complex accredited by the Philippine Economic Zone Authority (PEZA), the government agency that promotes the establishment of economic zones in the Philippines for foreign investments.

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Gameloft Philippines

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Gameloft is a leading global publisher of digital and social games. To keep ahead of the game, it continues to look ahead, understand the trends and forces that allow it to always provide the best gaming experience and move swiftly to prepare for what’s to come. It aims of allowing its customers to play games anywhere, anytime, and on any digital platform. Having the world’s largest distribution network also allows it understand the many cultures that make up of its worldwide customers worldwide while opening its minds to new ideas for each market. Among Gameloft Philippines previous hit games include Oregon Trail, Modern Combat 4, Brother in Arms 2, NOVA, Avatar, Dungeon Hunter, NFL 2013, Real Soccer 2013, Assassin’s Creed, Ice Age Village, Asphalt 7, Playmobil Pirates, Order & Chaos, just to name a few of the more than 300 games.

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Healthcare Accounts in Call Center

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Healthcare accounts in Call Center pertains to client companies, organizations or individuals from the healthcare industry such as hospitals, clinics, mental institutions, home for the aged, childcare institutions, pharmaceutical companies and individual health professionals such as doctors, specialists, among others.

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Torque Mobile Customer Service

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Creativity in motion. Torque is a dynamic brand with a superior product portfolio that aims to cater to the ever evolving technological needs of people. Torque Mobile Philippines offers consumer electronics and telecommunication devices with sleek, functional designs and up-to-date features at very competitive pricing. It aims to improve each individual’s lifestyle while maximizing the value for money. Among its products included dual SIM Bar Phones, Dual SIM QWERTY Phones, Dual SIM Touch Phones, Dual SIM TV Phones, Dual SIM WiFi Phones, Dual SIM Android Smartphones, and Android Tablets.

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Mondelez Philippines

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Formerly known as Kraft Foods, Mondelez Philippines is Inc. (MPI) is a new company which was launched in 2013 following the split of Kraft Foods Limited in October 2012. However, Mondelez as a global snacking and food brand maintains the products of former Kraft Foods. The original Kraft foods Philippines was established in 1963 in Sucat, Parañaque City with Kraft Sandwich Spread, Kraft Real Mayo and Miracle Whip as its initial products. Through the years, the company expanded its portfolio of delicious brands Cheez Whiz in 1967, Eden Cheese in the 1980s. Through its acquisition of General Foods Philippines, it also acquired the brands Tang, Kool-Aid Juicers, and Calumet Baking Powder. Kraft developed flavor variants of Tang to include Pineapple and Grape juice.

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Overcoming Objections in Collections

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In a call center service involved in collections, overcoming objections is one of the most important aspects of communications to effectively collect debts or receivables. There are basically three ways to overcome or eliminate objections, namely to admit or agree with objection, object or deny objection or use objection as question.

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Xerox Philippines

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Xerox Philippines is a document solutions company which provides cost effective products and services aimed to improve productivity of business. Xerox is a very popular and familiar name in the Philippines which pioneered in manufacturing and distributing photocopying machines. It is so popular that “xerox” was made synonymous to photocopying. But more than photocopying Xerox is a company that is a premier frontrunner in Document & Graphic Arts Solutions and imaging.

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A CJ O Shopping Corporation

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A CJ O Shopping Corporation is the company behind the “O Shopping Channel”, a 24/7 home TV shopping channel that broadcasts Sky Cable, Global Destiny and ABS-CBN Channel 2 and Studio 23. It is a joint venture bet’en ABS-CBN Corporation, the Philippines’ largest broadcasting station, and CJ O Shopping Corporation Ltd., the world’s largest home shopping company established in 1953 as a parent company of Samsung. The CJ Group is primarily engaged in Home Shopping, Logistics, Food/Food Service, Entertainment & Media, Infrastructure (Systems & Construction) and Bio Pharma.

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Risks of Working Night Shift

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With the boom of the call center and BPO industry in the Philippines, millions of Filipinos work a permanent night shift or regularly rotate in and out of night shifts. This work routine exposes them to the risk of working night shifts including restlessness, sleepiness on the job, fatigue, decreased attention and disruption of the body’s metabolic process.

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Allegro Microsystems Philippines

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High performance semiconductors. Allegro MicroSystems, LLC is a leader in developing, manufacturing and marketing high-performance semiconductors for the automotive market, office automation, industrial, and consumer/communications solutions. It develops integrated circuit solutions focused on motor control, regulation, and magnetic field sensing applications. Allegro Microsystems Philippines is a wholly-owned subsidiary of Sanken Electric Co., Ltd, a Japanese company that manufactures semiconductors, discretes, LEDs, and switch mode power supplies.

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Wimpex Philippines

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Believe in Best. Inspired by the latest Innovative technology and New Modern European Design and creating Ideas suitable for Modern Day Lifestyles, Wimpex is a home appliance manufacturing and distributing company that aims to making Life Easier for the people. The company was founded in 1968 in Hong Kong and supported by union of modern China factories to offer complete value added service package to its clients.

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