Destiny Cable Customer Service

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Destiny Cable is the second largest cable television subscription service in the Philippines today providing services in the national capital region and other metro areas in the provinces. It is currently known as Global Destiny Cable after it partnered with Global Cable in 2001, which further reinforced and standardized its cable television endeavors. Global Destiny Cable in provinces have their associates in the provinces that helped expanded its network of distribution.

The headquarters of the Global Destiny Cable is located in 2285 Pasong Tamo Extension, 2/F Solid House Bldg., Makati City with telephone numbers 810.2828, 894.5850 / 810.5556. For customer service assistance, one can contact their service centers.

Destiny cable also has different branches around the Metro Manila to serve the local needs of their subscribers. Depending on one’s location, one can call the nearest branch and call their office for customer and technical assistance. Following is the list of the telephone numbers of the different branches of Destiny Cable in NCR:

DESTINY HOTLINE: 4180000

Novaliches, Quezon City – Tel. No. 935-2084 or 935-1466 or 485-9434
Mayon Avenue, Quezon City – Tel. No. 412-3565 / 412-5486 or Fax 412-9685
CUBAO Quezon City – Tel. No. 437-8979 or 440-9450
Bangkal Makati – Tel. No. 892-9030 up to 31 or Fax No. 844-3705
Guadalupe Makati City – Tel. 882-5295 / 882-5414
Tondo, Manila – Tel. No. 407-1380 or 313-330
Sta. Mesa, Manila – Tel. 713-7618 / 497-9750
Ermita, Manila – Tel. No. 330-8215 / 559-8102
Ortigas, Pasig City – Tel. No. 994-2635 Fax: 656-8558
Alabang-Zapote, Las Piñas – Tel. No. 800-1059 or Fax No. 800-0562
Valenzuela City – Tel. No. 444-1826 and 444-8341
Sucat, Parañaque City – Tel. No. 820-3313 / 825-4841 or Fax No. 829-0757
Marikina City – located in Crown Star Stall 15-J Molina st., Concepcion Uno,
EDSA, Mandaluyong City – Tel. No. 532-1173 or 533-6244 Fax. 531-7406

Update:  Based from recent comments, Destiny Cable is having problems on different areas.  Upon research, Destiny Cable is now owned by Sky Cable.  Here are the contact #s of Sky Cable.

By phone: 24/7 hotline 631-0000
By fax: 635-6406
Text Hotline:
0917-6310000 (for Globe / Touch Mobile / Sun Cellular subscribers)
0918-8631000 (For Smart / Talk N’ Text / Sun Cellular subscribers)


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316 Responses to “Destiny Cable Customer Service”

  1. XinQing Shi

    Good afternoon po ung destiny cable box namin ipapaputol nalang namin yun`kasi hindi naman nagagamit eh

  2. Charles Steve Gates

    Ano ba yan! wwe night of champions pa bukas sana babalik na bago mag 10 mamaya

  3. Our cable was lost it connection last week can you please do a solution about this.

  4. i would like to disconnect our cable or our subscription,because the cable reception is a low class quality and the service is to slow.they said they will sent a repairman and then what happened there is no repairman go or arrived.

  5. bong luib

    sir wala nanaman yun connection ko… nawala nanaman after 3 weeks since typhoon wala pang isang linggo nawala nanaman .. baket ang hirap tawagan ng hotline numbers nyo sa celfone.. ur services are so low… i want it ASAP… pag bayaran ang kulit kulit nyo pag services wow haneo!!!!

  6. Jeeferson V Tungpalan

    sir may i ask where and how can i request for the disconnection of my cable subscription.

  7. ser pakiayos naman ung cable namin 6 day na kaming walang cable dito po kami sa 2981 h.santos st. brgy.carmona makati city pls lang po account no. po namin 628230226 patricia aroa po ung acount name tnx po

  8. Alan Tampilic

    sana po magawan nyo ng paraan na maayos ang reception ng cable connection namin dito sa 1078 Gen. Del Pilar St. South Cembo, Makati. sayang nman po binabayad namin kung d namin nagagamit ang mga channels ng cable nyo, halos wala na kaming maaninag na image. kaya nga po kami nag cable para makapanood ng malinaw ag magagandang palabas, sa nararanasan naming ngaun almost mag 2 weeks na po nanakit mata namin kkpanood sa tv na blurred. Sana po magawan nyo po ito ng agarang aksyon. Salamat po & pagpalain nawa kau ng Panginoong Hesukrito…

  9. benedict chan

    I am still waiting for your repairman to come to my place. I don’t have any signal since 9 June 2014. its almost a month now. i also was advised that they will be coming but didn’t show or called me. my account number is 617557843.

  10. Bernardette Mamorno

    Good am paki ayos naman reception dito sa north olympus/hillcrest thwnhms,nova qc.2days na poor reception!tia

  11. Ramil domingo

    Wala po kme cable for four days napo dito sa baranggay palatiw pasig city,kapag payment po updated kayo pero sa repair wala kayo update

  12. Dr. Patrick Estes

    There is a Audio problem that started around 9 days ago. Some channels the audio is very low while other channels the Audio is very high. The problem is at your end not at my condo. I have called this in 3 times and each time they send someone to my location even when told not to. The answer I get is they will check with there engineers. Well the problem is still there.

    The last time I called it in I told the lady on the phone at least 10 times she did not need to send someone to my location the problem is at your end, but she still sent a crew here and wasted there time and your money because there is nothing they can do here.

    Two times when I have called I asked to talk with a supervisor but I have been told the supervisor is unavailable or not there.

    The volume of the audio used to be the same for all the channels that I watch, now I have to adjust the volume every time I change a channel, why?

  13. Elizabeth

    I Would like to call an attention to all Filipinos who has a plan to get Destiny cable.
    For your information ,They terrible they giving you a hard time specially in transferring of connection to another place,Like my situation I have been a good payer subscriber since 2011 up to this may 2014 it happened I was transferred from condo to apartment,Unfortunately ,the Door I got has an active subscription ,they refused me from being connected and the lady assisted from call center told me to look for the previous tenant! My goodness Destiny we are not in the barrio or in town ! we are in a big city,After the tenant got cleared from the owner? they owner doesn’t care of where the tenant about! and they asking me too pull out the name of the previous tenant from add. min. office Hey! hey! destiny that’s not our job! its your job! to serve us!!!!

  14. Josephine

    Please reconnect cable here in Zenaida II Subdivision, Concepcion Dos Marikina. Everytime it rains, cable is disconnected and will not be back even after 24 hours. It has been this ways since Global Destiny became a part of Skycable. SSS Village Skycable subscribers experiences the same with the Skycable subscription. Tried calling your hotline, but unfortuntely your service is only up to 10 pm. Perhaps it’s about time that you should also have a 24/7 service center that can respond immediately to subscribers concerns. Poor quality service is all that we subscribers get.

  15. Regina

    Kakapakabit q lng ng digi box khpon walang boses ang gmit q ay portable dvd player dhil d p q nkakabili ng tv sv ng ngkabit sa jack daw ang prlema so i try it n gmitin s dvd kce prehas lang ng jack gumana nmn
    bakit gnon???d nia muna inayos bgo sila umalis
    syang ung 1 arw n d kme nkpanood kea nga kme ngpakabit pra my mpnood eh!

  16. isagani villar

    Destiniy cable, I am one of your long term client, but now I decided to end my subscription to your cable TV system, because of your poor service in my area, there’s a lot of illegal connection in my area that cause BAD SIGNAL, I already report this situation but your technical team did nothing. My account number is 61771358 the name is isagani villar.

  17. Request permanent disconnection for my destiny cable with Account # 629881611. Wala pong nakatira doon at matagal ng hindi nagagamit ang cable.

  18. Good Day! Iam a subscriber of Destiny Cable with Account No:617451115.I would like to request to change my mode of payment from Monthly to Annual which I had been doing before.Infact, I have coordinated this with your callcenter representative last April 8,2014.
    Thank you very much.

  19. jose lee

    our cable had not working for 2 weeks now. if you can not fix it. then you better disconnected it. our reference no. is 4698624

  20. julma c. cueco

    This is to follow up my request regarding our cable connection up to this date nobody visited the site> Ms.Kathleen of your customer service give me ref#4730554 for the job order. this is almost a week that we dont have cable connection. Kindly do the necessary action regarding this. Thank you.

  21. josephine Helal

    Hi. just want to report my cable connection . It is not working . Please attend to my request as soon as possible. I’ve been trying to contact your office but the phones were just ringing. Even the customer care is not responding. Thanks

  22. grace

    hi,im grace.,gusto ko po sana ipa-disconnect ung cableline ko.,.kc hindi na po nmin ngagamit ilang buwan na.,itinawag ko na po ito sa hotline sabi kelangan daw magsend ng request.,ginawa ko na po un pero ngerror ang website..,so i did send letter by person direct sa office also pay the unpaid bills.,pero wala nman confirnmation if kelan ididisconnect.,.nakakainis,dahil wala naman respond ang destiny cable bayad nalang ng bayad..im still waiting for comfirmation.,.no responce.,.dont wait until na my welga sa harap ng office nyo dahil lang sa di magandang service nyo.,

  23. grace o.

    gandang araw..kala ko ba ang destiny cable once na pinutol na ang linya wala na.bakit mismong tauhan ng destiny cable ang nag aalok ng tig 250 person para makabitan sila ng cable,after nun wala na raw monthly bill. maging fair naman sila hindi porke may kakilala o kamag anak na nagtatrabaho sa destiny,pupwede na,imaginin nyo 250,tapos 10 person gusto magpakabit,kabit kabit na lang by splitter,ilan din yun 2500 ang makukuha ng nagkakabit.napupunta ba naman sa opisina ng destiny ang installation na ganun kalaki,at sasabihin na wala na monthly bill after.Mahiya naman tauhan ng destiny sa mga nagbabayad ng bill monthly.sana mapansin nyo yan,may pinutulan sa nangka marikina,tapos kinabit ibang tao naman,dun din sa pinagputulan,tauhan pa ng setiny cable ang nagkabit ulit ha? pakiayos nyo naman,maging patas naman kayo.

  24. Benjamin B Casta

    Good Day Destiny Cable,
    I would like to complain to your office that the Camp Aguinaldo QC has an interrupted signal since last week,
    Hoping for your immediate action to resolve our problem.
    Thank you very munch

  25. Ferdinand K. Dayao

    Hi! I would like to follow up my application with Destiny Cable for my condo unit in the abovestated address. In connection with this, I would like to express my dissatisfaction and frustration with the way my application is being handled by both your call certain agents and technical team. I am being given the run around for almost two months now and the seeming lack of interest from Destiny for the added business I am giving is both alarming and upsetting! I hope my this letter reaches your top management so they will be aware of the kind of poor service you are giving to your prospective customers.

    I was for so many years a Skycable subscriber. Early this year, for practical purposes, upon learning that our condo has both Skycable and Destiny (and that Destiny is a lot cheaper since we have analog type in our condo), I decided to have my Skycable disconnected as of January 10, 2014.

    I then promptly acted on my Destiny Cable application. On January 12, I called your call center and spoke with a certain Nicole. She confirmed that we have analog type of cable in our condo for which the monthly dues is only 500pesos per month. She told me of the documents needed, i.e., proof of billing and valid ID, which I left with my housemaid. After around two weeks of inaction, I called again and spoke with a certain Ann. Ten days had passed and still no action! On January 30, I made a follow up with a certain Kay or Kate. She assured me that someone from your technical team will call me. Again another 10 days passed and no positive action from your end.

    By this time, I was really getting so frustrated but because I had my Skycable disconnection a month ago, I had no choice but to make a follow up my Destiny application. A certain Berlin got my call and this time gave an assurance that I will get a call from your technical team.

    Finally, a certain Rico from your technical team appeared at my condo unit. Since I wasn’t home, my maid called me at my office and I spoke with the said technical guy. Apparently, he claims that the installation he has been instructed to do at my unit is that of digital type. I insisted to him that I was assured several times by the call center agents that there is analog type in our condo. I told Rico that had I known that he will install digital and pay much more than the 500pesos per month subscription, I would not have cut off my Skycable subscription. It seems preposterous for me to move to another cable provider, pay for disconnection fee from my previous provider, pay another installation fee with the new service provider whose monthly dues is almost the same with the previous sky cable if in the end the installation to be done will that be of digital.

    This Rico acknowledged that indeed your internal communications and coordination is “ang gulo gulo nga po!” He then said that he will clarify and get back to me. I waited again but no technical team has visited since then.

    By this date, my application remains pending for almost two months now. I would to know if you are still interested in the business which I am offering you. If not, I think I could reasonably demand for the re-installation of my Skycable at no extra charge or cost from me. I understand that Skycable is also under the same company and I’m sure that with the inconvenience this is causing me, you will willingly accede to my demand. Ideally, I would want to have my Destiny analog cable installed but if this will take ages to do so then I suppose I have no other recourse but to go back to Skycable.

    I trust that you will give this matter your preferential treatment.

    Sincerely,

    FERDINAND K. DAYAO
    Unit 902A Skyland Plaza
    Gil J. Puyat Ave, Makati

  26. 3 days na ako tumatawag sa customer service ng destiney lagi ang sagot with in 72hrs pupuntahan sa location nyo..anty ako antay wala naman sana mapuntahan agad kasi dna namin napapanood yong sinusubaybayan namin

  27. Adelino Miclat

    Lagi kaming nawawalan ng signal every sunday morning and then babalik tapos after an hour mawawala ulit

  28. IRIZE SALVALOZA

    our destiny cable has no signal for almost 15 days start at Dec. 15 of 2013 im try to call you contact number but no person is answering my call. i am waiting for your immediate response to repair the cable.

  29. IRIZE SALVALOZA

    our destiny cable has no signal for almost 15 days start at Dec. 15 of 2013 im try to call you contact number but no person is answering my call. i am waiting for your immediate response to repair the cable. we are located at 4704 anza bldg brgy tejeros Makati City

  30. i request na termenation na lang po yung cable sa 80 unit 4 13th new manila Qc acount name julia c Tuamda my reason is wla na nkatira sa house na yun nung november 26 2013 pa kaya paki putol na lang at sana mas maaga mgawaan na ng paraan thank you..

  31. Alfredo C Simbol

    Gud Am kindly check our cable connection some of the channel were no longer display a week ago… like HBO etc……

  32. august arellano

    destiny cable, bakit ang hirap tumawag sa office nyo, lagi na lang ring ng ring tapos kinacansel kapag matagal magring… tapos ang hirap pa kausapin ng ibang agent dyan sainyo lagi na lang one moment ang tagal tagal…. ganito ba talaga service nyo… first time ko mag apply hindi ko alam na ganito pala ang destiny cable mahirap contact-in ang hirap mag apply…

  33. annabelle

    Ipapaputolna sana namin ang cable kakainis ang daming Chanel di naman gumagana ang hirap pang macontac ang costumer service bulok kasi nag bibiling pa run kaya ipapaputolko na kahit mga agent nil a do Alan Kung panu macocontac bulk ang servisyo nyo

  34. Flor Gangoso

    Mga 2 months na mahina at palaging no signal ang lumalabas sa tv ko.Bilis nyu sa billing at walang kwenta service nyu.pa cut off ko nalng linya ko at sayang binabayad ko

  35. Josephine A.

    I am trying to call Destiny for many, many times just to for my monthly statement of account that i couldn’t receive since Oct. 2012. Even my new address Destiny never put it on their data. The call center agent always says that we edited your account , but every time i call they answered me the same thing. Destiny is better last time when they just Destiny. Destiny call center agent never put their job on their head.

  36. Jong diego

    Ung landlord nmin s inuupahan nmin naniningil ng bayad s cable n 500 monthly e samantalang alam nming jumper lang ito dahil wlang monthly bill n dumarating, sbi nia negosyo nia daw iyon, d bat maliwanag n pagnanakaw at panloloko s kapwa iyon?

  37. Bob Lee

    I am writing again to request that your wonderful TV station provide CHANNEL NEWSASIA (CNA) as one of your many news channel. This will be very good. When I wrote in July I got a reply that destiny will look into it. There were about 50 persons who liked the suggestion. I really like CNA as this provides good regional and Asian news. Please put the channel on. Thank you and maraming salamat.

  38. Gen Tan

    Destiny cable sucks! Service interruption is always available for them and their call center parang walang tao to take your call.

  39. Ma. Eleonor Rabanillo

    we dont have cable here in our area tonight kindly pls check if there is any malfunction on the wire asap @ Sto. Nino, Punta , sta. ana , Manila

  40. Clarita Rama

    Service ref. no. 1883154 has been resolved at approximately 1430 hrs. today. Appreciate your quick service, thank-you.

  41. Raymart Sebastian

    Destiny cable baket ganun..nag pakabet na nga kame ng cable sa nyo baket nag rerequest kame ng additional Digibox P356.00 lang naman at additonal 200 per month..humihingi kayo P1,000 para sa instalation gung gung ba kayo nag register na kame…hindi kame new user. hindi nyo ba naiintindhan. ibig sabihin ng “ADDITIONAL” additonal lang hindi ako mag papakabet ng panibago..wag bobo huh!!!!manga bobo manga contractor nyo…wag ganun hindi namin tinatae ung pera na papakawalan namen..pinag papaguran wag ho ung LOKOHAN…sa hotline na binibigay nyo hindi makontact……walang hiya ung contractor nyo na si Benjie Villar <<<DESTINY CABLE MARIKINA "A S A R"

  42. mr. jesse z. mauricio

    Bos, pki-tignan naman ang aming cable at nawala ang signal kanina lng itong 8:00am in the morning…Ano ba ang nangyari at nawala ang signal namin dito sa jesus ext., pandacan, manila? pki-tignan naman po dahil walang mapanood ang mga bata dito sa amin sa ngayon….

  43. raquel

    bakit ganun wala pa nmang aug 15 tinanggalan agad ako ng signal sa cable july lang naman ang utang ko hanggat hindi pa dumadating ang aug 15 one month pa rin ang utang ko nagbayad na ako para sa buwan ng july dpat balik nyo na ngayon ang signal ng cable ko

  44. ma.cristina parpan alcantara

    pls..paki disconnect npo ung line s account q. MA.CRISTINA PARPAN ALCANTARA/ACCT#631900119/ADD.UNIT 5K TOWER 2 FORBESWOOD HEIGHTS,RIZAL.DRV.BONIFACIO GLOBAL CITY,FORT BONIFACIO TAGUIG./TAG 1634

  45. Froilan

    I’m one of your subcriber, we need a better and clear resolutions in watching television and movie that’s why we subscribe additional digibox..but what happen become worse resolution after 3days. My wife keep calling in your service but nobody entertaining our complain and we decided to remove now this digibox but your company asking disconnections fee of 2,000 pesos which is not in contract and before hand nobody explain on your staff for this agreement. I think this not good on a part of your customer..You should protect your customers not to put in sticky mud..We will consult for this matter to our family lawyer for our rights.

  46. Jose Maria Calumpit

    anu ba yan wala kaming signal 4 hours na dito sa pembo makati… walang kwenta yung cutomer service hotline nyo wlang sumasagot!…. galing nyong maningil palpak naman serbisyo nyo

  47. Bob Lee

    Destiny Cable is good in all e channels. it will be even better if Destiny can provide Channel News Asia as one of the news channel. Very appreciated. Thanks.

  48. Kenneth Medenilla

    Dear Destiny Cable, my mom is one of your customer in Provident Villages, in Marikina. At around 2pm today, July 5, Friday, one of your employee went to my mom’s apartment, he said to my mom “Kung wala kayo resibo, puputulan ko kayo” in an arrogant manner. My mom presented the receipts of payment, she said to him in asoft voice “next time sana maging maayos kayo makitungo sa mga cliente ninyo”. The man from Destiny Cable left na padabog-dabog at mukhang na-irita. When my mom turned on the TV, the cable channels were already gone. The man from Destiny Cable cut-off the csble connection. TAMA BA YON!

    Please teach your employees to be courteous and respectful. No wonder youve been bought by Sky cable, nalugi kaseh kayo dahil sa mga bastos at walang galang niyong empleyado. I hope you will fire him from work para matuto ng tamang asal.

  49. ronie

    bkt wlng cinema one ang desteney cable???//? ang boring 2loy bka pde lgyan u ng cinema one pde

  50. Alexander P. Ramos

    Pls check our cable connection, two days na na wala. We are here at Proj. 4 magat salamat street near J.P. Rizal St. and P. Tuazon, Quezon City

  51. Joey Abella

    We have reported our cable connection concern last Wednesday … its been 3 days ago … and up till now … no one is coming over to repair/fix our cable connection … your service right now is terrible … Sucat, Paranaque (Mon-el Subdivision) near BF …

  52. jules hernandez

    our cable has been out since yesterday, i have been calling your call centers but i cannot connect either the line is busy or there is no one to serve you. when will you install again our cable line here in torres bugallon st., tondo, manila. I pray that you will attend to this complain as soon as you can. thank you.

  53. Cherry Tupaz

    from ortigas center to quiapo malas kami natapat kami sa condo na puro destiny cable. sayang bayad namin, 3 months na kami walang signal!!!!!!!!!! we wont pay until it wont get fixed!!!! mabuti pa antenna clear pa ang signal pero ang cable? walang kwenta. ayusin niyo naman dito sa may quiapo sa gaisano tower sa palanca st.

  54. Christine

    Hoping that you will put Daystar TV back in the roster of cable channels. We’ve been a Destiny cable subscriber for around 10 years now. It feels very upsetting that you pulled out one of my family’s favorite channels. Hope to hear from you soon.

  55. angel

    bakit po walang My MYX sa destiny cable.????

  56. romel

    yun collector sa mandaluyong napaka arrogante walang manners, pero yun mga illegal tappings wla sya pkialam. ilan beses k na sinabi putulin yun mga illegal pero til now wla action ang destiny,magaling lang maninigil pero action wala. unfair sa mga ngbbabayd d ba? minsan pumnta SA BHAY NMIN. PINAG SSIGAWAN YUN MGA ANAK KO, GRABE KAPANINIG NG LAMAN

  57. may dumating na disconnection sa amin and ang laki na ngbabayaran namin hnd pa po ma contact hotline niyo anu ba yan!!!!!!! sana hnd naman kami mabigla na may pupunta nalang dito sa amin para magputol!

  58. Good Day.Sir and Mam, i cannot settle my account balance due to last payment i receive.I paid the bill of December to January, but the bill of January to February i receive a amount of 1000. Why is it happen?

  59. andador g. tubig

    napakahirap niyo contakin i re report ku lang na 3 days na po kame walang SIGNAL…I am new subscriber our adreess is 0231 E quirino avenue TAMBO Paranaque city..

  60. pwede po bang mag apply ng destiny caable

  61. Des Gandeza

    my goodness! ang hirap nyo ma-contact. papa-cut ko sana line ko kasi lilipat kami ng house and magpapa connect ng bago with Destiny now Sky Cable din. Pero bat ganito Customer Service nyo? You have a lot of customer’s that needs your service, pero lahat ng complaints ay di kayo ma-contact.

  62. I am a Destiny Cable subscriber for over 15 years now. We have been trying to contact Destiny Cable as our cable connection has been down for one week now. Your customer service lines are always BUSY. My wife raised this complaint through email. Our bills payment has always been up-to-date. The disconnection started during the heady rains of May 4, 2013 after noontime.

    IF NO REPAIR IS MADE WITHIN 3 DAYS UPON RECEIPT OF THIS COMPLAINT. I WILL CANCEL MY SUBSCRIPTION IMMEDIATELY. HOWEVER, IF ACTION IS TAKEN BEFORE 3 DAYS IS OVER, DESTINY CABLE MUST REFUND OR GIVE A A NE WEEK DISCOUNT FOR THE LOST SERVICE.

  63. jon lim

    transfered house here makati called destiny call center already been a month still no luck in the transfer of the cable.. HELP!

  64. maribel gilbuena

    sir/madam paki visit nalang po yung area namin sa 4335kalayaan bgry sta cruz makati city. kasi po bakit naging 4way po yung connection namin sa wire namin sa labas mayron po nagtop po doon. napansin nalang po namin noong may 1,2013 mayron yata nag top doon, at sana po mabisit nyo agad. thanks

  65. Cherryl Ann Rabi

    We do not have any signal ( Destiny) for the part 2 days..i called up this morning to report about it….calling your hotline number makes me mad because it took almost 30 mins before i was answered by your customer agent….anyway, i am doing this follow up because until now there is no signal…account# 630462010, 729 tahong alley st kaunlaran village…please give immediate attention on this matter…

  66. Rofil

    Im a first time cable subscriber and Im still looking for a good cable company. Im considering Destiny for their affordable rates. After reading through all your comments, im not sure if id still go for Destiny. Mahal na yung 500 if half of the month wala naman palang signal.:)

    How’s the service now? Last comment was dec 14 2012 and I hope it already improved since then.
    Please let me know.

    Thanks!

  67. rogelio

    Sobra po dame ng mag nanakaw ng cable dito sa dagupan tondo sana po nagawan ng paraan para hinde lumabo ang signal. Pag sinita no pa sila pa ang galet sana po tignan nyo yung mga linya nyo dito.

  68. Lai Reyes

    Im considering to bought this issue at NTC since prang bale wala sa inyo complaints ng subscribers.. napakahirap twagan ng hotline nyo

  69. edward pierro

    This is UNACCEPTABLE! sobrang labo ng cable signal nmin (MASAMBONG, QC AREA) for the past 2 weeks already. They’ve checked it thrice already.. REASONS: MAINTENANCE, CORRODED line.. etc… Bottom line is we’re paying the subscription every month and this is not the kind of service that we deserve. FIX THIS IMMEDIATELY.. We’re expecting better service considering the that you’ve already merged with SKY_CABLE.. THIS IS NOT WORTH IT AT ALL!!!!

  70. JOVELL

    SA LAHAT NG NEGOSYO, importante ang asikasuhin ang kliente. Bakit hindi ninyo magawa?

    Kung mayroon man kayong dapat ayusin, ipagpaalam ninyo sa inyong kliente na mapuputulan sila ng serbisyo. Bakit hindi ninyo magawa?

    Sapat na siguro sa inyo ang nagbabayad kami ng buwanan at bahala na kung may masira sa inyong sistema ng pamamamalakad lalo na ang “CUSTOMER SERVICE”, tutal nakuha na ninyo ang pera namin.

    Hindi ba’t ganoon din ang ugali ng mandarambong? Na matapos pangakuan ng magandang bagay at makuha ang kapalit nitong salapi ay bigla na lang maglalaho ang pangako?

    O di kaya’y napakalaki na ng kinikita ninyo sa aming mga parokyano at hinihimatay na kayo sa kabibilang ng inyong salapi?

    Alam namin na may mamaya-na-habit sa Pilipinas, pero sa laki ng korporasyon ninyo, di namin ma-isip kung paano kayo nakakatulog sa ginagawa ninyong yan? Tulog ang “CUSTOMER SERVICE”, malamang-lamang na nakakausap namin ay puro voice recording. Pag may nakausap ka namang totoong tao, malamang din wala sa puso niya ang kanyang trabaho dahil call center na inarkila ng companya ninyo ang sasagot.

    Nahirapan po ba kayong mahiya sa sa ginagawa ninyo?

  71. mike

    Want to report that we dont have any signal in silverland village, qv. Please advise up to when will this be?

  72. jennifer ambrocio

    papacut po namin ang cable kasi lumipat kami ng bahay. anu po ang totoong hotline ninyo d kasi sumasagot ang mga hotline nyu ehh

  73. Danta Gomez

    Kung pwede, pa-check naman yong connection namin dito sa area ng Tondo, Baltazar St., in-between Yangco and Franco ST. Sobrang labo na ng mga pinapanood namin, wala ng mapanood sa higher channel. Also, check your cable lines,daming illegal connection, mas malinaw pa nga yong kanila samantalang kami ay nagbabayad…sila libre.

  74. Ardy T. Orilla

    For 14 hours we are no signal of cable, we are trying to contact your customer service to fix the problem but are busy, we are located at 747 One Premiere Place E. Pantaleon St. Barangka Drive Mandaluyong City……

  75. Michael Morales

    Pls be informed that my cable line has no signal for almost two days even having bad signal here in dela fuente street pls check on my account number 629604871 under the name michael morales pls if thre are signal its almost blurry so pls will you guys act upon it

  76. paki asikaso naman poh ung cignal namin..dto po sa paranaque,,

  77. rogz menz

    Since this of month February we were experiencing interruptions and snowy viewing on lower channels. Tried to contact Destiny/Sky Cable hotlines but to no avail.

  78. Anna Mae Rosario

    Why are the channels different? we do not have the solar channels (etc, jack) and there’s no signal from the other channels. what is going on?! i tried calling the cubao office and the skycable hotline, not working. we shifted from sky cable to destiny because we were not satisfied by skycable’s service, and now this?!

  79. Carlo Gutierrez

    Had no cable signal since February 1, 2013. Im from 13th avenue, Cubao… Had been calling the hotline but its not ringing. Now I received the bill for February… Not inclined on paying… Send text messages but no decent reply from destiny…

    Very unsatisfied…

  80. Gian Kickass

    No signal since yesterday afternoon. Proj 4 area QC

  81. franco francisco de guzman

    ano pong nangyari bakit nawala po ung daystar channel? nanunuod po lagi dun tatay ko eh. part of everyday life na panunuod dun eh.

  82. Grace Gallardo

    Napakaganda ng service ng Destiny Cable d2 sa Las Pinas Area every month almost 2x kami nawawalan ng signal on time naman kami mag bayad. Ang pinaka maganda dito ay wala pa nga ang due date ko may naniningil na d2 sa amin. Ngaun 4 days na nawalan kami signal dahil nagkamali daw sila ng putol ng linya pero hanggang sa ngaun wala pading action. Ayusin mo naman nyo naman ang inyong serbesyo nag babayad naman kami ng tama sa inyo. Nakakasawa na tumawag sa Service Hotline nyo puro lang pangako. Salamat po.

  83. renato pertubal

    wala pa po kaming cable simula pa kahapon hanggang ngayon

  84. necleomancher

    Ang ganda ng service ng destiny ngaun, Dec. 8 2012 nawalan kmi ng signal hanggang ngaun wala parin, nakailang tawag n kami sa evanghelista makati branch hangang ngaun yung 3 days na pangako nila nung dec. 22, 2012 na pupuntahan para i-repair napako lang pala. samantalang one year contract naman kmai sa kanila, nagbabayad naman kami ng tama bat kaya hindi nila maibigay yung serbisyong tama. What a service man.

  85. Ruby Manoos

    as per my son, from the time that skycable bought destiny, problems have risen…we have been trying to call the customer service hotline to no avail…

  86. Josephine Apalla

    kung sasabihin ng destiny cable na may account number kami at un ang ipakita pagbayad ng bill tatanungin din ako ng bdo or bpi anong month at saan ko ibabase ang aking babayaran. maging updated naman po kau sa billing – destiny cable kasi kaming mga customer ninyo gusto namin ng honest na pagbabayad sa inyo at honest naman dapat ang serbisyo ninyong ibalik sa amin sa ganun maging maganda ang takbo ng negosyo ninyo. salamat po.

  87. Ma. Barbara Fina Dizon Dela Cruz

    Dear Sir/Ma’am,

    This afternoon, we don’t have a signal in our Sky Cable. I just don’t know what happened. Until now we are suffering with the same problem.

    What should we do?

    Please help us with this matter.

    Thanks.

  88. Bella Cullen

    We haven’t received any billings from Global Destiny since September 2012. We tried to pay at their accredited banks (BPI and Metrobank) but both banks declined our payment. They said that Global Destiny hasn’t renewed their account with them. When I called their Paranaque branch to request for payment pick up, which they used to offer, I was informed that they no longer have that service and have no idea where else we can settle our bill. We just lost our connection today, we’re willing to pay our 4 month unbilled cable service, but if we’ll have no service until Monday, we’ll be forced to apply for a new subscription with another cable company. I’m just afraid that IF somehow, by some miracle, Global Destiny gets their act together, that they’ll bill us even after we lost our connection cause there’s no one we can report it to. Nothing’s on record! I also called Sky Cable and was informed that they’re undergoing the migration of Global Destiny under them and Destiny is still in control of all their existing accounts.

  89. Raqc

    I am not from the Philippines but it really shocks me what kind of customer service is provided by these companies.
    I was first told by our condo admin that our area(Global City) has switched to SKY, and when I called AKY after a long wait, the agent told me that they don’t service Global. I asked her to please double check yet her response seems to never change, it was NOT helpful at all as if they dont have the ability to solve problems aside from the standard ones.
    Then I spent a long time just trying to find a reliable website for Destiny. Was so surpirsed to see so many sales agent pop up on Sulit. Would anyone really use those contact? are they even official agents?
    Now I came across this website and tried the number given 4180000 and i pressed #1 for cable and waited for 15min for an available agent… later on had to learn i have to redial and press #2 for bundle program.(F*** bundle was not even on the option list)So bye now gotta call again!

    Please Please Please have your official website accessible with the right contact numbers!!!

  90. mary jane gutierrez

    bakit ang hirap nyo ma-contact (Global Destiny) mga hotline niyo puro sinasabi “all agents are busy now” hanggang ma terminate yun call ilan ba agents niyo? isa lang ba? gusto ko na ipa cut cable ko please lang paki asikaso dahil lilipat kami ng bahay

  91. rolando gumera

    my cable is not working since yesterday i call to your hot line but its always busy can you check and repair pls. the line hear in merrit ville pulang lupa las pinas city

  92. sherwin suangco

    gud am, pakicheck naman cable namin labo ng reception, nadadaanan kasi ng matataas na mga trucks, thanks po

  93. rizaldy

    sir/mam ask ko lang po bakit wala pa po kaming bill ng Cable mandaluyong aria…para daw makapag bayad po kami kailangan namin makuha ung account number…. pakisend po sa email q salamat…. rizaldy calucag po ang name ng applicant

  94. Tin

    Actually wla din kwenta ang SKY! Ang bagal ng services! Pera mo na ung ibabalik papahirapan kpa! Hndi niyo nman pera ung nirerefund ko! Pera ko for your poor service!

  95. Cristian

    MY NBA PREMIUM TV HAS NOT BEEN WORKING FOR 2 DAYS NOW!!!

  96. Marlon Abanes

    Why destiny cable has always no signal, we dont have again cable for 4 days here in star st., brgy poblacion mandaluyong city…..the we need to pay for the whole amount…cant you explain why this happened!!super hirap maka Connect sa mga naka post ditong contact numbers, and please do something for this kind of problem, every week nlng po kyo ganyan…..and sa payment po we need a computation also para nmn po sa mga ilang arw nmin na hindi nagamit!

  97. Criselda Leochico

    I have been reporting this problem for 2 years already but until now no action have been done. Kindly relocate the cables to other public post which were installed in my own post. Your linemen installed all the cables in my place without my permission. Kindly contact me at 8529206 or I will file charges against your company and ask damages from your company also. My place is 197 P. Santos Street, Malibay, Pasay City

  98. chon barnuevo

    more than a week n po na walang cable sa amin pls. pakiaayos naman DESTINY cable service. ito address 1070 quirino h-way brgy. sta monica novaliches quezon city at ito account # 620077526

  99. Christian Del Valle

    Sky Cable please help destiny to fix their service,sobrang panget ang service..mag 3 months ng hinde na aayos ang signal namin..tks..

  100. Lala Foronda

    Since the acquisition of sky cable on destiny i was not able to pay my monthly dues. I have been calling customer service but nobody is answering. I have been paying my bill thru bpi online banking and i needed the new account number.

  101. Reynaldo delacruz

    Wala na naman signal ang destiny cable dito s tugatog..nag-update ka na nga ng bayad pero yung service naman nila ayaw naman ayusin..Hindi na ako magugulat pag nabalitang magsasara na ang company .s dami ng unsatisfied customer na tumatawag sa “HOTLINE” nyo na pinaka-busy na ata sa dami ng complaint call n Hindi nasasagot..sayang na company..nagkaroon ng mga Hindi accurate na mga employee…

  102. Manny Pekpec

    Walang sumasagot sa hot line!!! “ALL AGENTS ARE BUSY NOW….” halos 1 hr nakong nagiintay puro music lang. May empleyado pa kaya ito sa offc?

  103. ANTHONY Luna

    Will you be showing the Pacquiao Marquez 4th fight tomorrow on Destiny cable Digibox? Quick response please.

  104. Lizabeth Pesigan

    Hey!!! Sky Cable I thought kapag kayo na ang nag handle eh much better dahil kilala kayo sa business industry pero ”WHAT NOW” !!!! I been calling you guys pero pinagtatabuyan nyo ako sa sinasabing nyo na no. na puro answering machine lang naman…………plssssssssss lang nagbabayad kami noh!!!

  105. chuchi pedro

    several times that the cable service is down.we know your upgrading and adjusting for it’s new management. we hope it is for the better. like for everybody elses’ problem,customer service line may be open but not answered.what’s the use of the line?the reception is even rainy especially with the local channels.since we used your service,many times it has unsatisfied us.your rates maybe reasonable but it’s next to failure.

  106. Yolanda de Leon

    Our Destiny cable service has been out since Sunday evening, 25 Nov. 2012. Cannot reach service center, which always has a busy signal. We live in San Juan City.

  107. chris cascara

    we’ve been without internet for almost 5 days now.. and our TV connection is not that stable? whats’ wrong with your connection? we’ve been experiencing this interruption a lot of times now… can u call me at 09278362000. needs a feedback and a response to this.

    we’re here in Brgy. Pio del Pilar Makati City…

  108. Dr. Morena

    our cable service has been down since last Friday. Your call center is not responding and i held my line for 30 minutes twice today and no one is answering. kindly, fix the problem; both my cable and your heartless call center.

  109. pwede po ba pakiayos naman po signal ng cable niyo tatlong buwan na malabo ang signal kaya nga kami nag cable para malinaw kaso mas malala pa nangyari sayang naman ang binabayad namin .dapat naman po alagaan niyo namn ang mga customer niyo. nakakainis na kayo pakiayos naman dito sa morning glory pembo makati….bagal niyo magresponse.

  110. ann

    new customer service hotline of destiny, 4180000, just got it now

  111. elmer

    wala po abs cbn channel dito sa north olympus subd. novaliches area..

  112. nagfafacebook siguro yung call center agent…

  113. buset…mula pa kahapon walang signal

  114. william

    I just want to commend one of your call center agent by the name of Liezel Garilao even though she’s not from customer service she had sense of urgency in helping out customer. I’ve been calling the destiny hotline number for 3 days and it’s really a bad experience calling that number it’s like hell! Liezel understand my problem and she react right away without any hesitation. she assured me that this issue will be resolved as soon as possible. True to her words and dedication for work my problem was solved within the day. KEEP UP THE GOOD WORK LIEZEL! KUDOS TO YOU!

  115. reah agbayani

    pls fix our cable connection acct no. 622139847 pati collector ng destiny pinakiusapan ko ng gumawa ng report for me… di matawagan hotlune number nyo !!!!

  116. Anne claros

    thank you for the fastest response.. WE have cable already 30oct.

  117. why is it there’s no cable in my place at novaliches?what happen in your service?

  118. jho

    since this morning until now wala ding cable, i called many times at 8001059 there no any person to answer may call,pagdumating ang bill nio nagbabayad agad kami, bakit kau ang tagal mag respone para ibalik ang cable,,,lahat yata ng area nio walang cable,

  119. RIZALINO BOLINAO

    Please give status of signal outage in sucat, muntinlupa area. This is the first time that this problem occur this long and at a clear weather even. Has destiny cable starting to be like skycable since their merge or acquisition? Tsk tsk tsk. that’s a bad first impression. Please put your acts together before you lose your customers.

  120. KATHERINE PALEO

    grabe tong destiny cable… almost 3 weeks na kaming walang cable…and then pag tinawagan mo lahat ng hoitline nila walang sumasagot, tinawagan ko yung ahente na ngbigay samin ng cable,pinapa tawag naman kami sa sky cable. pag tumawag ka sa sky cable sasabihin naman tumawag sa destiny… mga inutil tong mga taga destiny na to… tapos kaka bayad ko lang ng 3 months advance, 1 month pa lang kami nakakabitan may utang na daw kami 2,100 pesos…. IMBA

  121. angeli

    Hi everyone. Just came from Destiny main office. i’m supposed to expect a technician at my house within the day, they even gave me a real looking job order#. We’ll see how that goes.

    anyway…

    main office:
    5th floor, reliance center, ugong, pasig.
    **along c-5, beside mitsubishi motors, eastwood city/katipunan bound side of c5, ground floor has a bdo and a floor to go center. parking is a pain in the butt that costs 40.00. entrance at the side of the building.

    24hr hotline NOT sky cable : 4180000

  122. ana

    Since July wala po kami na re-receive na billing from Destiny, na cut na po ung line namin.Tumawag na kami sa hotline nyo 418-0000 pati na rin sa Guadalupe branch pero walang sumasagot.Paki ayos naman po ng mga costumer hotline nyo.

  123. Edgar Ramiscal

    Bago na hotline nila 4180000. Wala man lang pasabi nalaman ko pa yan sa isang sales office nila sa QC na nakausap ko.
    I was able to call them today just to have my account permanently disconnected.

  124. Eric Castillo

    Can you please take a look at the problem with the signal? in our area in Barangay Namayan in Mandaluyong City. Our signal was cut early today at around 6am and until now, we still have no cable signal. We tried calling the hotline but it seems that it can’t be reached. Thanks in advance.

  125. Migz Sadi

    May problem b destiny cable dto s mandaluyong ? Il try to contact mandaluyong branch but the line is always busy.. Help pls.. Ty!

  126. cd. englis

    We should all call NTC to report that Destiny is treating their customers badly and giving a really really awful & terrible service, that they cannot be reached everytime there is a problem with our cable connection. This bad service should be stopped and people should insist on their consumer rights.
    Here is NTC’s hotline— 9213251 / 9267722 mag reklamo tayong lahat and let them know that we are being robbed of a good service by Destiny Cable.

  127. Rico Navera

    Bakit po kami nawalan ng signal ng destiny cable ngayon d2 sa f. ortigas st, mandaluyong city?? hindi lng po amin kundi pati sa aming kapitbahay? ty!!

  128. Reymunda Rivera

    Our destiny cable are down since july , try our best to contact your office in manila but no answer , then we turn to skycable now were happy , but all of a sudden yesterday statement of account came saying we have to pay 1,500 , tried to call again to settle the issue but luckily still no answer . So sad for destiny

  129. Sheryll

    Bakit wala na nman po signal ng destiny dito sa sto rosario kanluran pateros????pakiayos nman po….salamat

  130. christianne lagura

    October 6, 2012:

    Nawala signal namin dito, just this afternoon… Dito sa may Champagnat-Narra Sts, Marikina Heights… Destiny Cable ang hirap pa i-contact ng customer hotline…. Please give us feedback sana ASAP.. Sana hindi na ito umabot pa ng 1 week walang signal, we are good payors of your service.

  131. We availed an offer by Destiny for our cable tv services after our g-sat contract expired. The cable was installed last September 13. After two days wala nang signal. We called up their customer service pero pumaltos na daliri namin wala man lang sumasagot and up to now “no signal” cable tv pa rin destiny namin. Hope the management of Destiny cable take time to solve this problem na akala ko isolated lang dito sa village namin. Note again hangang ngayon “no signal” pa rin!!!

  132. maricel bautista

    we have a bad reception for past to 2days up to now. i have been calling your hotline but no one answer my call. we never fail to pay our bill so please fix our cable reception. acct no. 621886444. located at juan luna tondo manila

  133. amelie vergara

    kami rin po sa me sta. catalina street, qc.. 6 days na pong walang cable signal.. me nakausap ako sa number sa bill yung branch sa mayon, qc.. sabi irerepair pero wala naman po pumupunta para ayusin yung line. sana naman po ayusin niyo na para magka signal na po ulet ang cable connection namin.

  134. RG

    BWISET ISANG LINGGO NA KAMING WALANG DESTINY CABLE DITO SA PACO, WALANG MATAWAGAN SA MGA HAYOP NA CALL CENTER AGENT O TECHNICIAN NG DESTINY. TANG NA TALAGA SKY CABLE PINAPATAY NA DESTINY.!!!!!! GRRRRRRR…..@#!%%**** BWISET TALAGA

  135. RG

    Mag one week na kaming walang cable dito sa paco, manila area, wala kaming matawagang hotline ng destiny cable, laging walang sumasagot at laging busy, mukhang sinsabutahi na ng skycable, mukhang pinapatay na destiny cable para madismaya at lumipat sa pinakamahal na skycable. BWISIT talaga ang skycable, ganyan din ginawa sa homecable.

  136. Grace Armada

    Last september 9,2012 our cable wire just fell off from the post where it is connected, we were informed by our neighbor about the incident & i immediately called the customer service but no ones answering any of their numbers, i even tried to raise my concern through sky customer service but until today i didnt get any feedback..i’m requesting for refund of my payment since i paid for full year service last march 2012. I hope someone could do something about my concern asap!!! Its been 2weeks that we dont have any connection. I felt regretful on paying for the whole year since the service is not always so reliable.

  137. Laura Danganan

    we can send our complains through letter at National Commission Telecom. through it’s Commissioner Gamaliel A. Cordova.

  138. ramon

    Dapat pa pala puntahan sa branch office nila saka magreclamo (murahin) para may action. Ganyan ginawa ng friend ko yun araw din mismo naayos. Ganyan din gagawin ko maya dahil nawalan narin kami 3 days na.

  139. Alvin serrano

    ang haba napala ng mga nagcocomplain sa inyo, wala nadin kami connection dito sa makati pagkatapos nmin magbayad bigla wala na, saan nyo gusto umaabot ito reklamo namin gusto ipa tulfo ko kayo? umaction na kayo.

  140. Arvie Abad

    We cannot reach any customer service number given by sky cable for globe destiny subscriber… We are religously paying our monthly bill but we are very disaapppinted on the poor connection and bad signal of our cable. This due to rampant illegal connections tapped in the main line. This is very irritating since those who gave illegal connections have clearer connections than us who are paying bills. Can globe destiny do any actions or checking in the area ( Bambang, Pasug City) and pull-out all the illegal wirings? If no actions were done, you might as well close company and give damages to your customer due to your poor and irritating service! Thanks!

  141. Rex

    i’m from kapitolyo. after 2 weeks without connection from destiny, been calling destiny almost every day but nobody answers, i subscribed to cablelink. this week i managed to have my request for termination received by sky. then an amazing thing happened, afer they received my termination request, sky is calling me!!!
    dapat magkaroon na ng anti-trust sa pilipinas at mauso na rin ang class suit!

  142. Joey

    Kindly, do immediate action. Its been more than two weeks now. Wala. Pa rin ang. Destiny cable reception nmin. Maysan valenzuela city.

  143. wilfredo p. arellano

    I really thought my problems with Destiny are over, what with the restoration of service and a promise kept (24-48 hours, service will return, it did in 36). I believe now that that was a fluke, because they also promised that a rebate was forthcoming.

    Now I am confused because the person who made this promise was a Destiny employee of the Billing Department. But, subscribers, take note. We now have a new account number under Sky Cable. Does this mean that Sky is not accountable to the promise made by Destiny? Because I am also billed the entire month – as if the August 10 to August 23/24 downtime in their service did not happen. Did we miss out on what is fair and just under Sky’s regime?

    I am asking them why they are doing this (through that billing@destiny.gmail.com). My next email to them may be a request for termination after all. This is if I am dissatisfied with them after bearing the inconvenience – service interruption, and now fair and just billing.

    mlb, take heart, we are not alone. Apparently, all subscribers in the Kapitolyo area are being billed the entire month’s service. I know of another Destiny subscriber in the same boat.

    Wow, ang kakapal ng mukha. 12 days out of 31, walang service, sisingilin ka ng 31 days. Tapos, patay mali pa, kala mo walang nangyari. Ignore ko na sana, kung hindi lang nila tayo pinahirapan sa pagkontak sa kanila nung downtime nila. Ok pa rin sana kung mga 1 or 2 days silang nawala, pang-maintenance, justifiable sa akin na magbayad kahit walang service. Pero 12 days?

    One more thing, I think it would have been nice for Destiny-Sky if, in this latest billing, they included an explanation of what happened, just like what Meralco does every time they need to ask subscribers to pay additional rate increases. And they need to put in a contact number for billing concerns. Is this too much to ask of a service provider?

  144. Pls check if cable is suspended in our area in San Andres, Manila. My Denstiny cable acct no is 74895490 under my name Aldwin Cantillo. our cable is off since friday, Sept 7, 2012.

  145. Win Bans

    May nagaayos ng cable sa street namin, biglang nawala yung signal sa bahay. I tried to talk to them pero hindi ko nahabol. Tumawag ako sa hotline nila, nireklamo ko yung ngyari tapos nung tinanong ako kung ano yung account name ko, wala daw sa system nila yung account ko. Legal yung pagkakakabit ng cable namin tapos wala daw sa listahan nila. Ang masama nito we applied just this August and we paid 1500 for 3 months. Isang buwan pa lang problema na sa connection. Hindi daw nila ako matulungan kasi hindi nakarecord yung account namin sa kanila. Pano ngyari yun eh legal naman yung pagka-kabit ng cable namin. I have the job order and the receipt to prove them. Yung ngkabit naman ng cable namin eh authorized installer nila, saka yung kinontak ko na number para magpakabit sa directly from Destiny talaga. Bwisit to Destiny na to.

  146. mlb

    have you guys from kapitolyo received your sept bill? we did and we are still being charged the whole amount. you would think that they will, on their own accord, give us a rebate for their non-service.

  147. Patrick Lyons

    Could it be that the current service difficulties are deliberate in order to get you to transfer to the more expensive (& overpriced) Sky service?

  148. elena

    since nabili ng sky cable ang destiny..nagkaleleche leche na ang service. Saka nabili lang naman bakit nawalan ng signal ang maraming area. or pinapalitan nyo na ng sky cable yung mga destiny cable. magparamdam naman kayo kung anong plano nyo! kung simpleng bentahana lang yan..bakit pati technical naapektuhan? Please 1 week na kami wala signal dito sa marathon st. kamuning.

  149. Linda

    Bakit hindi mokontak ang number nyo dito sa Bangkal branch ? I ko complain ko kaasi ang digital box ko na indian package. Bakit ang gulo ng signal ng lahat ng channels ? At saka walang nagdala ng bill ng Indian package nitong august? nung aug 15 nagtanong ako sa inyo ang sabi nyo naglilipat kasi kayo sa sky cable.please paki ayos lang ng signal at paki send ng bill.

  150. wilfredo p. arellano

    Just to put closure on these rants I’ve been expressing since I lost cable connection, the service has indeed been restored here in Kapitolyo. True to Ms Loida’s word, that service would be restored 24 to 48 hours, it was – it took about 36. I really thought I’d be transferring cable providers.

    I decided to remain with Destiny, because it is still cheaper. They say, “you get what you pay for”, well folks, we did. All the problems we had in the past days, were confounded by the flooding that occurred and the transition in the acquisition by Sky. To be very frank about it, was there really anything different in the way Destiny treated us customers, if you removed these two factors? I say none, and that is my point.

    We are aware of their shortcomings before all these things happened and we stuck with them before. Might as well stick with them still.

    For those who are still having trouble with Destiny’s connection, there’s always NTC. They do respond. You should, however, be serious. Make the complaint in writing (only an eMail away). Maybe, the volume of complaints that will come in will wake up NTC to Destiny’s shortcomings and do something to improve their service to us. Oh, and please thank them also, if a solution is forthcoming.

    There’s another saying appropriate here: “better the devil you know”.

  151. Sherwin Atienza

    ano po ba ang problema sa mayapis st. san antonio village makati city,
    paputolputol yung signal nyo, sayang naman binabayad namin sa inyo.
    para kasing sinasadya nyo lang yung signal para lumipat kami sa sky cable na mas mahal ang singil strategy ba yan. pakiayos naman maawa kayo sa mga customer nyo!!!

  152. gabby vytiaco

    HELLO Destiny Cable We have no cable services for 2 weeks now and I dont know where to lodge my complain

    or where to report .

    Here’s my address ;

    5 A. Rita St., Barangay Batis, San Jun City

  153. Hello! GM ! We again dont have a cable even the extended cable which is our Chinese cable is not working.why is always like that? Can You Please fix the cable!!!!????😠😒
    Here’s our address:
    #4 Gladiola St. Araneta Village Malabon City

    Sincerely,
    Abbrielle Ty

  154. taympers

    ito po ang number na natawagan ko. pasig office. 377-9239. hanapin si Riza. bale yong sa brgy san miguel wala pang update kung kelan maaayos.

  155. ROMEO SALTING

    please do some repair work on our cable located at west fairview quezon city, your cable signal is unrecognizable for about two weeks ’til now…
    can’t contact your phone hotline. sky cable said that it is still under
    your customer care….

  156. chris lee

    busy lahat ng lines ng destiny cable. 3 days n kaming walang cable signal. thought destiny and sky cable merger will improve the service. hindi pala.. sana maayos n nila service nila ASAP. Billing time n naman in several days. sana ibawas yung days n may service interruption.

  157. atty tom

    Global Destiny: Sad to say but your company is useless. Very good in convincing people to subscribe but very poor in providing service. None of the numbers made available can be contacted. If somebody answers, no concrete explanation can be made. I just hope that somebody from the concerned government agency can read these mails so that maybe an investigation can be made.

  158. jeky

    OMG….our cable has no signal for 4weeks now…and its so difficult to call you hotline nos. how can we report this matter…

  159. Remedios B. Umali

    talked to sky csr, and made several complaints and told me they only bought Destiny’s assets but not the system. so expect that no improvements will follow. we won’t pay our bills and they couldn’t disconnect our lines easily. Dadaan muna sila sa butas ng karayom coz we’re on the 7t floor of the building and our connection is just infront of my unit. informed guards not to give access to any technician.

  160. pat

    still no signal for 2 weeks now here in tangerine st. SSS village marikina!!! was able to talk to somebody from that 6553560 n0. and said they will check and visit, but no one came…so frustrating!!! please DESTINY attend to your clients!! very poor customer service!! all contact nos. nobody answers!

  161. mlb

    para sa mga kumulit sa destiny, salamat ng marami, at meron na sa kapitolyo. naaawa lang ako sa iba pa na wala pa ring cable.

  162. Gian Monserat

    Hello, no service since last week Destiny cable.. Please check Congressional ext. area like Tierra Verde 1 and Tierra Verde 2. Thank you.

  163. Cheena Villacorta

    These are their agents/tech that I have talked to, all were none of help and full of excuses! Jennilyn, Manny(technician, Loida, Jovy and Steve. When I talked to Jovy I was told that the area of Caniogan has been noted as “no problem” since the fiber optic has been resolved and they need to fix some “nodes” to resume the services. Yesterday and still no signal, I contacted them again was able to talk to a male agent named Steve, let me tell you that he sounded quite cocky and obnoxious! I told him that it’s unfair since the connection in Pinagbuhatan and Kapitolyo has long been restored and not here in our area. This what ticked me the most when he said, “Ay ma’am, nagkaroon na nga po sila pero nawala po uli…” wtf! Seriously! Same spiel, “we’re sorry for d inconvenience, interruption, we promise that the signal will resume within 14 to 48 hrs upon this call blah, blah.”

    • Cheena Villacorta

      edited *24 to 48* hrs.

  164. Cherrie

    my mom texted me just this morning,,, may cable connection na daw and DESTINY… hopefully maya gabe pag uwiko…meron pa din

  165. Barbie

    No Internet since Wednesday last week. Been calling no answer from all nos. pls fix our cable here in pilar village las Pinas. Very poor service pero pag maningil Mabilis pa sa alas quatro.

  166. ramon gutierrez

    Our cable connection was only restored today, after two weeks of non service. It seems the only way to “force” Destiny to restore your service is to go to their office at the 5th flr Reliance Center in Ugong, Pasis along C-5 road. That’s what we did. Don’t bother trying to contact their customer hotlines, they’re all useless. You could try e-mailing them. Good luck guys.

  167. jake the snake

    2 weeks na wala pa din cable… tapos na olympics, wala pa ding cable . . . nahanap na si robredo, wala pa ding cable. sana me cable na, destiny.

    for info, meron na daw cable service ang destiny somewhere in kaniyogan, pasig.

  168. Cherrie

    thank you so much MR WILFREDO ARELLANO. Sharing infos really big help..

  169. lynn

    Destiny cable should be responsible enough to address the concerns of the subscribers.. We are paying in advance and this is what we are getting? bulok na service.. anong pakialam namin sa merging merging na yan kung yan nga talaga ang reason .. Sa Binondo tagal ng walang signal ni kaluluwa ng mga gumagawa wala!!!! All there phone lines di matawagan..
    ACCORDING TO NTC … SUMULAT DAW NG FORMAL COMPLAINT AT IPADALA SA ospac@ntc.gov.ph . Style din ng Sky Cable ang di tumulong para mapilitan tayong lumipat sa kanila na ubod ng mahal naman!!!

  170. hi paki disconnet naman pow ng cable namin kz lilipat na kami ng bahay adress 840 guinhawa st. barangka drive mandaluyong city

  171. ramon gutierrez

    I will be sending a letter to Skycable President Rodrigo Montinola. Several months ago he promised that upon the acquistion of Destiny by Skycable, there will be no disruption in service, no changes in billing charges and available cable programs and customer care hotlines will remain the same. It seems Mr. Montinola’s promises were empty ones. The inefficiency of his staff handling the Destiny acquisition and integration with Skycable makes Mr. Montinola look bad. To think, Skycable spent 3 Billion pesos in acquring Destiny, they couldn’t spend for a newspaper spread explaining why cable services were inexplicably disrupted in several areas. The least Skycable should do is issue an apology and give rebates. It is the proper thing to do Mr. Montinola.

    • Jack Co

      We are very disapponted with your service
      We had encounter 4-5 times No cable service in 2-3 weeks time,
      Now we don’t have cable since last nite , please check & reply
      We are at Northwestern st, East Greenhills
      Thanks
      Jack Co

  172. mlb

    thank you for the updates, wilfredo p. arellano.

  173. wilfredo p. arellano

    UPDATE: 3:00PM 21 Aug.
    I was just contacted by Loida of Destiny’s Billing Department. Apologized for the mess we encountered re. their service. Several Destiny staff resigned, many in their technical department. Disruption caused ceasing of operations and they were only able to return to work last Wednesday. With so many calls coming in, they were swamped and could not accommodate all. I was told that the Kapitolyo, Pineda, Palatiw, Pinagbuhatan, and other areas of Pasig which I can’t recall anymore, are being worked on presently by SKY’s technical team and they hope to return service within a 24 to 48 hour window. So Pasig subscribers, take heart. Also, the trouble is widespread and is not limited to Pasig.

    Regarding billing, they will be deducting the downtime from the monthly service bill. I told them that a 48 hour grace period should be sufficient for them to make good on their end and that should they still fail, that letter request for termination I submitted, stands. The only way, really, of contacting them now is via email, through Billing.

    This is their last chance, as far as I’m concerned. I’m giving this to them.

  174. Kirk J. Kalingasan

    no cable service here in BF Almanza, Las Pinas since August 13…all customer service numbers either do not work or are left unanswered..I already paid (in advance) the August bill…Skycable informed me that this problem should be handled by Destiny Cable..useless service talaga…

  175. wilfredo p. arellano

    I filed a complaint to NTC about my problem with Destiny last 16 Aug. Well, it’s more of a request for help in contacting an unresponsive provider. I got an acknowledgement and a copy of their referral of my complaint addressed to Destiny (global destiny / destiny cable ) 17 Aug. I read the email of NTC 18 Aug. and immediately sent Destiny a request for termination of services. I just could not take the misery anymore. Lo and behold, Destiny seemed to have ignored NTC and myself. Until now, the 21st of August, about 1:00AM, no response. It is either they really do not care anymore or it’s the holidays. (Does their service take cognizance of holidays?) The net result of this inaction from Destiny is that, I am growing to hate them more and more because now, I don’t have cable service from them and I can’t get a new provider because we are still under contract.

    For those Kapitolyo residents who still have not received service from them, I urge you to reconsider retaining their services. This is as good an opportunity as any to quit their service. I don’t think Sky would be better. Remember, we called them for help also. What did they do? – referred us back to Destiny where we have the problem, in the first place. We are an inconvenience they will have to live with, once they take over. When will that be? In the meantime, we will have to do without cable.

    Believe me, I so want to release some choice words and expletives against Destiny but seeing as this is a public forum, I will be like Destiny – SILENT. I will follow up on my NTC complaint this coming Wednesday and inform them that Destiny still ignored me, and apparently NTC also. Good Luck to us.

  176. ramon gutierrez

    The new office of Global Destiny is located at Reliance Center, Ugong Pasig. It is along E. Rodriguez Avenue (C-5) near the Mitsubishi Showroom. It is open every day. Y

  177. Bernadette Delos Santos

    We don’t have cable for a week now. No answers on your branches and head office. I called your head office and prompt me to call 117 and a police answered its an emergency #. What is going on? Please repair our cable here at Metroheights Sanville Tandang Sora Q.C.

  178. lenie S.

    Good Morning, Maraming ng reklamo para sa destiny cable, ang tanong lang po ay anong po ba talaga ang problema at kailan maayos ito. Taga M. H. Del Pilar kami at during ng habagat ay may connection pa ng mawala at naging maayos na ang panahon nagsimula ng mawala ang connection.

  179. Victor

    Please Paki ayos na naman po ng Cable d2 sa Las Pinas , Maligaya Compound sa Pilar … paki action naman oh … salamat …

  180. Dr. E. Crisostomo

    It’s a long weekend. Wala pa rin kaming cable.
    We also went at the Mandaluyong Branch to report the lost signal here in Capitolyo, Pasig. Same same “execuse” as you’ve all narted above. Haynaku!

  181. Rodney B.

    After speaking with jennylin domingo, cs from destiny cable, i was given an assurance that our cable signal will be up and running after 24-48hrs, it has been more than 72hrs since that discussion took place. It has been 5 frustrating long days since our cable signal went off in pilar vill, las piñas city. I will be filing a termination notification, cant take this anymore. If you’re thinking of doing the same, you can send the termination request at billing.destiny@gmail.com, im sure there are better providers who will treat their customers right!

  182. sabi

    hi gud pm destiny cable our cable been off since last month i complaint at 4441826 two times but there was no response i made payment off cable if u have any other number u gave me otherwise get your cable i will not pay next month .i m fed up from ur service u all are worthless

  183. Candid

    Kme rin sa pasay 3 daysng walang cable.tried dialing all the numbers listed pero it’s either busy or walang sumasagot.I’m seriously thinking of sending them a cancellation email tomorrow pag wala paden cable at mag aaply nalang ako sa cablelink.

  184. RAMON GUTIERREZ

    There is another number you can try 234-0638 to 39. My sister went to their Pasong Tamo office and was told that they transferred their main office somewhere in Ugong, Pasig. Very unprofessional and inconsiderate.

  185. mlb

    thank you wilfredo arellano re cablelink info. will consider them if this problem with destiny continues. been without cable for more than a week now. (bo. kapitolyo)

  186. Cheena Villacorta

    I was able to get through their hotline number 654-9977 yesterday morning and talked to an agent named Jennilyn. As expected, they cant give any concrete answer nor solution to the problem, still blaming the habagat that had caused floods in Pasig. I told her “Miss, nawalan kami ng signal Saturday evening, wala ng ulan at yang sinasabi mong habagat and mas lalong wala na rin baha dito sa area namin.” I continued “bakit dun sa mga barangays na may baha until now nagawan nyo ng solusyon bakit dito sa’min ganto pa rin?” Wala na syang matinong naisagot, paulit-ulit lang sa magbibigay na lang daw sila ng rebate and she promised that services will resume within 24 hours na hindi naman nangyari. So today, since morning walang sumasagot sa hotline number nila na yan, puro automated message, nagriring tapos biglang mawawala. As a paying subscriber, nakakabwisit talaga and nakaka-frustrate! esp. pag tumawag ka sa Sky, mas lalo kang walang aasahan kase ituturo ka nila pabalik sa cust. care ng Destiny eh wala ngang sumasagot!!! Sampung tel. numbers na binigay nila saken, lahat useless!

    • Marisa

      I just called Skycable (631-0000/381-0000). After waiting for a long time I was able to speak to a Ms. Angelica. Accdg to her, all complaints re Destiny will be dealt with by Destiny Cable. Told her that none of their numbers are attended to. She then asked for our Account Details and said that this will be forwarded to (the non-existent) Destiny. As part of good customer service, she gave me all the useless numbers of Destiny which we all know are listed on the billing statements. I am now contemplating to call NTC and file a complaint.

  187. Rodney B.

    Grabe naman tong lintik na destiny cable company na ‘to! 2 days na kmeng walng signal sa Pilar village laspiñas, walang makontak sa lahat ng hotlines nila! Kakabayad lang namin, we called sky, hugas kamay lang, destiny pa rin daw mayresponsibilidad! Pano na lang to? grabe talaga! CALLING TULFO BROTHERS, KA TONYING, at SIR MIKE ENRIQUEZ, BITAGIN NA TONG MGA TO!!!!!!!

    • Cheena Villacorta

      Im actually searching the contact numbers of those to file a complaint.

  188. wala pong signal s amin dto s cabrera st., pasay city. kelan po babalik ang signal? nag try ako s mga costumer care nyo panay bz.. sana kahit s internet makapagreply kayo kung kelan po maibabalik ang signal..

  189. wilfredo p. arellano

    Finally , I was able to contact somebody from Destiny using their 654-9977 trunk line, just a few minutes ago (about 6:45AM). It took less than a minute, and, voila, I am talking to a lady named Joy. Reported my dilemma re. no signal. I was informed that there have been several reports for the Kapitolyo area and they are doing something. She said they’d send somebody within 24 hours to address my concern. Out of frustration, I told the lady that after suffering almost six days of non service and no contact, that it is only fair that IF after the 24 hours, nobody from their end appears, I’d be applying for termination of service. To be fair, she gave me an eMail address I can contact to do this (billing.destiny@gmail.com). There is also no disconnection fee involved.

    The lady also told me that there have been problems with the inter-phasing of their service with Sky’s. I told her that on the two occasions I was able to contact Sky, in the hope that they would be able to address my problem with Destiny, I was told that it is still Destiny’s responsibility.

  190. wilfredo p. arellano

    My only frustration in this ordeal we are subjected to, is that I have no way of informing these people that they are doing me wrong, unless I go to their offices. This brings up the matter of whether there will be people manning these offices. I am basing this on what you people out there are saying about Destiny’s actuation this past few days. Besides, I am reserving this trip for when I am officially terminating my contract with them. I just want to make sure there’ll be people to attend to me.

    [M. Emy Quiday, Jr., what area are you from?]

    Made inquiries of Cablelink. They service the Kapitolyo area, so if nothing from Destiny’s end develops to my satisfaction, goodbye to them.

    Destiny, take heart, I can’t have a new connection until our contract is terminated. This is a condition of Cablelink. Nice of them, don’t you think? Ethical too. Something Destiny forgot. Now Destiny is sold off, our problems are not theirs anymore. This is the reality of their customer care fantasy.

  191. Rodney B.

    No signal in pilar vill las piñas since 8am today (more than 10 hours), aug 16, we’ve been calling destiny cs, no answer…total waste of time! Frustrating to say the least!

  192. I agree wholeheartedly with Gemma, Rex & Wilfred & the rest of Destiny subscribers that something fishy is going on, call it corporate greed. The fact that subscribers in central Pasig have been suffering without cable TV for almost 2 weeks sans any reply from the company bespeaks not only of disrespect to customers but deliberate act to mislead the latter into subscribing to its new owner, Skycable. Where’s your alleged vision & mission as a humane corporate entity?

    We have no choice. The other providers have no coverage in these parts, like Cignal & Cablelink. I enjoin you to be with consumerist groups on FB, like Bantay Pilipinas, to stop the monopoly of media networks/cable providers/telecom firms owned by a few families of the elite like the Lopez group of companies.

    Our voices for change should not cease on this website page. If MVP(owner of Chan. 5) acquires Channel 7, then it will be just a battle of 2 power elites & their respective corporate boards, minus the inutile government networks, to firm-up their control & power over traditional bureaucrat-capitalists in the legislature– dominated also by corporate individual-families, hacenderos, mediocre actor/actresses & the like. The bottomline of the corporate network is to amass billions of profits to favor their interests in telecoms.

    Please, just let us enjoy cable entertainment after a hard day’s work in the office or factory. We have already missed the final games & closing ceremonies of the London Olympics. You’ve deprived us of watching our favorite telenovelas, like the ‘feel good’ romantic comedy, “Be Careful with My Heart.” Don’t let us cry foul as we smell rat from your corporate antics. And don’t let your lawyers blame the floods as the cause of this trouble– force majeure.

  193. jet

    2 weeks n po kamimg walang signal pasig san miguel

  194. Ferdinand Diokno

    We have no cable service since tuesday August 14, 2012. I made one year advance payment. All your contact nos is out of reach. Can you attend to this immediately.

  195. My signal is back since last night pa. Thanx.

    • Cherrie

      Good for you Ms Emy. Hopefully sa amin din maging okay.
      Thanks a lot Mr Wilfredo Arellano for sharing informations.
      It’s really a DISMAY…..

    • mlb

      taga saan ka emy? kami sa bo. kapitolyo wala pa rin!!!!!

  196. Mae

    Time consuming to call customer service.. We have clarification on billing and were trying to call for almost 3 days until now we cant connect……….

  197. wilfredo p. arellano

    Seems we are all victims here. Unless and until we inform them officially (by phone, by letter, or whatever) they can technically claim that their service has never been interrupted. How do we do that. Talo tayo. All we can do is wait for Sky to make good on Destiny’s commitment. I shudder to think how this will develop. Maybe this is all a corporate hocus pocus, to expand Sky’s subscriber base at the expense of Destiny’s. By experience though, Sky will come up with something that will cost us more in the long run. A lot of us shifted to Destiny because of what Sky did to us previously. And now, here we are again. At this stage, all I want is to be able to inform them that I have line trouble. Those of you who wish to claim refunds for undelivered service during your downtime (if this is even possible), make sure that your downtime is registered with them. They are not going to take your word for it. Good luck everybody.
    I am not endorsing any other cable providers, but more and more, the others are looking attractive.

  198. Cheena Villacorta

    Yung tinawagan kong cel# ng technician nila na assigned sa Pasig ayaw ng sagutin ngayon yung mga tawag! until now wala pa rin kaming signal. I would want to demand for a rebate for the days na walang signal eh wala ng sumasagot sa billing dept. nila. Kaasar!

  199. Ano b yan nagpunta n kmi s valenzuela branch lhat ng tauhan nyo nktambay lang dun at tinuturo balintawak branch c jaime lopez daw may hawak ng linya nmin dto s fortune five valenzkuela binigay nga fon ayaw nman sgutin, pti head office ayaw din sgutin, ano bang klaseng company kyo d b kyo marunong umintindi s mga pagkukulang nyo porke b nbili n ng skycable yan destiny ndi n kyo magppkatao s mga customer nyo, sinasadya nyo masira o ayaw sgutin mga calls ng customer dhil s kapalpakan nyo, magpakatao nman kyo at mkonsensya nman kyo lalo n sa mga good payer pkilusin nyo nman mga tao nyo magaling lang cla pag maniningil

  200. Ieda S.

    How to disconnect destiny cable? No cable since start of August until now and I received the bill. Funny, all of their lines are unavailable and no cable but they give bills.

  201. wilfredo p. arellano

    I was able to contact 3810000 (of Sky). I was told that Destiny is still the guys to contact for our troubles. But, he said he’d endorse my problem to them. Verified their main hotline (810-2828). Still too busy to be bothered by us. Their other numbers are 894-5850, 810-5556. Don’t bother calling. Their Pasig hotline 654-9977, which I got from Rian Albao, above, is a call center # and you’ll be frustrated so don’t bother. Their Mandaluyong branch (532-1173, 533-6244), which is nearest to us Kapitolyo residents, does not answer either.

    I tried calling NTC also, from the numbers I got from fellow subscribers, 924-4048 is the Commissioner’s number. I was referred to 921-3251 and 920-4464 (which I finally contacted) and was told to make a formal complaint. I mentioned Destiny as the source of my problem, and I was told they’ve been receiving a lot of calls because of them.

    Maam Gemma Gomez, you might want to contact CABLELINK. It also services our area, practically has the same content as Destiny, even has AXN, and costs 5 pesos cheaper. I’ve been to their website. I’m only waiting for Destiny to at least acknowledge their shortcomings and formalize with them a termination or continuation of their service. Kasi may service contract pa ako sa kanila. Pero iba na rin yung may fall back.

    • grace arandia

      also here at concio san joaquin pasig city 1 week na pong walang signal. kaasar i kept on calling on their different hotlines but nobodys answer.

    • Gemma Gomez

      Wilfred, thank you so much for sharing this information which will be useful to all on this page! The inside information I heard is that the Hotline Numbers we have been trying to call are unmanned. Sky Cable is not yet running Destiny so chances of services to be returned seem unlikely (to me). What is a greater concern is that our rights as consumers are not protected, what’s new.

  202. Just called NTC, was told to call these nos. 921-3251 / 920-4464.
    After doing so, a girl from that no. told me to make a written complaint so that they will be able to reply or make the necessary to the complaint.

  203. an b yan andami n nagrereklamo wla pa din action…our cable here at kapitolyo pasig.(catalina st,,stella mariz is out since aug.10)cstmer service d makontak me nkausap aq line man sbi khapon ng 4pm ok n until now wla p din what since to be the problem b tlaga let as know…kinbitan aq cable last month lng pwede b irefund nyo nlng n advances q….

  204. Rex

    I think what’s happening is Skycable’s way of forcing Destiny’s subscribers to upgrade to Sky. Same thing happened with Homecable years ago. I’m now evaluating between Cignal and Cablelink.

  205. Jhoanna

    Its been two weeks na wala po kaming cable dito sa marquinton condominium dito sa Marikina and no one is answering your phone. Sana naman po paki ayos naman if di nyo kayang gawan ng paraan sana naman inotify nyo ang mga subscribers nyo.

  206. Melissa

    I called up now in sky cable asking about the destiny cable problem, they give me this no.6549977 because they can’t accommodate my concerned. But to my dismay i’m almost 30 min. on the phone but no one is answering the phone. Please give us the reason why we don’t have a cable,You collected the payment advance but your service is very poor. Please have the courage to tell us what is really the problem.

    • Cheena Villacorta

      ^You can call these cel numbers which I got from PEX, 09228202901 and 09228314738. I was able to talk to an agent named Manny and was told that the turnover of Destiny to Sky is on Aug. 16, same reason why no one is answering the calls despite the series of hotline numbers I’ve tried. What irritated me was they are still not aware of the signal interruption here in Pasig but of some selected barangays only! The guy even said that a lot of customers took the effort to personally visit their office in Ortigas just to complain about the prolonged problem.

  207. Cheena Villacorta

    Meron pa bang ibang Cable provider na pwedeng malipatan? Ganito yata talaga nangyayari once binili na ng SkyCable eh! Same thing happened with Home Cable years ago and now Destiny naman. I mean Destiny’s customer service was far from being good but not this poorest as what’s happening right now!

  208. TAE NAMAN TONG MGA TAGA DESTINY….. MAHIYA NAMAN KAYO…. AYOKONG SABIHIN NA INUTIL NA KAYO…. PERO PANG YUN NA TAWAG SA INYO

  209. Phebe Rodriguez

    My cable is down since yesterday. When I left home at 4Pm cable is still up, but whe my husband is back home and open our Tv, our cable is down and there’s only one clear channel available, only Channel 7.
    I have paid my bills last Saturday, since I undergone my opearation. My screen resolution is also worst! unlike freeview TV. HBO channels is also crap, as their films were all repeats. Imagne since May we are watching THOT, up until yesterday, I have watched THOR again? There are lots of films, programs even kids channels at all repeats, you should provide value for cx’s money as we are paying on time.

  210. Gemma Gomez

    Since the monthly fee of Destiny is cheaper and left to be desired, they are focused on having us switch to Sky (we were with Sky)but I am thinking now, even if we switch back to Sky, will we have the same very poor customer service with twice the monthly fee?

  211. Gemma Gomez

    Lowdown on the Destiny Cable and Sky Cable Modus Operandi!!!! Those who are with Destiny and do not have any service are being played on, my Dad had to go all the way to their office to inform them we have had no service, I have been calling their useless numbers to no avail. A technical (not very technical really) finally came over to tell us “They do not know what the problem is, or how to fix it and when it will be fixed!” and they drive away.

    Now they are hoping you get so disgusted with them that you will switch to Sky Cable (Sky Cable purchased Destiny), this is a way to kill Destiny and have you move to Sky.

  212. wilfredo p. arellano

    siguro wala na talaga pakialam ang destiny. concentrate na lang sila sa myphone nila. ibinenta na kasi sa sky. ang sky naman, baka sinasadya. mas mura kasi bayad natin sa destiny, tapos sinalo nila na mas mahal ang singil. baka gusto nila lumipat tayo. dati rin kasi akong sky, pero nagrequire ng hd box, dagdag bayad. anyway, anybody out there who can recommend a replacement server for the pasig-kapitolyo area? i intend to sever my service agreement with them (sky or destiny), cutoff date, ng mawala ang signal dito. mga taga kapitolyo, i commiserate.

    • Gemma Gomez

      We are looking into Cignal but we are also aware that the challenge of a “dish” is the rain . . . we are from Barrio Kapitolyo also.

  213. Jed

    kapitolyo pasig area, please can somebody inform us what is happening? i just got my cable installed a week ago, and since last thursday 8/8 pa walang signal ang cable nyo. wala ring makontak sa mga numbers nyo. please lang inform nyo naman mga customers nyo dami na nagrereklamo.

  214. sa pasig haist….. wala naman macontact sa hotline nila…. anong klaseng opisina meron kayo…

  215. ibalik nyo na cable namin 4days na….

  216. noli perea

    DESTINY CABLE, NO signal since august 8 @ Cambridge Village, Floodway C16-5M. Please do something. Paid kami in advance for 1 year!

  217. Mcrei

    No cable since August 8 here in Marikina Heights and no one is answering their numbers..

  218. Same here in Maybunga,Pasig no cable since last Thursday..

  219. leah guzman

    no cable since August 8, wala bang contact number ang destiny cable dito sa Marikina? i have been calling your hotline since august 9, no answer pa rin til now…ring lang ng ring…hayzzz

  220. Ma.Bernadette R. Siman

    nawala ang cable namin dito sa Caniogan Pasig since August 8. paki asikaso naman. acct no ko ay 73860344. thank you for your immediate action.

  221. ariana

    destiny cable arent u going to listen to the comments and complaints of your customers?halos 1 week na ko wla cable dito sa kapitolyo, pasig. .baka gusto nyong kumilos at ayusin ang trabaho nyo since ngbabayad nman kami. all the contact numbers arent working. u better do something about this now hindi ung pinapabayaan nyo lang.ultimo customer queries hindi nyo magawang sagutin. if u continue to be like this, mapipilitan kami mg file ng action sa ntc dahil sa bulok na sistema ng cable company nyo!

  222. Gen. E Salvador

    When are you going to restore your service in Sta.Elena, Marikina?

  223. Heln Grace Ladesma

    Please lang, kindly check our cable line here in Barangka (taas), Marikina.We did not have cable connections since Tuesday…Maayos na ang panahon pero ung cable connection namin wala pa rin…

  224. ricardo cruz

    Destiny Cable was sold to Sky Cable sometime this year in the amount of 3 Billion Pesos. could this be the reason kung bakit nawalan na tayo ng signal sa Destiny cable at wala tayong makausap na customer service nila this is unfair and destiny Cable should explain.

    • Shane

      bakit nawala ung mga comments ko d2??? anyway.. same here, one week na kmi wala cable. Anyway, gusto ko i-share to.. If not today, tommorrow daw maayos na. Nag shutdown daw ung cable sa marikina area and along pasig daw kasi nalubog daw sa baha ung mainline nila and nasira daw ung fibre optic.. >>Text message yan from an agent of destiny cable. Nakakaasar diba at wala sumasagot sa hotline nila pero at least may nag reply sakin so nabawasan asar ko.

  225. Rian Albao

    6549977 ang bagong hotline nila, pero ang sistema luma pa din, as usual
    “Walang Sumasagot “, kahit may bagyo o wala ganyan ang services ng Destiny Cable…. I called all the numbers above kahit hindi ko area, but still the same.

    • Rian Albao

      One week Running No CAble

  226. Jay Kenneth Navarro

    May we know what’s happening to Destiny Cable? We’ve been trying to reach you but all telephone numbers are busy. We have no cable connection for 1 week & we will be requesting for a partial discount on your billing. It will be unfair to us clients who religiously pay your monthly billing but no services was provided. We hope you will be able to resolve this problem the soonest possible before you lose all your clients. My account no. is 75073340.

  227. AAR

    No signal in Kapitolyo and Dona Juliana Pasig for several days now. I guess there’s a wide service outage based on feedback here and elsewhere. There is no way to contact your company (no customer care number and no one answers the branch numbers). I tried your email but no replies. Also no advise in your website whatsoever. You seriously need to review your after sales service program.

  228. Che Tabimina

    Location: San Isidro st, kapitolyo, Pasig City

    Wala kami cable connections here since thursday and ive been texting your collector dito sa area kasi wala akong ibang number na pwede tawagan o itext since useless naman ung hotline number nyo kasi walang sumasagot!!!PAG SINGILAN TIME NAMAN MAAGA PA KAYO SA ALAS KWATRO! Please lang po

  229. wilfredo p. arellano

    oh, i’ve decided not to pay. this is the only way i can inform them that they’re billing me for something that they’re not delivering – when they send their disconnection team (what is there to disconnect?)

  230. wilfredo p. arellano

    i have been a long time subscriber, since way back when you opened up here in kapitolyo, pasig. i am really disappointed with the customer relations aspect of your service. you have been so unresponsive. i lost my cable connection since pm yesterday and i don’t know of any way to inform you, other than through a lot of phone numbers from different branches which nobody seems to attend to, or even that sky cable call center, which, as far as any one is concerned, is useless. i hoped this email could help, but then again, no inkling of whether someone out there cares. 2morrow, i am scheduled to make payment again for another month of (dis)service. should i?

  231. Gemma Gomez

    To echo all the previous comments, we do not have a service and we cannot contact any of the Customer Service numbers. We are in Barrio Kapitolyo.

  232. Jobs Jolbitado

    What is happening to Destiny Cable? All contact numbers just keep on ringing, we got no signal here in Pasig (Sagad) since yesterday. Are you (Destiny) still existing? No one seems to care from you.

  233. rg salvador

    its been 2 days and we still dont have any cable?, any feedback when will the cable be get back (pasig area)

  234. wilfredo p. arellano

    i have no connection since yesterday, 10Aug. i have been trying to contact destiny but it seems you are no longer interested in maintaining good customer relations. since i am now about to make payment on my billing, may i know if you intend to return service or leave me hanging. btw, you bill one month advance, i receive the bill 4 to 5 days after my payment due date. so, now i do not know if my disconnection is because i am late, or just plain inefficiency on your part. i ask this because, having a new owner, your policies may have changed. again, please have the decency to inform me if i am still a subscriber suffering from poor service, or a disenfranchised outsider. i’d like the option to change server, if necessary. so, do i still pay?

  235. Rosario Frayna

    We have no cable service since yesterday before lunch time. Kindly check our line here at Banaag St., Pineda, Pasig City.

    Thank you.

  236. elaine

    ilang araw na po la pa din cable dto sa amin sa malabon :(
    ano po contact number pdw tawagn?

    • Rian Albao

      6549977 – pero goodluckk kung may sasagot

  237. bakit wala man lang abiso na mapuputol ang cable naming magkakapitbahay dito sa Pasig? what’s wrong with you, Destiny-Sky? we’re all paying our dues and yet, we are getting this kind of service. i’ve been calling to some of your branches but no one answers my call, just a ringtone. tama yung mga nagcomment dito. ganyan din ang gusto kong iparating sa inyo. ibalik ninyo cable connection namin RIGHT NOW…..

  238. Theresa Ongkingco

    We been trying to contact all your numbers to report my cable, its been down sing August 7, 2012 here at North Olympus Subd Novaliches Caloocan City. kindly attend to this matters immediately.

  239. elqui

    no cable, no customer service, no nothing, very displeased with Global Destiny or should i say SKY CABLE, service becoming unreliable most likely due to transition, will look for another cable provider in the future, were at Pasig no cable for 3 days now,

  240. Leonardo Carpio

    Please is there anyone in your office can come here & fix our connection, we have no cable service in almost 3days already..we need an immediate response in all our complains, we have the right to know the truth if there’s a problem in all your connection,,we are a good payer & we deserve to have a good service!!!

  241. JesusaFe G.Castillo

    Tanong ko lang po kung bakit wala pa kaming cable simula pa n’ong petsa 7 at tumatawag kami sa landline n’yo puro naman po busy…

  242. reybert salao

    we have no cable since aug 7, 2012. I can’t get thru the phones given in the valenzuela area. How can i inform them so they can fix our cable? Thanks!

  243. JM

    Cable Guys… will you please check our cable lines here in Pasig (San Joaquin), we can hardly see a picture on our tv screens. Your prompt action like you do on our bills will be highly appreciated.

  244. reynaldo delacruzd

    Global destiny cable wla din signal d2 along lascano, tugatog malabon mula p numwg aug 6..hotline nyo mas malamig p s yelo..

  245. Gerald trinidad

    Akala ko kami lang dito sa Bayan, Malabon yung may ganyang problema, karamihan din pala ng Destiny Cable subscribers are sharing the same sentiment…. Lagi busy yung mga contact numbers… Natapos na ang Habagat at lahat, wala pa din yung cable signal samantalang yung Sky Cable subscribers eh meron na.. At least i-deduct man lang yung number of days na no service depending on the monthly fee na binabayaran ng customer…

    • Rian Albao

      Yung sa Tugatog, Malabon, one week na wala, dapat talaga ibawas sa billing ya

  246. ricardo cruz

    Location San Jose Pasig City
    Just would like to ask if there is a service maintenance in our area? we have no cable service since morning of Aug. 10, 2012. I have been calling your customer service hot line numbers but to no avail no one is answering to this writing only answering machines. should there be a scheduled maintenance or service problems. i belived customers should be properly informed if you are truly concerned about your services. hoping for a favorable response. thank you

  247. Ophelia Del Mundo

    We have no cable service here in Shaw Boulevard, Kapitolyo Pasig City.
    Please restore service immediately. Thank you.

  248. hi good evening ! :) I liked to inform you we don’t have cable . Can you pls. Come and repair our cable
    Sincerely ,
    Abbrielle Ty
    We lived in 4 gladiola st.araneta village malabon city
    Thank you!☺

  249. mercelita dl. panganiban

    I am one of your subscriber, under the name of my son aaron reynaldo panganiban. since aug. 8, 2012, we have no cable service, i try to contact all of your landline but no one answer it, just continue ringing, hope through this message, you company will response to this matter, our address was blk 1 lot 9a, golden homes subd. pinagbuhatan pasig, city. thank you very much.

  250. Ronan

    We lost our cable service last Aug. 6, until now we don’t have any signal… I’ve trying to call all the numbers stated in your bill, to no avail.. When can we have the service we are paying for?

  251. NelsonM

    Guys, these are the numbers to call to complain. Let us all do it.

    Specific Concern Agency Concerned Contact Details
    Telephone rates, cellphones, TV and radio broadcast National Telecommunications Commission (NTC) 924.4042
    924.4048
    921.3251
    926.7722

  252. Mel L.

    Bkit d macontact nos. nyo? Wala kaming cable kanina pa. Pano kami maka2pagreport kung walang sumasagot sa customer service nyo? And pls lang gawan nyo naman ng action ung report namin dito sa marulas a. cal. city. halos buong bhay nakaillegal connection di nyo man lang aksyunan. ang reception ng cable sa min mga nagbabayad palala ng palala. Lahat ng mga kapitbahay namin nakaillegal connection di nyo man lang tanggalin o improve ang service nyo at bigyan protection mga legal na customer nyo. Tapos ang bilis nyo maningil ng bills. Gayahin nyo ang sky cable may protection ang mga customer nila against illegal connections.

  253. beth florendo

    palagi nalang kayong nawawalan ng service. been trying to contact your numbers pero wala man lang isang sumasagot. its understandable if dahil sa typhoon yung reason kung bakit walang cable pero kahit sobrang tirik ang araw bigla kayong nawawalan at di lang isang araw yun ha! sometime up to 3 days na walang service. what are you going to do to compensate your subscriber?if your not going to do anything about this i might consider changing provider

  254. vincent au

    we have no cable service since yesterday august 9, 2012. i have been calling your customer service since yesterday but only answering machine was attending my call and no customer service representative available. what kind of service are you offering to your customer, even a customer representative is not available? please fix our problem ASAP!

  255. NelsonM

    I personally went to your Ortigas office yesterday, after 1,000+ attempts calling your customer service line, not getting hold of anyone. Ang sagot nang employee ninyo duon: “Bukas na lang po, walang nagpasukan na cable man, ang lakas kasi ng ulan” Is that the kind of utility service we are paying for? Lopez family; paki-ayusin nyo services sa mga comapnies nyo.

  256. Charles

    I have been contacting Destiny Cable since yesterday. Cable has still no signal at this time. Numbers were all ringing but no one is answering the phone. We need an immediate action NOW.

  257. thess

    here at marquinton marikina, we have no cable for two days na..can’t contact your customer service number. no one is answering the phone..

  258. jcanoy

    3days ng alang cable d2 sa togatog malabon cty, bukas 4days na 2log ba kau sayang binabayad nmin a… alang mapanuod sa cable .. gawin nyo na agad ,,,

    • Rian Albao

      HAnggang ngayon WALA PA DNG CABLE SA TUGATOG< MALABON

  259. d2 sa togatog malabon cty, ala ring cable, ano ba nman yan lahat ng landline sa valenzuela bc o ayaw sagutin . ala kayong magawa o d nyo magawa. grrrrr.. do something service nyo.

  260. A. Lim

    Ay nakuh, lipat na lang tayo ng ibang provider, mas mura puwede ka pang mamili ng channels. walang kwentang service itong provider natin, mga telepono dito sa Sta. Mesa, out of coverage daw at not in service…wala naman tayong magagawa, kaya last na buwan na ito. Paputol ko na cable connection namin.

  261. Melinda Pimentel

    we have no cable service since monday(aug.6)evening, the time we needed to know the news because of the recent typhoon, we tried all your contact numbers to no avail…What kind of a business company you are running?? Probably we should boycot paying you

    • Shane

      Marikina Area.
      oh my! i thought im the only one having this problem. we have no cable service since august 4, wala naman baha d2 sa area namin and besides sa cable line, ok naman ung internet connection and meralco line namin. Itong DESTINY CABLE lang talaga ung may problem lagi. wala tuloy mapanuod na news because mahina ung reception d2 ng local channels. WAG NA KAYA AKO MAGBAYAD? sayang lang binabayad namin sainyo.

  262. She O.

    Location: Sta. Mesa, Manila
    What kind of cable service do you have? Your cable is always donw everytime there is a critical situation. We cannot watch TV to know the updates on flood situation outside. Until when is this cable problem? when everything gets back to normal? If you cannot solve your tech prob, better send us updates on current flood situation. Sorry for my word but this really sucks!

  263. mercy

    pls nman ung cust service nyo my sumagot mn lng…wla akong mkitang palabas…lalo na klngan ko ng news update sa baha….

  264. Rian Albao

    at take note , wala kayong contact number sa receipt nyo at sa billing na hindi malaman kung sky or global destiny kasi magkaiba

    • Rian Albao

      ALL HOTLINES NOT WORKING

  265. Rian Albao

    Before the Habagat wala na kaming cable up to now in Tugatog, Malabon, all our lines working during the Habagat and hindi kami nawalan ng kuryente, all those hotlines are not working….baka gusto nyong sumagot ng calls or puntahan nyo na lang acct# 74158850. Advance ang billing nyo but ang services delayed…

  266. Since aug.4 p wla n kmi cable lhat n ng numbers nyo tinatawagan ko n dto kmi fortune 5 valenzuela city, ano b pki ayos nman at sgutin nyo mga landline nyo nka advance payment p nman ako , pki ayos nman

    • Ano b kelan nyo aasikasuhin yan serbisyo nyo, hanggang ngaun wla p rin kming cable ,nagpunta n kmi s branch nyo s valenzuela, tinuturo nila yun balintawak branch daw kay jaime lopez ang may hawak ng linya nmin dto s fortune five ,binigay nga fon ni lopez ayaw nman sgutin, pti s head office ayaw din sgutin ang fon, cguro tlagang ayaw nyo ipaayos mga linya ng fon dhil alam nyo n maraming nagrereklamo s serbisyo nyo ,ano b yan , kumilos nman kyo, s valenzuela branch pag punta nmin lahat nakatambay lang mga tauhan nyo, pakilusin nyo nman cla at un mga fon nyo ipagawa nyo, mkonsensya nman kyo lalo n s mga good payer n customer nyo

  267. connie gumban

    no cable connection here in hardboard st san juan city.we need your immediate action.thanks

  268. Shine Basilio

    same experiencew here in Antipolo City. Please, paki ayos naman ang services niyo. cant watch the news para updated sa mga nanngyayari especially sa mga baha. lakas ng ulan at hindi alam kung may pasok o wala mga bata dahil hindi makapanood ng news.

  269. bruno

    Ano na? Wala pa rin bang cable? Nationwide bang wala kayong broadcast??? Ilang araw na akong walang mapanood. Ang hirap pang tawagan ng mga hotlines niyo. Mag-announce naman kayo ba!!

  270. carlos guintu

    nawala ang cable namin dito sa bahayang pagasa since August 4. paki asikaso naman. acct no ko ay 75427536. thank you for your immediate action.

  271. jun calbario

    Good Day Destiny Cable,
    I would like to complain to your office that the Santolan Pasig City area has an interrupted & snowy signal since last week, as of writing still encountered same problem.
    Hoping for your immediate action to resolve our problem.
    Thank you very munch

  272. Marie

    i’m experiencing the same problem here in santolan. can you please provide a legitimate customer service number? or are you fully taken over by sky that we should call sky cable??? let us know.

  273. Evangeline Ang

    Nawala ang cable namin last August 4, 2012 dito sa F. Santiago St., Valenzuela City
    Paasikaso naman

  274. Eric javier

    WlA b kau 24 hour customer service? Kng krlan mganda laro sa olympic basketball ska mwawala cnnection nkakabadtrip kau…

  275. Carmel M. Leyva

    Since Monday pa may problem cable namin, walang sumasagot sa hotline nyo..almost 30 mins na ako sa line hanggang sa madisconnect na lang. Anong klaseng hotline meron kayo?Pati office nyo d2 sa Ugong wala ding sumasagot..Pakigawan nyo naman ng aksyon to.

    • richard m

      mam carmel? taga san po kayo? valenzuela po ba? malakas po ba signal ng destiny dto sa gen. t. deleon valenzuela? tnx po!

  276. Amelita Cataluna

    Same here in Suarez Ville Subd., Pinagbuhatan, Pasig City. We are not getting any cable signals since July 30 (Monday). We’ve been trying to contact your hotlines, but no pick up. We just hope someone from Destiny Cable Inc. could assist us ASAP, for we don’t find it fair to pay bills in which we don’t get the desired service promised to us by your sales folks. In the event you see th

  277. Regina

    The reception is very snowy. We’re also tried to contact your office to report the problem but no one is answering. It started last week, then for a while it turned clear again, but today it is back to being snowy, and the sound is awful, all we can hear now is static.
    Our location is in Brgy. Loyola Hts. QC

    • Cecilia Lara

      I have requested transfer of my cable service from Pateros to a new address in Pasig. Up to this date, we are still waiting for the technician. I have called numbers Tel 654-9977 but to no avail.
      What is happening to Destiny?

  278. Robert Jay M. Lopez

    wala din po cable dito sa pasay city.. nakaka inis na po sobra!!

  279. Richard Redwood

    Hi, our cable has been out since last night in the Pasay City, Buendia area..whatever the reason for the outage, it would be good customer service to give an explanation on your website so we could have an idea of what´s happening, since it´s not that easy to get contact by phone…After all, we´re PAYING customers !!

  280. Patricia F. Bobadilla

    my cable is not working well on my area in Tambo Paranaque due to illegal jumper from my neighbor.
    we kept on calling your office, but to our dismay..no one pick up the call..
    i am writing your good office to please send a cable man to check our cable link and to cut the illegal jumper from our neighbor.
    thank you

    Best Regard,
    Ms tricia

  281. julita silagpo

    mam/sir:
    Gud day, ask ko lang meron pa po bang office ang global destiny cause grabe wala akong macontact almost lahat ng num,ber nyo at branches tinatawagan ko kahit isa walang sumasagot. Report ko lang na since Saturday wala kaming cable, actually nareport ko na ito but until now wala pa rin, ano bang nangyayari, nakakapikon na, wala ka na ngang cable hindi pa macontact office, anong klaseng service ba yan. Pls naman, pakiaayos service nyo.

  282. IDA

    what is the contact number of your customer care. Our cable has been off since this morning and we cannot contact your customer care. Our location is in Talayan Village, Q.C. And may I know if something is being done to repair.

  283. Sharon

    Our Destiny has been under repair for 3 days already, and we have been trying to get in touch with customer service to no avail. May I please ask you look into the cable here in the valle verde 1 area. I would very much appreciate an email response from you. Thanks!

    • our cable has no signal for the past 2 days im trying to contact your landline but is only ringing and nobody answer.our address is located at bf homes las pinas ill be waiting for your immediate response and action regarding my complaint. thank you

    • beth rodriuez

      Our DESTINY cable has not been working since Habagat . this are Destiny hotline # 8102828 6549977 7011951
      given by the sky operator . no one answers , are the detiny subscribers being Sabotaged to transfer to the more expensive SKY cable provider thats why no one has lifted a finger on most affected areas like in our re here near the Heart Center hospital . ? we are epecting a better cable service since they merged . OBVIOUSLY WE WERE WRONG

    • Jay O

      I recently switched to Destiny Cable. I availed of their 1 year advance payment promo. To my surpise & horror, I received a bill charging me 1,016.13 for 1 month. I tried getting in touch with them with every Destiny Hotline/Branch no. I know but to no avail. I really feel frustated & cheated with their service. Let this be a warning to future Destiny Cable subscribers. AVOID SKYCABLE & DESTINY!

      • richard m

        hi jay O, so what’s the best cable to subscribed? co’z this morning i inquired to that 2 cable subscribers SKYCABLE and DESTINY, but i dont what will i choose??

    • john

      destiny was better when it was just destiny.

    • Rose

      I was so disappointed with your cable Line, First the billing was not delivered on due date,next you promised to visit at 9 am but until now no response from you, customer service person is so limited your hotline keeps on ringing no one answers, I already informed your customer service that I will be leaving at 12 noon, Pls visit today here at Sorrento Oasis Condo Rosario Pasig city unit 229.

    • Apple Adison

      So disappointed , tawag ako ng tawag many times sa destiny Paranaque, but keep on ringing . What happened to them. All want to say is to close this office instead of wasting our time. Just improve your service please. Thank you

      • Agnes D PASCUA

        Sir,
        Good evening, for your info, why our billing was reached in P 3,500.00, I was reported in your collector last September CY 2012 that We were not using the cable because our television is not functioning., we only used destiny cable last December 2012, and I paid my my monthly bills, thru SM , they received payments, but now they did not , so please connect our cable and I promised to pay the balance that we used.. thanks and God bless.

        • Agnes D PASCUA

          Please reconnect our cable., we are almost 5 years in your company., even the customer service is not yet in service., i promised to pay in bayad center.. thanks

  284. rosalynn Ignacio

    Ngayon Sky Cable na pala may ari ng Destiny dapat naman mas consistent kayo sa costumer nyo gaya ng dating namumuno sa destiny pag may sira may gumagawa na. ngayon ilang araw ko na kayong kinokokontak wala pa rin ano ba yan

  285. Christian Del Valle

    kame 3 months na…

  286. cathy mogueis

    ay totoo ka sis ko almost 2 months ng cra ung isa kong digibox aba d man nppuntahan araw araw kmi ntawag dedma lng padala ng padala ng bill d nmn inaaksiyunan ngaun ung ext ko gnun din from chnells 40-60 wla sounds lng nrrinig ko piste mahiya nmn kau dpat nga magpkitng gilas kau hindi ganyan magaling kau sa singilan pro ung dpat na ipakita nyo sa consumer nyo wla BULOK mas mgnda pdin dti


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