Digitel – Digital Telecommunications Philippines

Established in 1987, Digital Telecommunications Philippines (“DIGITEL”) is one of the two largest telecommunications companies that dominate the nation. Digitel Philippines is a member of the JG Summit Group, one of the largest and most diverse conglomerates in the country which has companies from different industries from transportation, banking, real estate, petrochemicals and publishing, among others.

Aside from creating the largest fixed-line network and telecommunications services in Luzon outside of Manila, it is also an operator of mobile telecommunications (Sun Cellular) which has specialized in providing corporate level solutions that is affordable to SMEs and the ordinary Filipino. This has distinctively made the company a hero for the masses as it helped uplift the level of the ordinary Filipino by making modern technology and services affordable and accessible to the ordinary Juan. As demonstrated in its products and services, Digitel Philippines dedicates itself to building a new generation of technology-savvy Filipinos who can compete head to head globally against other nationalities. It also aims to serve as the connecting link of Filipino families here and abroad to maintain the value of family ties that continue to bind us. With its customer contact services, the company wishes to take the competitiveness of Business Process Outsourcing (BPO) companies and other companies through revolutionary and enduring solutions.

The Digitel call center provides customer relationship management solutions from sales to after sales service to the different products and services of the company from Broadband solutions, landline (wired and wireless), prepaid services, and loyalty programs for both Digitel and Sun mobile to individual customers as well as corporate accounts which included other international BPO companies. For its innovative applications and related technologies provided to customer contact companies, Digitel was included one of the top 10 call centers in the world by the Aberdeen Group, a premium IT market analysis and positioning services firm.

Digitel Philippines call centers are located in:

  • Digitel
    11/F Galleria Corporate Center
    Quezon City Philippines
  • Digitel Laguna
    Brgy Labas J.P.Rizal Street Sta. Rosa,
    Laguna Philippines
  • Digitel Pampanga
    NepoMart Complex, Angeles
    Pampanga Philippines
  • Digitel QC
    110 E. Rodriguez Jr. Ave. Bagumbayan
    Libis, Quezon City
    Philippines

 

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