DSM Manila

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Established in 2007, DSM Manila LLC provides Shared Services support in the Philippines for the White & Case LLP, a pioneering global law firm that help clients attain their goals and aspirations in today’s G20 world, with its cross-border and diverse legal expertise with specializations in Antitrust, Asset Finance, Banking, Capital Markets, Climate Change, Commercial Litigation, Data Privacy, Employment & Benefits, Environmental, Financial Restructuring and Insolvency, Intellectual Property, International Arbitration and trade, and Mergers & Acquisitions, among others.

As shared services subsidiary of White & Case LLP, DSM Manila BPO provides a range of back office support functions including administration (Risk Management, Conflicts & New Business, Client & Concierge Services, Document Services and Project Management Support); financial management (General Accounting, Accounts Payable, Billing Coordination, Data Processing, Financial Analysis, and Strategic Sourcing, Taxation & Procurement); human resource management (HR Information Systems, Recruitment Administration, HR Reporting Systems, International Benefits Administration, Training Administration and Global Mobility Support); knowledge (Library Systems, Information Management, Competitive Intelligence Research, and Intranet Content Management); marketing (Creative & Graphics Design, CRM Data Resources, Website Content Management, and Data Mining & Management ) and information technology data services (Active Directory Management, Information &Technology Training, and the worldwide Service Desk) in support of the more than 30 offices of White & Case firm in 23 countries across the world including North America, Latin America, Europe, Asia, the Middle East and Africa.

DSM Manila Philippines also operates the Network Operations Center for Infrastructure Engineering, Messaging Engineering, Server Engineering, Security Engineering, and Telecoms Engineering. Finally, DSM Manila also provides internal Support Services such as budget & Control, Human Resources, Recruitment, Learning & Development, Health & Wellness, Facilities Management, Procurement & Supply Chain.

As a Shared Services providers, DSM Manila integrates customer- courtesy with ingenuity and innovation, and aims to surpass client expectations by providing excellent customer service, better adaptability and appropriate solutions to different issues and concerns. In lieu of which, the company the DSM Learning & Development department that conducts employee continuous learning program called “DSM University” for its employees for their professional and personal development.

DSM Manila Philippines call center office address:

  • DSM Manila Makati
    7/F Tower 2, The Enterprise Center
    Ayala Ave. cor Paseo de Roxas
    Makati City, Philippines
    +63 2 479-5888

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