Department of Labor and Employment (DOLE) is the government agency that generally regulates all issues, matters and policies related to labor and employment. When filing a complaint relating to labor, there is a particular agency under DOLE that especially handles complaints.
This is the National Labor Relations Commission (NLRC), a quasi-judicial agency mandated to arbitrate and resolve labor and management disputes that involve local or overseas workers. Thus, filing a complaint in DOLE essentially entails referral to NLRC. But how exactly do we file a complaint in NLRC? A comprehensive and detailed account of the new rules of procedure is available online (NLRC Rules of Procedure 2011).
The filing of complaint is particularly provided in section 3 which stipulates that “All pleadings in connection with a case shall be filed with the appropriate docketing unit of the Regional Arbitration Branch or the Commission, as the case may be. The party filing a pleading shall serve the opposing parties with a copy and its supporting documents. No pleading shall be considered without proof of service to the opposing parties except if filed simultaneously during a schedule set before the Labor”. Rule IV section 1 provides that “All cases which Labor Arbiters have authority to hear and decide may be filed in the Regional Arbitration Branch having jurisdiction over the workplace of the complainant or petitioner.” Complainant must therefore identify the regional arbitration branch where one can life the complaint. Similar cases or complaints will be consolidated.