ITECH Global Business Solutions Incorporated or i-Tech Global is a business process outsourcing arm of the JG Summit Multinational. That gives the value of multiplying customer interfacing back office services in the telecommunications, Airline Company, food, real estate, hotel, retail and banking and finance industries in the North America, Australia, New Zealand Singapore and other Asian countries.
In 2010, in Manila Philippines the Gokongwei Company and the JG Summit Holding Incorporated has decided to join forces in participating in the increasing industry of Business Process Outsourcing or the BPO business with an opening of a 777-seater outsourcing unit at Robinsons Otis. The starting company then, objectives is to provide and support a better customer service, technical support , telemarketing and tele collections, market intelligence, financial services and other IT services this is according to the admission of the given by the JG Summit to the Philippine Stock Exchange.
I-Tech Global Solutions will provide a voice and non-voice solutions. By joining with other company in the business, hey have to provide more essentially to their business by getting their products to market sooner by means of participating Achievements faster and by driving growth in the developing market. The Itech Global Business Solutions empower their clients to open the top line growth by means of concentrating on their core business in the industry. They help the companies to enhance their cost by means of reducing overhead, altering the stable costs to variable costs and to disregard the capital expenditures.
The ITech Global Business Solutions main goal is to advance the level of service they provide to their clients. To give the customers the very good service and performance by means of leveraging on the efficiency manpower base, best practices and the continuous improvement of the company as a whole.
The 777 seats that are available to their clients, I-Tech Solutions has already placed itself as a cost efficient, high quality provider of the world well known services as the inbound and the outbound voice services as well as the financial services, this includes also the Sap consulting and implementations services and the seat leasing recovery site leasing and collocation facilities to clients.
ITECH Global Business Solutions has already reached the track record in successfully managing top BPO companies. They are continuously worked together with their clients and partners in renovating and enhancing business process opportunities. The Itech Global Business Solutions not only provides better services to their clients as well as they employs the best management practices that allowing the company to deliver the clarifications and answers beyond their expectations.
ITech Solutions Philippines call centers are located in: