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LCI Solutions Philippines

Posted on November 28, 2014 | No Comments on LCI Solutions Philippines

Your success is our commitment. LCI Solutions is an outsourcing firm that specializes in helping international BPO companies planning to put up a branch or start a new venture in the Philippines. LCI Philippines specializes in the most important areas in doing this namely, location, office development, human resources and information technology. Location included accessibility, user friendly environment, among others. Office development included design, office layout and cubicles, spacing, vantage points. Human resourcing involves hiring and maintaining the right employees that matches the needs of the company. Finally, technology included the communications infrastructure and systems for business to function and operate at its peak and best performance.

In all these factors, time, cost and quality are all considered. Moreover, marketing the office is also a factor which must be done timely and make an impression when first introduced. This includes having a website developed by professionals and other factors. LCI Solutions provides the necessary assistance every step in the way up until business becomes operational so that business can concentrate on doing what you do best.

LCI Solutions Philippines also provides strategic planning including customer relationship management, back office transaction processing, telemarketing services either business to business or business to consumer up to whatever industry specific marketing solution. It also provides other innovative solutions from taking best care of potential customers, management of critical data, Knowledge Process Outsourcing among others. These outsourcing support services included virtual assistance in administrative functions, legal operations, accounting and other back office support activities, telemarketing which included Lead Generation, Inbound and Outbound calls; and other non-voice services such as search engine optimization, SMO, Email Support and Content Writing.

As an IT specialist, LCI Solutions have specialized solutions such as Sales Force Automation Lead Management, Account & Contact Management, Customer Support & Service, Online Knowledge Base, Marketing Automation, Campaign Management, Inventory Management, Products Catalog Price Books, Vendor Management, Purchase Orders, Productivity Add-ons, Email Client, Outlook Plug-in Office Plug-in, Reports & Dashboards, Key Metrics, Customizable Reports, Product Customization Custom Fields (10 different data objects), Currency customization, Security Management, User Management, profiles and Organization-level Access Control.

LCI Solutions Philippines call center office location:

  • LCI Solutions Cebu
    A. S. Fortuna St.
    Cebu City, Philippines
    Tel: 0923 877 6061

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