The Mcdo Call Center pertains to the delivery service of McDonalds which was established way back in 2002 that provides deliveries 24/7 in Metro Manila and Metro Cebu. Mcdo Call Center manages the order taking and delivery operations of McDonalds through its 8-MCDO hotline or it’s newly launched online delivery website. Customers can order hot quality meals by dialing the Mcdo hotline or by ordering online through the website. Take note that these delivery centers is limited in Manila and Cebu. Mcdo delivery in other regions and provinces are usually provided by their localized delivery centers in the respective localities.
The McDo Call center is operated and managed by MDS Call Solutions, Inc. , a Philippine business process outsourcing company specializing in Contact Center services. MDS Call Solutions commits to the responsibility of offering excellent customer friendly services to its partners and its partners’ customers. MDS Call Solutions, Inc. also provides technical support and outbound call center services to other clients in different multichannel platforms and using time tested business models supported by a consistent and stable IT infrastructure.
McDonalds is one of the primary clients of MDS call solutions. Recently, the company innovated with a cash-less mobile ordering system through which McDonalds customers can order through their mobile devices.
The Mcdo Call center is one of the few call centers which does not necessarily require fluency in English language because it caters the local market. However, similar to any call center office, it also offers 24-7 services which entail agents to work in night schedules. Agents interested to apply to the Mcdo Call center need not go to Mcdonalds to apply. Instead, one needs to go the MDS call solutions, which has outsourced the delivery contact services of the Mcdonalds. The office of MDS is located at 2F BJS Building 1869 P. Domingo St. Brgy. Kasilawan, Makati City. Its telephone numbers are (+63 2) 863-5420.