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NRG Global Solutions Philippines

Posted on February 13, 2020 | No Comments on NRG Global Solutions Philippines

NRG Global Solutions is an international outsourcing company that delivers an integrated Customer Lifecycle Management services to multinational companies across different industries from financial institutions, telecommunications, retail and hospitality industries. NRG Global Solutions Philippines places emphasis on foreseeable and sustainable business operations together with continuing innovation.

The Customer Life Cycle Management of NRG Global Solutions is customer oriented from start to end. It delivers a complete solution that guarantees market adaptability, competitiveness and profitability. It adheres to the need for BPO providers to established comprehensive customer touching business in order to fully derive the benefits of outsourcing, which entails an integrated approach to customer relationship management. It implements a dual approach to customer care and customer collections in its care solutions.

Among the customer care services provided by NRG Global Solutions included Welcome Calls, Service Connection Support, Product/Service Tech Support, Service Quality Surveys, Market Research, and Live Chat Support. Its marketing sales services included B2B Lead Generation, Online Sales-Complex Products and Services, Cross-Selling/Up-Selling, Sales Call Follow-up, Sales Call Audits and Account Management. The company also provides back office support processing services that includes Account Audits, Paralegal Support, Health Care and insurance Claims Processing and Debt management.

NRG Global Solutions Philippines also provides a comprehensive voice customer contact services that includes Debt Collection, Payment Reminders, Application Verification, Customer Surveys, Market Research, Loyalty Programs, Membership Renewals, Winback Programs, Order Management, Customer Service, Sales Calls and Customer Prospecting.

NRG Global Solutions is headquartered in Australia. It may not be the largest but is it the best best contact centre servicing mainly the Australian and New Zealand market. The company uses delivery centres in both Australia and Asia that are equipped with the most advance technological infrastructure, contact data bases, and facilities.

NRG Global Solutions Philippines call center office address:

  • NRG Global Libis
    11th floor Amberbase Building
    Eastwood City Cyberpark
    Libis Quezon City
    Philippines

Originally posted 2013-06-04 08:52:12.

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