Acquire Asia Pacific Philippines

Saturday, 26 January, 2013

Acquire Asia Pacific Philippines is a BPO company that specializes in the planning, application and management of a company’s customer service solutions with a particular niche is Australasia, Canada and the USA. Acquire Asia Philippines offers a exclusive melange of operational and strategic capabilities. With a unremitting emphasis on quality, Acquire Asia offers its clients [...]

Sutherland Global Services

Saturday, 2 March, 2013

Envisioning itself to be the top most and number one Technology Enabled provider and BPO partner with is mission to maximize customer value and enhance competitiveness by improving productivity and efficiency, Sutherland Global Services is an international company that provides fully integrated standardized programs for the business-cycle support solutions of global companies. Sutherland Global Services [...]

Oce Business Services Philippines

Monday, 17 December, 2012

Oce Business Services is business process outsourcing company that specialized in providing document process management services and technology that assist private and public organizations attain operational efficiency in data management and optimize costs. Its services are composed of onsite and offsite services that cover the document lifespan from formation conception through disposal or discarding. Powered [...]

Non-Voice BPO Training

Tuesday, 15 May, 2012

Non-voice business processes generally pertain to a wide range of services which included financial accounting support services, IT programming and software development, multimedia development including animation, engineering and design services , transcription (medical and legal transcription), and even writing services. However with the inclusion of the term “non voice”, this term may specifically pertain to [...]

Six Eleven Global Services

Saturday, 23 February, 2013

Six Eleven Global Services and Solutions vision is to give their clients companies the very extremely and quality customer relationship management services that is intended to answer the corporate requirements for organizational efficiency, productivity, growth and success. For their mission, Six Eleven Global Philippines is providing a thorough customer support services that intended to approve [...]

APAC Customer Services

Tuesday, 21 August, 2012

Superior Experience and Focused Attention. This sums up the benefit that its clients get in partnering with the APAC Customer Services. Established in 1973, APAC Customer Services since then stood out as one of the premium BPO provider in customer care management. APAC Customer Services relies on its broad and profound expertise to deliver a [...]

HP Services Philippines

Thursday, 29 November, 2012

HP Services Philippines Hewlett Packard or HP is one of the oldest and leading companies that pioneered in harnessing the power of technology for business. Established in 1939, company’s first product the audio oscillator. Today, the company is one of the leading manufacturers and service providers of IT products and solutions. In the Philippines, HP [...]

Castech Data Services

Tuesday, 12 February, 2013

Castech Data Services is a Canadian company that provides offshore outsourcing services particularly in data entry, medical transcription, data conversion, litigation support; and analysis and abstraction of key information. Castech Data Services also provides programming and audio and video animation production services as well as contact center services for technical support, customer service and other [...]

Core Alliance Interactive Solutions

Friday, 8 February, 2013

Core Alliance Interactive Solutions is the number one provider of customer-focused Total Full Service Contact Center. Core Alliance Philippines offers the best quality and state of the art services to their clients. High quality yet very affordable services they offer to their different clients around the globe. Among the services they offer to their clients [...]

Global Contact Services

Thursday, 13 December, 2012

Global Contact Services is an outsourcing provider that offers the capability to communicate with different customers around the globe. GCS Philippines is primarily operating through phone and the skill and experience to apply other channels as well as for different communication approach. It was in July 30th, 2001 that the GCS Philippines was legally established [...]

Celestine Marketing Services

Monday, 26 November, 2012

Celestine Marketing Services or CMS is a group of individual outsourcing professionals who assembled together to form a company that can help them to market their individual services more effectively and comprehensively for international clients. The group particularly specializes is providing virtual assistance, knowledge process outsourcing, administrative services as well as other business solutions especially [...]

Top 20 Call Centers In The Philippines Revealed

Sunday, 1 January, 2012

With all the call center companies setting up offices in the Philippines, it is important for us to identify the top 20 call centers today. This can serve as a guide for job seekers and current employees to ensure that they will only render their services to the best in the industry. Let us enumerate [...]

Affiliated Computer Services

Tuesday, 6 November, 2012

Affiliated Computer Services or the (ACS) is a Xerox company which founded in the year 1998. The type of services they rendered focused on Information and technology as well as Business Process Outsourcing or the call center company. The ACS has a parent company known as the Xerox Corporation which acquires ACS in a $6.4 [...]

Top Call Center Training Schools

Tuesday, 21 August, 2012

Being branded as top school for call center training is very much appreciated. It is a plus points or bonus on the part of the schools as well as for the students studying in a top school for call center agent. There is an advantage if graduated in this particular school, because finding a job [...]

Deutsche Knowledge Services

Friday, 17 May, 2013

Deutsche Bank is an international banking and financial services company that is headquartered in Frankfurt, Germany. It was founded in 1870 in Berlin specializing in foreign trade. Today, the bank is one of the biggest foreign exchange dealers across that globe with a market bite of over 20 per cent. In the Philippines, Deutsche Bank [...]

Call Center Product Training Tips

Thursday, 17 January, 2013

Product training is critical in the call center industry because agents should be knowledgeable about the products or services that they offer before acting in behalf of the accounts or the company who outsourced for their services. Knowledge of products and services is essential before one can effectively provide technical support or market the product [...]

Yew Tree Services

Wednesday, 26 September, 2012

Yew Tree Services is a Business Process Outsourcing company that specializes in the provision of financial consultancy to financial institutions (e.g. UK Merchant Bank), small companies and even individuals, loan services, and treasury services among others. Financial services of Yew Tree Services includes strategic consultancy advice, portfolio monitoring and management, marketing, property management, market and [...]

How to pass Call Center Training?

Tuesday, 12 June, 2012

After passing the recruitment process of a call center company, hirees are further trained before they are admitted to actually work in the company. At this level of application, the hirees are referred to as trainees in which they undergo an intensive and rigorous training before being assigned to actual work. The training period is [...]

B&M Global Services Philippines

Friday, 24 May, 2013

B&M Global Services or Baker & McKenzie Global Services is a global law firm the provides legal consultancy services amidst the interconnected global economies of nations in the 21st century. Created in 1949, the company provides legal advise to multinational corporations across the world on issues regarding the integrated world market. B&M Global Services is [...]

Intevalue Services

Sunday, 7 April, 2013

Established in 2008, Intevalue Services Inc., is a call center company that provides inbound and outbound customer contact services to customers especialy coming from UAE, UK, China, Hong Kong, Taiwan and Macau. Intevalue Philippines provides call center services including telemarketing, sales, customer support, lead generation, complaints handling, upselling and cross selling, and other call center [...]