How to get to Text Switch Rizal?

Question: How to get to Text Switch Rizal? Answer: Text Switch Unlimited Philippines main call center office is currently located in J&F Building, inside Q-Plaza Square, Cainta, Rizal. Nearest landmarks to Text Switch Rizal are Sta. Lucia East Mall and Genie Magic KTV. Residents from Pasig, Marikina, Rizal and nearby areas can easily get to […]

How to go to Asia Global Connect Cainta?

Question: How to go to Asia Global Connect Cainta? Answer: Asia Global Connect Medical Transcription main call center office is located in Youngstown village, Cainta Rizal. Nearest landmarks to Asia Global Connect Cainta are Saunterfield and Mei Dolls Cafe. Residents from Cainta, Taytay and nearby areas can easily reach Asia Global Connect Rizal via a […]

Call Center Back Office Support

The call center back office support is very important on the business, especially for a call center company. The back office support has a straight effect on the contract center or in the front office of the company. Without this back office support in a company it won’t progress, because the back office is extremely […]

How to go to Teletech Cainta?

Question: How to go to Teletech Cainta? Answer: Teletech Philippines has a satellite call center office located in Robinsons Place-Cainta, along Ortigas extension, Cainta, Rizal. Residents from Pasig, Cainta can easily get to Teletech Cainta by taking any jeepney/fx/bus ride along Ortigas Ext. going to Robinsons Place-Cainta. Residents from Marikina and nearby areas can take […]

Advanced Contact Solutions

Among the specialized inbound solutions provided by Advanced Contact Solutions includes financial support services, requests and inquiries handling, Help Desk provision, acquisition of sales, activation of account subscriptions, payment facilitation, reservation assistance, grievance and complaint desk, Order taking, and customer service lines. In terms of outbound solutions on the other hand, ACS Philippines call center conducts […]

Active Contact Network Domestic Contact Center

Active Contact Network Domestic Contact Center is a business process outsourcing firm that specializes in contact services and telemarketing. It is a Philippine-based contact service provider that caters the local market servicing local banks, financial institutions, retailers, telecommunications company and public agencies. One of Active Contact Network major clients included HSBC credit cards in which […]

Back office jobs Philippines

Back office jobs refer to the operations of organizations or companies that provide administrative support services or tasks devoted to running the company per se. The term “Back office” evolved from the building layout of earlier organizations in which support services are usually at the back end of the building while the front office or […]

24 by 7 Contact Solutions

Established in 2011, 24 by 7 Contact Solutions is a business process outsourcing provider that specializes in telemarketing. More often than not, businesses especially small and medium size enterprises find it difficult to establish and implement a general marketing strategy that will effectively deliver results. 24-7 Contact Solutions was principally organized and designed to address […]

One Global Contact Center

One Global Contact Center (OGCCI) is a top outsourcing company that specializes in outbound telemarketing which included sales generation, client acquisition, telemarketing, order booking, cross selling and upselling, appointment setting, and surveying catering both business to business and business to customer realms. For a complete customer relations management services, One Global call center also offers […]

C3 Customer Contact Channels

Customer Contact Channels or C3 for short sums up its specific focus: “To build brand value with every call we answer, every email we respond to, and every web visitor that we support”. With over 30 years of diverse and profound experience, C3 Customer Contact Channels has established itself as the most dependable partner in […]

Back Office Jobs in Call Center

Back office out-sourcing or back office jobs in a call center or BPO company pertains to business operations or functions essential for running a company that does not involve direct interaction with clients or consumers. These back office jobs are also called support functions which remain integral in any company and forms part as one […]

Teletech Philippines

Since telemarketing the niche service of Teletech, it provides a highly competitive financial benefits and incentive package to its sales consultants to recruit and maintain the best in the industry as well as to keep them highly motivated in selling products and services. Teletech call center continues to enlarge its customer database that included a […]

Convergys Philippines

With over 30 years of experience on its sleeve, Convergys rises as the top company in the world that specializes in customer management. Convergys Philippines is inimitably focused on aiding companies and innovating ways to increase the merits of their customer relationships and convey reliable customer experiences in multi-channels across the globe. With over 70,000 […]

Strategic Back Office Solutions Philippines

Strategic Back Office Solutions Corporation is the former name of Capgemini, a leading global outsourcing company found in England in 1995 and now headquartered in Paris, France provides IT consulting and customer contact services across Europe, North and South America, and the Asia Pacific region. The company originally provided service mainly on the Investment Banking […]

KMC MAG Group

KMC MAG Group, Inc. is a flourishing winning real estate services firm founded on March 2009 by Greg Kittelson, Michael McCullough and Amanda Carpo, from where the initial KMC was derived. KMC MAG Philippines offers a broad range of services including Tenant Representation, Project Marketing, Capital Markets, Consulting and Research, Offshoring Corporate Services, Asset Management […]

How to Build a Harmonious Call Center

A harmonious office provides better working conditions that promote greater productivity among employees. Needless to say, the harmony inside the office is integral for the success of the whole organization. The harmony in an organization basically pertains to how friendly or cordial the human relations in the office between the employees and managers/officers and among […]

AIG Business Processing Services

AIG or the American General Life Business Processing Services Inc. is a combined business enterprise between Philam Life and the AIG. AIG Business Processing Services is one of the best known and prestigious life insurance and retirement savings products in the United States. It was recognized and introduced in 2002 and from then on the […]

Call Metrics in Call Center

Call metrics in call center pertains to the criteria or parameters to monitor and evaluate the level of service quality of an agent or the call center operations in general. Call metrics is synonymous to key performance indicators (KPI’s), which may also differ in the nature of call in the call center company. The Call […]

How to get to Convergys Sta. Lucia?

Question: How to get to Convergys Sta. Lucia? Answer: Convergys Philippines has a satellite call center office (recruitment) located in Sta. Lucia East Grand Mall, along Marcos Highway, Cainta. Residents from Pasig, Cainta and nearby areas can take a jeepney or FX ride going to Sta. Lucia East Mall to easily reach Convergys Sta. Lucia. […]

How to get to Teradata Fort Bonifacio?

Question: How to get to Teradata Fort Bonifacio? Answer: Teradata Philippines main call center office is currently located in Bonifacio e-Services Building, along 31st cor. Rizal Drive, Fort Bonifacio Global City, Taguig. Nearest landmarks to Teradata Fort Bonifacio are Chowking and KFC fast food. If you are coming from EDSA, the fastest way to get […]