One Global Contact Center

One Global Contact Center (OGCCI) is a top outsourcing company that specializes in outbound telemarketing which included sales generation, client acquisition, telemarketing, order booking, cross selling and upselling, appointment setting, and surveying catering both business to business and business to customer realms. For a complete customer relations management services, One Global call center also offers […]

Top Call Center Training Schools

Being branded as top school for call center training is very much appreciated. It is a plus points or bonus on the part of the schools as well as for the students studying in a top school for call center agent. There is an advantage if graduated in this particular school, because finding a job […]

Convergys Philippines

With over 30 years of experience on its sleeve, Convergys rises as the top company in the world that specializes in customer management. Convergys Philippines is inimitably focused on aiding companies and innovating ways to increase the merits of their customer relationships and convey reliable customer experiences in multi-channels across the globe. With over 70,000 […]

How to pass Call Center Training?

After passing the recruitment process of a call center company, hirees are further trained before they are admitted to actually work in the company. At this level of application, the hirees are referred to as trainees in which they undergo an intensive and rigorous training before being assigned to actual work. The training period is […]

Call Center Product Training Tips

Product training is critical in the call center industry because agents should be knowledgeable about the products or services that they offer before acting in behalf of the accounts or the company who outsourced for their services. Knowledge of products and services is essential before one can effectively provide technical support or market the product […]

Right Technicomm International

Right Technicomm International is a subsidized Training Institute duly accredited by Tesda that provides free call center training to all professionals who want to achieve the call center dream job as well as the benefits of working the outsourcing industry. Right Technicomm Philippines is the preferred partner of call center companies located in Alabang, Makati, […]

Tesda Training for Call Centers

The call center industry is one of the booming industries in the Philippines that continuous to expand as more and more international companies are outsourcing their needs in the Philippines and more and more international BPO companies are moving their main operational centers in the Philippines. In lieu of which, there is a need for […]

ASIA Call Center Link

ASIA Call Center Link is committed to set global standards for the call center industry in the Philippines through recruitment, training, and workforce outsourcing. ASIA Call Center Link is a division of ASIA Partnership Philippines specializing in call center recruitment, training and call center outsourcing. ASIA Call Center Link recruits call center professionals for all […]

Call Center Multilingual Training

The call center industry is one of the industries in the world that directly requires multilingual services because it serves markets from different nations, cultures and languages. Thus, many call center companies use their multilingual capability to distinguish themselves from other BPO companies and highlight their ability to provide service to a global market. In […]

ExcelAsia Philippines

ExcelAsia, the most progressive people development company in the market today. ExcelAsia aims to fulfill your recruiting, training and staffing needs while maintaining a high level of quality and confidentiality with our clients and the people we represent. ExcelAsia has headquarters in both Manila and Cebu and can work with your company in these areas. […]

Call Center Academy

Established in 2001, the Call Center Academy (CCA) is an outsourcing company that specializes in recruitment services. The company was conceived to address the urgent need of matching the skills of the locals to current employment demands particularly in the call center and BPO industry thereby helping expand the employment opportunities for the people. As […]

Teleperformance Philippines

Founded since 1978 and currently with over a 120,000 employees in 200+ service centers in 50 countries around the world, Teleperformance is one of the largest BPO companies in the world that provides services in 66 different languages for major international companies across different various industries. Teleperformance Philippines transforms passion into excellence by believing on […]

IBM Global Philippines

Among IBM call center business solutions included business analytics and optimization, intelligence in business, process management, cloud computing and IT connectivity and integration. In terms of business management, IBM Global Philippines provides content, data, cost, disaster, distribution management as well as energy efficiency and Enterprise application integration. With the delivery of its IT solutions, IBM […]

Sutherland Global Services

Envisioning itself to be the top most and number one Technology Enabled provider and BPO partner with is mission to maximize customer value and enhance competitiveness by improving productivity and efficiency, Sutherland Global Services is an international company that provides fully integrated standardized programs for the business-cycle support solutions of global companies. Sutherland Global Services […]

Teleperformance Philippines Job Openings

Get ready for the BIG League! Start an exciting career with Teleperformance! More exciting positions await you in our Greenfield, Mandaluyong site. Customer Service Technical Support Dayshift Non-Voice Celebrate your achievement! Be part of a company that inspires you to pursue excellence Jump for joy With Teleperformance! get hired at Teleperformance and get a chance […]

How to go to Coastal Training Ortigas?

Question: How to go to Coastal Training Ortigas? Answer: Coastal Training Technologies Corporation main call center office is currently situated in Raffles Corporate Center, along Emerald avenue, Ortigas Center, Pasig City. Nearest landmarks to Coastal Training Ortigas are KFC, Greenwich and Ortigas Center Post Office. If you are coming from EDSA, take a MRT ride […]

Advanced Contact Solutions

Among the specialized inbound solutions provided by Advanced Contact Solutions includes financial support services, requests and inquiries handling, Help Desk provision, acquisition of sales, activation of account subscriptions, payment facilitation, reservation assistance, grievance and complaint desk, Order taking, and customer service lines. In terms of outbound solutions on the other hand, Advanced Contact Solutions call […]

Aegis Philippines

Aegis PeopleSupport resulted from the merger of two business processing companies in October 2008, namely Aegis and PeopleSupport. Aegis, a company founded 3 decades ago was an international business services and consultancy company that provide enhanced consumer experiences to different international brands. PeopleSupport on the other hand was founded 1998, with the development of online […]

Training Call Center Agents

Training is an indispensable process in the recruitment and employee welfare development of a call center company to ensure that agents meet the minimum standards set by the company in providing service. The training of call center agents is comprised of different subjects and courses, each of which are equally critical to be learned for […]

ePLDT Ventus

ePLDT Ventus is the former name of SPi CRM, a subsidiary of the Philippine Long Distance Telephone Company (PLDT), the biggest and most dominant telecommunications provider in the Philippines. Founded in 2001, the company operates eight customer contact centers serving Fortune 500 companies in North America and Europe and is manpowered by more than 7,000 […]