One Global Contact Center (OGCCI) is a top outsourcing company that specializes in outbound telemarketing which included sales generation, client acquisition, telemarketing, order booking, cross selling and upselling, appointment setting, and surveying catering both business to business and business to customer realms. For a complete customer relations management services, One Global call center also offers […]
Being branded as top school for call center training is very much appreciated. It is a plus points or bonus on the part of the schools as well as for the students studying in a top school for call center agent. There is an advantage if graduated in this particular school, because finding a job […]
With over 30 years of experience on its sleeve, Convergys rises as the top company in the world that specializes in customer management. Convergys Philippines is inimitably focused on aiding companies and innovating ways to increase the merits of their customer relationships and convey reliable customer experiences in multi-channels across the globe. With over 70,000 […]
Get ready for the BIG League! Start an exciting career with Teleperformance! More exciting positions await you in our Greenfield, Mandaluyong site. Customer Service Technical Support Dayshift Non-Voice Celebrate your achievement! Be part of a company that inspires you to pursue excellence Jump for joy With Teleperformance! get hired at Teleperformance and get a chance […]
Working in a call center company has its advantages as well as disadvantages depending on the point of view of the working persons. Benefits also can have a positive impact on the part of the agent. But mostly the positive side is the one who outshine. To work as an agent in call Center Company […]
ASIA Call Center Link is committed to set global standards for the call center industry in the Philippines through recruitment, training, and workforce outsourcing. ASIA Call Center Link is a division of ASIA Partnership Philippines specializing in call center recruitment, training and call center outsourcing. ASIA Call Center Link recruits call center professionals for all […]
The call center industry is one of the biggest sources of employment for many of our young graduates and young professionals. This is especially because the industry offers flexibility in terms of what major course or degree was finished by the graduate. Hence, one can meet business graduates, IT graduates, teachers, nurses, social science graduates […]
Call center hoppers are call center employees – usually agents – who move from one call center company to another. Call center hopping is a common phenomenon in the call center industry and contributes to the high attrition or employee turn over rate in the industry. There are numerous reasons why employees hop for one […]
A call center nurse is a general term which could mean three different professionals. First, it may refer to a nurse working as a healthcare worker in a call center company, which is required in compliance of health or OSHA rules. The second refers to a special kind of nurse working in a health related […]
Among the specialized inbound solutions provided by Advanced Contact Solutions includes financial support services, requests and inquiries handling, Help Desk provision, acquisition of sales, activation of account subscriptions, payment facilitation, reservation assistance, grievance and complaint desk, Order taking, and customer service lines. In terms of outbound solutions on the other hand, Advanced Contact Solutions call […]
Ready to fine-tune your career? Meritocracy. Empowerment. A passion for technology and unique solutions. That’s what success sounds like at Dell. Explore our career opportunities, and discover how brilliant your career can be. Pasay and Quezon City Sites Technical Support Representatives provide phone technical support to dell system/product customers Senior HR Generalists Finance Manager When […]
The call center industry is the one of the most sought after industries in the Philippines. Not only because of the relatively higher salary compared to other typical white collar jobs but because of its flexibility in hiring professionals. Since the most basic qualification for a call center agent is the possession of English communication […]
Bayan Telecommunications or Bayantel for short is a one of the leading telecommunications company that provides telecommunication solutions and different voice and data applications to both corporate and individual customers. It is a member of the Lopez Group of Companies and is included the Philippines top 100 most profitable companies in the Philippines in terms […]
Founded in 1984 by Paul V. Michels, Coastal Training Technologies Corp. is a business process outsourcing firm that specializes in providing learning solutions for multinational companies around the world. worldwide. Coastal Training Philippines publishes employee training products covering a wide range of topics in the fields of healthcare, human resources, industrial skills, and safety and […]
Question: How to go to IQ West Manila? Answer: IQ West Outsource Technologies main call center office is currently situated in Equitable PCI building, along UN avenue corner J. Bocobo st., Ermita, Manila. Nearest landmarks to IQ West Manila are Jade Vine Hotel, Casa Bocobo and Shakey’s UN Orosa. Residents from Caloocan, Manila and nearby […]
Five9 is a US based call center company established in 2001 the uniquely provides different call center services including cloud based call center solutions and other call center software products including Virtual Call Center, Inbound Call and Outbound Call Center, IVRHosted Call Center and Call Center Software for Customer support Services, Collections, Telemarketing, Outsourcing, Telecommunications […]
Product training is critical in the call center industry because agents should be knowledgeable about the products or services that they offer before acting in behalf of the accounts or the company who outsourced for their services. Knowledge of products and services is essential before one can effectively provide technical support or market the product […]
With a management comprised of experts and professionals, with over five years of experience in the call center industry in the Philippines, Vital Call Center Link (VCC Link) offers consulting services particularly for multinational companies planning to set up a call center in the country. VCC Link specializes in four core areas namely, future planning, […]
After passing the recruitment process of a call center company, hirees are further trained before they are admitted to actually work in the company. At this level of application, the hirees are referred to as trainees in which they undergo an intensive and rigorous training before being assigned to actual work. The training period is […]
A great career opportunity is waiting for you at 3i Philippines. 3i is the call center solutions division of Q2 HR Solutions Call Center Specialists -Good-Excellent communication skills – written, verbal and active listening -For college undergraduates: candidate must have reached at least 2 years in college without pending requirements -For associate/vocational course graduates: should […]