One Global Contact Center (OGCCI) is a top outsourcing company that specializes in outbound telemarketing which included sales generation, client acquisition, telemarketing, order booking, cross selling and upselling, appointment setting, and surveying catering both business to business and business to customer realms. For a complete customer relations management services, One Global call center also offers […]
With over 30 years of experience on its sleeve, Convergys rises as the top company in the world that specializes in customer management. Convergys Philippines is inimitably focused on aiding companies and innovating ways to increase the merits of their customer relationships and convey reliable customer experiences in multi-channels across the globe. With over 70,000 […]
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Founded on January 2004, Vital Call Center Link (VCC Link) principally serves as a contact center solutions provider that offers comprehensive human resource solutions to international customer contact companies from the development and setting up of customer service systems and processes, pooling of experienced and qualified manpower supply, and provision of sales and customer service […]
Training in call centers is a conventional approach to improving the performance and productivity of the employees and the overall service of the company. It usually involves conducting a needs assessment which determines what training needs to be given, formulating a training plan, implementing the training program and evaluating the training if it has effectively […]
Working in a call center company has its advantages as well as disadvantages depending on the point of view of the working persons. Benefits also can have a positive impact on the part of the agent. But mostly the positive side is the one who outshine. To work as an agent in call Center Company […]
Being branded as top school for call center training is very much appreciated. It is a plus points or bonus on the part of the schools as well as for the students studying in a top school for call center agent. There is an advantage if graduated in this particular school, because finding a job […]
Question: How to go to IQ West Manila? Answer: IQ West Outsource Technologies main call center office is currently situated in Equitable PCI building, along UN avenue corner J. Bocobo st., Ermita, Manila. Nearest landmarks to IQ West Manila are Jade Vine Hotel, Casa Bocobo and Shakey’s UN Orosa. Residents from Caloocan, Manila and nearby […]
Product training is critical in the call center industry because agents should be knowledgeable about the products or services that they offer before acting in behalf of the accounts or the company who outsourced for their services. Knowledge of products and services is essential before one can effectively provide technical support or market the product […]
Question: How to go to Magsaysay BPO Manila? Answer: Magsaysay Global BPO main call center office is currently located in Magsaysay building, along TM Kalaw st., Ermita Manila. Nearest landmarks to Magsaysay BPO Manila are 7-11 Convenience Store, National Library of Philippines and PNB bank. Residents from Caloocan, Monumento, Taft, Pasay and nearby Manila areas […]
Question: How to go to LBS Recruitment Manila? Answer: LBS Recruitment Solutions main call center recruitment office is located in Gochangco building, along TM Kalaw cor. MY Orosa st., Ermita, Manila. Nearest landmarks to LBS Recruitment Manila are Jollibee Luneta Park, Manila Pavillion and Manila Doctors Hospital. Residents from Manila and nearby areas can take […]
Question: How to get to 2Go Aboitiz Manila? Answer: 2Go Aboitiz main call center office is located in Times Plaza Building, along Taft ave. cor UN avenue, Manila. Residents from Manila and nearby areas can take the LRT-1 to UN station; then take a 3 minute walk towards Times Plaza Building to reach 2Go Aboitiz […]
After passing the recruitment process of a call center company, hirees are further trained before they are admitted to actually work in the company. At this level of application, the hirees are referred to as trainees in which they undergo an intensive and rigorous training before being assigned to actual work. The training period is […]
Question: How to get to 24X7 Communications Manila? Answer: 24X7 Communications has another call center office currently situated in Champ Building, along Anda Circle, Port Area, Manila. Nearest landmarks to 24X7 Communications Manila are Philippine National Red Cross and Simeon de Anda monument. Residents from Caloocan, Manila and nearby areas can easily get to via […]