One Global Contact Center

One Global Contact Center (OGCCI) is a top outsourcing company that specializes in outbound telemarketing which included sales generation, client acquisition, telemarketing, order booking, cross selling and upselling, appointment setting, and surveying catering both business to business and business to customer realms. For a complete customer relations management services, One Global call center also offers […]

Convergys Philippines

With over 30 years of experience on its sleeve, Convergys rises as the top company in the world that specializes in customer management. Convergys Philippines is inimitably focused on aiding companies and innovating ways to increase the merits of their customer relationships and convey reliable customer experiences in multi-channels across the globe. With over 70,000 […]

Teleperformance Philippines Job Openings

Get ready for the BIG League! Start an exciting career with Teleperformance! More exciting positions await you in our Greenfield, Mandaluyong site. Customer Service Technical Support Dayshift Non-Voice Celebrate your achievement! Be part of a company that inspires you to pursue excellence Jump for joy With Teleperformance! get hired at Teleperformance and get a chance […]

Vital Call Center Link

Founded on January 2004, Vital Call Center Link (VCC Link) principally serves as a contact center solutions provider that offers comprehensive human resource solutions to international customer contact companies from the development and setting up of customer service systems and processes, pooling of experienced and qualified manpower supply, and provision of sales and customer service […]

Tips for Call Center Training

Training in call centers is a conventional approach to improving the performance and productivity of the employees and the overall service of the company. It usually involves conducting a needs assessment which determines what training needs to be given, formulating a training plan, implementing the training program and evaluating the training if it has effectively […]

Top Ten reasons Why Work in Call Center

Working in a call center company has its advantages as well as disadvantages depending on the point of view of the working persons. Benefits also can have a positive impact on the part of the agent. But mostly the positive side is the one who outshine. To work as an agent in call Center Company […]

How to get to Advatech Makati?

Question: How to get to Advatech Makati? Answer: Advatech Transcription Philippines main call center office is currently situated in Sogo Hotel building, along EDSA, Guadalupe Nuevo, Makati City. Nearest landmarks to Advatech Makati are KFC and Guadalupe overpass. If you are coming from EDSA, the fastest way to Advatech Makati is via MRT ride to […]

How to get to Vegalink Makati?

Question: How to get to Vegalink Makati? Answer: Vegalink Philippines main call center office is currently located in Guadalupe Commercial Complex, along EDSA, Guadalupe, Makati City. Nearest landmarks to are Jollibee, BDO and Trace College. If you are coming from EDSA, the fastest way to Vegalink Makati is via MRT ride to Guadalupe station; then […]

How to go to Sencor Makati?

Question: How to go to Sencor Makati? Answer: Sencor Philippines main call center office is currently situated in Insular Life building, along Paseo de Roxas corner Ayala avenue, Makati City. Nearest landmarks to Sencor Makati are Yellow Cab, Starbucks, Gerry’s Grill and Ninoy Aquino Monument. If you are coming from EDSA, take a bus ride […]

How to get to Fischer & Partners Makati?

Question: How to get to Fischer & Partners Makati? Answer: Fischer & Partners Philippines main call center recruitment office is currently located in The Ascott Hotel, Ayala Center, Makati City. Nearest landmarks to Fischer Makati are Glorietta 4, Hotel Intercontinental, and Starbucks. If you are coming from EDSA, the fastest way to Fischer & Partners […]

How to get to CCS Call Care Makati?

Question: How to get to CCS Call Care Makati? Answer: CCS Call Care Solutions main call center office is currently located in Centerpoint building, along Chino Roces ave. (Pasong Tamo), Makati City. Nearest landmarks to CCS Call Care Makati are McDonalds Pasong Tamo and Mini Stop convenience store. If you are coming from EDSA, take […]

How to go to CQuadrant Guadalupe?

Question: How to go to CQuadrant Guadalupe? Answer: CQuadrant Philippines main call center office is currently located in Jacinta II building, along EDSA, Guadalupe, Makati City. Nearest landmarks to CQuadrant Guadalupe are Orense st. and MMDA building. Residents from North Area (QC, Caloocan, Cubao) can take get to CQuadrant Guadalupe via bus ride along EDSA […]

Where is iPlus ePLDT Makati?

Question: Where is iPlus ePLDT Makati? Answer: iPlus Intelligent Network ePLDT main call center office is currently located in L.V. Locsin Building, along Ayala cor. Makati Avenue, Makati City. Nearest landmarks to iPlus ePLDT Makati are Manila Peninsula and Makati Shangri-La hotels. If you are coming from EDSA, take a MRT ride to Ayala station; […]

How to go to Assurant Makati?

Question: How to go to Assurant Makati? Answer: Assurant BPO Solutions has a satellite call center office located in Zuellig Building, along Makati avenue corner Paseo de Roxas, Makati City. Nearest landmarks to Assurant Makati are Mandarin Oriental Hotel and Sultan Kudarat Monument. If you are coming from EDSA, the fastest way to Assurant Makati […]

How to get to Acestar Makati?

Question: How to get to Acestar Makati? Answer: Acestar Telecommunication Systems main call center office is currently located in Sunvar Plaza Condominium, along Amorsolo cor. Arnaiz avenue, Makati City. Nearest landmarks to Acestar Systems are Makati Cinema Square and Don Bosco Makati. If you are coming from EDSA, the fastest way to Acestar Makati is […]

How to get to eTrade Makati?

Question: How to get to eTrade Makati? Answer: eTrade Philippines main call center office is situated in Yuchengo Tower 1, inside RCBC Plaza, Ayala avenue, Makati city. Nearest landmarks to eTrade Makati are Aegis building and Makati Medical Center. If you are coming from EDSA, you have 2 options to get to eTrade Makati. First […]

How to get to Aegis Makati?

Question: How to get to Aegis Makati? Answer: Aegis PeopleSupport call center main office is in Makati City. Aegis Makati is strategically located in Aegis PeopleSupport Center, Ayala Avenue, Makati City. Aegis Makati is accessible via MRT ride to Makati Station, then take a jeepney ride along Ayala Avenue, and alight near Makati Medical Center. […]

Top Call Center Training Schools

Being branded as top school for call center training is very much appreciated. It is a plus points or bonus on the part of the schools as well as for the students studying in a top school for call center agent. There is an advantage if graduated in this particular school, because finding a job […]

Call Center Product Training Tips

Product training is critical in the call center industry because agents should be knowledgeable about the products or services that they offer before acting in behalf of the accounts or the company who outsourced for their services. Knowledge of products and services is essential before one can effectively provide technical support or market the product […]

How to pass Call Center Training?

After passing the recruitment process of a call center company, hirees are further trained before they are admitted to actually work in the company. At this level of application, the hirees are referred to as trainees in which they undergo an intensive and rigorous training before being assigned to actual work. The training period is […]