Chowking Call Center

On 2009, the Chowking restaurant, the no. one fast food company that delivers Chinese recipe menu in the Philippines has launched its delivery service unit which is now commonly known as the Chowking Call Center. In collaboration and partnership with Ventus Call Center Company, a subsidiary of the biggest telecommunications provider in the Philippines, the […]

Fast Food Call Centers

With the end objective of providing greater convenience to its customers, many fast food chain restaurants have established their delivery systems through which customers can simply order by calling them and the food will be delivered right into the customer’s doorsteps. Because of this trend, many fast food companies have put up call center services […]

Catch That Elusive Sleep – Quick!

You’ll be surprised – it’s not just your job that affects how you sleep, but also how long takes you to get to your job. If your eyes suddenly felt heavy just by looking at those zzzz’s, it means one thing – ya gotta get some sleep. Seriously. Lack of sleep, according to a British […]

Call Center Agent Retention

Call center agent retention is very important issue in a company. While there may be a steady supply of call center employees available in the market, a high turn over rate in a company is inefficient and costly. It is inefficient because an unstable roster of agents can be damaging to the company. It is […]

Everything Express Philippines

Also known as TwoAnyOne and QuickDelivery, Everything Express Philippines is a world class multi-establishment delivery, take-out, drive-thru, catering and reservation service offering end-to-end solutions to the best restaurants, wine merchants, specialty stores and retailers in the Philippines. Founded by Jin Gonzalez in 2009, Everything Express allows people to order by phone, internet or text from […]

Call Center Management Strategies

Call center management is a very broad subject that can be overwhelming for a professional hands-on supervisor to undertake considering the time constraints. However, there are simpler approaches to call center management that comprehensively covers the different factors crucial for effective customer service delivery. Effective service is comprised mainly by three major components namely effective […]

McDo Call Center

The Mcdo Call Center pertains to the delivery service of McDonalds which was established way back in 2002 that provides deliveries 24/7 in Metro Manila and Metro Cebu. Mcdo Call Center manages the order taking and delivery operations of McDonalds through its 8-MCDO hotline or it’s newly launched online delivery website. Customers can order hot […]

Part Time Jobs in Call Center

Part-time jobs refer to a type of employment in which employee renders less than the average 40 hours a week of a full time job. Part time jobs usually refer to jobs in which workers work 30 or less hours per week or 4 hours a day. Part-time jobs have drastically increased in the last […]

Teletech Philippines

Since telemarketing the niche service of Teletech, it provides a highly competitive financial benefits and incentive package to its sales consultants to recruit and maintain the best in the industry as well as to keep them highly motivated in selling products and services. Teletech call center continues to enlarge its customer database that included a […]

Sitel Philippines

Sitel Philippines BPO Company of the Year! Established in 2000, Sitel Philippines is its largest offshore center service branch constituted by 9 service locations. Its Philippine service centers particularly provide Inbound and outbound sales support, customer service, lead generation and technical support. In particular, Sitel Philippines provides customer acquisition and sales/ marketing; support office services, […]

Top Companies in the Philippines

When it comes to identifying top companies, financial viability, stability, employee satisfaction, service and corporate social responsibility among others are often used as the standard criteria for measuring performance. In lieu of which, following are the top companies in the Philippines. San Miguel Corporation – Famous for its beer product, which has become household name […]

How to go to Sterling Ortigas?

Question: How to go to Sterling Ortigas? Answer: Sterling Global main call center office is located in Raffles building, along Emerald Avenue, Ortigas Center, Pasig City. Residents from Pasig, Cainta and nearby areas can take a jeepney or bus ride going to Robinson’s Galleria and alight at Emerald avenue; then take a 10 minute walk […]

How to go to Rainmaker Shaw?

Question: How to go to Rainmaker Shaw? Answer: Rainmaker Asia has a satellite call center office located in Square building, along Shaw Boulevard (Greenfield District), Mandaluyong City. Residents coming from North (Quezon City, Munoz) and South Area (Pasay, Paranaque) can take a bus or MRT ride to Shaw station; then take a 5 minute walk […]