Advanced Contact Solutions

Among the specialized inbound solutions provided by Advanced Contact Solutions includes financial support services, requests and inquiries handling, Help Desk provision, acquisition of sales, activation of account subscriptions, payment facilitation, reservation assistance, grievance and complaint desk, Order taking, and customer service lines. In terms of outbound solutions on the other hand, ACS Philippines call center conducts […]

Active Contact Network Domestic Contact Center

Active Contact Network Domestic Contact Center is a business process outsourcing firm that specializes in contact services and telemarketing. It is a Philippine-based contact service provider that caters the local market servicing local banks, financial institutions, retailers, telecommunications company and public agencies. One of Active Contact Network major clients included HSBC credit cards in which […]

How to go to Asurion Calamba?

Question: How to get to Asurion Calamba? Answer: Asurion Philippines (Techlog Center Philippines) main call center office is located in Calamba Premiere International Park (CPIP), Brgy. Bating, Calamba Laguna. Residents from Laguna and nearby cities/provinces can easily take a bus or jeepney ride going to Calamba Premiere International Park; then take a 5-10 minute walk […]

How to get to Eastern Telecom Makati?

Question: How to get to Eastern Telecom Makati? Answer: Eastern Telecommunications Philippines main call center office is currently situated in Easter Telecom Plaza building, along Buendia/Gil Puyat avenue, Makati City. Nearest landmarks to Eastern Telecom Makati are Planters Bank building and Land Bank. If you are coming from EDSA, the fastest way to Eastern Telecom […]

24 by 7 Contact Solutions

Established in 2011, 24 by 7 Contact Solutions is a business process outsourcing provider that specializes in telemarketing. More often than not, businesses especially small and medium size enterprises find it difficult to establish and implement a general marketing strategy that will effectively deliver results. 24-7 Contact Solutions was principally organized and designed to address […]

One Global Contact Center

One Global Contact Center (OGCCI) is a top outsourcing company that specializes in outbound telemarketing which included sales generation, client acquisition, telemarketing, order booking, cross selling and upselling, appointment setting, and surveying catering both business to business and business to customer realms. For a complete customer relations management services, One Global call center also offers […]

G3 Telecom Philippines

G3 Telecom is a facilities-based telecommunications reseller in Canada founded in 1999, whose varied network crosses Canada and the United States. It essentially operates modern switching equipment that provides crystal clear quality distance communication between the US, Canada, India, Pakistan, Sri Lanka and the Philippines, among others. The primary service provided by G3 Telecom is […]

C3 Customer Contact Channels

Customer Contact Channels or C3 for short sums up its specific focus: “To build brand value with every call we answer, every email we respond to, and every web visitor that we support”. With over 30 years of diverse and profound experience, C3 Customer Contact Channels has established itself as the most dependable partner in […]

How to get to Motion Telecom Makati?

Question: How to get to Motion Telecom Makati? Answer: Motion Telecom Philippines main call center office is currently located along Yakal st., Makati City, Philippines. Nearest landmark to Motion Telecom Makati is Belton Place Makati Condo. Residents from Manila and nearby areas can take a LRT ride to Vito Cruz; then take a jeepney ride […]

Motion Telecom Philippines

Motion Telecom is renowned telecommunications provider in Australia with especial markets in New Zealand, Hong Kong and USA, where it has International offices. The company offers a broad range of voice, data, web, and mobile services designed to meet the demands of residential/ individual and corporate users. As part of its rapid expansion, Motion Telecom […]

How to Get to Conduit BPO Mandaluyong?

Question: How to Get to Conduit BPO Mandaluyong? Answer: Conduit BPO main call center office is located in Mandaluyong City. Conduit BPO Mandaluyong is strategically located in Globe Telecom 2 building, along Pioneer St., Mandaluyong City. Nearest landmarks to Conduit BPO Mandaluyong are Robinsons Pioneer and Legend Villas. If you are coming from North Area […]

How to go to Ivoline Pioneer?

Question: How to go to Ivoline Pioneer? Answer: Ivoline Philippines main call center office is located in Globe Telecom Plaza, along Pioneer St., Mandaluyong City. Residents coming from North and South Area can take a bus or MRT ride to Boni station; then take a 10 minute walk along Pioneer St. to reach Ivoline Mandaluyong. […]

How to go to Red Core Pioneer?

Question: How to go to Red Core Pioneer? Answer: Red Core IT Solutions main call center office is currently located in Globe Telecom Tower II, along Pioneer st., Mandaluyong City. Nearest landmarks to Red Core Pioneer are Robinsons Forum Pioneer and Legend Villas. Residents from Boni, Kalentong and nearby Mandaluyong Areas can take a jeepney […]

How to get to SPI Global Laguna?

Question: How to get to SPI Global Laguna? Answer: SPI Global has a satellite call center office located in Carmelray Park 2, Calamba, Laguna. Residents from Laguna and other nearby areas can easily take a jeepney ride going to Canlubang; alight at jeepney terminal and ride another jeepney going to CarmelRay Park 2; alight in front […]

Call Metrics in Call Center

Call metrics in call center pertains to the criteria or parameters to monitor and evaluate the level of service quality of an agent or the call center operations in general. Call metrics is synonymous to key performance indicators (KPI’s), which may also differ in the nature of call in the call center company. The Call […]

Pacific Hub Corporation

Pacific Hub Corporation (PacificHub Philippines) is one of the call centers in the Philippines. Pacific Hub Corporation (PacificHub Philippines) – To engage in contact center and other business process outsourcing. Pacific Hub Corporation (PacificHub Philippines) caters various call center operations. Pacific Hub is Filipino-owned BPO company currently considered as the fastest growing multi-channel solutions provider […]

Directory Assistance Account

Directory assistance account refers to the account in a call center company which handles directory enquiries such as finding the address or telephone number of a business entity, organization, government agency or even an individual citizen. It is like a yellow page phone service in which instead of sifting the pages of a the yellow […]

Sykes Philippines

Sykes Philippines specializes in providing excellent customer service, technical support service and support office functions. More than just a company but a family, Sykes Asia Philippines not only focuses on its commitment to its clients but to its people as well as to the community. Sykes Philippines corporate social responsibility particularly in helping underprivileged children […]

How to go to Ascendas Laguna?

Question: How to go to Ascendas Laguna? Answer: Ascendas Philippines main call center office is currently located inside Carmelray Industrial Park II, Calamba, Laguna. Nearest landmarks to Carmelray II Gate are Iglesia ni Cristo and BPI bank. Residents from Batangas, Laguna provinces can take any jeepney/bus ride going to Calamba/Carmelray II; tell the driver to […]

Puff Till You Drop

People smoke for a number of reasons – from emotional to physical, to psychological: It relieves tension and stress, it makes them feel more sophisticated, it makes them think better or gives them alertness in their work. Whatever psychotic or psychosomatic reasons they may have. it’s making the cigarette manufacturers rich. More than 5.5 trillion […]