Call Centers in Dubai

With the advent of the social media revolution and dynamically changing profile of customers in the modern society has initiated the growth of the contact center industry in the Middle East particularly in Dubai. While the industry is still in the nascent stage compared to those in the Philippines and India, contact centers in Dubai […]

VXI Philippines

Vision X Inc. is a primary provider of business process and IT outsourcing services in a wide-range of areas including contact center, software development, quality management, and infrastructure outsourcing. Its headquarter office is in the United States and boast of over ten thousand manpower from around the globe including in China and the Philippines. VXI […]

Destiny Cable Customer Service

Destiny Cable is the second largest cable television subscription service in the Philippines today providing services in the national capital region and other metro areas in the provinces. It is currently known as Global Destiny Cable after it partnered with Global Cable in 2001, which further reinforced and standardized its cable television endeavors. Global Destiny […]

Directory Assistance Account

Directory assistance account refers to the account in a call center company which handles directory enquiries such as finding the address or telephone number of a business entity, organization, government agency or even an individual citizen. It is like a yellow page phone service in which instead of sifting the pages of a the yellow […]

Call Center Spiff

Spiff in the Philippine call center industry can mean two things. First of, a spiff generally pertains to a program aimed to motivate employees through a contest in which prizes or rewards can be won. This is usually applied to sales personnel in order to increase their productivity. The spiff basically would involve identified personnel […]

Intelenet Global Philippines

Intelenet Global Services is a premium business process outsourcing company with over 50 delivery centers and manned by more than 50,000 employees and strategically located globally to provide cost effective solutions and practical solutions to global companies in the UK, USA, Australia and India. Intelenet Global Philippines created its own full-bodied IT infrastructure comprised of […]

Top Call Center Training Schools

Being branded as top school for call center training is very much appreciated. It is a plus points or bonus on the part of the schools as well as for the students studying in a top school for call center agent. There is an advantage if graduated in this particular school, because finding a job […]

ePLDT Ventus

ePLDT Ventus is the former name of SPi CRM, a subsidiary of the Philippine Long Distance Telephone Company (PLDT), the biggest and most dominant telecommunications provider in the Philippines. Founded in 2001, the company operates eight customer contact centers serving Fortune 500 companies in North America and Europe and is manpowered by more than 7,000 […]

WebPros Philippines

WebPros Philippines is part of the Digital Room that caters and supports many different online printing services specifically for the companies that designs different printing jobs and works. In North America, the UPrinting.com, Printrunner.com Youprint.com and Rush printing services.com and the Uprinting .com graded as one of the top 5000 fastest growing companies ever recorded […]

Sun Cellular Customer Service

Sun Cellular is one of the three biggest mobile and wireless telecommunications provider in the Philippines. It was originally known as the Digitel Mobile Philippines, Inc. (DMPI), and was established by Digitel in 2001 Sun Cellular offers a broad array of service innovations including voice, messaging and international roaming services, internet connection among many others. […]

Sample Resume for Call Center Without Experience

Anyone who wanted to apply for a job as a call center agent in a company can do so. Especially if having the skills in speaking the foreign language which is English. Having an experience in the job sometimes not a priority of some companies; because trainings and other exercises can be achieved once pass […]

Logica Philippines

Logica Philippines is a UK-based BPO company that was established in 1996 providing IT and contact services. The service centers in the Philippines is divided into two services namely, Information Technology (IT) and Business Process Outsourcing (BPO) Services. The former involves services that directly relates to information technology including the provision of technical support, systems […]

HSBC Philippines

HSBC Call center is a Global Service Center that particularly caters customers of one of the largest financial world that has been operating in the Philippines for over 132, the Hongkong and Shanghai Banking Corporation or HSBC. It serves HSBC customers from all over the world. HSBC was established in Hongkong on March 1865. HSBC […]

Top 20 Call Centers In The Philippines Revealed

With all the call center companies setting up offices in the Philippines, it is important for us to identify the top 20 call centers today. This can serve as a guide for job seekers and current employees to ensure that they will only render their services to the best in the industry. Let us enumerate […]

BrightPoint Philippines

In 2009 Brightpoint was given recognition as one of the listed FORTUNE 500 Company, and this was named again in the list of this year. In 2007, 2009, 2010, 2011 the company was chosen as one of America’s Most Admired Companies by the prestigious Fortune magazine. The success of Brightpoint Philippines will not be reach […]

NuComm International

NUComm International has an office in the Philippines which is located Ortigas Center, Pasig City Philippines. The basic background of the Nucomm International was a Canadian-based contributor of customer relationship and call center services. It is officially now part of Transcom Worldwide S.A and activates as Transcom Asia. In 1991, the NuComm Chief Executive Officer […]

Vector BPO

Vector BPO, a company that provides full high quality, cost effective contact center service solutions especially catering to small and medium-sized companies. Vector BPO call center provides the same quality, superiority and excellence service that could otherwise be afforded only by giant companies to small and medium sized enterprises. The company is comprised of a […]

C3 Philippines Job Openings

Ring in the New Year with a job you’ll love! ┬áLove to be part of our family! Pioneer Travel account now hiring. 25K Sign-on Bonus for the first 50 hires. Join our Telco account. Pioneer International Airline Account C3 Customer Contact Channel offers Excellent pay and benefits, a superior work culture, and great career opportunities. […]

Hinduja Global Solutions

Hinduja Global Solutions (HGS) developed Customer Contact Center Inc., it is a leading call center company based in the Philippines. In the year of 2006 the HGS assimilated AFFINA LLC, it is a contact center database management and marketing research company, and in 2010 a UK based care line services it is a contact center […]

Telephilippines

Transforming passion into excellence. Telephilippines is an all-Filipino business process outsourcing firm that pioneered all local contact centers in the Philippines. Started in 1996, TelePhilippines is has become the world’s leading provider of outsourced customer relationship management solutions and other contact center services such as customer acquisition, customer care, technical support and debt collection programs. […]