Information: contoh expressions of suggestion

Filipinism vs American Expression

Filipinism is evolved from Filipino localization or acculturation of the English language which resulted to the creation of words, phrases or terms that in some way maybe grammatically incorrect or foreign native English speakers. In short these Filipinisms are colloquial English words and …

Selling Strategies in Outbound Telemarketing

Outbound telemarketing services employ different types of selling strategies used to increase the sales revenues of their clients. Hereunder are the different types of selling that outbound telemarketers usually perform. Upselling is a sales technique whereby a seller encourages a customer to purchase …

Process Improvement in Call Center

All companies must continually improve itself to maintain competitiveness. In the same manner, call center companies must continuously improve its business operations or processes to attain greater efficiency, provide better service or essentially remain competitive against its competitors. But how exactly will call …

Call Center Etiquette

Phone etiquette is at the core of the call center etiquette which is constituted by conventional code of polite behavior accepted in society or expected among members of the call center profession. In the call center industry, communications are purely verbal. The two …