Telephone Conversation Tips for Customers and Buyers

One of the secrets in a good conversation is how well you listen and speaks to each other. Because talking without listening sometimes may lead to miscommunication. When it comes to telephone conversation there are some tips for the customers and buyers. These tips include the listen and speak. Based on the EnglishClub.com the listen […]

What is Contoh Percakapan in Call Center?

“Contoh Percakapan” is a Bahasa Indonesia term which literally translates to “example conversation”. Contoh is example while Percakapan is conversation. In the call center industry, “Contoh Percakapan” essentially refers to an example dialogue between an agent and a customer. Many agents especially newbies look for a Contoh Percakapan so that they would have an idea […]

How to get to HRMall Fort Bonifacio?

Question: How to get to HRMall Fort Bonifacio? Answer: HRMall Philippines main call center office is currently located in Market! Market! inside Fort Bonifacio Global City, Taguig. Nearest landmark to HRMall Fort Bonifacio is Serendra Condominium. Residents from Pasig and nearby areas can take a FX taxi going to Fort Bonifacio and alight at Market! […]

How to go to R365P Fort Bonifacio?

Question: How to go to R365P Fort Bonifacio? Answer: R365P Philippines main call center office is currently located in Market! Market! Mall, inside Bonifacio Global City, Taguig. Nearest landmark to R365P Fort Bonifacio is Serendra condo. If you are coming from EDSA, take a MRT ride to Ayala station; walk towards McKinley and take a […]

How to get to Allsec Taguig?

Question: How to get to Allsec Taguig? Answer: Allsec Technologies Philippines main call center office is currently situated in Market! Market!, inside Bonifacio Global City, Taguig. Nearest landmark to Allsec Taguig is Serendra condominium. Residents from Manila and nearby areas can take a LRT ride to Buendia station; then take a jeepney ride going to […]

KeySquare Philippines

Founded as Pilipinas International Marketing Services, Inc. on 1999, KeySquare Philippines is a pioneer in the BPO company that provides consumer and telecommunication products and services primarily to Filipinos and other English speaking aliens based in Japan. It served as a principal partner of IPS Inc., a Japanese telecom company that operated as a channel […]

How to go to Infosys BPO Taguig?

Question: How to go to Infosys BPO Taguig? Answer: Infosys BPO has a satellite call center office currently located in Market! Market!, Bonifacio Global City, Taguig City. Fastest way to get to Infosys Taguig is via MRT ride to Ayala station, then take a walk towards McKinley avenue, and ride a jeep/fx going to Market […]

How to get to Harte Hanks Fort?

Question: How to get to Harte Hanks Fort? Answer: Harte Hanks Philippines main call center office is currently located in Market! Market!, Fort Bonifacio, Global City. Residents from Pasig, Cainta, Pateros, Taguig can take a FX taxi ride going to Fort Bonifacio and alight at Market! Market! terminal; take a 3-5 minute walk to reach […]

LarvenTech Philippines

Online business solutions for a changing tomorrow, LarvenTech is a Software Development and Online Marketing Company that helps companies get empowered over their extant needs of several high-traffic, high-volume Internet businesses. Using concept to market development, LarvenTech Philippines provides short time-to-market dynamic business ideas that aims in transforming business to sustainable profit centers. Composed by […]

Call Center Conversation Script

A call center conversation would be the last thing a call center agent would have wanted to hear day in or day out or should we say night in or night out. But for the benefit of those interested in knowing what its like to hear a typical call center conversation scripts, here under are […]

How to get to Amicassa Taguig?

Question: How to get to Amicassa Taguig? Answer: Amicassa call center main office is in Fort Bonifacio. Amicassa Taguig is currently located in Market! Market! in Fort Bonifacio, Taguig. If you are coming from north area (Quezon City, Fairview, Caloocan), take the MRT ride to Guadalupe station, then take another jeepney ride going to Fort […]

KMC MAG Group

KMC MAG Group, Inc. is a flourishing winning real estate services firm founded on March 2009 by Greg Kittelson, Michael McCullough and Amanda Carpo, from where the initial KMC was derived. KMC MAG Philippines offers a broad range of services including Tenant Representation, Project Marketing, Capital Markets, Consulting and Research, Offshoring Corporate Services, Asset Management […]

PriMetrica Asia Pacific

Established in in 2002, Primetrica is a California based market research company that delivers market intelligence, analytics, and strategic consultancy. It offers a set of analytic services including basic descriptive studies and metrics as well as forecast modeling. PriMetrica Asia Pacific releases authoritative reports on international networks, traffic flows, and pricing and monitors physical environment […]

Sample Conversation in Call Center

The conversation in a call center is precisely the service provided of a contact center. Depending on the nature of the call or service, these conversations can vary greatly in terms of content and approach. Hereunder are samples of typical conversations for an inbound, outbound, and directory assistance service. Inbound Call Agent: Thank you for […]

Disadvantages of Customer Retention

While companies normally aim to establish strong relations with customers and achieve customer retention, they also recognized that there are also disadvantages in customer retention as follows: Old market. Maintaining a customer database is a must. However, there should be a continued endeavor to create or find new market else market will be saturated and […]

How to go to Telus Taguig?

Question: How to go to Telus Taguig? Answer: Telus call center has expanded operations in Taguig City. Telus Taguig is currently located in Market! Market! Fort Bonifacio, Taguig. If you are coming from EDSA, just take an MRT ride to Ayala Station, then walk towards McKinley Road, then take a jeepney ride to reach Telus […]

How to go to HSBC Fort Bonifacio?

Question: How to go to HSBC Fort Bonifacio? Answer: HSBC Global Resourcing has a satellite call center office currently located in HSBC Centre, along 5th Avenue, Fort Bonifacio Global City. Nearest landmarks to HSBC Fort Bonifacio are St. Luke’s Global City and Autostrada. If you are coming from EDSA, take a bus or MRT ride […]

How to get to Amtec Global Taguig?

Question: How to get to Amtec Global Taguig? Answer: Amtec Global Solutions main call center recruitment office is currently located in Picadilly Star building, along 4th ave. corner 27th street, Bonifacio Global City, Taguig. Nearest landmarks to Amtec Global Taguig are China Bank and Seattle’s Best coffee. Residents from Pateros, Taguig and nearby areas can […]

Hit Rate Solutions

Hit Rate Solutions is a US-based call center company that caters small and medium-sized businesses to optimize their operational costs, improve business performance and expand their market. The company was founded with the objective of assisting businesses avail the true benefits of outsourcing by reducing labor costs and spurring market growth without need for additional […]

Scopeworks Asia

Scopeworks Asia is a first Philippine-based company that gives its dedication and providing timely, precise, high quality, and cost-effective transcription, that edits, proofreads, audio text conversation and data conversation services. It is the leader in the Philippines when it comes to their services the first in the country and in Asia Pacific region. Scopeworks Asia […]