Convergys Philippines

With over 30 years of experience on its sleeve, Convergys rises as the top company in the world that specializes in customer management. Convergys Philippines is inimitably focused on aiding companies and innovating ways to increase the merits of their customer relationships and convey reliable customer experiences in multi-channels across the globe. With over 70,000 […]

Advanced Contact Solutions

Among the specialized inbound solutions provided by Advanced Contact Solutions includes financial support services, requests and inquiries handling, Help Desk provision, acquisition of sales, activation of account subscriptions, payment facilitation, reservation assistance, grievance and complaint desk, Order taking, and customer service lines. In terms of outbound solutions on the other hand, Advanced Contact Solutions call […]

24 by 7 Contact Solutions

Established in 2011, 24 by 7 Contact Solutions is a business process outsourcing provider that specializes in telemarketing. More often than not, businesses especially small and medium size enterprises find it difficult to establish and implement a general marketing strategy that will effectively deliver results. 24-7 Contact Solutions was principally organized and designed to address […]

Active Contact Network Domestic Contact Center

Active Contact Network Domestic Contact Center is a business process outsourcing firm that specializes in contact services and telemarketing. It is a Philippine-based contact service provider that caters the local market servicing local banks, financial institutions, retailers, telecommunications company and public agencies. One of Active Contact Network major clients included HSBC credit cards in which […]

How to get to Convergys Baguio?

Question: How to get to Convergys Baguio? Answer: Convergys Philippines has a satellite call center office located in Baguio Technohub, Ordonio Drive, Camp john Hay, Baguio City. Residents from Baguio can easily get to Convergys Baguio via jeepney or taxi ride going to Camp John Hay; then take a 15 minute walk to along Ordonio […]

How to go to Convergys Makati?

Question: How to get to Convergys Makati? Answer: Convergys Philippines call center main office is located in Ayala, Makati City. Convergys also has 4 more satellite offices scattered in Makati City. Convergys Makati main is currently located in Convergys Building, Salcedo cor. Ayala Avenue. Convergys PBCom is located in PBCom tower along ayala. Convergys Enterprise […]

Contact Center Association of the Philippines

The Contact Center Association of the Philippines (CCAP) is the official organization of call center companies in the Philippines that aims to promote the Philippines as the top destination for outsourcing contact center services and formulate professional standards and practices to ensure superior and world class quality services. CCAP is engaged in organizing learning, trading […]

How to get to Lexis Nexis Technohub?

Question: How to get to Lexis Nexis Technohub? Answer: LexisNexis Philippines main call center office is located in UP-Ayalaland Technohub, along Commonwealth avenue, Quezon City. North Area Residents (QC, Monumento, Munoz) can take a bus ride along EDSA and alight at Quezon Avenue or East Avenue/GMA-Kamuning; then take a jeepney bound to Fairview and alight […]

How to get to HSBC Technohub?

Question: How to get to HSBC Technohub? Answer: HSBC Philippines has a satellite call center office located in HSBC Building C1, inside UP Ayala Technohub, Commonwealth ave., Quezon City. Nearest landmarks to HSBC Technohub are Asian Institute of Tourism and UP Archery Range. Residents from Fairview, Novaliches and nearby areas can take a jeepney/bus ride […]

How to go to Affinity Express Technohub?

Question: How to go to Affinity Express Technohub? Answer: Affinity Express Philippines main call center office is currently located in Delta Building, inside UP-Ayalaland TechnoHub, Diliman, Quezon City. Nearest landmarks to Affinity Express Technohub are Cafe Breton and YellowCab Pizza. Residents from Fairview, Novaliches and nearby QC areas can easily get to via bus or […]

Convergys Portal

The Convergys Portal is a web portal exclusive for Convergys‘ employees, which serves as a gateway for employees to have access to certain human resource services which employees needed to transact with their employer. This provides employees access to their individual profile and a range of HR services which they can apply for online such […]

How to go to IBM Technohub?

Question: How to go to IBM Technohub? Answer: IBM Philippines has a satellite call center office located in Bldg F inside UP-Ayala Technohub, Quezon City. Residents from Quezon City and nearby areas can easily get to via bus, jeepney or FX taxi ride going to Philcoa/Fairview; alight at PhilCoa and take a 5-10 minute walk […]

How to go to Manulife UP Technohub?

Question: How to go to Manulife UP Technohub? Answer: Manulife Business Processing Services main call center office is currently located in Manulife Building, inside UP Ayalaland Technology Park, Commonwealth ave., Quezon City. Nearest landmarks Manulife UP Technohub to are New Era University and PhilCoa. Residents from Quezon City can take any jeepney or bus ride […]

How to go to Convergys Eastwood-Libis?

Question: How to go to Convergys Eastwood-Libis? Answer: Convergys Philippines has a call center office located in MDC 100 Building along Eastwood Avenue, Eastwood-libis, quezon city. Nearest landmark to Convergys Libis is Citibank building (fronting MDC building). North area residents (Quezon City, Munoz) & South Area residents (Pasay) can take a bus or MRT ride […]

West Contact Services

At West Contact Services, clients are afforded cutting edge technology. West call center also conducts intensive research to ensure the development of the perfect solutions that fits a client in their respective industry. West Contact Services provides up to date reporting mechanism to ensure its clients of complete transparency and monitoring of customer interactions. West […]

How to go to Active Contact Network?

Question: How to go to Active Contact Network? Answer: Active Contact Network Domestic Contact Center main office is situated in Culmat building, along E. Rodriguez Sr. Ave., Quezon City. Nearest landmarks to Active Contact Network Quezon City are Petron Gas Station and Stone House Bed and Breakfast. Residents from Cubao and nearby QC areas can […]

5 Tips To Make Your Contact Center Multi-Skilled

Enabling the multi-skills within the premises of the contact center is a must policy in 2013. As the customers, turning themselves into multi-taskers with the use of advanced technologies, so contact centers too must change their approach and instill multi-skilling abilities in them. If you want to improve the efficiency of the contact center, then […]

Convergys Philippines Job Openings

Ignite Change. Telstra, Australia’s largest telecommunications company in partnership with Convergys, the premier BPO company in the Philippines invites you to make a difference. Come and join our expanding Aussie family. As we grow, so too will your opportunities. enjoy stability and a long fulfilling career – one with rewards and recognition for the great […]

How to go to Convergys Bacolod?

Question: How to go to Convergys Bacolod? Answer: Convergys Philippines has a satellite call center office located in Two San Parq along Lacson St., Bacolod City. Residents from Bacolod can take a jeepney ride going to Robinsons Place Bacolod; alight at Sta. Clara ave and take a 5 minute walk to reach Convergys Bacolod. Nearby […]

Noda Contact Center

Interaction Platforms. Noda is a developer of contact software solutions such as service desk, call center, document management, inventory, sales management among others. Originally known as Naumen trademark, Noda was founded in 2001 in Russia when it developed VoIP solution based on H.323 protocol for handling a large number of telephone calls. Noda Contact Center […]