Convergys Philippines

With over 30 years of experience on its sleeve, Convergys rises as the top company in the world that specializes in customer management. Convergys Philippines is inimitably focused on aiding companies and innovating ways to increase the merits of their customer relationships and convey reliable customer experiences in multi-channels across the globe. With over 70,000 […]

Advanced Contact Solutions

Among the specialized inbound solutions provided by Advanced Contact Solutions includes financial support services, requests and inquiries handling, Help Desk provision, acquisition of sales, activation of account subscriptions, payment facilitation, reservation assistance, grievance and complaint desk, Order taking, and customer service lines. In terms of outbound solutions on the other hand, Advanced Contact Solutions call […]

24 by 7 Contact Solutions

Established in 2011, 24 by 7 Contact Solutions is a business process outsourcing provider that specializes in telemarketing. More often than not, businesses especially small and medium size enterprises find it difficult to establish and implement a general marketing strategy that will effectively deliver results. 24-7 Contact Solutions was principally organized and designed to address […]

Active Contact Network Domestic Contact Center

Active Contact Network Domestic Contact Center is a business process outsourcing firm that specializes in contact services and telemarketing. It is a Philippine-based contact service provider that caters the local market servicing local banks, financial institutions, retailers, telecommunications company and public agencies. One of Active Contact Network major clients included HSBC credit cards in which […]

How to go to Convergys Makati?

Question: How to get to Convergys Makati? Answer: Convergys Philippines call center main office is located in Ayala, Makati City. Convergys also has 4 more satellite offices scattered in Makati City. Convergys Makati main is currently located in Convergys Building, Salcedo cor. Ayala Avenue. Convergys PBCom is located in PBCom tower along ayala. Convergys Enterprise […]

Contact Center Association of the Philippines

The Contact Center Association of the Philippines (CCAP) is the official organization of call center companies in the Philippines that aims to promote the Philippines as the top destination for outsourcing contact center services and formulate professional standards and practices to ensure superior and world class quality services. CCAP is engaged in organizing learning, trading […]

How to go to Convergys Eastwood-Libis?

Question: How to go to Convergys Eastwood-Libis? Answer: Convergys Philippines has a call center office located in MDC 100 Building along Eastwood Avenue, Eastwood-libis, quezon city. Nearest landmark to Convergys Libis is Citibank building (fronting MDC building). North area residents (Quezon City, Munoz) & South Area residents (Pasay) can take a bus or MRT ride […]

5 Tips To Make Your Contact Center Multi-Skilled

Enabling the multi-skills within the premises of the contact center is a must policy in 2013. As the customers, turning themselves into multi-taskers with the use of advanced technologies, so contact centers too must change their approach and instill multi-skilling abilities in them. If you want to improve the efficiency of the contact center, then […]

How to go to Active Contact Network?

Question: How to go to Active Contact Network? Answer: Active Contact Network Domestic Contact Center main office is situated in Culmat building, along E. Rodriguez Sr. Ave., Quezon City. Nearest landmarks to Active Contact Network Quezon City are Petron Gas Station and Stone House Bed and Breakfast. Residents from Cubao and nearby QC areas can […]

How to go to Convergys Bacolod?

Question: How to go to Convergys Bacolod? Answer: Convergys Philippines has a satellite call center office located in Two San Parq along Lacson St., Bacolod City. Residents from Bacolod can take a jeepney ride going to Robinsons Place Bacolod; alight at Sta. Clara ave and take a 5 minute walk to reach Convergys Bacolod. Nearby […]

How to go to Convergys Alabang?

Question: How to go to Convergys Alabang? Answer: Convergys Philippines, one of the biggest call centers in the Philippines, has an office in Alabang Muntinlupa. Convergys Alabang is currently located in Northgate Cyberzone. Convergys Alabang is perfect for Las Pinas & muntinlupa residents as it is just a jeepney ride along Alabang-Zapote road. If you […]

How to go to Convergys San Lazaro?

Question: How to go to Convergys San Lazaro? Answer: Convergys Philippines has a satellite call center office located in Vertex One Building, along F. Yuseco St., San Lazaro, Manila. Convergys is just located at the back of SM San Lazaro. Residents from North Area (Caloocan, Monumento), Manila and nearby areas can take the LRT-1 ride […]

How to get to Convergys Nuvali?

Question: How to get to Convergys Nuvali? Answer: Convergys call center has opened their new office in Sta. Rosa Laguna. Convergys Nuvali is strategically located for Laguna residents. Nuvali, an Ayala property, is primed to be the next call center hub of the Philippines. Residents from Laguna and nearby areas can take a jeepney ride […]

How to go to Convergys Cebu?

Question: How to go to Convergys Cebu? Answer: Convergys Philippines has a satellite call center office located in I2 & I3 Building, Asiatown IT Park, Cebu City. Residents from Cebu and nearby areas can take a jeepney route 17B or 17C going to Lahug IT Park and alight in front of I2 or I3 Building; […]

How to get to 24 by 7 Contact Solutions QC?

Question: How to get to 24 by 7 Contact Solutions QC? Answer: 24 by 7 Contact Solutions call center main office is in Quezon City. 24 by 7 Contact Solutions QC is currently located in Thompson’s Square, along Tomas Morato, Quezon City. Nearest landmark to 24 by 7 Contact Solutions QC is McDonalds. 24 by […]

Convergys Portal

The Convergys Portal is a web portal exclusive for Convergys‘ employees, which serves as a gateway for employees to have access to certain human resource services which employees needed to transact with their employer. This provides employees access to their individual profile and a range of HR services which they can apply for online such […]

Convergys Philippines Job Openings

Ignite Change. Telstra, Australia’s largest telecommunications company in partnership with Convergys, the premier BPO company in the Philippines invites you to make a difference. Come and join our expanding Aussie family. As we grow, so too will your opportunities. enjoy stability and a long fulfilling career – one with rewards and recognition for the great […]

How to get to Convergys Festival Mall?

Question: How to get to Convergys Festival Mall? Answer: Convergys Philippines has a satellite call center office (recruitment hub) located inside Festival Mall, Alabang, Muntinlupa. Residents from Las Pinas and nearby areas can easily take a jeepney/FX ride along Alabang-Zapote rd and alight near jeepney terminal; take a 5-10 minute walk to reach Convergys Festival […]

How to get to Convergys Ortigas?

Question: How to get to Convergys Ortigas? Answer:Convergys call center has a satellite office in Pasig City. Convergys Ortigas is currently located in Robinsons Equitable building, ortigas center, Pasig. If you are coming from EDSA, just take the MRT ride to ortigas station, then take a 15-minute walk going towards Robinsons Galleria, Equitable Tower is […]

How to go to Convergys Commonwealth?

Question: How to go to Convergys Commonwealth? Answer: Convergys call center has a satellite office in quezon City. Convergys Commonwealth is currently located in Batasan Hills, quezon city. If you are coming from EDSA, take the MRT ride to Kamuning station, then take another jeepney or bus ride going to Fairview/Lagro to reach Convergys commonwealth. […]