Convergys Philippines

With over 30 years of experience on its sleeve, Convergys rises as the top company in the world that specializes in customer management. Convergys Philippines is inimitably focused on aiding companies and innovating ways to increase the merits of their customer relationships and convey reliable customer experiences in multi-channels across the globe. With over 70,000 […]

Tips on Phone Interviews

Many companies conduct initial phone interviews as part of its initial screening process to help save time and effort in doing interviews at the office as well as help applicants save their time and effort in going to the office and getting rejected immediately. In the call center industry, this also helps the HR to […]

How to go to Convergys Makati?

Question: How to get to Convergys Makati? Answer: Convergys Philippines call center main office is located in Ayala, Makati City. Convergys also has 4 more satellite offices scattered in Makati City. Convergys Makati main is currently located in Convergys Building, Salcedo cor. Ayala Avenue. Convergys PBCom is located in PBCom tower along ayala. Convergys Enterprise […]

Teletech Philippines

Since telemarketing the niche service of Teletech, it provides a highly competitive financial benefits and incentive package to its sales consultants to recruit and maintain the best in the industry as well as to keep them highly motivated in selling products and services. Teletech call center continues to enlarge its customer database that included a […]

PriMetrica Asia Pacific

Established in in 2002, Primetrica is a California based market research company that delivers market intelligence, analytics, and strategic consultancy. It offers a set of analytic services including basic descriptive studies and metrics as well as forecast modeling. PriMetrica Asia Pacific releases authoritative reports on international networks, traffic flows, and pricing and monitors physical environment […]

Access Direct Teksolutions

Access Direct Teksolutions, Inc. is a vibrant online business process outsourcing company that provides mortgage leads, refinance leads and debt consolidation leads in order provide clients with competent, readily available mortgage loan or debt consolidation needs. This basically means sourcing potential borrowers or customers for a mortgage loan, that undergo strict selection and screening guidelines […]

How to go to Convergys Eastwood-Libis?

Question: How to go to Convergys Eastwood-Libis? Answer: Convergys Philippines has a call center office located in MDC 100 Building along Eastwood Avenue, Eastwood-libis, quezon city. Nearest landmark to Convergys Libis is Citibank building (fronting MDC building). North area residents (Quezon City, Munoz) & South Area residents (Pasay) can take a bus or MRT ride […]

Convergys Portal

The Convergys Portal is a web portal exclusive for Convergys‘ employees, which serves as a gateway for employees to have access to certain human resource services which employees needed to transact with their employer. This provides employees access to their individual profile and a range of HR services which they can apply for online such […]

How to go to Access Direct Cebu?

Question: How to go to Access Direct Cebu? Answer: Access Direct Teksolutions main call center office is currently located in Bayantel Telecommunications building, along Sikatuna-Jakosalem intersection, Cebu City. Nearest landmarks to Access Direct Cebu are Zapatera Barangay Hall and Amway Business Center. Residents from Cebu can easily reach Access Direct Cebu via jeepney ride route […]

Call Metrics in Call Center

Call metrics in call center pertains to the criteria or parameters to monitor and evaluate the level of service quality of an agent or the call center operations in general. Call metrics is synonymous to key performance indicators (KPI’s), which may also differ in the nature of call in the call center company. The Call […]

How to go to Convergys Bacolod?

Question: How to go to Convergys Bacolod? Answer: Convergys Philippines has a satellite call center office located in Two San Parq along Lacson St., Bacolod City. Residents from Bacolod can take a jeepney ride going to Robinsons Place Bacolod; alight at Sta. Clara ave and take a 5 minute walk to reach Convergys Bacolod. Nearby […]

Sykes Philippines

Sykes Philippines specializes in providing excellent customer service, technical support service and support office functions. More than just a company but a family, Sykes Asia Philippines not only focuses on its commitment to its clients but to its people as well as to the community. Sykes Philippines corporate social responsibility particularly in helping underprivileged children […]

How to go to Convergys Cebu?

Question: How to go to Convergys Cebu? Answer: Convergys Philippines has a satellite call center office located in I2 & I3 Building, Asiatown IT Park, Cebu City. Residents from Cebu and nearby areas can take a jeepney route 17B or 17C going to Lahug IT Park and alight in front of I2 or I3 Building; […]

How to go to Convergys Alabang?

Question: How to go to Convergys Alabang? Answer: Convergys Philippines, one of the biggest call centers in the Philippines, has an office in Alabang Muntinlupa. Convergys Alabang is currently located in Northgate Cyberzone. Convergys Alabang is perfect for Las Pinas & muntinlupa residents as it is just a jeepney ride along Alabang-Zapote road. If you […]

How to get to Convergys Nuvali?

Question: How to get to Convergys Nuvali? Answer: Convergys call center has opened their new office in Sta. Rosa Laguna. Convergys Nuvali is strategically located for Laguna residents. Nuvali, an Ayala property, is primed to be the next call center hub of the Philippines. Residents from Laguna and nearby areas can take a jeepney ride […]

How to go to Convergys San Lazaro?

Question: How to go to Convergys San Lazaro? Answer: Convergys Philippines has a satellite call center office located in Vertex One Building, along F. Yuseco St., San Lazaro, Manila. Convergys is just located at the back of SM San Lazaro. Residents from North Area (Caloocan, Monumento), Manila and nearby areas can take the LRT-1 ride […]

One Outsource Direct Corporation

Our Client’s success is our success. This is the mantra that emphasizes the oneness of One Outsource Direct Corporation with its business partners. One Outsource Direct Corporation is the business partner of choice for a company’s call center and business process outsourcing needs. One Outsource Direct Philippines provides the best outsourcing services delivered beyond what […]

Stellar Global Solutions Philippines

The voice behind the leading international brands of the world, Stellar Global Solutions Philippines is the no. 1 partner in customer relationship management provided no less than the leading experts in the field of CRM. Stellar Global Solutions Philippines is about the people and for the people operating in a three way close partnership with […]

How to get to Convergys Ortigas?

Question: How to get to Convergys Ortigas? Answer:Convergys call center has a satellite office in Pasig City. Convergys Ortigas is currently located in Robinsons Equitable building, ortigas center, Pasig. If you are coming from EDSA, just take the MRT ride to ortigas station, then take a 15-minute walk going towards Robinsons Galleria, Equitable Tower is […]

How to go to Convergys Commonwealth?

Question: How to go to Convergys Commonwealth? Answer: Convergys call center has a satellite office in quezon City. Convergys Commonwealth is currently located in Batasan Hills, quezon city. If you are coming from EDSA, take the MRT ride to Kamuning station, then take another jeepney or bus ride going to Fairview/Lagro to reach Convergys commonwealth. […]