Information: dialog expressing of suggestion

Selling Strategies in Outbound Telemarketing

Outbound telemarketing services employ different types of selling strategies used to increase the sales revenues of their clients. Hereunder are the different types of selling that outbound telemarketers usually perform. Upselling is a sales technique whereby a seller encourages a customer to purchase …

Teleperformance Philippines

Founded since 1978 and currently with over a 120,000 employees in 200+ service centers in 50 countries around the world, Teleperformance is one of the largest BPO companies in the world that provides services in 66 different languages for major international companies across …

Process Improvement in Call Center

All companies must continually improve itself to maintain competitiveness. In the same manner, call center companies must continuously improve its business operations or processes to attain greater efficiency, provide better service or essentially remain competitive against its competitors. But how exactly will call …