Information: dialog expressing of suggestion

Selling Strategies in Outbound Telemarketing

Outbound telemarketing services employ different types of selling strategies used to increase the sales revenues of their clients. Hereunder are the different types of selling that outbound telemarketers usually perform. Upselling is a sales technique whereby a seller encourages a customer to purchase …

Process Improvement in Call Center

All companies must continually improve itself to maintain competitiveness. In the same manner, call center companies must continuously improve its business operations or processes to attain greater efficiency, provide better service or essentially remain competitive against its competitors. But how exactly will call …