How to sound Convincing in an Outbound?

Call center jobs specifically outbound calling become successful and sound convincing has a number of ingredients needed. To strengthen the marketing business, one has to have a sales technique or strategy. Try to be warm and specific. Being convincing and believable to the customers will give an impact on the customers. Telephone marketing proven the […]

The Art of Cold Calling

Cold calling is an extreme sport. It refers to the calling of someone by someone who are total strangers to each other. The cold call is the first time one speaks with each other, which is a common strategy in marketing. Cold calling is really difficult. It is already complicated to talk to someone who […]

Upsell Spiels in Call Center

Upselling is a sales process or strategy in which a seller introduces and persuades the client to purchase more expensive products or items by initiating add-ons or upgrades with the end objective of generating a more gainful sale. Upselling often involves promoting more cost-effective or beneficial products or services to the customer or merely providing […]

Financial Account Spiels for Call Center

Agents selling financial services and products heavily reply on prospecting sales spiels designed to help one get a new prospect and a new customer. Spiels pertain to a memorized speech by an agent use to initiate a conversation, greet clients and influence customers. Similar to a salesman, the spiel of an agent is intended to […]

Boost Sales in Call Center

One of the most important critical services that are often outsourced in contact centers is the marketing and sales functions of the company. In the call center industry, this is usually referred to as outbound calls as oppose to inbound calls, in which agents proactively call prospective customers to sell a service or a products […]

Engaging Customer Through Chat

Communication is the social adhesive that starts, builds and strengthens relationship. There is no other way one can be friends with a stranger except through communication, either verbally or through actions. In the same vein, engaging customers in a dialogue is the best way for building customer relations especially in the case of cold calling […]

How to pass Call Center Training?

After passing the recruitment process of a call center company, hirees are further trained before they are admitted to actually work in the company. At this level of application, the hirees are referred to as trainees in which they undergo an intensive and rigorous training before being assigned to actual work. The training period is […]

Garrett & Talon Philippines

Garrett & Talon Inc. in the Philippines is an in-house BPO company that provides a broad range of customer support services to the customers of “JustFlowers”, a world renowned flower delivery company that operates across the 50 states of America and around the world since 1996. JustFlowers is a premium flower retailer that specializes in […]

Technion Communications

The Technion Communications is one of the most prestigious companies when it comes to Business Process Outsourcing (BPO) business. Technion Communications is one of the new leading marketing communications companies that influence the power of database marketing together with the efficiency of using the Telemarketing and the internet for sales and customer services in this […]