Customer Satisfaction Spiels

Spiels are scripts of customer service representatives that are used to manage, deliver and express quality service to customers. In the call center industry where services are principally delivered through verbal communications, spiels are a source of customer satisfaction, which in turn reveals if customer needs are fulfilled or successfully addressed. While spiels are customarily […]

Paragon International Customer Care

Paragon International Customer Care, Ltd. Is an international business process outsourcing company specializes in providing cutting edge and value-added customer care services to companies around the globe. As its name implies, Paragon international aims of setting the global standard when it comes to customer service. Paragon International Philippines business philosophy is deeply rooted on sturdy, […]

IBM Global Philippines

Among IBM call center business solutions included business analytics and optimization, intelligence in business, process management, cloud computing and IT connectivity and integration. In terms of business management, IBM Global Philippines provides content, data, cost, disaster, distribution management as well as energy efficiency and Enterprise application integration. With the delivery of its IT solutions, IBM […]

Customer Service Standards

Customer service refers to that totality or a series of services provided to a customer before, during and after a purchase aimed to enhance customer satisfaction. Customer service standards refer to the benchmark or model by customer service should be facilitated. Every company has the right to establish its own standards for customer service. These […]

Engaging Customer Through Chat

Communication is the social adhesive that starts, builds and strengthens relationship. There is no other way one can be friends with a stranger except through communication, either verbally or through actions. In the same vein, engaging customers in a dialogue is the best way for building customer relations especially in the case of cold calling […]

Interface Techno-Phil

The Interface Techno Philippines is the premier call center sales and marketing service provider in the country today. The company promotes business excellence by means of customer satisfaction and customer related services that truly deserve their client. The Interface Techno Philippines practices applications and services that focused to raise and upgrade the productivity at the […]

Asia Premier One Source

Established in 2007 Asia Premier One Source (APOS) provides a broad array of call center services designed to help company produce, nurture and enhance their most precious asset – customer relationships, upon which sales are generated and brands are born. Using the most advanced telecommunications and call center technologies powered by StrataSoft, Asia Premier One […]

Tips on Customer Retention

To maintain the customers in a particular business has many strategies and techniques to be considered. Tips on how to retain the costumers to stay connected and loyal in the business must provide additional patient in dealing with them. To maintain the attraction and retaining clients is very important to the achievement of any business. […]

Advanced Contact Solutions

Among the specialized inbound solutions provided by Advanced Contact Solutions includes financial support services, requests and inquiries handling, Help Desk provision, acquisition of sales, activation of account subscriptions, payment facilitation, reservation assistance, grievance and complaint desk, Order taking, and customer service lines. In terms of outbound solutions on the other hand, Advanced Contact Solutions call […]

Omniglobe International

Omniglobe International is an international BPO company that specializes in multifaceted back office support services for the legal, telecommunications and financial services. Availing of these services will approximately reduce its client’s cost by as much as 50%. What makes Omniglobe Philippines distinct from other outsourcing companies is its ability to control its field expertise and […]

Acquire Philippines Job Openings

Customer Service Reinvented. Upholding a Culture of Ownership. Simply Authenticity. Be Part of Our Outbound Sales Dayshift Team. Join us now for a prosperous 2013! Now Hiring: Inbound Sales Outbound Sales Customer Service Technical Support Directory Assistance Day and Night Shift Positions available Are you a Top Seller? Come join Acquire Philippines Outbound Sales Team. […]

Technocall Philippines

TechnoCall Corporation is a business process outsourcing/contact center solutions firm that provide world class business IT solutions to firms especially from Canada, UK and Australia. Its corporate name is reflective of its mission to deliver exceptional customer contact services through state of the art technology in a VOIP-based on-demand contact center solution. Technocall Philippines envisions […]

BPO TeleQuest

We perform. We deliver. BPO TeleQuest is business process outsourcing firm founded on 2012 that specializes in contact service and customer relationship management services. BPO TeleQuest Philippines is comprised of an experienced team of committed and professional BPO agents that delivers its services in specialized telemarketing, lifestyle research and web consultancy. BPO TeleQuest provides outbound […]

Call Design Philippines

Founded in 1999, Call Design is a business process outsourcing firm that assists companies in the implementation of an effective Workforce Optimization strategy through software solutions, consultancy, training and support. Workforce Optimization involves the collection of data and information to help improve processes and staff performance for the end objective of increasing customer satisfaction. Call […]

Netcast BPO

A new kind of BPO partnership. Netcast BPO is business process outsourcing firm with expertise in areas of technology, client management and operational delivery. The company mixes the best talent, the best technology and over 100 years of experience facilitating sales delivery, expending satisfactory customer service, advancing cost effectiveness in contact management and customized software […]

Credit Card Application for Call Center Agents

A credit card is a payment card that its owner can use to purchase products and services without having cash and on credit. The card entitles its owner a line of credit one can use to pay a merchant or borrow money. The credit card offers convenience of not carrying cash, which can easily be […]

Imax BPO Solutions

Founded in 2013, iMax BPO is a Philippine based business process outsourcing firm that specializes in Back Office Processing, Customer Service, Marketing Solutions, Professional Services, Sales and Saves Programs, and Technical Support, Social Media Marketing and Optimization, as well as Integrated and Customer Management Solution Services for small to large companies mainly from Canada, UK, […]

Piton Global Philippines

Piton Global is a top Philippine-based consultancy company that assists companies set up and operates BPO and call center companies in the Philippines. It was founded by professionals who had come from other leading call center companies in the country who combined their skills, experience and knowledge to come up with a better brand new […]

VCustomer Philippines

VCustomer Philippines delivers the first-class multi-channel call center services and technology and the key to motivates and supports the grow sales of their clients as well as to intensified the customers satisfaction and to form a customer loyalty. It was already 12 years that vCustomer existed in the call center business. They have gone through […]

Ideowave Technology

Ideowave Technology Corporation is a business process outsourcing provider that offers premium quality IT solutions, and back office services that help companies attain value-added applications, enhance workforce productivity, achieve consistent customer service and satisfaction for the success of a diverse foreign business companies. With its years of experience in the frontline industry, Ideowave Philippines possessed […]