Lasting Line Contact Center

Lasting means permanent, long term, eternal, unwavering etc. Just like the name of this newly opened call center business, the management wanted to have this company to last for a lifetime. The Lasting Line Contact Center started only its operations just a year ago. They began initiating with only 100 seats and now they are […]

How to go to Lasting Line Ortigas?

Question: How to go to Lasting Line Ortigas? Answer: Lasting Line Contact Center main call center office is currently located in Prestige Tower, along Emerald Avenue, Ortigas Center, Pasig. Nearest landmarks to Lasting Line Ortigas are Fitness First and Starbucks Emerald. If you are coming from EDSA, take a MRT ride to Ortigas station; then […]

Orient Overseas Container Line (OOCL Philippines)

Your Vital Link to World Trade. Orient Overseas Container Line or OOCL is one of the world’s largest integrated international container transportation, logistics and terminal companies that is based in Hong Kong that provides fully-integrated logistics and containerized transportation services, with a network that encompasses Asia, Europe, North America and Australia. OOCL Philippines was founded […]

How to go to PayrollHero Taguig?

Question: How to go to PayrollHero Taguig? Answer: PayrollHero Philippines main call center office is currently situated in Picadilly Star Building, along 4th avenue, Bonifacio Global City, Taguig. Nearest landmarks to PayrollHero Taguig are Bistro Filipino and The Luxe Residences. If you are coming from EDSA, take a MRT ride to Ayala station; walk towards […]

How to go to InContact Taguig?

Question: How to go to InContact Taguig? Answer: InContact Philippines main call center office is currently located in Picadilly Star building, along 4th ave. cor. 27th street, Bonifacio Global City, Taguig. Nearest landmarks to InContact Taguig are Metrobank and Seattle’s Best Coffee. If you are coming from EDSA, take a MRT ride to Ayala station; […]

Docomo InterTouch Business Solutions

DOCOMO InterTouch is a premier technology company providing a complete suite of solutions and network management services for the global hospitality industry. Docomo Intertouch is one of world’s largest hotel technology service providers, the provides unswerving and secure flexible and modular solution Broadband Internet Access, Interactive TV, In-room Entertainment that supports Interactive TV features and […]

How to go to Genting Pasay?

Question: How to go to Genting Pasay? Answer: Genting Philippines main call center office is currently locatedd in Star Cruises Centre, along Andrews Avenue, Newport city, Pasay. Nearest landmarks to Genting Pasay are NAIA Terminal 3 and Resorts World Manila. If you are coming from EDSA, take a MRT ride to Taft station; then take […]

Call Metrics in Call Center

Call metrics in call center pertains to the criteria or parameters to monitor and evaluate the level of service quality of an agent or the call center operations in general. Call metrics is synonymous to key performance indicators (KPI’s), which may also differ in the nature of call in the call center company. The Call […]

Telephone Conversation Tips for Customers and Buyers

One of the secrets in a good conversation is how well you listen and speaks to each other. Because talking without listening sometimes may lead to miscommunication. When it comes to telephone conversation there are some tips for the customers and buyers. These tips include the listen and speak. Based on the EnglishClub.com the listen […]

How to go to Sun Life Taguig?

Question: How to go to Sun Life Taguig? Answer: Sun Life Philippines main call center office is currently located in Sun Life Centre along 5th Ave. Cor. Rizal Drive, Fort Bonifacio, Taguig City. Nearest landmarks to Sun Life Taguig are The Beaufort and Mini Cooper Philippines. Residents from Pasig, Cainta and nearby areas can take […]

How to go to Task Us Cavite?

Question: How to go to Task Us Cavite? Answer: TaskUs Philippines main call center office is currently locatedin ARC Center, along Aguinaldo Highway, Bacoor, Cavite. Nearest landmarks to Task Us Cavite are Shell Gas Station and Maynilad office. Residents from Imus and nearby Cavite areas can easily reach TaskUs Philippines via jeepney/bus ride going to […]

Maersk Global Service Centres Philippines

A.P. Moller-Maersk is a global conglomerate that operates world’s largest container shipping line, the Maersk Line. It was originally founded as Dampskibsselskabet Svendborg, captain Peter Maersk-Moller and his son Arnold Peter Moller in Svendborg, 1904. Today, Maersk Global Service is the largest container ship operator and supply vessel operator in the world since 1996. Moller-Maersk […]

How to get to Onward Process Solutions Fort?

Question: How to get to Onward Process Solutions Fort? Answer: Onward Process Solutions main call center office is currently located in Picadilly Star Bldg, along 27th st. cor. 4th avenue, Fort Bonifacio Global City. If you are coming from EDSA, you can take a bus or MRT ride to Ayala station; walk towards New Fort […]

How to go to TxVia Taguig?

Question: How to go to TxVia Taguig? Answer: TxVia Philippines main call center office is currently located in Picadilly Star building, along 4th ave. corner 27th st., Bonifacio Global City, Taguig. Nearest landmarks to TxVia Taguig are BDO, The Fort, and The Luxe Residences. Residents from North Area (QC, Cubao, Munoz) and South Area (Paranaque, […]

How to get to Connect2 Taguig?

Question: How to get to Connect2 Taguig? Answer: Connect2 Philippines main call center office is currently situated in Net One Center building, along 26th cor 3rd. Avenue, Bonifacio Global City, Taguig. Nearest landmarks to Connect2 Taguig are 7-11 Convenience Store and Seattle’s Best Coffee Shop. Residents from Pasig, Cainta and nearby areas can take a […]

Sykes Philippines

Sykes Philippines specializes in providing excellent customer service, technical support service and support office functions. More than just a company but a family, Sykes Asia Philippines not only focuses on its commitment to its clients but to its people as well as to the community. Sykes Philippines corporate social responsibility particularly in helping underprivileged children […]

How to get to eQuant Makati?

Question: How to get to eQuant Makati? Answer: eQuant Philippines main call office is located in Pacific Star Building, along Makati-Buendia avenue intersection, Makati City. If you are coming from North Area (Quezon City, Cubao) or South Area, best way to get to is via MRT ride to Buendia station; then take a jeepney ride […]

Directory Assistance Account

Directory assistance account refers to the account in a call center company which handles directory enquiries such as finding the address or telephone number of a business entity, organization, government agency or even an individual citizen. It is like a yellow page phone service in which instead of sifting the pages of a the yellow […]

Puff Till You Drop

People smoke for a number of reasons – from emotional to physical, to psychological: It relieves tension and stress, it makes them feel more sophisticated, it makes them think better or gives them alertness in their work. Whatever psychotic or psychosomatic reasons they may have. it’s making the cigarette manufacturers rich. More than 5.5 trillion […]

Call Center Spiff

Spiff in the Philippine call center industry can mean two things. First of, a spiff generally pertains to a program aimed to motivate employees through a contest in which prizes or rewards can be won. This is usually applied to sales personnel in order to increase their productivity. The spiff basically would involve identified personnel […]