Destiny Cable Customer Service

Destiny Cable is the second largest cable television subscription service in the Philippines today providing services in the national capital region and other metro areas in the provinces. It is currently known as Global Destiny Cable after it partnered with Global Cable in 2001, which further reinforced and standardized its cable television endeavors. Global Destiny […]

Sky Cable Customer Service

Established in January 1990, Sky Cable is the leading commercial cable TV service provider in the Philippines with over half a million subscribers. It provides postpaid cable TV service, prepaid cable TV service, and the fastest residential broadband internet service in the Philippines. These ranges of services are provided in different bundles and packages that […]

Email Support Account

Most call center companies included non voice support processes in its operations for a more comprehensive customer support service. This non voice support is usually constituted by an email support and chat support. The chat support pertains to communications between agent and clients through real time chat through the Internet. The email support on the […]

ADD Force Group Philippines

ADD Force Group Philippines is a business process outsourcing company that specializes in human resource management particularly in talent search and recruitment. ADD Force Group serves as an HR extension of different BPO and contact center companies in the Philippines and primarily functions in performing preliminary processes for recruitment like advertising, screening, initial interviews and […]

How to go to Add Force Makati?

Question: How to go to Add Force Makati? Answer: Add Force Group Philippines main call center recruitment office is currently located in Pilar building, along Amorsolo st., Legaspi Village, Makati City. Nearest landmarks to Add Force Makati are Makati Cinema Square and McDonalds. If you are coming from EDSA, the fastest way to Add Force […]

Email Chat Support

Email chat support generally refers to a customer service support system which is facilitated through email (electronic mail) or realtime online chat. For the former, a designated email account of company is provided where customers can email to send their queries and concerns. Customer service agents are assigned to respond to these customer queries. The […]

IBM Global Philippines

Among IBM call center business solutions included business analytics and optimization, intelligence in business, process management, cloud computing and IT connectivity and integration. In terms of business management, IBM Global Philippines provides content, data, cost, disaster, distribution management as well as energy efficiency and Enterprise application integration. With the delivery of its IT solutions, IBM […]

Matrix TV Philippines

Television in Indonesia started in 1962 in its capital city, Jakarta with government own and operated station called the TVRI. Said station monopolized the television broadcasting until 1989, when the first private commercial station, Rajawali Citra Televisi Indonesia was granted broadcasting license and soon operated after a year. Sometime in the same year, satellite television […]

Asia Netcom

Asia Netcom evolved from the creation of the submarine telecommunications cable system to connect countries in Asia, the Pacific, and the United States known as EAC (East Asia Crossing) through the joint ventures of Global Crossing, Microsoft and Softbank. The dotcom crash in 2002 forced the venture to sell its assets to a consortium led […]

Convergys Philippines

With over 30 years of experience on its sleeve, Convergys rises as the top company in the world that specializes in customer management. Convergys Philippines is inimitably focused on aiding companies and innovating ways to increase the merits of their customer relationships and convey reliable customer experiences in multi-channels across the globe. With over 70,000 […]

Tricom Systems Philippines

Founded in September 1989, Tricom Systems (Phils.) aimed to modernize telecommunications and office automation in the Philippines by bringing the world’s best telecommunications equipment and technology to the country. At the moment, Tricom Systems is the Philippine distributor of Iwatsu, Fujitsu, Avaya business communication products and Octel of America. It is also an authorized systems […]

Tips to Multiply Product Sales

To multiply sales on certain products, you must have some tips to consider. When creating or producing the first sales, it must follow up with the customer. Giving “thank you” email, notes and add an advertisement for a certain products that sells is a big help in multiplying a sales. By means of constant follow […]

Non-Voice BPO Training

Non-voice business processes generally pertain to a wide range of services which included financial accounting support services, IT programming and software development, multimedia development including animation, engineering and design services , transcription (medical and legal transcription), and even writing services. However with the inclusion of the term “non voice”, this term may specifically pertain to […]

Healthy Coffee for Call Center Agents

Coffee helps in sharpening our senses and makes one feel stirred precisely because of the caffeine content which is a stimulant. This is helpful when preparing for an exam or finishing a project whose deadline is tomorrow. But when coffee is used to awaken one’s senses on a daily basis such as when working in […]

IGG Philippines

IGG Philippines or Internet Gaming Gate is a multinational BPO company that provides free online multiplayer games portal and international interactive digital entertainment. The company is also involved in the development of Social Games, Casual Game, Marketing, Advertising, Operations and Game Development. A subsidiary of SkyUnion Holdings HK, IGG Philippines was established in 2005. Since […]

Cr8v Web Solutions

Business solutions reimagined. Next-generation solutions to today’s business problems. Cr8v Web Solutions is an IT outsourcing firm composed of a team of dedicated and creative web designers and developers who aims in helping companies achieve competitive advantage through the web. Cr8v Web Philippines aims to artistically and ingeniously apply web technology so that it can […]