ePerformax Philippines

ePerformax Philippines was created through the partnership between Performance Consulting Group (PCG), an end-to-end consulting services provider on IT services, business process support, and project management in the US and Transnational Diversified Group (TDG), a Philippine-based conglomerate engaged in broad range of diverse business from ship management, logistics, investments and ICT. ePerformax Philippines started to […]

BPO Hubs in the Philippines

In Philippines, the call centers or call centre in fact started as a plain provider of email response and managing services. As time pass by, the call center industry comprises 80% of the outsourcing industry in the Philippines. Among the client of the call center is the United States market, which occupies the 80% services […]

Why choose Philippines for Call Center Services?

The Philippines currently ranks as the no. 1 outsourcing nation for contact services in the world today. It has become the no. 1 choice for outsourcing call center services especially servicing English speaking markets. What makes the Philippines the perfect choice for outsourcing contact center services? Quality. The Philippines provide the most qualified manpower supply […]

How Call Center Agents adapt Accents

One of the major reasons for the preference of Filipinos as call center agents is because of the ability of the Filipinos to quickly adapt different kinds of foreign accents whether British, Australian or American (i.e. Alabama, New York etc) Accent is important to help facilitate effective communication and understanding. Clients and customers are more […]

Non Voice Account

The call center industry is not limited to the voice calls whereby the customer representatives communicate with clients through verbal means. A non voice account pertains to an account in a call center wherein agents communicate with clients in written form instead of talking to them verbally. In which case, customer queries are responded to […]

Interview Tips for Career Shifters

Shifting one’s career to a call center company entails is no simple task. It entails a great adjustment to the culture, requirements and lifestyle of the industry. However, first thing’s first. The career shifter must be able to pass the interview in order to bring about that career change. Hereunder are some interview tips for […]

Trec Pacific Philippines

Trec Pacific Philippines is a Business Process Outsourcing company that operates in the Philippines. The business name or the Headquarters of the company is located in the United States. It is a US corporation that operates technically as advanced Call Center in the Philippines and has a name as Trec Pacific Philippines. The company existed […]

Teledevelopment Philippines

Established in 1991, TeleDevelopment is a global outsourcing company providing back-office solutions specializing in the deployment of experienced professionals and the provision of comprehensive HR solutions. Services of Teledevelopment Philippines included consultation, assessment services, training, executive recruitment and staffing that aids organization to become more streamlined and effective. The consulting services of Teledevelopment cover New […]

ICT Group

The ICT Group had more than 15000 employees in more than 50 delivery centers across the world that mostly in financial and insurance institutions, telco, healthcare services, IT companies and government. The financial crisis of 2008 that beleaguered the world economy took its toll of ICT Group as the company began shutting down its delivery […]

Global Sky

Established in 2004, Global Sky is a Philippine based BPO company that provides topnotch outsourcing services for international corporations. Outsourcing in Global Sky can significantly increase its clients’ savings by as much as 50% without compromising customer service quality. Filipinos are known to possess excellent English communication skills compared to other foreign English speakers who […]

Taking You Forward

As it explicitly expressed in its name, Taking You Forward, Inc. (TYF Call Center) is a Business Process outsourcing company that aims in progressively pushing and driving companies to growth. Taking You Forward is founded on the principles or order, discipline, and control and forges its partnership with its clients with the philosophy of “We […]

Local Call Centers

Extending Help To Filipino People Through Local Call Centers The demand for customer support in the Philippines has increased in number over the years and that is the reason why local call centers have been born. Through the years, we do not only offer assistance to foreign countries but to fellow Filipinos as well. This […]

ePLDT Ventus Philippines Job Openings

Internship for Sales & Marketing Students Responsibilities: Events Management General marketing Requirements: Candidate must be currently pursuing a Bachelor’s/College Degree in Business Studies/Administration/Management, Marketing or equivalent. Required skill(s): marketing. 2 Internship position(s) for duration of 2 month(s). Qualified candidates are required to submit an updated resume and recommendation letter from school. Join the Club! Reap […]

VXI Philippines Job Openings

At VXI global Solutions, we don’t just offer jobs. We offer careers. VXI MAKATI-Call Center AgentsPHP 16999 – 17000 +Perfect Attendance Bonus Team Manager/LeaderResponsibilities: We are growing our business and we need great leaders! Must be a great motivator and have excellent coaching and development skills Must be experienced in inbound sales environement TSRsCSR Credit […]

Air Relay Philippines Job Openings

Air Relay Philippines is expanding! As an ARC employee and they will tell you, it’s our people that make use the special place that we are. We have a passion for our people. We are currently seeking 145 Telephone Professionals. Air Relay Philippines is currently looking for dynamic individuals to fill: 6 Supervisor and 150 […]

Filipinism Examples

“Filipinisms” are English words or phrases resulting from the literal translation of Filipinos of English terms. They may not be necessarily grammatically incorrect but may not be comprehensible to native English speakers. A good example of Filipinism is the phrase “major major” as popularized by Miss Philippines Venus Raj, 4th runner-up in Miss Universe 2010. […]

Virtual Assistants International

Virtual Assistants International is a BPO enterprise that serves different companies the brightest, knowledgeable, brilliant, hard-working and experienced perfect English speaking VA’s to modify every business establishments. They are trying to elevate their client’s positions on the business world. In order for companies to reach the highest peak in the business era, Virtual Assistants International […]

Air Relay Corporation

Air Relay Corporation gives an extensive span of assimilated direct marketing answers to some of the nation’s biggest telecommunications financial services and publishing service organizations. Air Relay Philippines agrees to collaborate with their clients on a number of levels from varied program outsourcing. Air Relay Corporation plays an important role on their respective clients; they […]

Teletech Philippines Job Openings

Hit The High Notes! Join a group of spirited professionals who aren’t satisfied sitting in the audience. At Teletech, employees own the spotlight. So join us, and let your spirit shine. Telstra, Australia’s largest telecommunications company and Teletech, a pioneer in consulting, technology and customer care have created a partnership to enhance the level of […]

Sitel Philippines Job Openings

Plan for your future and follow the right path. Be part of our Financial Account as a Customer Service Representative! This is your life. Choose to live it. Sitel Philippines Customer Service Representatives (Financial, UK & Telco acconts) Technical Support Representatives PHP 20,000 signing bonus for Canadian Telco Account PHP 21,000 package for Technical Support […]