One Global Contact Center

One Global Contact Center (OGCCI) is a top outsourcing company that specializes in outbound telemarketing which included sales generation, client acquisition, telemarketing, order booking, cross selling and upselling, appointment setting, and surveying catering both business to business and business to customer realms. For a complete customer relations management services, One Global call center also offers […]

Top Call Center Training Schools

Being branded as top school for call center training is very much appreciated. It is a plus points or bonus on the part of the schools as well as for the students studying in a top school for call center agent. There is an advantage if graduated in this particular school, because finding a job […]

Tips for Call Center Training

Training in call centers is a conventional approach to improving the performance and productivity of the employees and the overall service of the company. It usually involves conducting a needs assessment which determines what training needs to be given, formulating a training plan, implementing the training program and evaluating the training if it has effectively […]

Convergys Philippines

With over 30 years of experience on its sleeve, Convergys rises as the top company in the world that specializes in customer management. Convergys Philippines is inimitably focused on aiding companies and innovating ways to increase the merits of their customer relationships and convey reliable customer experiences in multi-channels across the globe. With over 70,000 […]

Teleperformance Philippines Job Openings

Get ready for the BIG League! Start an exciting career with Teleperformance! More exciting positions await you in our Greenfield, Mandaluyong site. Customer Service Technical Support Dayshift Non-Voice Celebrate your achievement! Be part of a company that inspires you to pursue excellence Jump for joy With Teleperformance! get hired at Teleperformance and get a chance […]

How to pass Call Center Training?

After passing the recruitment process of a call center company, hirees are further trained before they are admitted to actually work in the company. At this level of application, the hirees are referred to as trainees in which they undergo an intensive and rigorous training before being assigned to actual work. The training period is […]

How to go to Asian Global Cebu?

Question: How to go to Asian Global Cebu? Answer: Asian Global Creation Philippines main call center office is currently located in Cebu IT Tower Building, along Mindanao ave., Cebu Business Park. Nearest landmarks to Asian Global Cebu are TESDA Cebu and Ayala Center Cebu. Residents from Cebu and nearby areas can easily get to Asian […]

Call Center Product Training Tips

Product training is critical in the call center industry because agents should be knowledgeable about the products or services that they offer before acting in behalf of the accounts or the company who outsourced for their services. Knowledge of products and services is essential before one can effectively provide technical support or market the product […]

Vital Call Center Link

Founded on January 2004, Vital Call Center Link (VCC Link) principally serves as a contact center solutions provider that offers comprehensive human resource solutions to international customer contact companies from the development and setting up of customer service systems and processes, pooling of experienced and qualified manpower supply, and provision of sales and customer service […]

How to get to Talleco Cebu?

Question: How to get to Talleco Cebu? Answer: Talleco Philippines main call center office is currently located in Cebu IT Tower, along Mindanao-Arch. Reyes intersection, Cebu Business Park, Cebu City. Nearest landmarks to Talleco Cebu are BDO bank, Tune Hotels and Pag-Ibig building. Residents from Talamban and nearby areas can take a jeepney ride (route […]

How to go to Interface Cebu?

Question: How to go to Interface Cebu? Answer: Interface Techno-Phil has another call center office currently situated in Keppel Center, along Cardinal Rosales Ave., Cebu Business Park, Cebu City. Nearest landmarks to Interface Cebu are Marriot Hotel Cebu and Ayala Center Cebu. Residents from Mandaue and nearby areas can take a jeepney ride (route 21-b) […]

Top Ten reasons Why Work in Call Center

Working in a call center company has its advantages as well as disadvantages depending on the point of view of the working persons. Benefits also can have a positive impact on the part of the agent. But mostly the positive side is the one who outshine. To work as an agent in call Center Company […]

How to get to Tieto Cebu?

Question: How to get to Tieto Cebu? Answer: Tieto Philippines main call center office is currently located in Cebu IT Tower along Archbishop Reyes corner Mindanao avenue, Cebu. Nearest landmarks to Tieto Cebu are Ayala Center Cebu and Kaona Grill. Residents from Cebu and nearby areas can easily get to Tieto Cebu via jeepney ride […]

How to get to Savvy Sherpa Cebu?

Question: How to get to Savvy Sherpa Cebu? Answer: Savvy Sherpa Asia main call center office is currently situated in Keppel Centre, inside Cebu Business Park, Cebu City. Nearest landmarks to Savvy Sherpa Cebu are Globe Telecom and Lexmark Plaza building. Residents from Cebu and nearby areas can take a jeepney ride to Cebu Business […]

Advanced Contact Solutions

Among the specialized inbound solutions provided by Advanced Contact Solutions includes financial support services, requests and inquiries handling, Help Desk provision, acquisition of sales, activation of account subscriptions, payment facilitation, reservation assistance, grievance and complaint desk, Order taking, and customer service lines. In terms of outbound solutions on the other hand, ACS Philippines call center conducts […]

Coastal Training Technologies

Founded in 1984 by Paul V. Michels, Coastal Training Technologies Corp. is a business process outsourcing firm that specializes in providing learning solutions for multinational companies around the world. worldwide. Coastal Training Philippines publishes employee training products covering a wide range of topics in the fields of healthcare, human resources, industrial skills, and safety and […]

Active Contact Network Domestic Contact Center

Active Contact Network Domestic Contact Center is a business process outsourcing firm that specializes in contact services and telemarketing. It is a Philippine-based contact service provider that caters the local market servicing local banks, financial institutions, retailers, telecommunications company and public agencies. One of Active Contact Network major clients included HSBC credit cards in which […]

24 by 7 Contact Solutions

Established in 2011, 24 by 7 Contact Solutions is a business process outsourcing provider that specializes in telemarketing. More often than not, businesses especially small and medium size enterprises find it difficult to establish and implement a general marketing strategy that will effectively deliver results. 24-7 Contact Solutions was principally organized and designed to address […]

C3 Customer Contact Channels

Customer Contact Channels or C3 for short sums up its specific focus: “To build brand value with every call we answer, every email we respond to, and every web visitor that we support”. With over 30 years of diverse and profound experience, C3 Customer Contact Channels has established itself as the most dependable partner in […]

Exact Star Philippines

The customer contact people. Exact Star is an offshore consulting firm that started in 2010 that offers end-to-end project execution and delivery services and help businesses find the right model in the right location for their offshore needs. It minimizes anxieties of companies by providing the focus, care and quality for customers by treating companies […]