Advanced Contact Solutions

Among the specialized inbound solutions provided by Advanced Contact Solutions includes financial support services, requests and inquiries handling, Help Desk provision, acquisition of sales, activation of account subscriptions, payment facilitation, reservation assistance, grievance and complaint desk, Order taking, and customer service lines. In terms of outbound solutions on the other hand, ACS Philippines call center conducts […]

Active Contact Network Domestic Contact Center

Active Contact Network Domestic Contact Center is a business process outsourcing firm that specializes in contact services and telemarketing. It is a Philippine-based contact service provider that caters the local market servicing local banks, financial institutions, retailers, telecommunications company and public agencies. One of Active Contact Network major clients included HSBC credit cards in which […]

How to go to Hinduja Iloilo?

Question: How to go to Hinduja Iloilo? Answer: Hinduja Global Solutions has a satellite call center office located in Ayala Technohub inside Smallville Business Center, along Boardwalk Avenue, Iloilo. Hinduja offers great career opportunities for Ilonggos and other nearby provinces. Residents from Iloilo can take a jeepney ride going to Ayala Technohuband take a 5-10 […]

24 by 7 Contact Solutions

Established in 2011, 24 by 7 Contact Solutions is a business process outsourcing provider that specializes in telemarketing. More often than not, businesses especially small and medium size enterprises find it difficult to establish and implement a general marketing strategy that will effectively deliver results. 24-7 Contact Solutions was principally organized and designed to address […]

One Global Contact Center

One Global Contact Center (OGCCI) is a top outsourcing company that specializes in outbound telemarketing which included sales generation, client acquisition, telemarketing, order booking, cross selling and upselling, appointment setting, and surveying catering both business to business and business to customer realms. For a complete customer relations management services, One Global call center also offers […]

C3 Customer Contact Channels

Customer Contact Channels or C3 for short sums up its specific focus: “To build brand value with every call we answer, every email we respond to, and every web visitor that we support”. With over 30 years of diverse and profound experience, C3 Customer Contact Channels has established itself as the most dependable partner in […]

How to get to Callbox Iloilo?

Question: How to get to Callbox Iloilo? Answer: Callbox call center is strategically located in 2F Emmanuel Business Center, Diversion Road, Iloilo City. Callbox Iloilo is accessible via jeepney ride to M.H. Del Pilar cor Infante Street, then take a 5 minute walk to reach Callbox Iloilo. You can follow directions via our map of […]

Callbox Philippines

From a simple telemarketing and sales company, Callbox Philippines has expanded to provide a more diversified and systematic telemarketing and sales solutions to its partners. Callbox Customer Contact Solutions offers web design and development especially for ebusiness. Callbox Philippines supplements web development with other Web Marketing Services such as development of company brochures, Newsletter Templates, […]

ePLDT Ventus

ePLDT Ventus is the former name of SPi CRM, a subsidiary of the Philippine Long Distance Telephone Company (PLDT), the biggest and most dominant telecommunications provider in the Philippines. Founded in 2001, the company operates eight customer contact centers serving Fortune 500 companies in North America and Europe and is manpowered by more than 7,000 […]

Call Metrics in Call Center

Call metrics in call center pertains to the criteria or parameters to monitor and evaluate the level of service quality of an agent or the call center operations in general. Call metrics is synonymous to key performance indicators (KPI’s), which may also differ in the nature of call in the call center company. The Call […]

GMCI Philippines

GMCI is a business outsourcing company that specializes in providing a range of call center services and transcription services. GMCI Iloilo is the answer for the need of providing great service that is even more competitive with all outsourcing firms in the Philippines’ Capital City. Located in the original Queen City of the South, Iloilo, […]

Sykes Philippines

Sykes Philippines specializes in providing excellent customer service, technical support service and support office functions. More than just a company but a family, Sykes Asia Philippines not only focuses on its commitment to its clients but to its people as well as to the community. Sykes Philippines corporate social responsibility particularly in helping underprivileged children […]

Puff Till You Drop

People smoke for a number of reasons – from emotional to physical, to psychological: It relieves tension and stress, it makes them feel more sophisticated, it makes them think better or gives them alertness in their work. Whatever psychotic or psychosomatic reasons they may have. it’s making the cigarette manufacturers rich. More than 5.5 trillion […]

Directory Assistance Account

Directory assistance account refers to the account in a call center company which handles directory enquiries such as finding the address or telephone number of a business entity, organization, government agency or even an individual citizen. It is like a yellow page phone service in which instead of sifting the pages of a the yellow […]

Call Center Spiff

Spiff in the Philippine call center industry can mean two things. First of, a spiff generally pertains to a program aimed to motivate employees through a contest in which prizes or rewards can be won. This is usually applied to sales personnel in order to increase their productivity. The spiff basically would involve identified personnel […]

Gateway Express Call Centre

Gateway Express Call Centre is a call center based in the Philippines that provides customer relationship support and management services to the customers of Comgateway. Comgateway is a one-stop portal for US online & international shipping to offers shoppers with the fastest and lowest cost shipping all the way to their doorstep regardless whether they […]

Aramex Philippines

Aramex is a top Arab International logistics and transportation solutions provider that operates globally in more than 300 nations. It started in 1982 as an express freight operator and later expanded quickly to become an international brand known for its customized services and pioneering multi-product offerings. Because of its global success, Aramex became the first […]

UPS Clark Call Center

Your Partner in International Shipping. UPS or United Parcel Service of North America, Inc., one of the largest shipment and logistics companies in the world delivering over 15 million packages a day to more than 6.1 million customers in more than 220 countries and territories around the world. UPS is primarily involved in International freight, logistics, […]