Call Centers in Dubai

With the advent of the social media revolution and dynamically changing profile of customers in the modern society has initiated the growth of the contact center industry in the Middle East particularly in Dubai. While the industry is still in the nascent stage compared to those in the Philippines and India, contact centers in Dubai […]

Call Center in Dubai

The boom of the call center industry is not only felt in the Philippines but in other countries as well like Dubai. In fact, Call centers have become a vital industry in the Dubai business sector that prides itself as one of the best developed organizational proficiencies in the world especially with the country‚Äôs adoption […]

eQuant Philippines

In recognition of the fact that the strategic advantage for modern corporations lies on efficient, flawless and secure business communications, eQuant was created to become the global leader in integrated and customized communication infrastructure. eQuant Philippines serves business by ensuring seamless and integrated communications is achieved consistently to ensure that operations run efficiently. These communications […]

Call Center Pick up Lines

Pick up lines are essentially off the rack or spontaneous dialogues typically used by men to initiate a dialogue or a conversation with a woman. These are lines that are intended to flatter, catch the attention, stimulate interest or cause a woman to smile which is the first step to get to know a girl […]

Local Call Centers

Extending Help To Filipino People Through Local Call Centers The demand for customer support in the Philippines has increased in number over the years and that is the reason why local call centers have been born. Through the years, we do not only offer assistance to foreign countries but to fellow Filipinos as well. This […]

How to Avoid Filipinism?

Filipinism generally pertains to the Filipino English, which is the result of the dynamic evolution of the English language when it was adopted by the Filipino people. The adoption process of English would inevitably involve some changes because of the influence of the local culture. This evolution of language is a common phenomenon in as […]

Advanced Contact Solutions

Among the specialized inbound solutions provided by Advanced Contact Solutions includes financial support services, requests and inquiries handling, Help Desk provision, acquisition of sales, activation of account subscriptions, payment facilitation, reservation assistance, grievance and complaint desk, Order taking, and customer service lines. In terms of outbound solutions on the other hand, Advanced Contact Solutions call […]

Mitel

Mitel (eKontact Technologies) is a business process outsourcing company that help companies utilize and capitalize on information and communications technology to create opportunities and address business challenges for all organizations. Mitel abridged complicated communications and take businesses at the avant-garde of change and progress. The company innovations allows companies to connect, share, exchange and collaborate […]

Tekelec

Evolve to ThinkingNetworks. A foremost developer of extreme-performance network applications for next-generation on premise and cloud packet networks, Tekelec (originally Tekelec-Airtronic) was established in 1961 by Jean-Claude Asscher as a French electronics company for the aviation industry. Ten years after, the company was incorporated as a telecoms equipment provider and has undergone fast expansion through […]

HSBC Philippines

HSBC Call center is a Global Service Center that particularly caters customers of one of the largest financial world that has been operating in the Philippines for over 132, the Hongkong and Shanghai Banking Corporation or HSBC. It serves HSBC customers from all over the world. HSBC was established in Hongkong on March 1865. HSBC […]

Cordia Philippines

Cordia-Philippines is business process outsourcing company that provides customer support services to clients of Cordia Corporation, a US company that provides local and long distance telecommunications services in over 60 countries using voice over Internet Protocol (VOIP), conventional cable lines and other internet phone services. Cordia Philippines operates in different operating subsidiaries in different companies […]

Absenteeism in the Philippines

Absenteeism in Philippine call centers is so rampant that some global experts consider the problem to be worse compared to other countries. However, absenteeism in the call center industry cannot be rooted as a habit or a cultural attitude of Filipinos. In contrast, Filipinos are considered as one of the most hard-working and diligent people […]

Korean Call Center

Unlike the common conception of a call center that offers customer service assistance, technical service assistance or sales and marketing assistance, a Korean Call center refers to a call center the offer online English tutorial lessons to Koreans abroad. Much like most call centers, it utilizes the Internet as the communications channel for conducting lessons […]

Globewest Finance Philippines

Serving your financial needs, Globewest Finance is a loan and financial providing firm that helps individuals and medium scale business organizations reach their dreams by providing the necessary funding support that they need to pursue their endeavors and attain success. Organized in 2004, the company was designed to help fulfill its client’s financial requirements at […]

Digitel – Digital Telecommunications Philippines

Established in 1987, Digital Telecommunications Philippines (“DIGITEL”) is one of the two largest telecommunications companies that dominate the nation. Digitel Philippines is a member of the JG Summit Group, one of the largest and most diverse conglomerates in the country which has companies from different industries from transportation, banking, real estate, petrochemicals and publishing, among […]

A need for Call Center Party List

The Philippines follow a bicameral legislative system in which legislature is composed of the higher chamber or senate and the lower chamber or the House of Representatives also known as congress. There are types of representatives in the Congress namely, representatives from congressional districts which comprises 80% of the House and sectoral representatives. The sectoral […]

How to get to Cordia Makati?

Question: How to get to Cordia Makati? Answer: Cordia Philippines has another call center office currently located Filipino Merchants Building, along Dela Rosa corner Legaspi St., Legaspi Village, Makati City. Nearest landmarks to Cordia Makati are Blenz Coffee Shop and Mang Inasal. If you are coming from EDSA, take a MRT ride to Ayala station; […]

Call Center Multilingual Training

The call center industry is one of the industries in the world that directly requires multilingual services because it serves markets from different nations, cultures and languages. Thus, many call center companies use their multilingual capability to distinguish themselves from other BPO companies and highlight their ability to provide service to a global market. In […]

Tagalog CSR Jobs

Tagalog CSR Jobs basically refer to customer service representatives that communicate in Tagalog or a mix of Tagalog and English. Most available Tagalog CSR Jobs usually pertain to call center of local companies that caters the local market. These include financial institutions such as credit card companies that uses a call center to call on […]

Xborder Outsourcing

Servicing the world, Xborder Outsourcing is a subsidiary of Gulliver Inc., a business process outsourcing firm established in 2002 by Yoshihiro Hirayama and is affiliated with Rakuten, Yahoo!, DeNa, and Fuji Film. Xborder Outsourcing provides quality and cost-effective services in web development and management with expertise in e-commerce sites in Japan. Xborder Outsourcing Philippines developed […]