Call Center Job Hiring Process

In today’s world, applying for a job as a call center agent needs a lot of preparation, especially if it is the first time job applying. Most jobseekers prefer to apply the position as a call center because of the high salary, great job and the opportunity it offers. The benefits it gives and the […]

How to Conduct a Job Analysis in a Call Center

A job analysis is a systematic procedure whereby one identifies the required knowledge, skills, abilities and competencies are required for the successful performance of a job. The process involves collecting, recording and analyzing information about the subject matter, framework and requirements of the job. This management process is conducted as a tool for recruitment, establishing […]

Fisher Mall Philippines

Fisher Mall is a new mall in the Philippines set to open at the end of 2013 in Quezon City. In Fisher Mall, fashion is not just a statement but a lifestyle. It is a mall where trends are not merely followed but are set; where a fun time is not promised, but expected. It […]

Lumina Mall Cavite

The Lumina Mall in Cavite refers to the Lumina Point Mall located at the Lumina junction at Imus Cavite Philippines. Strategically located at a junction road leading to the city proper of Imus, the Lumina Point mall is convergence of people that will be home for commercial stores and entertainment centers for the people of […]

Advanced Contact Solutions

Among the specialized inbound solutions provided by Advanced Contact Solutions includes financial support services, requests and inquiries handling, Help Desk provision, acquisition of sales, activation of account subscriptions, payment facilitation, reservation assistance, grievance and complaint desk, Order taking, and customer service lines. In terms of outbound solutions on the other hand, ACS Philippines call center conducts […]

Does Job Security Still Exist?

Years ago, our parents and grandparents found stable jobs, worked continuously for 20 or so years, and retired at the ripe old age of 60. Employees only needed to work diligently and they were assured of tenure. Meanwhile, employers didn’t have to worry too much about employee turnover because most of their people were very […]

Call Centers inside the Mall

With shopping malls fast becoming small cities, many service businesses have opted to put up their business branches inside malls. Aside from the retail shops for clothing wear, sports and other retail goods that one usually sees in malls, people can now find dental clinics, barber shops, and other service oriented business inside malls. The […]

How to get to Convergys Festival Mall?

Question: How to get to Convergys Festival Mall? Answer: Convergys Philippines has a satellite call center office (recruitment hub) located inside Festival Mall, Alabang, Muntinlupa. Residents from Las Pinas and nearby areas can easily take a jeepney/FX ride along Alabang-Zapote rd and alight near jeepney terminal; take a 5-10 minute walk to reach Convergys Festival […]

Call Center Hiring Process

The hiring process in call center companies is a protracted and demanding task. It is so taxing that some companies even outsource the recruitment process to save them from the time and effort involved in sifting through the multitude of applicants and weeding out those which are not qualified. The objectives of call center hiring […]

ePLDT Ventus

ePLDT Ventus is the former name of SPi CRM, a subsidiary of the Philippine Long Distance Telephone Company (PLDT), the biggest and most dominant telecommunications provider in the Philippines. Founded in 2001, the company operates eight customer contact centers serving Fortune 500 companies in North America and Europe and is manpowered by more than 7,000 […]

How to get to Convergys Sta. Lucia?

Question: How to get to Convergys Sta. Lucia? Answer: Convergys Philippines has a satellite call center office (recruitment) located in Sta. Lucia East Grand Mall, along Marcos Highway, Cainta. Residents from Pasig, Cainta and nearby areas can take a jeepney or FX ride going to Sta. Lucia East Mall to easily reach Convergys Sta. Lucia. […]

How to go to Ocwen MOA?

Question: How to go to Ocwen MOA? Answer: OCWEN Financial Corporation main call center office is currently located in 2 ECom Center building, along Bay Shore Avenue, Mall of Asia, Pasay City. Nearest landmarks to Ocwen MOA are HSBC Bank and Uncle Cheffy. If you are coming from EDSA, take a MRT ride to Taft […]

Telus Philippines Job Openings

Discover your own tropical career paradise. Join TELUS today and be part of summer’s hottest team! Now Hiring: Sales Representatives Technical Support Representatives Customer Care Representatives Chat Support Representatives Customer Experience Coaches Team Leaders Sales Coaches IT Professionals Human Resource Professionals Finance Professionals CSRs & TSRs for TELUS Taguig 50 TSR for DSL Connection Account […]

Transcom Philippines Job Openings

Excellence in technology and innovation meets excellence in global customer service. Transcom joins forces with Samsung in a partnership that will surely expand you opportunities.  Come and join our expanding family and enjoy competitive compensation package, various unique employee facilities and benefits and work conveniently within Australian hours. Smile at better opportunities! Email/Chat Support Representatives […]

Hiring Undergraduates in Call Center

The call center industry is one of the few professional industries that provide opportunities of employment for college undergraduates. The reason is quite simple. Certain professional positions in a call center company do not really require a college degree. The English communication skill of an applicant is what is important. Moreover, potential agents anyway would […]

How to get to eBusiness Cebu?

Question: How to get to eBusiness Cebu? Answer: eBusiness BPO main call center office is currently located in Cebu IT Tower, along Bohol Ave., Cebu Business Park, Cebu City. Nearest landmarks to eBusiness Cebu are Ayala Center Cebu and Metro Gaisano. Residents from Cebu can take a jeepney ride route 17-B or 17-D and alight […]

How to go to Brightpoint Cebu?

Question: How to go to Brightpoint Cebu? Answer: Brightpoint Philippines has a satellite call center office located in BF Building, along N. Escario st., Cebu City. Nearest landmarks to are Cebu Grand Hotel & BDO N. Escario. If you are coming from Cebu City, you can take a jeepney ride (route 04, 12, 14) going […]

How to go to Teletech Cebu?

Question: How to go to Teletech Cebu? Answer: Teletech Philippines has a satellite call center office located in Oakridge IT Center, along AS Fortuna st., Banilad, Mandaue. Nearest landmarks to are BDO, Xing Cafe, and Suzuki Auto Mandaue. Residents from Mandaue can take a jeepney ride (route 22-I) going to Oakridge IT Center; alight near […]

How to go to ExcelAsia Cebu?

Question: How to go to ExcelAsia Cebu? Answer: ExcelAsia has a satellite call center office located in Wee Building, along Gordoro Ave., Lahug, Cebu City. Residents from Cebu can take a jeepney ride (route 4-L or 4-M) to Gordoro and alight near Wee building to easily reach ExcelAsia Cebu. Residents from Mandaue and nearby areas […]

How to go to Convergys Cebu?

Question: How to go to Convergys Cebu? Answer: Convergys Philippines has a satellite call center office located in I2 & I3 Building, Asiatown IT Park, Cebu City. Residents from Cebu and nearby areas can take a jeepney route 17B or 17C going to Lahug IT Park and alight in front of I2 or I3 Building; […]