Convergys Philippines

With over 30 years of experience on its sleeve, Convergys rises as the top company in the world that specializes in customer management. Convergys Philippines is inimitably focused on aiding companies and innovating ways to increase the merits of their customer relationships and convey reliable customer experiences in multi-channels across the globe. With over 70,000 […]

Call Center Ghost Stories

Ghosts are practically everywhere. If man is able to successfully land on Mars one day, it is not far from possible that a ghost story in Mars will also arise. In the call center industry, ghost stories are also prevalent. Some may be true while others may be fabricated. The proliferation of ghost stories in […]

How to go to Convergys Makati?

Question: How to get to Convergys Makati? Answer: Convergys Philippines call center main office is located in Ayala, Makati City. Convergys also has 4 more satellite offices scattered in Makati City. Convergys Makati main is currently located in Convergys Building, Salcedo cor. Ayala Avenue. Convergys PBCom is located in PBCom tower along ayala. Convergys Enterprise […]

How to go to Convergys Eastwood-Libis?

Question: How to go to Convergys Eastwood-Libis? Answer: Convergys Philippines has a call center office located in MDC 100 Building along Eastwood Avenue, Eastwood-libis, quezon city. Nearest landmark to Convergys Libis is Citibank building (fronting MDC building). North area residents (Quezon City, Munoz) & South Area residents (Pasay) can take a bus or MRT ride […]

How to go to Convergys Bacolod?

Question: How to go to Convergys Bacolod? Answer: Convergys Philippines has a satellite call center office located in Two San Parq along Lacson St., Bacolod City. Residents from Bacolod can take a jeepney ride going to Robinsons Place Bacolod; alight at Sta. Clara ave and take a 5 minute walk to reach Convergys Bacolod. Nearby […]

How to go to Convergys Alabang?

Question: How to go to Convergys Alabang? Answer: Convergys Philippines, one of the biggest call centers in the Philippines, has an office in Alabang Muntinlupa. Convergys Alabang is currently located in Northgate Cyberzone. Convergys Alabang is perfect for Las Pinas & muntinlupa residents as it is just a jeepney ride along Alabang-Zapote road. If you […]

Saffron BPO

Saffron BPO or Saffron Global is an international call center company which is a subsidiary of Triton Corp Limited, a company engaged in providing information technology (IT) and IT enabled services primarily in India. Its parent company is Tulip UK which is based in London and is affiliated to Maple which is based in Noida. […]

Watson Wyatt Philippines

Watson Wyatt is an international consultancy and professional services company that helps world’s leading organizations with their human resource, risk and financial management. The human resource services of the Watson Wyatt Philippines include administering the cost and effectiveness of personnel benefit programs, the formulation of benefit, retention, talent management, and remuneration strategies, development of pension […]

How Did Call Centers Evolve?

The call center was developed about 30 years ago. The thought of cal centers is giving way to “contact centers” in the travel and the hospitality business world. In the beginning, not so huge companies can’t afford the helpdesk software, not to cite the funds to invest full time support center, because in those days […]

Castletown Global Services

Castletown Global Services Inc. or CGSI is a leading web technology and business solutions firm established in 2012 that specializes in web design and development, online marketing, new media marketing, and customer service support. Castletown Global Philippines provides a unique co-located approach to online marketing which permits for businesses targeting Europe and Asia to tap […]

PayrollHero Philippines

PayrollHero is a customer friendly time, attendance, scheduling and payroll software application that is built for cloud and mobile access. PayrollHero Philippines is designed to optimize productivity of employee and facilitate happiness and satisfaction of all stakeholders of a company. The application software basically automates the process of time in and time out of employees […]

IBM Global Philippines

Among IBM call center business solutions included business analytics and optimization, intelligence in business, process management, cloud computing and IT connectivity and integration. In terms of business management, IBM Global Philippines provides content, data, cost, disaster, distribution management as well as energy efficiency and Enterprise application integration. With the delivery of its IT solutions, IBM […]

ADG Infotek

Established in 1982 by Nabeel Almoayed, the Almoayed Data Group (ADG) is the exclusive distributor of Burroughs Computer Systems (now UNISYS Corp.) in Bahrain. Envisioned to become a world class IT and Telecommunications Solutions Provider around the globe, ADG Infotek commits itself in offering only best value services and solutions through its partnership with leading […]

InterGlobe Technologies

Founded on November 1998, InterGlobe Technologies (IGT) is a premiere BPO and IT outsourcing Consultancy Company that specially serves the travel industry. InterGlobe Technologies Philippines provides a wide range of services offerings that spans the entire operational and technology needs of the travel and hospitality domain. InterGlobe Technologies parent company is the InterGlobe Enterprises Pvt. […]

Call Center Attrition Rate

While the call center industry is continuously growing, the employee turn over or attrition rate remained consistently high, which reflects unhealthy employment in the industry that companies still are unable to address. Every year, there are many people entering the industry. However, every year, there are also many people leaving the industry, shifting careers and […]

Acquire Asia Pacific Philippines

Acquire Asia Pacific Philippines is a BPO company that specializes in the planning, application and management of a company’s customer service solutions with a particular niche is Australasia, Canada and the USA. Acquire Asia Philippines offers a exclusive melange of operational and strategic capabilities. With a unremitting emphasis on quality, Acquire Asia offers its clients […]