One Global Contact Center

One Global Contact Center (OGCCI) is a top outsourcing company that specializes in outbound telemarketing which included sales generation, client acquisition, telemarketing, order booking, cross selling and upselling, appointment setting, and surveying catering both business to business and business to customer realms. For a complete customer relations management services, One Global call center also offers […]

Advanced Contact Solutions

Among the specialized inbound solutions provided by Advanced Contact Solutions includes financial support services, requests and inquiries handling, Help Desk provision, acquisition of sales, activation of account subscriptions, payment facilitation, reservation assistance, grievance and complaint desk, Order taking, and customer service lines. In terms of outbound solutions on the other hand, Advanced Contact Solutions call […]

Convergys Philippines

With over 30 years of experience on its sleeve, Convergys rises as the top company in the world that specializes in customer management. Convergys Philippines is inimitably focused on aiding companies and innovating ways to increase the merits of their customer relationships and convey reliable customer experiences in multi-channels across the globe. With over 70,000 […]

Active Contact Network Domestic Contact Center

Active Contact Network Domestic Contact Center is a business process outsourcing firm that specializes in contact services and telemarketing. It is a Philippine-based contact service provider that caters the local market servicing local banks, financial institutions, retailers, telecommunications company and public agencies. One of Active Contact Network major clients included HSBC credit cards in which […]

Pilipinas Teleserv

Pilipinas Teleserv is a contact center founded in the advent on the millennium that offers customer management services in multiple formats including voice, email, social networks, forums and even face to face contact. As one of the pioneers in the Philippine based contact center services, Pilipinas Teleserv call center is also a founding member of […]

5 Tips To Make Your Contact Center Multi-Skilled

Enabling the multi-skills within the premises of the contact center is a must policy in 2013. As the customers, turning themselves into multi-taskers with the use of advanced technologies, so contact centers too must change their approach and instill multi-skilling abilities in them. If you want to improve the efficiency of the contact center, then […]

HSBC Philippines

HSBC Call center is a Global Service Center that particularly caters customers of one of the largest financial world that has been operating in the Philippines for over 132, the Hongkong and Shanghai Banking Corporation or HSBC. It serves HSBC customers from all over the world. HSBC was established in Hongkong on March 1865. HSBC […]

Mobile Express Contact Solutions

Mobile Express Contact Solutions (MECS) is a business process outsourcing firm that specializes in a service-oriented contact solutions that contours its services to the exact specifications of individual clients supplemented by superior customer service, sales and technical skills and capabilities of its professional workforce. Mobile Express Philippines provides customizable solutions that fit and match the […]

24 by 7 Contact Solutions

Established in 2011, 24 by 7 Contact Solutions is a business process outsourcing provider that specializes in telemarketing. More often than not, businesses especially small and medium size enterprises find it difficult to establish and implement a general marketing strategy that will effectively deliver results. 24-7 Contact Solutions was principally organized and designed to address […]

West Contact Services

At West Contact Services, clients are afforded cutting edge technology. West call center also conducts intensive research to ensure the development of the perfect solutions that fits a client in their respective industry. West Contact Services provides up to date reporting mechanism to ensure its clients of complete transparency and monitoring of customer interactions. West […]

Noda Contact Center

Interaction Platforms. Noda is a developer of contact software solutions such as service desk, call center, document management, inventory, sales management among others. Originally known as Naumen trademark, Noda was founded in 2001 in Russia when it developed VoIP solution based on H.323 protocol for handling a large number of telephone calls. Noda Contact Center […]

Lasting Line Contact Center

Lasting means permanent, long term, eternal, unwavering etc. Just like the name of this newly opened call center business, the management wanted to have this company to last for a lifetime. The Lasting Line Contact Center started only its operations just a year ago. They began initiating with only 100 seats and now they are […]

Taglish Call Center

A taglish call center is a call center company which renders its contact services in English and in Tagalog or a combination of both known as Taglish. This makes it a more sought after call center especially among Filipinos who are not well verse in talking in straight English. Call center companies that offer Taglish […]

Teleperformance Philippines Job Openings

Get ready for the BIG League! Start an exciting career with Teleperformance! More exciting positions await you in our Greenfield, Mandaluyong site. Customer Service Technical Support Dayshift Non-Voice Celebrate your achievement! Be part of a company that inspires you to pursue excellence Jump for joy With Teleperformance! get hired at Teleperformance and get a chance […]

InContact Philippines

Creating Tomorrow’s Contact Center, InContact Philippines is a BPO firm that specializes in providing on-demand software and agent optimization tools for call center companies to help them effectively support their customers with personalized interactions to achieve higher customer satisfaction, lower attrition and brand loyalty. InContact Philippines is recognized global leader and pioneer of cloud contact […]

Pizza Hut Call Center

Pizza Hut is one of the first fast food restaurants in the world that specialized in pizza. It started in 1958 Kansas and had since then expanded into a pizza chain all over the globe. It reached the Philippine shores in 1984. Today, there are over 140 pizza outlets strategically scattered throughout the archipelago. Pizza […]

Call Centers in Lipa

Lipa City in Batangas is a first-class located south of the Philippine capital of Manila. With its strategic location as a transport hub to the Visayas, the city serves as a gateway for many people. With the strong economic progress and urbanization of Lipa, it was hailed as one of the top next wave cities […]

World Pacific Contact Center Solutions

As a headhunter for customer service and tech support agents for both local and multinational contact centers based in the country, World Pacific Contact Center Solutions prides itself of its first-class staffing experience, modern technology and infrastructure that functions as the pillars for a winning alliance to Contact Center and BPO requirements. WCCS Philippines call […]

AWS Contact Center Solutions

AWS Contact Center Solutions is contact Center Company that specializes in customer relationship management and services specializing in the providing flexible, high quality customer support solutions particularly on inbound technical support and customer service using multiple channels from phone, email, web and chat. AWS Contact Center Solutions primarily delivers services to an English Speaking market […]

Contact Center Association of the Philippines

The Contact Center Association of the Philippines (CCAP) is the official organization of call center companies in the Philippines that aims to promote the Philippines as the top destination for outsourcing contact center services and formulate professional standards and practices to ensure superior and world class quality services. CCAP is engaged in organizing learning, trading […]