Call Center Attendance Policy

In the technology world communication with customers is a vital key in marketing business. That is the reason that BPO business through call centers is a thriving industry in the Philippine setting. Manila, Makati City, Ortigas in Pasig, Cubao and now in locations outside the skirts of Metro Manila thousands are call center agents working […]

Call Center Salary (Entry level to highest position)

Working in a call center is a very fulfilling job. In the Philippines, if you work as a call center agent can receive a good pay and eventually will be promoted. That is why many job seeker as a call center agent wish to land a job as an agent. Compensation perse is the main […]

Call Center Assessment Test

The call center industry has become a global success in every aspect of any kind of business. The big reason behind is the evolution of the IT world in improving communication tools and strategies to manage business interactions with their customers. However, managing a call center business is a great challenge to break or not […]

Work as Part Time Call Center Agent

The call center industry has one of the highest employment turnover rates. Employees come and go or move from one company to another. The high turn over rate was primarily attributed to health concerns because of the night shift schedule in the industry. This however does not affect the stability of the industry because of […]

Asian Global Creation Philippines

The Asian Global Creation Philippines Incorporated is a new call center company in the country today. Asian Global Philippines was created last year of 2012 non other than the Japanese national in the name of Akira Horimatsu. Call center business are now very much in demand to different country around the globe. Many different companies […]

Versar International

Versar is an international project management company that provides sustainable solutions in construction management, engineering services, environmental sciences, professional management services and infrastructure solutions for the speedy, efficient, and excellent and customized support to both private and public companies multi-national development organizations across the globe. Versar Philippines particularly provides management and supervisory services in rebuilding […]

24/7 Customer Philippines

Founded on the vision to enhance the customer experience by controlling large data, insightful design and a knowledge structure to simplify the concept of customer service to achieve consumers objectives with the most minimal effort, 24/7 Customer Philippines was conceptualized at advent of the new millennium and had since then made its market in perceptive […]

PLDT Call Center

The PLDT Call center is a general term which could refer to two entities namely, the PLDT hotline call center or the SPi Global. The former pertains to the call center that receives calls when PLDT customers and subscribers call PLDT centralized hotline numbers for inquiries, request for telephone repair service, directory assistance, operator assistance […]

A need for Call Center Party List

The Philippines follow a bicameral legislative system in which legislature is composed of the higher chamber or senate and the lower chamber or the House of Representatives also known as congress. There are types of representatives in the Congress namely, representatives from congressional districts which comprises 80% of the House and sectoral representatives. The sectoral […]

Home Based Call Center

A Home based call center is a call center company that employs agents who provide call center services at the comfort of their home. This means that the hired customer agents or personnel need not come to the office to work but stays at home and perform their duties and functions right at their home. […]

Call Center Conversation Script

A call center conversation would be the last thing a call center agent would have wanted to hear day in or day out or should we say night in or night out. But for the benefit of those interested in knowing what its like to hear a typical call center conversation scripts, here under are […]

NCO Group Call Center

Headquartered in Horsham USA and with over 80 years of business experience, NCO Group is an international leader in providing business process outsourcing services specializing in on receivable management, customer relationship management and other support office services. NCO Group call center operates in over 100 locations in 11 countries across the world including the US, […]

Solutionz Call Center

Solutionz Call Center offers reasonably priced customer leading quality services tailor fitted to client requirements that highlights on single point of contact, elasticity and hands-on uninterrupted enhancement procedures, and guaranteed industry best practices for response, resolution and customer satisfaction. Solutionz Call Center has expertise in the following areas: Outbound Calling for telemarketing and inbound Calling […]

McDo Call Center

The Mcdo Call Center pertains to the delivery service of McDonalds which was established way back in 2002 that provides deliveries 24/7 in Metro Manila and Metro Cebu. Mcdo Call Center manages the order taking and delivery operations of McDonalds through its 8-MCDO hotline or it’s newly launched online delivery website. Customers can order hot […]

Right Technicomm International

Right Technicomm International is a subsidized Training Institute duly accredited by Tesda that provides free call center training to all professionals who want to achieve the call center dream job as well as the benefits of working the outsourcing industry. Right Technicomm Philippines is the preferred partner of call center companies located in Alabang, Makati, […]

One Contact Center Job Openings

One Global Philippines values one’s efforts in achieving great success. It’s cliche that practice makes perfect. But it’s true. Your potentials are your driving force to succeed. At One Global Contact Center Philippines, we can help you hit your targets. One Global Call Center Philippines wants people who click. One Global Contact Center offers a […]

ePLDT Ventus

ePLDT Ventus is the former name of SPi CRM, a subsidiary of the Philippine Long Distance Telephone Company (PLDT), the biggest and most dominant telecommunications provider in the Philippines. Founded in 2001, the company operates eight customer contact centers serving Fortune 500 companies in North America and Europe and is manpowered by more than 7,000 […]

EQOD Philippines

Exceptional Outsourcing. EQOD, INC. is US based business outsourcing firm that provides a comprehensive range of outsourcing services designed to improve the quality of business operation, optimize costs and ultimate improve better profitability for its clients. EQOD Philippines stands for “E-Quality On Demand” that specializes in documents processing. It acts as a call center providing […]

Top 10 Resignation Reasons in Call Center

Call Center Company in the Philippines is very much in demand. That is why any graduate of 4 year course can apply and work as a call center, and applying in this company is as easy as 123, but there are also a limitations. The agent will satisfy his needs for some time and enjoying […]

Call Centers in Bulacan

The province of Bulacan promises to be a new seat of urbanization and commercialization not only because of its proximity to the National Capital Region but because of the much anticipated LRT extension in Malolos Bulacan which will definitely facilitate faster and cheaper transportation from Bulacan to Manila and vice versa. Because of this, Bulacan […]