How to go to Stream Clark?

Question: How to go to Stream Clark? Answer: Stream Clark Pampanga (formerly eTelecare Clark) is located in Building 2112-2113 within Clark Freeport Zone. In order to get to Stream Clark Pampanga, you can take a Provincial bus going to Dau/Baguio and alight at Dau terminal, then take a jeepney ride going to Clark-point/SM Clark. Then […]

How to go to iQor Clark?

Question: How to go to iQor Clark? Answer: iQor Philippines has a satellite call center office located in Berthaphil II Compound, inside Clark, Pampanga. Residents from Pampanga, Bulacan and nearby provincial areas can take a jeepney ride going to Clark C-point; then take another jeepney ride going to Clark Complex; alight near J & K […]

How to go to MontPac Clark?

Question: How to go to MontPac Clark? Answer: Montgomery Pacific Outsourcing Philippines has another satellite call center office located in Unit 18-A, inside PhilExcel Business Park, Clark, Angeles Pampanga. Nearest landmark to MontPac Clark is BDO Bank. Residents from Angeles, Mabalacat and nearby areas can easily reach MontPac Clark via jeepney ride to SM Clark; […]

How to get to OwensBPO Clark?

Question: How to get to OwensBPO Clark? Answer: OwensBPO Philippines main call center office is currently located in PhilExcel Business Center 3, along MA. Roxas Highway, Clarkfield, Pampanga. Nearest landmarks to OwensBPO Clark are Ateneo Clark and BDO bank. Residents from Mabalacat, Angeles and nearby Pampanga areas can take a jeepney ride going to SM […]

How to go to Elcell Clark?

Question: How to go to Elcell Clark? Answer: Elcell Philippines main call center office is currently located in G-I. Berthaphil III Compound, along Jose Abad Santos Ave., Clark, Angeles City, Pampanga. Nearest landmarks to Elcell Clark are Koko Buri and Philippine National Bank. Residents from Angeles, Mabalacat and nearby areas can take a jeepney ride […]

Directory Assistance Account

Directory assistance account refers to the account in a call center company which handles directory enquiries such as finding the address or telephone number of a business entity, organization, government agency or even an individual citizen. It is like a yellow page phone service in which instead of sifting the pages of a the yellow […]

Telephone Conversation Tips for Customers and Buyers

One of the secrets in a good conversation is how well you listen and speaks to each other. Because talking without listening sometimes may lead to miscommunication. When it comes to telephone conversation there are some tips for the customers and buyers. These tips include the listen and speak. Based on the EnglishClub.com the listen […]

Advanced Contact Solutions

Among the specialized inbound solutions provided by Advanced Contact Solutions includes financial support services, requests and inquiries handling, Help Desk provision, acquisition of sales, activation of account subscriptions, payment facilitation, reservation assistance, grievance and complaint desk, Order taking, and customer service lines. In terms of outbound solutions on the other hand, ACS Philippines call center conducts […]

Call Metrics in Call Center

Call metrics in call center pertains to the criteria or parameters to monitor and evaluate the level of service quality of an agent or the call center operations in general. Call metrics is synonymous to key performance indicators (KPI’s), which may also differ in the nature of call in the call center company. The Call […]

Pacific Hub Corporation

Pacific Hub Corporation (PacificHub Philippines) is one of the call centers in the Philippines. Pacific Hub Corporation (PacificHub Philippines) – To engage in contact center and other business process outsourcing. Pacific Hub Corporation (PacificHub Philippines) caters various call center operations. Pacific Hub is Filipino-owned BPO company currently considered as the fastest growing multi-channel solutions provider […]

Sykes Philippines

Sykes Philippines specializes in providing excellent customer service, technical support service and support office functions. More than just a company but a family, Sykes Asia Philippines not only focuses on its commitment to its clients but to its people as well as to the community. Sykes Philippines corporate social responsibility particularly in helping underprivileged children […]

How to go to Red Core Pioneer?

Question: How to go to Red Core Pioneer? Answer: Red Core IT Solutions main call center office is currently located in Globe Telecom Tower II, along Pioneer st., Mandaluyong City. Nearest landmarks to Red Core Pioneer are Robinsons Forum Pioneer and Legend Villas. Residents from Boni, Kalentong and nearby Mandaluyong Areas can take a jeepney […]

Quinn Data Facilities

Quinn Data Facilities or QDF is a BPO firm that specializes in contact center services. With over 20 years experience in Data Management and Outbound Telephone Services, the company can engender the resources to satisfy the need of producing and building the best quality data that affords clients flexibility, team work and dedication. Quinn Data […]

Call Center Spiff

Spiff in the Philippine call center industry can mean two things. First of, a spiff generally pertains to a program aimed to motivate employees through a contest in which prizes or rewards can be won. This is usually applied to sales personnel in order to increase their productivity. The spiff basically would involve identified personnel […]

Puff Till You Drop

People smoke for a number of reasons – from emotional to physical, to psychological: It relieves tension and stress, it makes them feel more sophisticated, it makes them think better or gives them alertness in their work. Whatever psychotic or psychosomatic reasons they may have. it’s making the cigarette manufacturers rich. More than 5.5 trillion […]

How to Get to Conduit BPO Mandaluyong?

Question: How to Get to Conduit BPO Mandaluyong? Answer: Conduit BPO main call center office is located in Mandaluyong City. Conduit BPO Mandaluyong is strategically located in Globe Telecom 2 building, along Pioneer St., Mandaluyong City. Nearest landmarks to Conduit BPO Mandaluyong are Robinsons Pioneer and Legend Villas. If you are coming from North Area […]

How to go to Ivoline Pioneer?

Question: How to go to Ivoline Pioneer? Answer: Ivoline Philippines main call center office is located in Globe Telecom Plaza, along Pioneer St., Mandaluyong City. Residents coming from North and South Area can take a bus or MRT ride to Boni station; then take a 10 minute walk along Pioneer St. to reach Ivoline Mandaluyong. […]

VOIP Termination

VOIP Call Termination refers to the routing an outbound telephone call from one telecom carrier or provider to its destination which is uses another telecom provider. VOIP termination carries out an outbound call from the calling party (originating point) to the called party (terminating point), thereby completing the trail by which the call flowed from […]

Lexitel Worldwide Telesync Solutions

Lexitel Worldwide Telesync Solutions is a specialized IT outsourcing firm that provides VoIP Origination and Termination, and Video Conferencing in the telecommunications industry in the Philippines. VoIP Origination is the process of giving carriers inbound call access while voice termination, refers to the routing of telephone calls from one telephone company. Through this, companies are […]