The hiring process in call center companies is a protracted and demanding task. It is so taxing that some companies even outsource the recruitment process to save them from the time and effort involved in sifting through the multitude of applicants and weeding out those which are not qualified. The objectives of call center hiring […]
In today’s world, applying for a job as a call center agent needs a lot of preparation, especially if it is the first time job applying. Most jobseekers prefer to apply the position as a call center because of the high salary, great job and the opportunity it offers. The benefits it gives and the […]
Among the specialized inbound solutions provided by Advanced Contact Solutions includes financial support services, requests and inquiries handling, Help Desk provision, acquisition of sales, activation of account subscriptions, payment facilitation, reservation assistance, grievance and complaint desk, Order taking, and customer service lines. In terms of outbound solutions on the other hand, Advanced Contact Solutions call […]
The ICT Group had more than 15000 employees in more than 50 delivery centers across the world that mostly in financial and insurance institutions, telco, healthcare services, IT companies and government. The financial crisis of 2008 that beleaguered the world economy took its toll of ICT Group as the company began shutting down its delivery […]
The call center industry is one of the few professional industries that provide opportunities of employment for college undergraduates. The reason is quite simple. Certain professional positions in a call center company do not really require a college degree. The English communication skill of an applicant is what is important. Moreover, potential agents anyway would […]
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TPG Telecom is one of the biggest major Internet Service provider and information technology companies in Australia. Established in 1992, It was formed through the merger of Total Peripherals Group and SP Telemedia. Thus, TPG stands for Total Peripherals Group. The company starded as a retailer of OEM computers and expanded its services to providing […]
I-Net External Support is a family owned contact service company established in 2009 that exclusively provides customer services and other customer relationship management services Forex World Pty Ltd. Forex, a division of the Australian Forex Global Group of Companies established in 1983 which provides transportation, logistics and delivery services to Filipinos living in Australia. The […]
Orchid Cybertech Services is a subsidiary of TPG Telecom Limited, an Australian telecommunications company that provides the fastest, most reliable cost effective communications across Australia. Orchid Cybertech Services is the division of the company located in the Philippines that handles customer relations management and technical support service for all TPG customers. Orchid Cybertech offshore service […]
Headquartered in Horsham USA and with over 80 years of business experience, NCO Group is an international leader in providing business process outsourcing services specializing in on receivable management, customer relationship management and other support office services. NCO Group call center operates in over 100 locations in 11 countries across the world including the US, […]
Pacific Hub Corporation (PacificHub Philippines) is one of the call centers in the Philippines. Pacific Hub Corporation (PacificHub Philippines) – To engage in contact center and other business process outsourcing. Pacific Hub Corporation (PacificHub Philippines) caters various call center operations. The Pacific Hub Corporation brand stems from its AGILE values which stand for accountability, growth […]
Superior Experience and Focused Attention. This sums up the benefit that its clients get in partnering with the APAC Customer Services. Established in 1973, APAC Customer Services since then stood out as one of the premium BPO provider in customer care management. APAC Customer Services relies on its broad and profound expertise to deliver a […]
With over 30 years of experience on its sleeve, Convergys rises as the top company in the world that specializes in customer management. Convergys Philippines is inimitably focused on aiding companies and innovating ways to increase the merits of their customer relationships and convey reliable customer experiences in multi-channels across the globe. With over 70,000 […]
JPMorgan Chase is a leader in investment banking, financial services for consumers and businesses, financial transaction processing, asset and wealth management and private equity. JP Morgan Chase expanded their call center operations in the Philippines and offer various offshoring operations such as credit collection and home mortgage. JPMorgan Chase is pioneering in financial services and […]
Department of Labor and Employment (DOLE) is the government agency that generally regulates all issues, matters and policies related to labor and employment. When filing a complaint relating to labor, there is a particular agency under DOLE that especially handles complaints. This is the National Labor Relations Commission (NLRC), a quasi-judicial agency mandated to arbitrate […]
No matter what kind of profession or industry you are looking through navigating the employment market can be difficult. Job seekers are finding hard to look for companies that matches their needs, goals and qualifications. In addition, even employers are getting a hard time finding the right person who will fit the job description and […]
Motion Telecom is renowned telecommunications provider in Australia with especial markets in New Zealand, Hong Kong and USA, where it has International offices. The company offers a broad range of voice, data, web, and mobile services designed to meet the demands of residential/ individual and corporate users. As part of its rapid expansion, Motion Telecom […]
3i is the recruitment division of Q2 HR solutions was founded by Brendan J. Whyte in 2002. Along with other divisions of Q2 HR namely: People4People, 5trive, and Business Process Evolution, 3i was the division primarily designed for contact center outsourcing. 3i stands for Interaction, Innovation and Inspiration, which encapsulates what the company does and […]
Flat Planet is an Australian owned outsourcing company established in 2001 which provides virtual assistants to small and medium enterprises in Australia and the world. Flat Planet Philippines was founded by two Australian executives from the outsourced business services who aimed in unlocking the high value talent available in the Philippines and providing them rewarding […]
Asia Pacific Telecenter is a business process outsourcing firm in the Philippines that exclusively provides Customer Service and telemarking services to TeleMates Pty Ltd, a Sydney-based telecommunications company, that provides a simple one stop shop solution to all the communication needs of Australians with a special focus on providing communication requirements of Small and Medium […]