How to go to Next BPO Davao?

Question: How to go to Next BPO Davao? Answer: Next BPO Solutions main call center office is currently situated in Fred-Ric building, along McArthur Highway, Matina, Davao City. Nearest landmarks to Next BPO Davao are Ateneo de Davao, NCCC Mall, Matina Town Square (MTS) and Suzuki Cars. Residents from Matina can easily get to Next […]

How to get to 825 Solutions Davao?

Question: How to get to 825 Solutions Davao? Answer: 825 Solutions main call center office is currently situated in Lozada Subdivision, Panabo City, Davao. Nearest landmarks to 825 Solutions Davao are Panabo National High School and Citilink Mall. Residents from Davao, Tagum, Mati, Butuan can take a bus ride going to Panabo and alight near […]

How to go to e-Southwave Davao?

Question: How to go to e-Southwave Davao? Answer: e-Southwave Contact Solutions main call center office is currently located in Centron Building, along Quirino Ave., Davao City. Nearest landmarks to are BBQ Boss, Tower Inn, and Samsung Service Center. Residents from Davao can take a jeepney ride travelling via Quirino ave.; alight near Gen. Luna St. […]

How to get to GSS Davao?

Question: How to get to GSS Davao? Answer: GSS Philippines main call center office is currently situated in Metro Lifestyle Complex in Davao City. Nearest landmarks to GSS Philippines are Davao National High School and Bo’s Coffee Club. Residents from Davao can easily get to GSS Davao call center via jeepney ride travelling to F. […]

How to go to Concentrix Davao?

Question: How to go to Concentrix Davao? Answer: Concentrix Technologies has a satellite call center office located in Damosa IT Park, Building 1, along JP Laurel, Lanang, Davao City. Residents from Davao can take a jeepney ride going to Damosa IT Park; then take a 5-10 minute walk towards Building 1 to reach Concentrix Davao. […]

Top Companies in the Philippines

When it comes to identifying top companies, financial viability, stability, employee satisfaction, service and corporate social responsibility among others are often used as the standard criteria for measuring performance. In lieu of which, following are the top companies in the Philippines. San Miguel Corporation – Famous for its beer product, which has become household name […]

Call Center Hiring Process

The hiring process in call center companies is a protracted and demanding task. It is so taxing that some companies even outsource the recruitment process to save them from the time and effort involved in sifting through the multitude of applicants and weeding out those which are not qualified. The objectives of call center hiring […]

TryBPO Outsourcing Solutions

TryBPO Outsourcing Solutions is a BPO services and consulting firm that especially caters small and medium sized businesses enterprises by providing affordable measurable results through business solutions that impeccably integrate with a company’s current organizational structure and processes. TryBPO.com is a Philippines based company that initially started by serving as the support delivery center of […]

Call Center Job Hiring Process

In today’s world, applying for a job as a call center agent needs a lot of preparation, especially if it is the first time job applying. Most jobseekers prefer to apply the position as a call center because of the high salary, great job and the opportunity it offers. The benefits it gives and the […]

History of Call Center in the Philippines

A call center is a centralized office used delivery customer service through the phone such as receiving and responding to inquiries, collection of payments, providing tech support and other services which can be facilitated verbally through remote communications. Thus, call centers have longed existed in the Philippines however primarily providing services to the local market. […]

Top 20 Call Centers In The Philippines Revealed

With all the call center companies setting up offices in the Philippines, it is important for us to identify the top 20 call centers today. This can serve as a guide for job seekers and current employees to ensure that they will only render their services to the best in the industry. Let us enumerate […]

Tagalog CSR Jobs

Tagalog CSR Jobs basically refer to customer service representatives that communicate in Tagalog or a mix of Tagalog and English. Most available Tagalog CSR Jobs usually pertain to call center of local companies that caters the local market. These include financial institutions such as credit card companies that uses a call center to call on […]

Hiring Undergraduates in Call Center

The call center industry is one of the few professional industries that provide opportunities of employment for college undergraduates. The reason is quite simple. Certain professional positions in a call center company do not really require a college degree. The English communication skill of an applicant is what is important. Moreover, potential agents anyway would […]

Telus Philippines Job Openings

Discover your own tropical career paradise. Join TELUS today and be part of summer’s hottest team! Now Hiring: Sales Representatives Technical Support Representatives Customer Care Representatives Chat Support Representatives Customer Experience Coaches Team Leaders Sales Coaches IT Professionals Human Resource Professionals Finance Professionals CSRs & TSRs for TELUS Taguig 50 TSR for DSL Connection Account […]

Transcom Philippines Job Openings

Excellence in technology and innovation meets excellence in global customer service. Transcom joins forces with Samsung in a partnership that will surely expand you opportunities.  Come and join our expanding family and enjoy competitive compensation package, various unique employee facilities and benefits and work conveniently within Australian hours. Smile at better opportunities! Email/Chat Support Representatives […]

WL Outsourcing Philippines

Bringing healthcare to you. WL Outsourcing Philippines, Inc (WLOP), Australia’s leading online solution to aged care and health care training for Filipino nurses and other health care professionals. WL Outsourcing serves as the back office of Wellness & Lifestyles Australia (WLA)which was established in 2003 to provide mobile allied health services, education and aged care […]

EXL Philippines Job Openings

Career or Profession? In EXL, you don’t have to choose.  In EXL, get the chance to practice your medical or financial profession while building your career in the BPO industry.  Caring beyond borders. EXL helps in making sure that its global clients are mobile and responsive to the needs of a multinational organization.  Be a […]

Sample Conversation in Call Center

The conversation in a call center is precisely the service provided of a contact center. Depending on the nature of the call or service, these conversations can vary greatly in terms of content and approach. Hereunder are samples of typical conversations for an inbound, outbound, and directory assistance service. Inbound Call Agent: Thank you for […]

What is a Healthcare Associate?

A Healthcare Associate is a customer service agent that provides service to a healthcare account as insurance company or a hospital. This position serves as a front-line function in the health care delivery system. Depending on the level of healthcare associate, duties may vary. The basic functions of a healthcare associate includes receiving calls from patients and […]

Why work as a Call Center Nurse?

A call center nurse is a general term which could mean three different professionals. First, it may refer to a nurse working as a healthcare worker in a call center company, which is required in compliance of health or OSHA rules. The second refers to a special kind of nurse working in a health related […]