Tesda Training for Call Centers

The call center industry is one of the booming industries in the Philippines that continuous to expand as more and more international companies are outsourcing their needs in the Philippines and more and more international BPO companies are moving their main operational centers in the Philippines. In lieu of which, there is a need for […]

Teletech Philippines

Since telemarketing the niche service of Teletech, it provides a highly competitive financial benefits and incentive package to its sales consultants to recruit and maintain the best in the industry as well as to keep them highly motivated in selling products and services. Teletech call center continues to enlarge its customer database that included a […]

Xynet Communication Solutions

Xynet is a member of RL Group of Companies which presently engaged in overseas recruitment local staffing, information and communications technology, public transport services, banking and finance, medical services and charity. Xynet Communication provides training solutions of the RL Group of Companies along with Ace International Training Corporation, One Nikkei-Philippines,Inc. and Nippon Human Resources Foundation,Inc. […]

American Chatlink

American Chatlink is a company involved in the marketing of international website memberships. This pertains to websites in which membership or subscription would entail payment to the site usually via credit card. The company has distinctively specialized in this market niche. As explicitly reflected in the company name, agents in American chatlink are usually engage […]

APAC Customer Services

Superior Experience and Focused Attention. This sums up the benefit that its clients get in partnering with the APAC Customer Services. Established in 1973, APAC Customer Services since then stood out as one of the premium BPO provider in customer care management. APAC Customer Services relies on its broad and profound expertise to deliver a […]

Directory Assistance Account

Directory assistance account refers to the account in a call center company which handles directory enquiries such as finding the address or telephone number of a business entity, organization, government agency or even an individual citizen. It is like a yellow page phone service in which instead of sifting the pages of a the yellow […]

How to go to Convergys San Lazaro?

Question: How to go to Convergys San Lazaro? Answer: Convergys Philippines has a satellite call center office located in Vertex One Building, along F. Yuseco St., San Lazaro, Manila. Convergys is just located at the back of SM San Lazaro. Residents from North Area (Caloocan, Monumento), Manila and nearby areas can take the LRT-1 ride […]

Prison Call Center

The concept of a Prison Call Center pertains to a call center whose operators, employees or agents are comprised of inmates. The call center office per se may be built inside a jail facility. The initiative of creating a prison call center was formulated by Senator Peter Cayetano. Dubbed BILIB I.T., this is one of […]

Interface Call Center

Interface Techno-Phil, Inc. (ITI) or Interface call center for short is a BPO company specializing in the implementation and maintenance of software applications in compliance with government regulatory policies and client focused procedures to provide satisfactory customer satisfaction through consummate team work that represents the company’s underlying business value. The company employs the most reliable […]

How to file a Complaint in DOLE?

Department of Labor and Employment (DOLE) is the government agency that generally regulates all issues, matters and policies related to labor and employment. When filing a complaint relating to labor, there is a particular agency under DOLE that especially handles complaints. This is the National Labor Relations Commission (NLRC), a quasi-judicial agency mandated to arbitrate […]

Brand Archipelago BPO

Established in 2001, Brand Archipelago is a business process outsourcing company that assist organizations locate their business processes offshore and initiate their start back-office operations in the Philippines. Brand Archipelago Philippines specifically caters a captive center development that accentuates on on companies that devote a considerable amount of their operating capital to telemarketing, customer support, […]

Mindbox Solutions Philippines

Mindbox Solutions Corp. is a knowledge process outsourcing company based in Manila, Philippines. The company mainly provides customer service assistance and the back office operations for a leading Mortgage firm in the US in the area of home refinancing, loan structuring and preparation as well as loan and credit evaluation and a comprehensive loans management […]

Vertex Solutions

Vertex Solutions is a premium IT consulting company founded in 2001 that focuses on IT Professional Staffing and electronic commerce and business solutions. Vertex Philippines aids client companies attain their respective business goals by integrating top level talent with established processes and leading technology. The company is extremely discerning in our hiring process which reflects […]

How to go to BPO International Manila?

Question: How to go to BPO International Manila? Answer: BPO International Philippines has a satellite call center office currently situated in Vertex One building, along F. Yuseco st., Sta. Cruz, Manila. Nearest landmarks to BPO International Manila are SM San Lazaro, BPI bank and Mang Inasal. Residents from Manila and nearby areas can take a […]

Training School for Call Centers

While call center industry in the Philippines continually grows and the demand for call center agents still increases, getting employment to companies is still very competitive. A college degree is not an assurance of getting hired in a call center company. Instead, fluency in English communication is the key to getting employed. This means that […]

How to get to Xlibris Cebu?

Question: How to get to Xlibris Cebu? Answer: Xlibris call center main office is in Cebu City. Xlibris Cebu is currently in TGU Tower, along Salinas Drive, Lahug. Cebu City. Xlibris Cebu is easily accessible via jeepney ride travelling via salinas drive and alight near TESDA building, then take a 5-minute walk to reach Xlibris […]

Managing Tardiness

Tardiness pertains to the habit of not coming on scheduled time. It is also synonymous to habitual lateness. Tardiness in the call center industry is a common problem especially among call center agents because of the nigh shift schedule of the work which practically changes the lifestyle of a person. Working at night and sleeping […]