Information: iso 9000 certified company in the philippines 2013

Convergys Philippines

With over 30 years of experience on its sleeve, Convergys rises as the top company in the world that specializes in customer management. Convergys Philippines is inimitably focused on aiding companies and innovating ways to increase the merits of their customer relationships and …

Sykes Philippines

Sykes Philippines specializes in providing excellent customer service, technical support service and support office functions. More than just a company but a family, Sykes Asia Philippines not only focuses on its commitment to its clients but to its people as well as to …

Advanced Contact Solutions

Among the specialized inbound solutions provided by Advanced Contact Solutions includes financial support services, requests and inquiries handling, Help Desk provision, acquisition of sales, activation of account subscriptions, payment facilitation, reservation assistance, grievance and complaint desk, Order taking, and customer service lines. In …

NCO Group Call Center

Headquartered in Horsham USA and with over 80 years of business experience, NCO Group is an international leader in providing business process outsourcing services specializing in on receivable management, customer relationship management and other support office services. NCO Group call center operates in …

Sutherland Global Services

Envisioning itself to be the top most and number one Technology Enabled provider and BPO partner with is mission to maximize customer value and enhance competitiveness by improving productivity and efficiency, Sutherland Global Services is an international company that provides fully integrated standardized …

IBM Global Philippines

Among IBM call center business solutions included business analytics and optimization, intelligence in business, process management, cloud computing and IT connectivity and integration. In terms of business management, IBM Global Philippines provides content, data, cost, disaster, distribution management as well as energy efficiency …

Teleperformance Philippines

Founded since 1978 and currently with over a 120,000 employees in 200+ service centers in 50 countries around the world, Teleperformance is one of the largest BPO companies in the world that provides services in 66 different languages for major international companies across …

ABM Global Solutions

ABM Global Solutions, Inc. (AGS) is a wholly-owned subsidiary of ePLDT, the Philippines’ premier information and communications technology company. It specializes in providing business solutions and applications software and implementation services tailor-fitted to the engineering, construction, real estate, wholesale and distribution, and food …

Customer Service Standards

Customer service refers to that totality or a series of services provided to a customer before, during and after a purchase aimed to enhance customer satisfaction. Customer service standards refer to the benchmark or model by customer service should be facilitated. Every company …

CPI Outsourcing Sitel

CPI Outsourcing is an outsourcing company that specializes in delivering attendance and payroll solutions, finance and accounting services as well as human resource development that is custom fit to the particular needs and requirements of the company. With its extensive experience and knowledge …

A CJ O Shopping Corporation

A CJ O Shopping Corporation is the company behind the “O Shopping Channel”, a 24/7 home TV shopping channel that broadcasts Sky Cable, Global Destiny and ABS-CBN Channel 2 and Studio 23. It is a joint venture bet’en ABS-CBN Corporation, the Philippines’ largest …