How to Conduct a Job Analysis in a Call Center

A job analysis is a systematic procedure whereby one identifies the required knowledge, skills, abilities and competencies are required for the successful performance of a job. The process involves collecting, recording and analyzing information about the subject matter, framework and requirements of the job. This management process is conducted as a tool for recruitment, establishing […]

Advanced Contact Solutions

Among the specialized inbound solutions provided by Advanced Contact Solutions includes financial support services, requests and inquiries handling, Help Desk provision, acquisition of sales, activation of account subscriptions, payment facilitation, reservation assistance, grievance and complaint desk, Order taking, and customer service lines. In terms of outbound solutions on the other hand, ACS Philippines call center conducts […]

City Discovery Asia Pacific

City Discovery is a leading provider of sightseeing tours, travel experiences and ground transportation worldwide. City Discovery Philippines is about helping people and tourists make their travels an unforgettable experience in their lives from hotel where they stay, airline they use, the places that they visited and the activities that they did. City Discovery Asia […]

Cyber City Teleservices

The first call center in Southern Mindanao, Cyber City Teleservices was founded on 1999 and now ranks as a premier leader “CRM Solutions & Services “. CyberCity Teleservices provides a broad array of customer relationship management services customized to its partner’s requirements and operations to ensure that they work as one tea. Cybercity Teleservices provides […]

How to go to Newfield Quezon City?

Question: How to go to Newfield Quezon City? Answer: Newfield International Philippines has another call center training center located in President Tower, along Timog Ave., Quezon City. Nearest landmarks to Newfield Quezon City are Merci Restaurant and Pan De Manila. Residents from Philcoa, Fairview and nearby Quezon City areas can take a jeepney ride going […]

Does Job Security Still Exist?

Years ago, our parents and grandparents found stable jobs, worked continuously for 20 or so years, and retired at the ripe old age of 60. Employees only needed to work diligently and they were assured of tenure. Meanwhile, employers didn’t have to worry too much about employee turnover because most of their people were very […]

How to go to MSGNI Quezon City?

Question: How to go to MSGNI Quezon City? Answer: Multi-Source Global Network main call center office is currently located in LOC building, along V. Luna corner eastwood ave., Quezon City. Nearest landmarks to MSGNI Quezon City are NSO building and Jollibee. Residents from San Juan, Sta. Mesa, Manila and nearby areas can take a LRT-2 […]

How to get to Stream Quezon City?

Question: How to get to Stream Quezon City? Answer: Stream Philippines call center has opened a new satellite office in Quezon City. Stream Quezon City is strategically located in SM North EDSA Annex, along EDSA, Quezon City. If you are coming from North Area (Quezon City, Cubao, Fairview), you should be familiar with SM North […]

Job Hound Dog Philippines

Job Hound Dog Philippines is a talent acquisition and management consultancy firm that helps connect business of all sectors with the right talent to fit their manpower needs. It specializes in custom-fitting talents to the specific needs of its clients especially coming Business Process Outsourcing, Hospitality, and Healthcare industries. As a company, Job Hound Philippines […]

Call Center Job Hiring Process

In today’s world, applying for a job as a call center agent needs a lot of preparation, especially if it is the first time job applying. Most jobseekers prefer to apply the position as a call center because of the high salary, great job and the opportunity it offers. The benefits it gives and the […]

Torque Mobile Customer Service

Creativity in motion. Torque is a dynamic brand with a superior product portfolio that aims to cater to the ever evolving technological needs of people. Torque Mobile Philippines offers consumer electronics and telecommunication devices with sleek, functional designs and up-to-date features at very competitive pricing. It aims to improve each individual’s lifestyle while maximizing the […]

SSS Call Center

The SSS or Social Security system is the government arm mandated to develop and promote a viable, universal and equitable social security protection strategy to the Filipinos working in the private sector. This is in line with the state policy to establish, develop and promote a social security system that will provide considerable protection to […]

How to get to Bluebean Taytay?

Question: How to get to Bluebean Taytay? Answer: Bluebean Philippines main call center office is currently located in Valley Fair Town Center, along Ortigas Ext., Taytay, Rizal. Nearest landmarks to Bluebean Taytay are Shell Gas Station and Shakey’s Pizza Restaurant. Residents from Cainta, Taytay, Antipolo, Pasig can easily get to Bluebean Taytay by taking a […]

ADEC Solutions

ADEC Solutions (American Data Exchange Corporation) is the foremost provider in Content BPO with particular area of expertise in aiding businesses formulate, process, administer, and evaluate information more efficiently. Founded in 1998, ADEC Group has grown to become an international BPO company with a global footprint of over 5,000 employees in 14 locations across the […]

Phil BPO Transcription Services

We will make a difference! Phil BPO Transcription Services is a BPO firm that specializes in providing transcription services with main focus on medical, legal and business transcriptions, general data entries, data conversion, web development, EMR hosting and virtual assistant services. Phil BPO Solutions Philippines is composed of highly-driven well-skilled professionals committed in meeting the […]

Text Switch Unlimited Philippines

Text Switch Unlimited, Inc. is a business process outsourcing company based in the Philippines that specializes in transcription and data services. Text Switch Philippines provides services that is supported by the highest standard of professionalism, security and service available in the industry. Text Switch Unlimited offers in a comprehensive range of data management services including […]

Gameloft Philippines

Gameloft is a leading global publisher of digital and social games. To keep ahead of the game, it continues to look ahead, understand the trends and forces that allow it to always provide the best gaming experience and move swiftly to prepare for what’s to come. It aims of allowing its customers to play games […]

West Contact Services

At West Contact Services, clients are afforded cutting edge technology. West call center also conducts intensive research to ensure the development of the perfect solutions that fits a client in their respective industry. West Contact Services provides up to date reporting mechanism to ensure its clients of complete transparency and monitoring of customer interactions. West […]

Cordia Philippines

Cordia-Philippines is business process outsourcing company that provides customer support services to clients of Cordia Corporation, a US company that provides local and long distance telecommunications services in over 60 countries using voice over Internet Protocol (VOIP), conventional cable lines and other internet phone services. Cordia Philippines operates in different operating subsidiaries in different companies […]

CA Telemarketing

California Telemarketing, CA Telemarketing or CTI for short is a business process outsourcing company which specializes in telemarketing services. With modern consumer becoming more demanding than ever, companies are required to provide 24-7 customer support service, which CA Telemarketing makes possible. CA Telemarketing Philippines utilizes the power of the World Wide Web with cutting edge […]