Call Center Job Hiring Process

In today’s world, applying for a job as a call center agent needs a lot of preparation, especially if it is the first time job applying. Most jobseekers prefer to apply the position as a call center because of the high salary, great job and the opportunity it offers. The benefits it gives and the […]

How to Conduct a Job Analysis in a Call Center

A job analysis is a systematic procedure whereby one identifies the required knowledge, skills, abilities and competencies are required for the successful performance of a job. The process involves collecting, recording and analyzing information about the subject matter, framework and requirements of the job. This management process is conducted as a tool for recruitment, establishing […]

Does Job Security Still Exist?

Years ago, our parents and grandparents found stable jobs, worked continuously for 20 or so years, and retired at the ripe old age of 60. Employees only needed to work diligently and they were assured of tenure. Meanwhile, employers didn’t have to worry too much about employee turnover because most of their people were very […]

How to go to BHM BPO Paranaque?

Question: How to go to BHM BPO Paranaque? Answer: BHM BPO Philippines has another call center office located inside UPS-4 subdivision, along West Service Road, Paranaque. Nearest landmark to BHM BPO Paranaque is Wimpex building. Residents from Paranaque can easily get to BHM BPO Paranaque via jeepney ride going to Sucat-highway; then take a tricycle […]

Advanced Contact Solutions

Among the specialized inbound solutions provided by Advanced Contact Solutions includes financial support services, requests and inquiries handling, Help Desk provision, acquisition of sales, activation of account subscriptions, payment facilitation, reservation assistance, grievance and complaint desk, Order taking, and customer service lines. In terms of outbound solutions on the other hand, ACS Philippines call center conducts […]

How to go to 2Go Paranaque?

Question: How to go to 2Go Paranaque? Answer: 2GO Call center has a satellite office located in Columbia Airfreight Complex I, along MIASCOR Drive, NAIA Avenue, Paranaque City. Nearest landmark to 2GO Paranaque is Duty Free Philippines. Residents from Manila and nearby areas can take a FX taxi ride (available in Lawton) going to Sucat […]

How to go to Dun and Bradstreet Paranaque?

Question: How to go to Dun and Bradstreet Paranaque? Answer: Dun and Bradstreet Philippines main call center office is currently located in Cargohaus building, along Old MIA road, Vitalez, Paranaque. Nearest landmarks to D&B Paranaque are NAIA 2 Terminal and Cargo terminal. If you are coming from EDSA, take a bus ride going to MIA […]

How to go to SPI Global Paranaque?

Question: How to go to SPI Global Paranaque? Answer: SPI Global main office is located in front of NAIA 1 terminal, Sucat Paranaque. SPI Global Paranaque is perfect for residents of Paranaque, Las Pinas, Cavite who wants to work in the call center industry. If you are coming from Cavite, just take a bus ride […]

Better Compensation or Better Benefits?

When evaluating a job, people usually focus on the salary, the pay, the remuneration or the compensation. While the pay is significant, it is not all that matters in taking a job. The salary is not the sole criterion for determining the best job offer. Focusing on the salary alone is best if one is […]

Call Center Hiring Process

The hiring process in call center companies is a protracted and demanding task. It is so taxing that some companies even outsource the recruitment process to save them from the time and effort involved in sifting through the multitude of applicants and weeding out those which are not qualified. The objectives of call center hiring […]

Convergys Philippines

With over 30 years of experience on its sleeve, Convergys rises as the top company in the world that specializes in customer management. Convergys Philippines is inimitably focused on aiding companies and innovating ways to increase the merits of their customer relationships and convey reliable customer experiences in multi-channels across the globe. With over 70,000 […]

Aegis Philippines

Aegis PeopleSupport resulted from the merger of two business processing companies in October 2008, namely Aegis and PeopleSupport. Aegis, a company founded 3 decades ago was an international business services and consultancy company that provide enhanced consumer experiences to different international brands. PeopleSupport on the other hand was founded 1998, with the development of online […]

Hire Better Call Center Agents

Working as a call center agent is not just about answering phone calls which everybody can practically do. The work of a call center agent requires special skills and talents because it is customer oriented and not just a conversational dialogue with a friend. In lieu of which, it is important for call center companies […]

Telus Philippines Job Openings

Discover your own tropical career paradise. Join TELUS today and be part of summer’s hottest team! Now Hiring: Sales Representatives Technical Support Representatives Customer Care Representatives Chat Support Representatives Customer Experience Coaches Team Leaders Sales Coaches IT Professionals Human Resource Professionals Finance Professionals CSRs & TSRs for TELUS Taguig 50 TSR for DSL Connection Account […]

Transcom Philippines Job Openings

Excellence in technology and innovation meets excellence in global customer service. Transcom joins forces with Samsung in a partnership that will surely expand you opportunities.  Come and join our expanding family and enjoy competitive compensation package, various unique employee facilities and benefits and work conveniently within Australian hours. Smile at better opportunities! Email/Chat Support Representatives […]

Teleperformance Philippines Job Openings

Get ready for the BIG League! Start an exciting career with Teleperformance! More exciting positions await you in our Greenfield, Mandaluyong site. Customer Service Technical Support Dayshift Non-Voice Celebrate your achievement! Be part of a company that inspires you to pursue excellence Jump for joy With Teleperformance! get hired at Teleperformance and get a chance […]

Virtela Services Philippines

Passionate about support. Virtela Services is an NTT Communications Company that provides a smart alternative for enterprise networking and virtualized IT services. Virtela Technology Services delivers award-winning services with its Virtualized Overlay Network and Virtela Enterprise Services Cloud (ESC) platform, with Local Cloud Centers (LCCs) tactically dispersed around the globe, which eradicates the complexity and […]

Hiring Undergraduates in Call Center

The call center industry is one of the few professional industries that provide opportunities of employment for college undergraduates. The reason is quite simple. Certain professional positions in a call center company do not really require a college degree. The English communication skill of an applicant is what is important. Moreover, potential agents anyway would […]

Top 20 Call Centers In The Philippines Revealed

With all the call center companies setting up offices in the Philippines, it is important for us to identify the top 20 call centers today. This can serve as a guide for job seekers and current employees to ensure that they will only render their services to the best in the industry. Let us enumerate […]

Multi-Source Global Network

The Multi-Source Global Network or MSGNI is a business process outsourcing and training company founded in 2006. MSGNI was originally conceived to tap the expertise of Filipino professionals and provide them lucrative alternative to work in the Philippines and sway them from going abroad to make a living. The business process outsourcing industry allowed local […]