Aegis Philippines

Aegis PeopleSupport resulted from the merger of two business processing companies in October 2008, namely Aegis and PeopleSupport. Aegis, a company founded 3 decades ago was an international business services and consultancy company that provide enhanced consumer experiences to different international brands. PeopleSupport on the other hand was founded 1998, with the development of online […]

Convergys Philippines

With over 30 years of experience on its sleeve, Convergys rises as the top company in the world that specializes in customer management. Convergys Philippines is inimitably focused on aiding companies and innovating ways to increase the merits of their customer relationships and convey reliable customer experiences in multi-channels across the globe. With over 70,000 […]

Call Center Job Hiring Process

In today‚Äôs world, applying for a job as a call center agent needs a lot of preparation, especially if it is the first time job applying. Most jobseekers prefer to apply the position as a call center because of the high salary, great job and the opportunity it offers. The benefits it gives and the […]

BPO Hubs in the Philippines

In Philippines, the call centers or call centre in fact started as a plain provider of email response and managing services. As time pass by, the call center industry comprises 80% of the outsourcing industry in the Philippines. Among the client of the call center is the United States market, which occupies the 80% services […]

Sitel Philippines

Sitel Philippines BPO Company of the Year! Believe and commit. These are the two underlying principles that make up the more than 50,000 highly trained professionals that deliver the services of Sitel Philippines. Sitel is a contact center outsourcing company that delivers focused and complete CRM solutions from customer acquisition, customer care, customer retention and […]

ePLDT Ventus

ePLDT Ventus is the former name of SPi CRM, a subsidiary of the Philippine Long Distance Telephone Company (PLDT), the biggest and most dominant telecommunications provider in the Philippines. Founded in 2001, the company operates eight customer contact centers serving Fortune 500 companies in North America and Europe and is manpowered by more than 7,000 […]

How to get to Sitel Baguio?

Question: How to get to Sitel Baguio? Answer: Sitel Philippines has a satellite call center in Baguio city. Sitel Philippines is currently located in Baguio City Economic Zone (BCEZ), along Loakan Road, Baguio City. Sitel Baguio offers opportunity for Baguio residents to have a career in Outsourcing/Call Center. Sitel Baguio is accessible via jeepney ride […]

How to go to Aegis Baguio?

Question: How to go to Aegis Baguio? Answer: Aegis PeopleSupport has a satellite call center office located in PeopleSupport Building, along Harrison road, Baguio City. Nearest landmark to Aegis Baguio is SM City Baguio. Residents from Baguio can easily get to by taking a jeepney ride going to SM City baguio; then take a 5-10 […]

How to get to Convergys Baguio?

Question: How to get to Convergys Baguio? Answer: Convergys Philippines has a satellite call center office located in Baguio Technohub, Ordonio Drive, Camp john Hay, Baguio City. Residents from Baguio can easily get to Convergys Baguio via jeepney or taxi ride going to Camp John Hay; then take a 15 minute walk to along Ordonio […]

How to get to Sterling Global Baguio?

Question: How to get to Sterling Global Baguio? Answer: Sterling Global satellite call center office is located in PUso ng Baguio building, along Session Road, Baguio City. If you are coming from Metro Manila and want to apply/work for Sterling Global Baguio, you can take a provincial bus ride going to Baguio city. Buses bound […]

IBM Global Philippines

Among IBM call center business solutions included business analytics and optimization, intelligence in business, process management, cloud computing and IT connectivity and integration. In terms of business management, IBM Global Philippines provides content, data, cost, disaster, distribution management as well as energy efficiency and Enterprise application integration. With the delivery of its IT solutions, IBM […]

Sutherland Global Services

Envisioning itself to be the top most and number one Technology Enabled provider and BPO partner with is mission to maximize customer value and enhance competitiveness by improving productivity and efficiency, Sutherland Global Services is an international company that provides fully integrated standardized programs for the business-cycle support solutions of global companies. Sutherland Global Services […]

Sutherland Philippines Job Openings

Got the message? Meet up with Sutherland too! PEZA’s Three-time “Outstanding Employer of the Year” Apply Now! Customer Service and Technical Support Consultants *Free meals for applicants who pass the initial interview *25 cell phones will be raffled off to successful hires! Holiday Open House – Dec 16-20 9am to 5pm Be the star of […]

Advanced Contact Solutions

Among the specialized inbound solutions provided by Advanced Contact Solutions includes financial support services, requests and inquiries handling, Help Desk provision, acquisition of sales, activation of account subscriptions, payment facilitation, reservation assistance, grievance and complaint desk, Order taking, and customer service lines. In terms of outbound solutions on the other hand, Advanced Contact Solutions call […]

Call Center Hiring Process

The hiring process in call center companies is a protracted and demanding task. It is so taxing that some companies even outsource the recruitment process to save them from the time and effort involved in sifting through the multitude of applicants and weeding out those which are not qualified. The objectives of call center hiring […]

ICT Group

The ICT Group had more than 15000 employees in more than 50 delivery centers across the world that mostly in financial and insurance institutions, telco, healthcare services, IT companies and government. The financial crisis of 2008 that beleaguered the world economy took its toll of ICT Group as the company began shutting down its delivery […]

SSS Call Center

The SSS or Social Security system is the government arm mandated to develop and promote a viable, universal and equitable social security protection strategy to the Filipinos working in the private sector. This is in line with the state policy to establish, develop and promote a social security system that will provide considerable protection to […]

Dell Call Center Philippines Job Openings

Ready to fine-tune your career? Meritocracy. Empowerment. A passion for technology and unique solutions. That’s what success sounds like at Dell. Explore our career opportunities, and discover how brilliant your career can be. Pasay and Quezon City Sites Technical Support Representatives provide phone technical support to dell system/product customers Senior HR Generalists Finance Manager When […]

Training School for Call Centers

While call center industry in the Philippines continually grows and the demand for call center agents still increases, getting employment to companies is still very competitive. A college degree is not an assurance of getting hired in a call center company. Instead, fluency in English communication is the key to getting employed. This means that […]

NCO Group Call Center

Headquartered in Horsham USA and with over 80 years of business experience, NCO Group is an international leader in providing business process outsourcing services specializing in on receivable management, customer relationship management and other support office services. NCO Group call center operates in over 100 locations in 11 countries across the world including the US, […]