Call Center Job Hiring Process

In today’s world, applying for a job as a call center agent needs a lot of preparation, especially if it is the first time job applying. Most jobseekers prefer to apply the position as a call center because of the high salary, great job and the opportunity it offers. The benefits it gives and the […]

How to Conduct a Job Analysis in a Call Center

A job analysis is a systematic procedure whereby one identifies the required knowledge, skills, abilities and competencies are required for the successful performance of a job. The process involves collecting, recording and analyzing information about the subject matter, framework and requirements of the job. This management process is conducted as a tool for recruitment, establishing […]

Advanced Contact Solutions

Among the specialized inbound solutions provided by Advanced Contact Solutions includes financial support services, requests and inquiries handling, Help Desk provision, acquisition of sales, activation of account subscriptions, payment facilitation, reservation assistance, grievance and complaint desk, Order taking, and customer service lines. In terms of outbound solutions on the other hand, ACS Philippines call center conducts […]

Does Job Security Still Exist?

Years ago, our parents and grandparents found stable jobs, worked continuously for 20 or so years, and retired at the ripe old age of 60. Employees only needed to work diligently and they were assured of tenure. Meanwhile, employers didn’t have to worry too much about employee turnover because most of their people were very […]

Call Center Hiring Process

The hiring process in call center companies is a protracted and demanding task. It is so taxing that some companies even outsource the recruitment process to save them from the time and effort involved in sifting through the multitude of applicants and weeding out those which are not qualified. The objectives of call center hiring […]

Transcom Philippines Job Openings

Excellence in technology and innovation meets excellence in global customer service. Transcom joins forces with Samsung in a partnership that will surely expand you opportunities.  Come and join our expanding family and enjoy competitive compensation package, various unique employee facilities and benefits and work conveniently within Australian hours. Smile at better opportunities! Email/Chat Support Representatives […]

Telus Philippines Job Openings

Discover your own tropical career paradise. Join TELUS today and be part of summer’s hottest team! Now Hiring: Sales Representatives Technical Support Representatives Customer Care Representatives Chat Support Representatives Customer Experience Coaches Team Leaders Sales Coaches IT Professionals Human Resource Professionals Finance Professionals CSRs & TSRs for TELUS Taguig 50 TSR for DSL Connection Account […]

Hiring Undergraduates in Call Center

The call center industry is one of the few professional industries that provide opportunities of employment for college undergraduates. The reason is quite simple. Certain professional positions in a call center company do not really require a college degree. The English communication skill of an applicant is what is important. Moreover, potential agents anyway would […]

Top Call Center Training Schools

Being branded as top school for call center training is very much appreciated. It is a plus points or bonus on the part of the schools as well as for the students studying in a top school for call center agent. There is an advantage if graduated in this particular school, because finding a job […]

How to get to Cipher Solutions QC?

Question: How to get to Cipher Solutions QC? Answer: Cipher Solutions main call center office is located in Lemon Square Bldg. EDSA, Munoz, Quezon City. North Area Residents (Caloocan, Monumento) can take a bus/jeepney ride along EDSA and alight in front of Lemon Square bldg. to easily reach Cipher Solutions Quezon city. Manila and nearby […]

Training School for Call Centers

While call center industry in the Philippines continually grows and the demand for call center agents still increases, getting employment to companies is still very competitive. A college degree is not an assurance of getting hired in a call center company. Instead, fluency in English communication is the key to getting employed. This means that […]

A.G. Pazon & Associates

A.G. Pazon & Associates (AGPA), is a Philippines based outsourcing company that provides professional advisory and consultancy services related to architectural, engineering and planning developments both locally and abroad. The company was founded in 1990 by a group of Architects, Engineers and Planners who pooled together to provide a more holistic and integrated professional services. […]

American Chatlink

American Chatlink is a company involved in the marketing of international website memberships. This pertains to websites in which membership or subscription would entail payment to the site usually via credit card. The company has distinctively specialized in this market niche. As explicitly reflected in the company name, agents in American chatlink are usually engage […]

How to go to Convergys Munoz?

Question: How to go to Convergys Munoz? Answer: Convergys Philippines has a satellite call center office (Recruitment hub) located in Jackman Plaza, along EDSA, Munoz Quezon City. Residents from Caloocan, Monumento can take a bus, jeepney or LRT ride to Roosevelt station; then take a 5-10 minute walk to easily reach Convergys Munoz. Residents from […]

How to go to Convergys San Lazaro?

Question: How to go to Convergys San Lazaro? Answer: Convergys Philippines has a satellite call center office located in Vertex One Building, along F. Yuseco St., San Lazaro, Manila. Convergys is just located at the back of SM San Lazaro. Residents from North Area (Caloocan, Monumento), Manila and nearby areas can take the LRT-1 ride […]

Teledevelopment Philippines Job Openings

Jump start your career in 2013 with TeleDevelopment! Apply now and get hired on the spot! Possible 20K-40K signing bonus. Now hiring: Cubomser Service Representatives(Financial, Telco, Sales, Healthcare) Technical Service Representatives Payroll Specialists Team Leaders Medical Billers, Medical Coders USRNs Credit Card and Collections Support Bilingual Speaking Agents (Cantonese, Mandarin, Bahasa Melayu/Indonesia, Thai, Spanish, Japanese […]

Acquire Philippines Job Openings

Customer Service Reinvented. Upholding a Culture of Ownership. Simply Authenticity. Be Part of Our Outbound Sales Dayshift Team. Join us now for a prosperous 2013! Now Hiring: Inbound Sales Outbound Sales Customer Service Technical Support Directory Assistance Day and Night Shift Positions available Are you a Top Seller? Come join Acquire Philippines Outbound Sales Team. […]

Cordia Philippines

Cordia-Philippines is business process outsourcing company that provides customer support services to clients of Cordia Corporation, a US company that provides local and long distance telecommunications services in over 60 countries using voice over Internet Protocol (VOIP), conventional cable lines and other internet phone services. Cordia Philippines operates in different operating subsidiaries in different companies […]

How to get to Lexis Nexis Technohub?

Question: How to get to Lexis Nexis Technohub? Answer: LexisNexis Philippines main call center office is located in UP-Ayalaland Technohub, along Commonwealth avenue, Quezon City. North Area Residents (QC, Monumento, Munoz) can take a bus ride along EDSA and alight at Quezon Avenue or East Avenue/GMA-Kamuning; then take a jeepney bound to Fairview and alight […]

Imax BPO Solutions

Founded in 2013, iMax BPO is a Philippine based business process outsourcing firm that specializes in Back Office Processing, Customer Service, Marketing Solutions, Professional Services, Sales and Saves Programs, and Technical Support, Social Media Marketing and Optimization, as well as Integrated and Customer Management Solution Services for small to large companies mainly from Canada, UK, […]