Hospital Call Centers

A hospital call center service pertains to a wide variety of customer support services within the medical and health industry. The institution of call center in the medical industry is a progressive development considering the paramount role and importance of communication in the medical field. Getting the right or accurate information at the soonest possible […]

How to Conduct a Job Analysis in a Call Center

A job analysis is a systematic procedure whereby one identifies the required knowledge, skills, abilities and competencies are required for the successful performance of a job. The process involves collecting, recording and analyzing information about the subject matter, framework and requirements of the job. This management process is conducted as a tool for recruitment, establishing […]

Opening Spiel

First impression lasts. The Opening spiel of a call center agent basically constitutes the first impression of a call. An opening spiel pertains to the script used by an agent to receive or start a call. Thus, an opening spiel is a crucial aspect in a call because it can make or break a call. […]

How to Get to Conduit BPO Mandaluyong?

Question: How to Get to Conduit BPO Mandaluyong? Answer: Conduit BPO main call center office is located in Mandaluyong City. Conduit BPO Mandaluyong is strategically located in Globe Telecom 2 building, along Pioneer St., Mandaluyong City. Nearest landmarks to Conduit BPO Mandaluyong are Robinsons Pioneer and Legend Villas. If you are coming from North Area […]

How to get to WebPros Mandaluyong?

Question: How to get to WebPros Mandaluyong? Answer: WebPros Philippines main cc office is currently located in Paragon Plaza, along EDSA cor Reliance st., Mandaluyong City. Nearest landmark to WebPros Mandaluyong is Victor Potenciano Medical Center (Polymedic). Residents from South Area should take a bus ride going to Mandaluyong/Megamall and alight in front of Paragon […]

How to get to RR Donnelley Mandaluyong?

Question: How to get to RR Donnelley Mandaluyong? Answer: RR Donnelley Philippines main call center office is currently located in Eastgate Centre Building, along EDSA, Mandaluyong City. Nearest landmarks to RR Donnelley Mandaluyong are Polymedic Hospital and Automatic Center. If you are coming from EDSA, take a bus ride going to Boni and tell the […]

How to get to Brady Mandaluyong?

Question: How to get to Brady Mandaluyong? Answer: Brady Philippines call center main office is in Mandaluyong City. Brady Mandaluyong is strategically located in Worldwide Corporate Center (Starmall Annex), along Shaw boulevard. If you are coming from south area (Paranaque, Las Pinas, Cavite, etc) or North Area (quezon city, caloocan, etc), just take the MRT […]

How to go to Teledata Mandaluyong?

Question: How to go to Teledata Mandaluyong? Answer: Teledata Philippines main call center office is currently situated in Summit One Tower, along Shaw blvd., Mandaluyong City. Nearest landmarks to Teledata Mandaluyong are RCBC Shaw, Wack Wack Golf Club and China Bank. Residents from Mandaluyong, Kalentong, Sta. mesa, Quiapo and nearby areas can take a jeepney […]

How to get to Core Alliance Mandaluyong?

Question: How to get to Core Alliance Mandaluyong? Answer: Core Alliance Interactive Solutions main call center office is currently situated in Paragon Plaza building, along EDSA cor. Reliance st., Mandaluyong City. Nearest landmark to Core Alliance Mandaluyong is Polymedic Hospital. If you are coming from EDSA, take a MRT Ride to either Boni or Shaw […]

Does Job Security Still Exist?

Years ago, our parents and grandparents found stable jobs, worked continuously for 20 or so years, and retired at the ripe old age of 60. Employees only needed to work diligently and they were assured of tenure. Meanwhile, employers didn’t have to worry too much about employee turnover because most of their people were very […]

Advanced Contact Solutions

Among the specialized inbound solutions provided by Advanced Contact Solutions includes financial support services, requests and inquiries handling, Help Desk provision, acquisition of sales, activation of account subscriptions, payment facilitation, reservation assistance, grievance and complaint desk, Order taking, and customer service lines. In terms of outbound solutions on the other hand, ACS Philippines call center conducts […]

Call Center Job Hiring Process

In today’s world, applying for a job as a call center agent needs a lot of preparation, especially if it is the first time job applying. Most jobseekers prefer to apply the position as a call center because of the high salary, great job and the opportunity it offers. The benefits it gives and the […]

Part Time Jobs in Call Center

Part-time jobs refer to a type of employment in which employee renders less than the average 40 hours a week of a full time job. Part time jobs usually refer to jobs in which workers work 30 or less hours per week or 4 hours a day. Part-time jobs have drastically increased in the last […]

Most Effective Opening Spiels

There is really no such thing as the most effective opening spiel. The type of opening spiel that an agent uses will depend on different factors including the kind of account that one is handling (inbound or outbound), the kind of customers that one will be calling, and other such factors. Moreover, an effective spiel […]

OSRP Philippines

OSRP Philippines was first recognized in June of 2005 as OSRP LLC. It was then started as a small subsidiary of PC mall Incorporated and has grown into a big company as the year’s passes with an ever growing workforce. For the past years, OSRP Philippines have grown their operations in Mandaluyong City, particularly at […]

How to go to Infinite Links Laguna?

Question: How to go to Infinite Links Laguna? Answer: Infinite Links main call center office is currently located in Franco Building, along Lopez Avenue, Los Banos Laguna. Nearest landmarks to Infinite Links Laguna are Los Banos Doctors Hospital and IC’S Bar. Residents from Sta. Cruz, Pansol, Calamba and nearby areas can take a jeepney ride […]

APAC Customer Services

Superior Experience and Focused Attention. This sums up the benefit that its clients get in partnering with the APAC Customer Services. Established in 1973, APAC Customer Services since then stood out as one of the premium BPO provider in customer care management. APAC Customer Services relies on its broad and profound expertise to deliver a […]

Sample Spiels for Education Plan

Spiels are especially important for telemarketing outbound calls. An effective opening spiel will make or break the start of a conversation with a prospective client. While there are generic spiels that one can use in introducing oneself, preparing spiels for a particular product entails certain innovativeness and creativity to make the product interesting. Here are […]

How to go to TDG Taguig?

Question: How to go to TDG Taguig? Answer: Transnational Diversified Group (TDG) main call center office is currently located in , Net Quad Building along 4th avenue corner 30th st., Bonifacio Global City, Taguig. Nearest landmarks to TDG Taguig are Starbucks and BPI bank. If you are coming from EDSA, take a MRT ride to […]

How to go to iXSforall Makati?

Question: How to go to iXSforall Makati? Answer: iXSforall Philippines main call center office is currently situated in EWC Building, along Matilde cor Gen. Luna St., Brgy Poblacion, Makati City. Nearest landmarks to iXSforall Makati are Makati Dog and Cat Hospital and Makati High School. Residents from Manila and nearby areas can take a LRT […]