Advanced Contact Solutions

Among the specialized inbound solutions provided by Advanced Contact Solutions includes financial support services, requests and inquiries handling, Help Desk provision, acquisition of sales, activation of account subscriptions, payment facilitation, reservation assistance, grievance and complaint desk, Order taking, and customer service lines. In terms of outbound solutions on the other hand, ACS Philippines call center conducts […]

Sykes Philippines

Sykes Philippines specializes in providing excellent customer service, technical support service and support office functions. More than just a company but a family, Sykes Asia Philippines not only focuses on its commitment to its clients but to its people as well as to the community. Sykes Philippines corporate social responsibility particularly in helping underprivileged children […]

Convergys Philippines

With over 30 years of experience on its sleeve, Convergys rises as the top company in the world that specializes in customer management. Convergys Philippines is inimitably focused on aiding companies and innovating ways to increase the merits of their customer relationships and convey reliable customer experiences in multi-channels across the globe. With over 70,000 […]

IBM Global Philippines

Among IBM call center business solutions included business analytics and optimization, intelligence in business, process management, cloud computing and IT connectivity and integration. In terms of business management, IBM Global Philippines provides content, data, cost, disaster, distribution management as well as energy efficiency and Enterprise application integration. With the delivery of its IT solutions, IBM […]

Teleperformance Philippines

Founded since 1978 and currently with over a 120,000 employees in 200+ service centers in 50 countries around the world, Teleperformance is one of the largest BPO companies in the world that provides services in 66 different languages for major international companies across different various industries. Teleperformance Philippines transforms passion into excellence by believing on […]

Startek Philippines

Startek Philippines is a business process outsourcing (BPO) company with over 25 years of experience in to creating a constructive and affirmative impact on its clients’. It works under the mission to empower its people to contest for its customer’s products to ensure a return of value to its stakeholders. Responding to the rigors of […]

How to Conduct a Job Analysis in a Call Center

A job analysis is a systematic procedure whereby one identifies the required knowledge, skills, abilities and competencies are required for the successful performance of a job. The process involves collecting, recording and analyzing information about the subject matter, framework and requirements of the job. This management process is conducted as a tool for recruitment, establishing […]

Convergys Philippines Job Openings

Ignite Change. Telstra, Australia’s largest telecommunications company in partnership with Convergys, the premier BPO company in the Philippines invites you to make a difference. Come and join our expanding Aussie family. As we grow, so too will your opportunities. enjoy stability and a long fulfilling career – one with rewards and recognition for the great […]

Aegis PeopleSupport Philippines Job Openings

AEGIS is currently looking for Customer Service and Technical Support Representatives for the following verticals: Travel & Hospitality Travel Specialists Travel Sales Representatives Consumer services Hotel Reservations Specialists Technology and Telecommunications Financial Software Specialists IT Sales Technical Support Agents Conferencing Agents Banking Collections Specialists Banking Specialists Can you speak Cantonese? Aegis is looking for Chinese […]

How to go to Sunpower Laguna?

Question: How to go to Sunpower Laguna? Answer: Sunpower Philippines main call center and manufacturing office is currently located inside Laguna Technopark, Binan, Laguna. Residents from Sta. Rosa, Binan and nearby Laguna locations can easily take a jeepney ride going to Laguna Technopark to reach Sunpower Laguna. Residents from Manila and nearby areas can take […]

Does Job Security Still Exist?

Years ago, our parents and grandparents found stable jobs, worked continuously for 20 or so years, and retired at the ripe old age of 60. Employees only needed to work diligently and they were assured of tenure. Meanwhile, employers didn’t have to worry too much about employee turnover because most of their people were very […]

How to go to Infinite Links Laguna?

Question: How to go to Infinite Links Laguna? Answer: Infinite Links main call center office is currently located in Franco Building, along Lopez Avenue, Los Banos Laguna. Nearest landmarks to Infinite Links Laguna are Los Banos Doctors Hospital and IC’S Bar. Residents from Sta. Cruz, Pansol, Calamba and nearby areas can take a jeepney ride […]

Teleperformance Philippines Job Openings

Get ready for the BIG League! Start an exciting career with Teleperformance! More exciting positions await you in our Greenfield, Mandaluyong site. Customer Service Technical Support Dayshift Non-Voice Celebrate your achievement! Be part of a company that inspires you to pursue excellence Jump for joy With Teleperformance! get hired at Teleperformance and get a chance […]

How to go to Ascendas Laguna?

Question: How to go to Ascendas Laguna? Answer: Ascendas Philippines main call center office is currently located inside Carmelray Industrial Park II, Calamba, Laguna. Nearest landmarks to Carmelray II Gate are Iglesia ni Cristo and BPI bank. Residents from Batangas, Laguna provinces can take any jeepney/bus ride going to Calamba/Carmelray II; tell the driver to […]

How to get to SPI Global Laguna?

Question: How to get to SPI Global Laguna? Answer: SPI Global has a satellite call center office located in Carmelray Park 2, Calamba, Laguna. Residents from Laguna and other nearby areas can easily take a jeepney ride going to Canlubang; alight at jeepney terminal and ride another jeepney going to CarmelRay Park 2; alight in front […]

C3 Philippines Job Openings

Ring in the New Year with a job you’ll love!  Love to be part of our family! Pioneer Travel account now hiring. 25K Sign-on Bonus for the first 50 hires. Join our Telco account. Pioneer International Airline Account C3 Customer Contact Channel offers Excellent pay and benefits, a superior work culture, and great career opportunities. […]

Servimax Technologies Philippines

The Servimax Technologies Philippines focuses on their services such as operations support that concentrated on different IT clients, they give solutions for the Human Resources like all the transaction for the payment or the salaries of the employees, training and organizational developments includes in these Human Resource, Accounting for their accounts payable/receivable for the treasury […]

IBM Philippines Job Openings

Collaborate with like-minded people in an environment that embraces individual differences, and rewards your best effort as you sprint your way to success. World-class training. Wealth of experiences. More opportunities. This is your chance to join a world leader. Customer Care Specialist for a US-Based Telco Account (Makati) at least 3 months BPO background Willign […]

Call Center Job Hiring Process

In today’s world, applying for a job as a call center agent needs a lot of preparation, especially if it is the first time job applying. Most jobseekers prefer to apply the position as a call center because of the high salary, great job and the opportunity it offers. The benefits it gives and the […]

Regus Service Centre Philippines

One of the most important aspects in business is having a strategic location or a place of office. It is the environment of your business, its visibility, accessibility and provides a good working environment for your employees and customers would add to the success of your business. And in today’s technology driven industry space office […]