Teletech Philippines

Since telemarketing the niche service of Teletech, it provides a highly competitive financial benefits and incentive package to its sales consultants to recruit and maintain the best in the industry as well as to keep them highly motivated in selling products and services. Teletech call center continues to enlarge its customer database that included a […]

Philippines vs India Call Centers

The two contenders for offshore outsourcing are India and Philippines. While both countries have their own current niches in the type of business processes that are outsourced, the Philippines remains as one a top destination for the contact center BPO? Why is this so? While India had been a center for outsourcing for many years, […]

Medicall Philippines

Medicall Philippines is a specialized American outsourcing Company providing a wide-range of contact center services. Medicall Philippines is in the process of business expansion. It is not merely on the medical services the Medicall Philippines offers, they are also giving an extra services in the IT infrastructure and security requirements, with the help mainly on […]

Multirational Philippines

Founded in January of 2006, MultiRational is a business consulting services company that primarily provides insourcing services to multinational companies operating in the Philippines. It started off as a staff hosting company in Australia but now integrates a law firm, accounting firm, off shoring consultancy and HR practice with low-cost, turnkey fitted and provisioned incubator […]

Call Center Regular Employee

The term “regular” is a classification of employment according to one’s tenure often contrasted against casual employee. According to the Labor Code of the Philippines, an employee is regular if one is has rendered at least one year of service, whether continuous or broken. An employee is also considered regular even if evinced only by […]

HRMall Philippines

HRMall Philippines is a BPO company that specializes on providing human resource related services such as payroll services to clients mainly from the Asia Pacific region. Its processing and data delivery centers are located in the Philippines, which help company offer quality yet affordable services. HRMall Philippines executes, assigns, supports and administers technology-enabled HR systems […]

Convergys Philippines

With over 30 years of experience on its sleeve, Convergys rises as the top company in the world that specializes in customer management. Convergys Philippines is inimitably focused on aiding companies and innovating ways to increase the merits of their customer relationships and convey reliable customer experiences in multi-channels across the globe. With over 70,000 […]

Influent Philippines

Influent is a US based BPO company which opened its 8th service center in the Philippines. Influent Philippines is a 250 seat call center that will expand the outsourcing solutions of Influent international by further expanding its multilingual capacity. The offshore facility on the other hand helps in further increasing the competitive advantage of the […]

Philippines Laws on Call Center

General laws relating to labor is basically contained on the Philippine labor code. There are particular provisions that generally refer to labor which applies to the call center industry such as employment of night workers, mandatory deductions and health guidelines, rights of women, provisions on overtime work and holidays, night work schedules, penalties or erring […]

What is Back Pay in Call Centers?

Back pay generally pertains to the disparity between the salary received or paid to the employee and the amount the same employee should have been paid. Back pay normally happens when the employee resigns from work or is fired from the company. In case of the latter, where the employee contests the dismissal and wins […]

HSBC Philippines

HSBC Call center is a Global Service Center that particularly caters customers of one of the largest financial world that has been operating in the Philippines for over 132, the Hongkong and Shanghai Banking Corporation or HSBC. It serves HSBC customers from all over the world. HSBC was established in Hongkong on March 1865. HSBC […]

B&M Global Services Philippines

B&M Global Services or Baker & McKenzie Global Services is a global law firm the provides legal consultancy services amidst the interconnected global economies of nations in the 21st century. Created in 1949, the company provides legal advise to multinational corporations across the world on issues regarding the integrated world market. B&M Global Services is […]

ADP Philippines Job Openings

Dare to be More. If success motivates you, you belong to ADP. Career Opportunities at ADP Philippines: Analyst Call Mentor Senior Analyst Accounting Manager Technial Support specialist General Accountant Accounts Payable Accountant Recruitment Assistant Recruiter IVR Tester Team Leader Associate Manager Operations Manager Senior Operations Manager Facilities Manager Company doctor Head Nurse ADP Philippines, in […]

Asian Global Creation Philippines

The Asian Global Creation Philippines Incorporated is a new call center company in the country today. Asian Global Philippines was created last year of 2012 non other than the Japanese national in the name of Akira Horimatsu. Call center business are now very much in demand to different country around the globe. Many different companies […]

BPO Hubs in the Philippines

In Philippines, the call centers or call centre in fact started as a plain provider of email response and managing services. As time pass by, the call center industry comprises 80% of the outsourcing industry in the Philippines. Among the client of the call center is the United States market, which occupies the 80% services […]

Sykes Philippines

Sykes Philippines specializes in providing excellent customer service, technical support service and support office functions. More than just a company but a family, Sykes Asia Philippines not only focuses on its commitment to its clients but to its people as well as to the community. Sykes Philippines corporate social responsibility particularly in helping underprivileged children […]

Eastvantage Philippines

Eastvantage is a consultancy and business process outsourcing (BPO) company based in the Philippines but owned and operated by Europeans. Eastvantage Philippines is the preferred partner for offshoring and outsourcing services to businessmen in consumer digital experience and business information technology solutions, which deliver services from the Philippines. Eastvantage is mainly a company that will […]

Callbox Philippines

From a simple telemarketing and sales company, Callbox Philippines has expanded to provide a more diversified and systematic telemarketing and sales solutions to its partners. Callbox Customer Contact Solutions offers web design and development especially for ebusiness. Callbox Philippines supplements web development with other Web Marketing Services such as development of company brochures, Newsletter Templates, […]

ICT Group

The ICT Group had more than 15000 employees in more than 50 delivery centers across the world that mostly in financial and insurance institutions, telco, healthcare services, IT companies and government. The financial crisis of 2008 that beleaguered the world economy took its toll of ICT Group as the company began shutting down its delivery […]

ePLDT Ventus

ePLDT Ventus is the former name of SPi CRM, a subsidiary of the Philippine Long Distance Telephone Company (PLDT), the biggest and most dominant telecommunications provider in the Philippines. Founded in 2001, the company operates eight customer contact centers serving Fortune 500 companies in North America and Europe and is manpowered by more than 7,000 […]